nursing home in Spencer, WV
Miletree Center
825 Summit Street, Spencer, WV 25276 · (304) 927-1007
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★2
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Miletree Center at a glance
Miletree Center is a 62-bed for-profit nursing home in Spencer, West Virginia (Roane County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the West Virginia average of 3.
Residents receive about 3.2 hours of nursing care per day (0.5 of them from registered nurses), worse than the state average of 3.7 hours.
Its most recent standard health inspection (August 18, 2025) found 10 health citations. The West Virginia average is 11.7.
It has not received a federal fine in the past three years.
Nursing staff turnover is 44.7% per year (state average 44.1%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 62
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Genesis Healthcare
- Medicare-certified since
- December 1, 2002
- Resident/family council
- Resident
- County
- Roane County
- CMS Certification Number
- 515182
Ratings
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.9 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 2.6 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.6 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 5 / 5 | 4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 2.9 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.18 hrs | 3.67 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.51 hrs | 0.73 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.80 hrs | 2.04 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.81 hrs | 3.17 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 44.7% | 44.1% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 16.7% | 42.4% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 1 | 1 | 1 | Worse |
Inspections
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 10 | 12 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 54 | 114.1 | 80.6 | Better |
Penalties
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $29,505 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 62 | 87 | 107 | |
| Average residents per day | 60 | 78 | 86 | |
| Occupancy | 96% | 90.7% | 80.9% |
Long-stay residents
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 6.7% | 4.4% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 2.5% | 4.2% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 12% | 13.4% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 1.6% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.4% | 0.4% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 11.9% | 14.7% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 10.1% | 15.9% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 8.6% | 6.3% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 7.7% | 7.6% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0.5% | 0.2% | 0.1% | Worse |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 20.2% | 27% | 19.5% | Average |
| Long-stay residents with new or worse incontinence (lower is better) | 5.7% | 22.1% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 98.2% | 97.6% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 96.4% | 93.6% | Better |
Short-stay residents
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 5.3% | 1% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 93.5% | 79.4% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 85.4% | 79.1% | 82% | Average |
Inspection citations
State inspectors cited this home for 41 health deficiencies and 0 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| August 18, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected September 17, 2025 |
| August 18, 2025 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected September 17, 2025 |
| August 18, 2025 Complaint | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. Nutrition and Dietary Deficiencies · Tag F0809 | D Potential harm, isolated | Corrected September 17, 2025 |
| August 18, 2025 Standard | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Nutrition and Dietary Deficiencies · Tag F0805 | D Potential harm, isolated | Corrected September 17, 2025 |
| August 18, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected September 17, 2025 |
| August 18, 2025 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected September 17, 2025 |
| August 18, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected September 17, 2025 |
| August 18, 2025 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected September 17, 2025 |
| August 18, 2025 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected September 17, 2025 |
| August 18, 2025 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected September 17, 2025 |
| July 11, 2024 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | E Potential harm, pattern | Corrected August 13, 2024 |
| July 11, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | E Potential harm, pattern | Corrected August 13, 2024 |
| July 11, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected August 13, 2024 |
| July 11, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected August 13, 2024 |
| July 11, 2024 Standard | Provide or obtain dental services for each resident. Quality of Life and Care Deficiencies · Tag F0791 | E Potential harm, pattern | Corrected August 13, 2024 |
| July 11, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected August 13, 2024 |
| July 11, 2024 Standard | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | D Potential harm, isolated | Corrected August 13, 2024 |
| July 11, 2024 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | D Potential harm, isolated | Corrected August 13, 2024 |
