nursing home in Lacey, WA
Panorama City Conv & Rehab Ctr
1600 Sleater Kinney Road SE, Lacey, WA 98503 · (360) 456-0111
★★★★★5
Much above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★5
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Panorama City Conv & Rehab Ctr at a glance
Panorama City Conv & Rehab Ctr is a 155-bed non-profit nursing home in Lacey, Washington (Thurston County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Washington average of 3.3.
Residents receive about 5.1 hours of nursing care per day (0.9 of them from registered nurses), better than the state average of 4.4 hours.
Its most recent standard health inspection (January 27, 2026) found 5 health citations. The Washington average is 15.8.
Federal regulators fined it 2 times in the past three years, totaling $42,904.
Nursing staff turnover is 28.9% per year (state average 45.1%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 155
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- January 1, 1967
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Thurston County
- CMS Certification Number
- 505059
Ratings
| Measure | This facility | Washington avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3.3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3.6 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.1 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.9 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Washington avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 5.07 hrs | 4.36 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.91 hrs | 0.94 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 3.22 hrs | 2.66 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.19 hrs | 3.80 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 28.9% | 45.1% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 21.7% | 45.4% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Washington avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 5 | 16 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 62 | 116.6 | 80.6 | Better |
Penalties
| Measure | This facility | Washington avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $42,904 | $52,633 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
Size
| Measure | This facility | Washington avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 155 | 97 | 107 | |
| Average residents per day | 116 | 76 | 86 | |
| Occupancy | 74.8% | 79.4% | 80.9% |
Long-stay residents
| Measure | This facility | Washington avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 6.5% | 2.6% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 1.5% | 4.3% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 7.1% | 15.1% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.5% | 1.6% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.7% | 1% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 13.6% | 14.2% | 13.9% | Average |
| Long-stay residents whose walking worsened (lower is better) | 18.3% | 17.2% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 6.4% | 5.5% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 67.9% | 17.7% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 9.3% | 12.4% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 20.2% | 22.5% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 96.9% | 93.8% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 98.7% | 96% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Washington avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.9% | 1.3% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 83.7% | 82% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 93.1% | 88.3% | 82% | Better |
Inspection citations
State inspectors cited this home for 25 health deficiencies and 6 fire safety deficiencies in the inspection records CMS currently publishes. 3 citations involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| January 27, 2026 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected February 20, 2026 |
| January 27, 2026 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | G Actual harm, isolated | Corrected February 25, 2026 |
| January 27, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected February 25, 2026 |
| January 27, 2026 Standard | Implement a program that monitors antibiotic use. Infection Control Deficiencies · Tag F0881 | E Potential harm, pattern | Corrected February 25, 2026 |
| January 27, 2026 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected February 25, 2026 |
| January 27, 2026 Standard | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605 | D Potential harm, isolated | Corrected February 25, 2026 |
| July 18, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected August 14, 2025 |
| July 18, 2025 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected August 14, 2025 |
| May 12, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected June 13, 2025 |
| January 17, 2025 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected February 14, 2025 |
| January 17, 2025 Complaint | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected February 14, 2025 |
| October 15, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected November 8, 2024 |
| October 15, 2024 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected November 8, 2024 |
| October 15, 2024 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | E Potential harm, pattern | Corrected November 22, 2024 |
| October 15, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected November 22, 2024 |
| October 15, 2024 Standard | Provide for the safe, appropriate administration of IV fluids for a resident when needed. Quality of Life and Care Deficiencies · Tag F0694 | D Potential harm, isolated | Corrected November 22, 2024 |
| October 15, 2024 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected November 22, 2024 |
