nursing home in Buckhannon, WV
Holbrook Healthcare Center
183 Holbrook Road, Buckhannon, WV 26201 · (304) 472-3280
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★1
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Holbrook Healthcare Center at a glance
Holbrook Healthcare Center is a 120-bed for-profit nursing home in Buckhannon, West Virginia (Upshur County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the West Virginia average of 3.
Residents receive about 3.4 hours of nursing care per day (0.3 of them from registered nurses), worse than the state average of 3.7 hours.
Its most recent standard health inspection (July 29, 2025) found 18 health citations. The West Virginia average is 11.7.
Federal regulators fined it 2 times in the past three years, totaling $79,108.
Nursing staff turnover is 32.9% per year (state average 44.1%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 120
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Communicare Health
- Medicare-certified since
- September 4, 1984
- Resident/family council
- Both
- County
- Upshur County
- CMS Certification Number
- 515076
Ratings
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 2.9 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 1 / 5 | 2.6 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.6 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 4 / 5 | 4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 2.9 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.35 hrs | 3.67 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.26 hrs | 0.73 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.09 hrs | 2.04 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.96 hrs | 3.17 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 32.9% | 44.1% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 62.5% | 42.4% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 2 | 1 | 1 | Worse |
Inspections
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 18 | 12 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 233.3 | 114.1 | 80.6 | Worse |
Penalties
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $79,108 | $29,505 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
Size
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 120 | 87 | 107 | |
| Average residents per day | 107 | 78 | 86 | |
| Occupancy | 88.8% | 90.7% | 80.9% |
Long-stay residents
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.8% | 4.4% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 3% | 4.2% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 5.5% | 13.4% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 1% | 1.6% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.4% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 15.4% | 14.7% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 14.7% | 15.9% | 14.1% | Average |
| Long-stay residents who lose too much weight (lower is better) | 8.1% | 6.3% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 1.9% | 7.6% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 21.8% | 27% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 24.4% | 22.1% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 98.1% | 97.6% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.5% | 96.4% | 93.6% | Better |
Short-stay residents
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 75.9% | 79.4% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 53.5% | 79.1% | 82% | Worse |
Inspection citations
State inspectors cited this home for 42 health deficiencies and 12 fire safety deficiencies in the inspection records CMS currently publishes. 4 citations involved actual harm, including 4 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| July 29, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected August 11, 2025 |
| July 29, 2025 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected August 11, 2025 |
| July 29, 2025 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected August 11, 2025 |
| July 29, 2025 Standard | Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. Nutrition and Dietary Deficiencies · Tag F0807 | K Immediate jeopardy, pattern | Corrected September 3, 2025 |
| July 29, 2025 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | E Potential harm, pattern | Corrected September 3, 2025 |
| July 29, 2025 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected September 3, 2025 |
| July 29, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected September 3, 2025 |
| July 29, 2025 Standard | Provide special eating equipment and utensils for residents who need them and appropriate assistance. Nutrition and Dietary Deficiencies · Tag F0810 | D Potential harm, isolated | Corrected September 3, 2025 |
| July 29, 2025 Standard | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Nutrition and Dietary Deficiencies · Tag F0806 | D Potential harm, isolated | Corrected September 3, 2025 |
