nursing home in Richmond, VA
Lakewood Manor
1900 Lauderdale Drive, Richmond, VA 23238 · (804) 740-2900
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★4
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Lakewood Manor at a glance
Lakewood Manor is a 96-bed non-profit nursing home in Richmond, Virginia (Goochland County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Virginia average of 3.
Residents receive about 5 hours of nursing care per day (0.6 of them from registered nurses), better than the state average of 3.8 hours.
Its most recent standard health inspection (June 23, 2023) found 3 health citations. The Virginia average is 14.4.
It has not received a federal fine in the past three years.
Nursing staff turnover is 46.4% per year (state average 48.1%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 96
- Certified for
- Medicare
- Medicare-certified since
- April 20, 2010
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Goochland County
- CMS Certification Number
- 495403
Ratings
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.7 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.4 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.9 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 3 / 5 | 4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3.6 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 5.03 hrs | 3.76 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.63 hrs | 0.69 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.87 hrs | 2.07 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.59 hrs | 3.29 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 46.4% | 48.1% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 55.6% | 48.2% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 3 | 14 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 45 | 122.3 | 80.6 | Better |
Penalties
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $23,688 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 96 | 113 | 107 | |
| Average residents per day | 74 | 99 | 86 | |
| Occupancy | 76.8% | 87.9% | 80.9% |
Long-stay residents
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.3% | 3.6% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 6.4% | 4.7% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 16.7% | 14.2% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 3.3% | 1.6% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.9% | 0.4% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 19.1% | 14.9% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 18.5% | 15.6% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 5.4% | 5.4% | 5.2% | Average |
| Long-stay residents with depressive symptoms (lower is better) | 2.7% | 18.7% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 15.7% | 20.6% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 24% | 21.8% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 50.8% | 94% | 95.5% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 70.6% | 90.9% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.8% | 1.3% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 24.9% | 73.6% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 30.4% | 73.7% | 82% | Worse |
Inspection citations
State inspectors cited this home for 22 health deficiencies and 10 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 23, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected July 20, 2023 |
| June 23, 2023 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected July 20, 2023 |
| June 23, 2023 Standard | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. Resident Rights Deficiencies · Tag F0577 | C No harm, widespread | Corrected July 20, 2023 |
| April 1, 2021 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected May 7, 2021 |
| April 1, 2021 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | G Actual harm, isolated | Corrected June 16, 2021 |
| April 1, 2021 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected June 16, 2021 |
| April 1, 2021 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected June 16, 2021 |
| April 1, 2021 Standard | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | D Potential harm, isolated | Corrected June 16, 2021 |
| April 1, 2021 Standard | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected June 16, 2021 |
| April 1, 2021 Standard | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected June 16, 2021 |
| April 1, 2021 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected June 16, 2021 |
| April 1, 2021 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected June 16, 2021 |
| April 1, 2021 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected June 16, 2021 |
| April 1, 2021 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected June 16, 2021 |
| April 1, 2021 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected June 16, 2021 |
| April 1, 2021 Standard | Provide for the safe, appropriate administration of IV fluids for a resident when needed. Quality of Life and Care Deficiencies · Tag F0694 | D Potential harm, isolated | Corrected June 16, 2021 |
