nursing home in Olympia, WA
Puget Sound Care
4001 Capitol Mall Dr Southwest, Olympia, WA 98502 · (360) 754-9792
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★3
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Puget Sound Care at a glance
Puget Sound Care is a 108-bed for-profit nursing home in Olympia, Washington (Thurston County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Washington average of 3.3.
Residents receive about 4 hours of nursing care per day (0.5 of them from registered nurses), worse than the state average of 4.4 hours.
Its most recent standard health inspection (January 23, 2026) found 9 health citations. The Washington average is 15.8.
Federal regulators fined it 1 time in the past three years, totaling $8,018.
Nursing staff turnover is 56% per year (state average 45.1%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 108
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Caldera Care
- Medicare-certified since
- September 27, 1985
- Resident/family council
- Resident
- County
- Thurston County
- CMS Certification Number
- 505299
Ratings
| Measure | This facility | Washington avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.6 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 4 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 4.1 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3.9 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Washington avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.02 hrs | 4.36 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.55 hrs | 0.94 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.62 hrs | 2.66 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.38 hrs | 3.80 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 56% | 45.1% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 36.4% | 45.4% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 2 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Washington avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 9 | 16 | 9 | Average |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 46 | 116.6 | 80.6 | Better |
Penalties
| Measure | This facility | Washington avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $8,018 | $52,633 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Washington avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 108 | 97 | 107 | |
| Average residents per day | 95 | 76 | 86 | |
| Occupancy | 88.1% | 79.4% | 80.9% |
Long-stay residents
| Measure | This facility | Washington avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.5% | 2.6% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 9.4% | 4.3% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 12% | 15.1% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 4.3% | 1.6% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.3% | 1% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 10.7% | 14.2% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 7.6% | 17.2% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 13.4% | 5.5% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 6.9% | 17.7% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 7.2% | 12.4% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 26.1% | 22.5% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 92.9% | 93.8% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 93.7% | 96% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Washington avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.9% | 1.3% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 67.5% | 82% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 77.4% | 88.3% | 82% | Worse |
Inspection citations
State inspectors cited this home for 21 health deficiencies and 10 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 8, 2026 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected June 10, 2026 |
| January 23, 2026 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | E Potential harm, pattern | Corrected February 25, 2026 |
| January 23, 2026 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected February 25, 2026 |
| January 23, 2026 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected February 25, 2026 |
| January 23, 2026 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | D Potential harm, isolated | Corrected February 25, 2026 |
| January 23, 2026 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | E Potential harm, pattern | Corrected February 25, 2026 |
| January 23, 2026 Standard | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. Resident Rights Deficiencies · Tag F0569 | D Potential harm, isolated | Corrected February 25, 2026 |
| January 23, 2026 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected February 25, 2026 |
| January 23, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected February 25, 2026 |
| January 23, 2026 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected February 25, 2026 |
| January 23, 2026 Standard | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · Tag F0700 | D Potential harm, isolated | Corrected February 25, 2026 |
| January 23, 2026 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected February 25, 2026 |
| January 23, 2026 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected February 25, 2026 |
| July 1, 2025 Complaint | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected August 1, 2025 |
| November 7, 2024 Fire safety | Ensure that testing and maintenance of electrical equipment is performed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921 | F Potential harm, widespread | Corrected December 6, 2024 |
