nursing home in Spencer, WV
Roane General Hospital
200 Hospital Drive, Spencer, WV 25276 · (304) 927-4444
★★★★★5
Much above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★4
- Quality measures★★★★★5
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Roane General Hospital at a glance
Roane General Hospital is a 35-bed non-profit nursing home in Spencer, West Virginia (Roane County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the West Virginia average of 3.
Residents receive about 4.7 hours of nursing care per day (0.4 of them from registered nurses), better than the state average of 3.7 hours.
Its most recent standard health inspection (September 25, 2025) found 12 health citations. The West Virginia average is 11.7.
It has not received a federal fine in the past three years.
Nursing staff turnover is 43.9% per year (state average 44.1%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 35
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- February 9, 1989
- Resident/family council
- Resident
- County
- Roane County
- CMS Certification Number
- 515099
Ratings
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.9 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.6 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.6 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4 / 5 | 3.8 / 5 | Better |
Staffing
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.67 hrs | 3.67 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.42 hrs | 0.73 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.98 hrs | 2.04 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.05 hrs | 3.17 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 43.9% | 44.1% | 45.8% | Average |
Inspections
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 12 | 12 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 61 | 114.1 | 80.6 | Better |
Penalties
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $29,505 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 35 | 87 | 107 | |
| Average residents per day | 32 | 78 | 86 | |
| Occupancy | 92% | 90.7% | 80.9% |
Long-stay residents
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.6% | 4.4% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 4.8% | 4.2% | 4.6% | Average |
| Long-stay residents given antipsychotic medication (lower is better) | 8.8% | 13.4% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 1.6% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.4% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 24.5% | 14.7% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 31.9% | 15.9% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 4.3% | 6.3% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 12.6% | 7.6% | 12.8% | Average |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 21.7% | 27% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 13.6% | 22.1% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 90.9% | 97.6% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 87.4% | 96.4% | 93.6% | Worse |
Inspection citations
State inspectors cited this home for 36 health deficiencies and 4 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| September 25, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected December 4, 2025 |
| September 25, 2025 Standard | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | E Potential harm, pattern | Corrected November 11, 2025 |
| September 25, 2025 Standard | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · Tag F0636 | E Potential harm, pattern | Corrected November 11, 2025 |
| September 25, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected November 11, 2025 |
| September 25, 2025 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | E Potential harm, pattern | Corrected November 11, 2025 |
| September 25, 2025 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected November 11, 2025 |
| September 25, 2025 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected November 11, 2025 |
| September 25, 2025 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected November 11, 2025 |
| September 25, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected November 11, 2025 |
| September 25, 2025 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected November 11, 2025 |
| September 25, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected November 11, 2025 |
| September 25, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected November 11, 2025 |
| September 25, 2025 Standard | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection Control Deficiencies · Tag F0887 | D Potential harm, isolated | Corrected November 11, 2025 |
| December 6, 2023 Fire safety | Properly provide smoke detection systems in areas open to corridors. Smoke Deficiencies · Tag K0347 | C No harm, widespread | Corrected January 2, 2024 |
| December 6, 2023 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | C No harm, widespread | Corrected January 2, 2024 |
| December 6, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | C No harm, widespread | Corrected January 2, 2024 |
| December 6, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected January 31, 2024 |
| December 6, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected January 31, 2024 |
| December 6, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected January 31, 2024 |