| April 1, 2021 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected June 16, 2021 |
| April 1, 2021 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected July 30, 2021 |
| April 1, 2021 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected June 16, 2021 |
| August 16, 2018 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | E Potential harm, pattern | Corrected November 9, 2018 |
| August 16, 2018 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected November 9, 2018 |
| August 16, 2018 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected November 9, 2018 |
| August 16, 2018 Fire safety | Use approved construction type or materials. Construction Deficiencies · Tag K0161 | D Potential harm, isolated | Corrected November 9, 2018 |
| August 16, 2018 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected November 9, 2018 |
| August 16, 2018 Fire safety | Meet other general requirements. Construction Deficiencies · Tag K0100 | D Potential harm, isolated | Corrected November 9, 2018 |
| August 16, 2018 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected November 9, 2018 |
| August 16, 2018 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected November 9, 2018 |
| August 16, 2018 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected November 9, 2018 |
| August 16, 2018 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected September 28, 2018 |
| August 16, 2018 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected September 28, 2018 |
| August 16, 2018 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected September 28, 2018 |
| August 16, 2018 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected September 28, 2018 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BALES, JAMES Individual | corporate director | NOT APPLICABLE | 01/01/2019 |
| BROOKS, SHARON Individual | corporate director | NOT APPLICABLE | 01/01/2021 |
| BROWNING, HERBERT Individual | corporate director | NOT APPLICABLE | 02/01/2018 |
| CARTER, VALERIE Individual | corporate director | NOT APPLICABLE | 02/01/2018 |
| CAVE, R Individual | corporate director | NOT APPLICABLE | 12/31/2021 |
| FRANKS, TIFFANY Individual | corporate director | NOT APPLICABLE | 01/01/2020 |
| HARRIS, CHARLES Individual | corporate director | NOT APPLICABLE | 02/01/2018 |
| JUNG, JOHN Individual | corporate director | NOT APPLICABLE | 01/01/2021 |
| KECK, MICHAEL Individual | corporate director | NOT APPLICABLE | 04/01/2009 |
| MARCHELLO, SALLIE Individual | corporate director | NOT APPLICABLE | 01/01/2018 |
| OAKEY, SAMUEL Individual | corporate director | NOT APPLICABLE | 02/01/2018 |
| OWENS, ARNE Individual | corporate director | NOT APPLICABLE | 01/01/2020 |
| POATS, JIM Individual | corporate director | NOT APPLICABLE | 01/01/2022 |
| POMA, JOHN Individual | corporate director | NOT APPLICABLE | 01/01/2021 |
| SCOTT, MATTHEW Individual | corporate director | NOT APPLICABLE | 02/01/2018 |
| THOMSON, GARY Individual | corporate director | NOT APPLICABLE | 01/01/2022 |
| ALBRITTON, TRACEY Individual | corporate officer | NOT APPLICABLE | 12/01/2021 |
| CARLTON, DANIEL Individual | corporate officer | NOT APPLICABLE | 12/31/2021 |
| COOK, JONATHAN Individual | corporate officer | NOT APPLICABLE | 05/01/2016 |
| HAWTHORNE, LISA Individual | corporate officer | NOT APPLICABLE | 06/14/2021 |
| MARKWITH, CHRISTOPHER Individual | corporate officer | NOT APPLICABLE | 01/31/2018 |
| MORAN, CHRISTINE Individual | corporate officer | NOT APPLICABLE | 03/31/2021 |
| ROBINSON, JOHN Individual | corporate officer | NOT APPLICABLE | 05/01/2016 |
| VIRGINIA BAPTIST HOMES INC Organization | operational/managerial control | NOT APPLICABLE | 04/01/2009 |
| RUSNAK, HEATHER Individual | w-2 managing employee | NOT APPLICABLE | 03/08/2021 |
Other nursing homes near Lakewood Manor
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- Abuse citation
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Our Lady of Hope Health Center
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Non-profit · 75 beds
★★★★★3AverageThe Laurels of University Park
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★★★★★2Below averageAugust Healthcare at Richmond
1503 Michael Road, Richmond, VA 23229 · 4.5 mi
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★★★★★3Average
Frequently asked questions
What is Lakewood Manor's rating?
Lakewood Manor has 3 out of 5 stars on the CMS overall star rating. The average for Virginia nursing homes is 3 stars.
How many inspection citations did Lakewood Manor receive?
Its most recent standard health inspection found 3 citations, compared with a Virginia average of 14.4. Every citation is listed on this page with its severity.
Does Lakewood Manor accept Medicare and Medicaid?
CMS lists it as certified for: Medicare. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Lakewood Manor?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Lakewood Manor and how do I contact it?
Lakewood Manor is at 1900 Lauderdale Drive, Richmond, VA 23238. Phone: (804) 740-2900.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.