nursing home in Norfolk, VA
Harbor's Edge
One Colley Avenue, Norfolk, VA 23510 · (757) 233-0475
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★5
- Quality measures★★★★★4
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Harbor's Edge at a glance
Harbor's Edge is a 33-bed non-profit nursing home in Norfolk, Virginia (Norfolk City County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Virginia average of 3.
Residents receive about 5.9 hours of nursing care per day (1.5 of them from registered nurses), better than the state average of 3.8 hours.
Its most recent standard health inspection (February 5, 2026) found 1 health citation. The Virginia average is 14.4.
It has not received a federal fine in the past three years.
Nursing staff turnover is 40.4% per year (state average 48.1%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 33
- Certified for
- Medicare
- Medicare-certified since
- March 14, 2008
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Norfolk City County
- CMS Certification Number
- 495395
Ratings
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.7 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 2.4 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.9 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 2 / 5 | 4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.6 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 5.87 hrs | 3.76 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.48 hrs | 0.69 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 3.23 hrs | 2.07 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.74 hrs | 3.29 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 40.4% | 48.1% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 41.7% | 48.2% | 42.9% | Average |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 1 | 14 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 11 | 122.3 | 80.6 | Better |
Penalties
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $23,688 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 33 | 113 | 107 | |
| Average residents per day | 30 | 99 | 86 | |
| Occupancy | 89.4% | 87.9% | 80.9% |
Long-stay residents
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 5% | 3.6% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 6.8% | 4.7% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 31.3% | 14.2% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 8.6% | 1.6% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.2% | 0.4% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 13.6% | 14.9% | 13.9% | Average |
| Long-stay residents who lose too much weight (lower is better) | 8.9% | 5.4% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 18.7% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 17.2% | 20.6% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 19.7% | 21.8% | 19% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 91.7% | 90.9% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.3% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 89% | 73.6% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 92.8% | 73.7% | 82% | Better |
Inspection citations
State inspectors cited this home for 13 health deficiencies and 10 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| February 5, 2026 Fire safety | Have an alternate power supply for its alarm system. Smoke Deficiencies · Tag K0344 | D Potential harm, isolated | Corrected May 19, 2026 |
| February 5, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected March 7, 2026 |
| March 14, 2024 Complaint | Make sure that a working call system is available in each resident's bathroom and bathing area. Environmental Deficiencies · Tag F0919 | E Potential harm, pattern | Corrected April 28, 2024 |
| August 11, 2022 Standard | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. Administration Deficiencies · Tag F0849 | D Potential harm, isolated | Corrected September 16, 2022 |
| August 11, 2022 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected September 16, 2022 |
| August 11, 2022 Standard | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected September 16, 2022 |
| September 10, 2019 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected November 15, 2019 |
| September 10, 2019 Fire safety | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Tag K0711 | F Potential harm, widespread | Corrected December 23, 2019 |
| September 10, 2019 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected November 15, 2019 |
| September 10, 2019 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | E Potential harm, pattern | Corrected December 23, 2019 |
| September 10, 2019 Fire safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Egress Deficiencies · Tag K0223 | E Potential harm, pattern | Corrected December 23, 2019 |
| September 10, 2019 Fire safety | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. Smoke Deficiencies · Tag K0362 | E Potential harm, pattern | Corrected December 23, 2019 |
| September 10, 2019 Fire safety | Meet requirements for sections of health care facilities separated by fire resistive construction. Construction Deficiencies · Tag K0131 | D Potential harm, isolated | Corrected November 15, 2019 |
| September 10, 2019 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected December 23, 2019 |
| September 10, 2019 Fire safety | Have elevators that firefighters can control in the event of a fire. Services Deficiencies · Tag K0531 | D Potential harm, isolated | Corrected November 15, 2019 |
| September 10, 2019 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected October 25, 2019 |
| September 10, 2019 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected October 25, 2019 |
| September 10, 2019 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected October 25, 2019 |
| September 10, 2019 Standard | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · Tag F0640 | D Potential harm, isolated | Corrected October 25, 2019 |
| September 10, 2019 Standard | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. Resident Rights Deficiencies · Tag F0622 | D Potential harm, isolated | Corrected October 25, 2019 |
| September 10, 2019 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected October 25, 2019 |
| September 10, 2019 Standard | Allow resident to participate in the development and implementation of his or her person-centered plan of care. Resident Rights Deficiencies · Tag F0553 | D Potential harm, isolated | Corrected October 25, 2019 |
| September 10, 2019 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected October 25, 2019 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| SMITH, LINDA Individual | contracted managing employee | NOT APPLICABLE | 02/21/2009 |
| L'HEUREUX, CATHY Individual | corporate director | NOT APPLICABLE | 03/25/2014 |
| TORRES, DAYANARA Individual | w-2 managing employee | NOT APPLICABLE | 08/21/2014 |
Other nursing homes near Harbor's Edge
Norfolk Health Care Center
901 East Princess Anne Road, Norfolk, VA 23504 · under 1 mi
For-profit · 180 beds · Part of Lifeworks Rehab
★★★★★1Much below averageSignature Healthcare of Norfolk
1005 Hampton Blvd, Norfolk, VA 23507 · 1.1 mi
For-profit · 169 beds · Part of Signature Healthcare
★★★★★3AveragePortsmouth Health and Rehab
900 London Boulevard, Portsmouth, VA 23704 · 1.4 mi
For-profit · 120 beds · Part of Trio Healthcare
★★★★★1Much below averageGhent Health and Rehabilitation
3900 Llewellyn Ave, Norfolk, VA 23504 · 2.2 mi
For-profit · 222 beds · Part of Avardis Health
- Abuse citation
★★★★★1Much below averageNorview Heights Rehabilitation and Nursing
827 Norview Avenue, Norfolk, VA 23509 · 3.4 mi
For-profit · 60 beds · Part of Eastern Healthcare Group
★★★★★2Below averageAutumn Care of Portsmouth
3610 Winchester Dr, Portsmouth, VA 23707 · 3.6 mi
For-profit · 108 beds · Part of Saber Healthcare Group
★★★★★4Above average
Frequently asked questions
What is Harbor's Edge's rating?
Harbor's Edge has 5 out of 5 stars on the CMS overall star rating. The average for Virginia nursing homes is 3 stars.
How many inspection citations did Harbor's Edge receive?
Its most recent standard health inspection found 1 citation, compared with a Virginia average of 14.4. Every citation is listed on this page with its severity.
Does Harbor's Edge accept Medicare and Medicaid?
CMS lists it as certified for: Medicare. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Harbor's Edge?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Harbor's Edge and how do I contact it?
Harbor's Edge is at One Colley Avenue, Norfolk, VA 23510. Phone: (757) 233-0475.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.