| July 29, 2025 Standard | Provide timely, quality laboratory services/tests to meet the needs of residents. Administration Deficiencies · Tag F0770 | D Potential harm, isolated | Corrected September 3, 2025 |
| July 29, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected September 3, 2025 |
| July 29, 2025 Standard | Implement a program that monitors antibiotic use. Infection Control Deficiencies · Tag F0881 | D Potential harm, isolated | Corrected September 3, 2025 |
| July 29, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected September 3, 2025 |
| July 29, 2025 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected September 3, 2025 |
| July 29, 2025 Standard | Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights Deficiencies · Tag F0552 | D Potential harm, isolated | Corrected September 3, 2025 |
| July 29, 2025 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected September 3, 2025 |
| July 29, 2025 Standard | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | D Potential harm, isolated | Corrected September 3, 2025 |
| July 29, 2025 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected September 3, 2025 |
| July 29, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected September 3, 2025 |
| July 29, 2025 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected September 3, 2025 |
| July 29, 2025 Standard | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | D Potential harm, isolated | Corrected September 3, 2025 |
| December 28, 2023 Complaint | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | K Immediate jeopardy, pattern | Corrected February 22, 2024 |
| December 28, 2023 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | K Immediate jeopardy, pattern | Corrected February 22, 2024 |
| December 28, 2023 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | J Immediate jeopardy, isolated | Corrected February 22, 2024 |
| December 28, 2023 Complaint | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected March 5, 2024 |
| December 28, 2023 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected February 22, 2024 |
| December 28, 2023 Complaint | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected March 5, 2024 |
| October 10, 2023 Complaint | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected October 24, 2023 |
| August 9, 2023 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | F Potential harm, widespread | Corrected October 2, 2023 |
| August 9, 2023 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | F Potential harm, widespread | Corrected October 2, 2023 |
| August 9, 2023 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | F Potential harm, widespread | Corrected October 2, 2023 |
| August 9, 2023 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected October 2, 2023 |
| August 9, 2023 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected October 2, 2023 |
| August 9, 2023 Standard | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | E Potential harm, pattern | Corrected September 1, 2023 |
| August 9, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected September 1, 2023 |
| August 9, 2023 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected September 1, 2023 |
| August 9, 2023 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected September 1, 2023 |
| August 9, 2023 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected September 1, 2023 |
| August 9, 2023 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected September 1, 2023 |
| August 9, 2023 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | D Potential harm, isolated | Corrected September 1, 2023 |
| August 9, 2023 Standard | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · Tag F0640 | D Potential harm, isolated | Corrected September 1, 2023 |
| August 9, 2023 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected September 1, 2023 |
| August 9, 2023 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected September 1, 2023 |
| August 9, 2023 Standard | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly Administration Deficiencies · Tag F0868 | C No harm, widespread | Corrected September 1, 2023 |
| April 6, 2022 Fire safety | Ensure that testing and maintenance of electrical equipment is performed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921 | F Potential harm, widespread | Corrected May 10, 2022 |
| April 6, 2022 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | F Potential harm, widespread | Corrected May 10, 2022 |
| April 6, 2022 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | E Potential harm, pattern | Corrected May 10, 2022 |
| April 6, 2022 Fire safety | Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0926 | C No harm, widespread | Corrected May 10, 2022 |