| July 11, 2024 Standard | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Tag F0625 | D Potential harm, isolated | Corrected August 13, 2024 |
| July 11, 2024 Standard | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · Tag F0640 | D Potential harm, isolated | Corrected August 13, 2024 |
| July 11, 2024 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected August 13, 2024 |
| July 11, 2024 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected August 13, 2024 |
| July 11, 2024 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected August 13, 2024 |
| July 11, 2024 Standard | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · Tag F0679 | D Potential harm, isolated | Corrected August 13, 2024 |
| July 11, 2024 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected August 13, 2024 |
| March 8, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected March 24, 2023 |
| March 8, 2023 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | E Potential harm, pattern | Corrected March 24, 2023 |
| March 8, 2023 Standard | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | E Potential harm, pattern | Corrected March 24, 2023 |
| March 8, 2023 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | E Potential harm, pattern | Corrected March 24, 2023 |
| March 8, 2023 Standard | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected March 24, 2023 |
| March 8, 2023 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected March 24, 2023 |
| March 8, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected March 24, 2023 |
| March 8, 2023 Standard | Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care Deficiencies · Tag F0699 | D Potential harm, isolated | Corrected March 24, 2023 |
| March 8, 2023 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected March 24, 2023 |
| March 8, 2023 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected March 24, 2023 |
| March 8, 2023 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected March 24, 2023 |
| March 8, 2023 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected March 24, 2023 |
| March 8, 2023 Standard | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. Nutrition and Dietary Deficiencies · Tag F0801 | D Potential harm, isolated | Corrected March 24, 2023 |
| March 8, 2023 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected March 24, 2023 |
| March 8, 2023 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected March 24, 2023 |
| March 8, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected March 24, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| GENESIS WV HOLDINGS LLC Organization | 5% or greater direct ownership interest | 100% | 04/01/2011 |
| FC-GEN OPERATIONS INVESTMENT LLC Organization | 5% or greater indirect ownership interest | — | 02/02/2015 |
| GENESIS HEALTHCARE INC Organization | 5% or greater indirect ownership interest | — | 02/02/2015 |
| GENESIS HEALTHCARE LLC Organization | 5% or greater indirect ownership interest | — | 02/02/2015 |
| GENESIS HOLDINGS LLC Organization | 5% or greater indirect ownership interest | — | 02/02/2015 |
| GENESIS OPERATIONS LLC Organization | 5% or greater indirect ownership interest | — | 02/02/2015 |
| GEN OPERATIONS II LLC Organization | 5% or greater indirect ownership interest | — | 02/02/2015 |
| GEN OPERATIONS I LLC Organization | 5% or greater indirect ownership interest | — | 02/02/2015 |
| GHC HOLDINGS LLC Organization | 5% or greater indirect ownership interest | — | 02/02/2015 |
| SUN HEALTHCARE GROUP INC Organization | 5% or greater indirect ownership interest | — | 02/02/2015 |
| WHITMAN, ARNOLD Individual | 5% or greater indirect ownership interest | — | 02/02/2015 |
| CHRISTIANSEN, CARROLL Individual | adp of the snf | NOT APPLICABLE | 02/09/2025 |
| STARCHER, CHRISTIANA Individual | adp of the snf | NOT APPLICABLE | 02/09/2025 |
| BERG, MICHAEL Individual | corporate officer | NOT APPLICABLE | 03/02/2015 |
| BRIDGEFORD, LAURA Individual | corporate officer | NOT APPLICABLE | 06/01/2024 |
| MENDELSON, AVI Individual | corporate officer | NOT APPLICABLE | 06/01/2024 |
| CHRISTIANSEN, CARROLL Individual | operational/managerial control | NOT APPLICABLE | 06/01/2024 |
| STARCHER, CHRISTIANA Individual | operational/managerial control | NOT APPLICABLE | 06/01/2024 |
Other nursing homes near Miletree Center
Roane General Hospital
200 Hospital Drive, Spencer, WV 25276 · under 1 mi
Non-profit · 35 beds
- CMS high performer
★★★★★5Much above average- ★★★★★4Above average
- ★★★★★4Above average
Mountain View Care Center
107 Miller Drive, Ripley, WV 25271 · 19.2 mi
For-profit · 120 beds · Part of Hill Valley Healthcare
- Special Focus candidate
★★★★★1Much below averageClay Healthcare Center
1053 Clinic Drive, Ivydale, WV 25113 · 22.2 mi
For-profit · 60 beds · Part of Communicare Health
- Abuse citation
★★★★★3AverageRavenswood Village
200 Ritchie Avenue, Ravenswood, WV 26164 · 23.6 mi
For-profit · 62 beds · Part of Genesis Healthcare
★★★★★3Average
Frequently asked questions
What is Miletree Center's rating?
Miletree Center has 4 out of 5 stars on the CMS overall star rating. The average for West Virginia nursing homes is 3 stars.
How many inspection citations did Miletree Center receive?
Its most recent standard health inspection found 10 citations, compared with a West Virginia average of 11.7. Every citation is listed on this page with its severity.
Does Miletree Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Miletree Center?
It is for profit - corporation and part of Genesis Healthcare. The ownership section on this page lists the owners and managers reported to CMS.
Where is Miletree Center and how do I contact it?
Miletree Center is at 825 Summit Street, Spencer, WV 25276. Phone: (304) 927-1007.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.