| December 6, 2023 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected January 31, 2024 |
| December 6, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected January 31, 2024 |
| December 6, 2023 Standard | Keep all essential equipment working safely. Environmental Deficiencies · Tag F0908 | D Potential harm, isolated | Corrected January 31, 2024 |
| December 6, 2023 Standard | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | D Potential harm, isolated | Corrected January 31, 2024 |
| December 6, 2023 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected January 31, 2024 |
| December 6, 2023 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected January 31, 2024 |
| December 6, 2023 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected January 31, 2024 |
| December 6, 2023 Standard | Assess the resident when there is a significant change in condition Resident Assessment and Care Planning Deficiencies · Tag F0637 | D Potential harm, isolated | Corrected January 31, 2024 |
| May 18, 2022 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | F Potential harm, widespread | Corrected June 24, 2022 |
| May 18, 2022 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected June 24, 2022 |
| May 18, 2022 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | E Potential harm, pattern | Corrected June 24, 2022 |
| May 18, 2022 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected June 24, 2022 |
| May 18, 2022 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected June 24, 2022 |
| May 18, 2022 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected June 24, 2022 |
| May 18, 2022 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected June 24, 2022 |
| May 18, 2022 Standard | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. Quality of Life and Care Deficiencies · Tag F0744 | D Potential harm, isolated | Corrected June 24, 2022 |
| May 18, 2022 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected June 24, 2022 |
| May 18, 2022 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected June 24, 2022 |
| May 18, 2022 Standard | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · Tag F0636 | D Potential harm, isolated | Corrected June 24, 2022 |
| May 18, 2022 Standard | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Tag F0625 | D Potential harm, isolated | Corrected June 24, 2022 |
| May 18, 2022 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | D Potential harm, isolated | Corrected June 24, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| HOSPITAL DEVELOPMENT CO. Organization | 5% or greater direct ownership interest | 100% | 01/27/1970 |
| BENTZ, DOUGLAS Individual | adp of the snf | NOT APPLICABLE | 03/19/2026 |
| PARKINS, GRANT Individual | adp of the snf | NOT APPLICABLE | 03/19/2026 |
| ATKINSON, GLORIA Individual | corporate director | NOT APPLICABLE | 09/24/2007 |
| BENTZ, DOUGLAS Individual | corporate director | NOT APPLICABLE | 10/09/2000 |
| BOWLBY, FLOYD Individual | corporate director | NOT APPLICABLE | 10/01/2020 |
| DOWNEY, WILLIAM Individual | corporate director | NOT APPLICABLE | 05/24/2001 |
| GARRETT, JACK Individual | corporate director | NOT APPLICABLE | 06/05/1995 |
| GAUGHAN, KEVIN Individual | corporate director | NOT APPLICABLE | 06/19/1972 |
| HUGHES, PAUL Individual | corporate director | NOT APPLICABLE | 05/28/1998 |
| PARKINS, GRANT Individual | corporate director | NOT APPLICABLE | 12/04/2024 |
| TAYLOR, JOHN Individual | corporate director | NOT APPLICABLE | 03/28/2002 |
| VARDA, JOHN Individual | corporate director | NOT APPLICABLE | 05/27/1999 |
| WESTFALL, EMILY Individual | corporate director | NOT APPLICABLE | 09/28/2020 |
| ZDANEK, ROBERT E. Individual | corporate director | NOT APPLICABLE | 01/26/2004 |
| BENTZ, DOUGLAS Individual | operational/managerial control | NOT APPLICABLE | 10/09/2000 |
| HOSPITAL DEVELOPMENT CO. Organization | operational/managerial control | NOT APPLICABLE | 01/27/1970 |
| PARKINS, GRANT Individual | operational/managerial control | NOT APPLICABLE | 12/04/2024 |
Other nursing homes near Roane General Hospital
Miletree Center
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Mountain View Care Center
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★★★★★1Much below averageClay Healthcare Center
1053 Clinic Drive, Ivydale, WV 25113 · 22.4 mi
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★★★★★3AverageRavenswood Village
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For-profit · 62 beds · Part of Genesis Healthcare
★★★★★3Average
Frequently asked questions
What is Roane General Hospital's rating?
Roane General Hospital has 5 out of 5 stars on the CMS overall star rating. The average for West Virginia nursing homes is 3 stars.
How many inspection citations did Roane General Hospital receive?
Its most recent standard health inspection found 12 citations, compared with a West Virginia average of 11.7. Every citation is listed on this page with its severity.
Does Roane General Hospital accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Roane General Hospital?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Roane General Hospital and how do I contact it?
Roane General Hospital is at 200 Hospital Drive, Spencer, WV 25276. Phone: (304) 927-4444.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.