| November 7, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected December 6, 2024 |
| November 7, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected December 6, 2024 |
| November 7, 2024 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | F Potential harm, widespread | Corrected December 6, 2024 |
| November 7, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected December 16, 2024 |
| November 7, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected December 16, 2024 |
| November 7, 2024 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected December 16, 2024 |
| November 7, 2024 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected December 16, 2024 |
| March 28, 2024 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | G Actual harm, isolated | Corrected February 12, 2024 |
| October 13, 2023 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | D Potential harm, isolated | Corrected October 27, 2023 |
| October 13, 2023 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected October 27, 2023 |
| October 13, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected November 10, 2023 |
| October 13, 2023 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | E Potential harm, pattern | Corrected November 10, 2023 |
| October 13, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected November 10, 2023 |
| October 13, 2023 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected November 10, 2023 |
| October 13, 2023 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected November 10, 2023 |
| October 13, 2023 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected November 10, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $8,018 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| March 28, 2024 | Fine | $8,018 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| PNW HEALTHCARE HOLDINGS, LLC Organization | 5% or greater direct ownership interest | 100% | 06/30/2017 |
| CORNERSTONE 18 OPERATIONS AJH LLC Organization | 5% or greater indirect ownership interest | — | 05/07/2021 |
| CORNERSTONE 18 OPERATIONS LLC Organization | 5% or greater indirect ownership interest | — | 05/07/2021 |
| HANDLER, ASHER Individual | 5% or greater indirect ownership interest | — | 05/07/2021 |
| WOLMARK, CHAIM Individual | 5% or greater indirect ownership interest | — | 05/07/2021 |
| 4001 CAPITAL MALL LLC Organization | adp of the snf | NOT APPLICABLE | 05/07/2021 |
| CHHEDA, NEEL Individual | adp of the snf | NOT APPLICABLE | 05/07/2021 |
| CORNERSTONE 18 LLC Organization | adp of the snf | NOT APPLICABLE | 05/07/2021 |
| HANDLER, ASHER Individual | adp of the snf | NOT APPLICABLE | 05/07/2021 |
| KH CC HOLDINGS LLC Organization | adp of the snf | NOT APPLICABLE | 05/07/2021 |
| OSCHEROWITZ, RAPHAEL Individual | adp of the snf | NOT APPLICABLE | 05/07/2021 |
| SHEPARD, ADDISON Individual | adp of the snf | NOT APPLICABLE | 05/07/2021 |
| STONE 18 AJH LLC Organization | adp of the snf | NOT APPLICABLE | 05/07/2021 |
| STONE 18 HOLDINGS LLC Organization | adp of the snf | NOT APPLICABLE | 05/07/2021 |
| STONE WA 18 LLC Organization | adp of the snf | NOT APPLICABLE | 05/07/2021 |
| WOLMARK, CHAIM Individual | adp of the snf | NOT APPLICABLE | 05/07/2021 |
| OSCHEROWITZ, RAPHAEL Individual | corporate officer | NOT APPLICABLE | 05/07/2021 |
| WOLMARK, CHAIM Individual | corporate officer | NOT APPLICABLE | 05/07/2021 |
| OSCHEROWITZ, RAPHAEL Individual | managing control - governing body | NOT APPLICABLE | 05/07/2021 |
| WOLMARK, CHAIM Individual | managing control - governing body | NOT APPLICABLE | 05/07/2021 |
| CHHEDA, NEEL Individual | operational/managerial control | NOT APPLICABLE | 05/07/2021 |
| OSCHEROWITZ, RAPHAEL Individual | operational/managerial control | NOT APPLICABLE | 05/07/2021 |
| SHEPARD, ADDISON Individual | operational/managerial control | NOT APPLICABLE | 05/07/2021 |
| WOLMARK, CHAIM Individual | operational/managerial control | NOT APPLICABLE | 05/07/2021 |
Other nursing homes near Puget Sound Care
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★★★★★5Much above averageWoodard Creek Health & Rehabilitation
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- Special Focus candidate
★★★★★1Much below averageOlympia Transitional Care and Rehabilitation
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★★★★★3AveragePanorama City Conv & Rehab Ctr
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★★★★★5Much above averageLacey Post Acute & Rehabilitation
4524 Intelco Loop SE, Lacey, WA 98503 · 6.3 mi
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★★★★★4Above averageCrystal Cove Post Acute
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- Special Focus Facility
Not rated
Frequently asked questions
What is Puget Sound Care's rating?
Puget Sound Care has 4 out of 5 stars on the CMS overall star rating. The average for Washington nursing homes is 3.3 stars.
How many inspection citations did Puget Sound Care receive?
Its most recent standard health inspection found 9 citations, compared with a Washington average of 15.8. Every citation is listed on this page with its severity.
Does Puget Sound Care accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Puget Sound Care?
It is for profit - limited liability company and part of Caldera Care. The ownership section on this page lists the owners and managers reported to CMS.
Where is Puget Sound Care and how do I contact it?
Puget Sound Care is at 4001 Capitol Mall Dr Southwest, Olympia, WA 98502. Phone: (360) 754-9792.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.