| October 15, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected November 22, 2024 |
| June 11, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected July 5, 2024 |
| June 11, 2024 Complaint | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | E Potential harm, pattern | Corrected July 5, 2024 |
| November 13, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected December 7, 2023 |
| November 13, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected December 5, 2023 |
| November 13, 2023 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | D Potential harm, isolated | Corrected December 11, 2023 |
| November 13, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected December 22, 2023 |
| November 13, 2023 Standard | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. Administration Deficiencies · Tag F0849 | E Potential harm, pattern | Corrected December 22, 2023 |
| November 13, 2023 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected December 22, 2023 |
| November 13, 2023 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected December 22, 2023 |
| November 13, 2023 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected December 22, 2023 |
| November 13, 2023 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected December 22, 2023 |
| November 13, 2023 Standard | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | D Potential harm, isolated | Corrected December 22, 2023 |
| November 13, 2023 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected December 22, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 2 federal penalties in the past three years, including $42,904 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| January 27, 2026 | Fine | $31,714 |
| May 12, 2025 | Fine | $11,190 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| FLEMMING, STANLEY Individual | adp of the snf | NOT APPLICABLE | 10/01/2022 |
| WILKERSON, DENNIS Individual | adp of the snf | NOT APPLICABLE | 02/28/2025 |
| GAVIN, WILLIAM Individual | corporate director | NOT APPLICABLE | 11/01/2001 |
| GOLDBERG, FREDERICK Individual | corporate director | NOT APPLICABLE | 08/01/1990 |
| HEDDEN, DALE Individual | corporate director | NOT APPLICABLE | 08/31/2023 |
| JENSEN, DARYL Individual | corporate director | NOT APPLICABLE | 06/01/1999 |
| MADDEN, KATHRYN Individual | corporate director | NOT APPLICABLE | 11/01/2017 |
| MAH, DOUGLAS Individual | corporate director | NOT APPLICABLE | 10/26/2023 |
| MASON, NANCY Individual | corporate director | NOT APPLICABLE | 12/01/2009 |
| MURPHY, JUDY Individual | corporate director | NOT APPLICABLE | 11/30/2023 |
| MURRY, MATTHEW Individual | corporate officer | NOT APPLICABLE | 08/01/2016 |
| STRADER, CHARLES Individual | corporate officer | NOT APPLICABLE | 04/04/2005 |
| FLEMMING, STANLEY Individual | direct ownership interest | NOT APPLICABLE | 10/01/2022 |
| WILKERSON, DENNIS Individual | direct ownership interest | NOT APPLICABLE | 12/04/2017 |
| GAVIN, WILLIAM Individual | managing control - governing body | NOT APPLICABLE | 11/01/2001 |
| GOLDBERG, FREDERICK Individual | managing control - governing body | NOT APPLICABLE | 08/01/1990 |
| HEDDEN, DALE Individual | managing control - governing body | NOT APPLICABLE | 08/31/2023 |
| JENSEN, DARYL Individual | managing control - governing body | NOT APPLICABLE | 06/01/1999 |
| MADDEN, KATHRYN Individual | managing control - governing body | NOT APPLICABLE | 11/01/2017 |
| MAH, DOUGLAS Individual | managing control - governing body | NOT APPLICABLE | 10/26/2023 |
| MASON, NANCY Individual | managing control - governing body | NOT APPLICABLE | 12/01/2009 |
| MURPHY, JUDY Individual | managing control - governing body | NOT APPLICABLE | 11/30/2023 |
| FLEMMING, STANLEY Individual | operational/managerial control | NOT APPLICABLE | 10/01/2022 |
| STRADER, CHARLES Individual | operational/managerial control | NOT APPLICABLE | 12/18/2024 |
| WILKERSON, DENNIS Individual | operational/managerial control | NOT APPLICABLE | 12/04/2017 |
Other nursing homes near Panorama City Conv & Rehab Ctr
Woodard Creek Health & Rehabilitation
3333 Ensign Road Northeast, Olympia, WA 98506 · 1.4 mi
For-profit · 152 beds · Part of Hill Valley Healthcare
- Special Focus candidate
★★★★★1Much below averageOlympia Transitional Care and Rehabilitation
430 Lilly Road Northeast, Olympia, WA 98506 · 1.6 mi
For-profit · 113 beds · Part of The Ensign Group
★★★★★3AverageCrystal Cove Post Acute
1505 Carpenter Road SE, Lacey, WA 98503 · 1.9 mi
For-profit · 96 beds
- Special Focus Facility
Not ratedLacey Post Acute & Rehabilitation
4524 Intelco Loop SE, Lacey, WA 98503 · 2.1 mi
For-profit · 120 beds · Part of Hill Valley Healthcare
★★★★★4Above averageRegency Olympia Rehabilitation and Nursing Center
1811 East 22nd Avenue, Olympia, WA 98501 · 2.4 mi
For-profit · 28 beds · Part of Regency Pacific Management
- CMS high performer
★★★★★5Much above averagePuget Sound Care
4001 Capitol Mall Dr Southwest, Olympia, WA 98502 · 5.7 mi
For-profit · 108 beds · Part of Caldera Care
★★★★★4Above average
Frequently asked questions
What is Panorama City Conv & Rehab Ctr's rating?
Panorama City Conv & Rehab Ctr has 5 out of 5 stars on the CMS overall star rating. The average for Washington nursing homes is 3.3 stars.
How many inspection citations did Panorama City Conv & Rehab Ctr receive?
Its most recent standard health inspection found 5 citations, compared with a Washington average of 15.8. Every citation is listed on this page with its severity.
Does Panorama City Conv & Rehab Ctr accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Panorama City Conv & Rehab Ctr?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Panorama City Conv & Rehab Ctr and how do I contact it?
Panorama City Conv & Rehab Ctr is at 1600 Sleater Kinney Road SE, Lacey, WA 98503. Phone: (360) 456-0111.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.