| April 6, 2022 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | E Potential harm, pattern | Corrected May 3, 2022 |
| April 6, 2022 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected May 3, 2022 |
| April 6, 2022 Standard | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Nutrition and Dietary Deficiencies · Tag F0806 | D Potential harm, isolated | Corrected May 3, 2022 |
| April 6, 2022 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected May 3, 2022 |
| April 6, 2022 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected May 3, 2022 |
| April 6, 2022 Standard | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected May 3, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 2 federal penalties in the past three years, including $79,108 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| July 29, 2025 | Fine | $18,941 |
| December 28, 2023 | Fine | $60,167 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| HEALTH CARE LEASE FACILITIES, LLC Organization | 5% or greater direct ownership interest | 100% | 12/01/2019 |
| C.R. STOLTZ FAMILY INVESTMENT COMPANY INC Organization | adp of the snf | NOT APPLICABLE | 12/01/2019 |
| C.R. STOLTZ IRREVOCABLE TRUST Organization | adp of the snf | NOT APPLICABLE | 12/01/2019 |
| HEALTH CARE LEASE FACILITIES, LLC Organization | adp of the snf | NOT APPLICABLE | 12/01/2019 |
| HOLBROOK MGT CO., LLC Organization | adp of the snf | NOT APPLICABLE | 06/25/2025 |
| I. ROSEDALE IRREVOCABLE TRUST Organization | adp of the snf | NOT APPLICABLE | 12/01/2019 |
| MALONE, JAMES Individual | adp of the snf | NOT APPLICABLE | 09/01/2021 |
| RONALD S WILHEIM 2012 SPOUSAL TRUST Organization | adp of the snf | NOT APPLICABLE | 12/01/2019 |
| ROSEDALE FAMILY INVESTMENT COMPANY, INC Organization | adp of the snf | NOT APPLICABLE | 12/01/2019 |
| RRW, LLC Organization | adp of the snf | NOT APPLICABLE | 12/01/2019 |
| R.S. WILHEIM IRREVOCABLE TRUST Organization | adp of the snf | NOT APPLICABLE | 12/01/2019 |
| SKILLED HC HOLDINGS, LLC Organization | adp of the snf | NOT APPLICABLE | 12/01/2019 |
| SLOAN-OLIVERIO, ALYSSA Individual | adp of the snf | NOT APPLICABLE | 09/23/2024 |
| S.L. ROSEDALE IRREVOCABLE TRUST Organization | adp of the snf | NOT APPLICABLE | 12/01/2019 |
| WILHEIM FAMILY INVESTMENT COMPANY, INC. Organization | adp of the snf | NOT APPLICABLE | 12/01/2019 |
| GROVES, DONNA Individual | corporate officer | NOT APPLICABLE | 12/01/2019 |
| ROMEO, DOMINIC Individual | corporate officer | NOT APPLICABLE | 04/01/2023 |
| STOLTZ, CHARLES Individual | corporate officer | NOT APPLICABLE | 12/01/2019 |
| WILHEIM, RONALD Individual | corporate officer | NOT APPLICABLE | 12/01/2019 |
| ODENTHAL, RICHARD Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 05/08/2025 |
| HOLBROOK MGT CO., LLC Organization | operational/managerial control | NOT APPLICABLE | 12/01/2019 |
| MALONE, JAMES Individual | operational/managerial control | NOT APPLICABLE | 09/01/2021 |
| SLOAN-OLIVERIO, ALYSSA Individual | operational/managerial control | NOT APPLICABLE | 09/23/2024 |
Other nursing homes near Holbrook Healthcare Center
St. Joseph's Hospital
Amalia Drive #1, Buckhannon, WV 26201 · under 1 mi
Non-profit · 16 beds · Part of Wvu Medicine
★★★★★5Much above averageCrestview Manor Healthcare
199 Court Street, Jane Lew, WV 26378 · 13 mi
For-profit · 72 beds · Part of Communicare Health
★★★★★4Above average- ★★★★★4Above average
Tygart Valley Health & Rehabilitation
216 Samaritan Circle, Belington, WV 26250 · 14.8 mi
For-profit · 60 beds · Part of Hill Valley Healthcare
★★★★★3AverageAutumn Lake Healthcare at Crystal Springs
200 Whitman Avenue, Elkins, WV 26241 · 18 mi
For-profit · 84 beds · Part of Autumn Lake Healthcare
★★★★★1Much below averageNella's at Autumn Lake Healthcare
499 Ferguson Road, Elkins, WV 26241 · 18 mi
For-profit · 100 beds · Part of Autumn Lake Healthcare
★★★★★1Much below average
Frequently asked questions
What is Holbrook Healthcare Center's rating?
Holbrook Healthcare Center has 1 out of 5 stars on the CMS overall star rating. The average for West Virginia nursing homes is 3 stars.
How many inspection citations did Holbrook Healthcare Center receive?
Its most recent standard health inspection found 18 citations, compared with a West Virginia average of 11.7. Every citation is listed on this page with its severity.
Does Holbrook Healthcare Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Holbrook Healthcare Center?
It is for profit - corporation and part of Communicare Health. The ownership section on this page lists the owners and managers reported to CMS.
Where is Holbrook Healthcare Center and how do I contact it?
Holbrook Healthcare Center is at 183 Holbrook Road, Buckhannon, WV 26201. Phone: (304) 472-3280.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.