nursing home in Portsmouth, VA
Portsmouth Health and Rehab
900 London Boulevard, Portsmouth, VA 23704 · (757) 393-6864
★★★★★1
Much below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★1
- Quality measures★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Portsmouth Health and Rehab at a glance
Portsmouth Health and Rehab is a 120-bed for-profit nursing home in Portsmouth, Virginia (Portsmouth City County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the Virginia average of 3.
Residents receive about 3.2 hours of nursing care per day (0.4 of them from registered nurses), worse than the state average of 3.8 hours.
Its most recent standard health inspection (May 28, 2021) found 20 health citations. The Virginia average is 14.4.
Federal regulators fined it 3 times in the past three years, totaling $134,401.
Nursing staff turnover is 61.5% per year (state average 48.1%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 120
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Trio Healthcare
- Medicare-certified since
- October 1, 1984
- Resident/family council
- Resident
- County
- Portsmouth City County
- CMS Certification Number
- 495149
Ratings
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 2.7 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 1 / 5 | 2.4 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 3.9 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 1 / 5 | 3.6 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.24 hrs | 3.76 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.36 hrs | 0.69 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.08 hrs | 2.07 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.78 hrs | 3.29 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 61.5% | 48.1% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 81.8% | 48.2% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 20 | 14 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 7 | 4 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 276.8 | 122.3 | 80.6 | Worse |
Penalties
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 3 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $134,401 | $23,688 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 3 | 1 | 1 | Worse |
Size
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 120 | 113 | 107 | |
| Average residents per day | 104 | 99 | 86 | |
| Occupancy | 86.7% | 87.9% | 80.9% |
Long-stay residents
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.5% | 3.6% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 8.6% | 4.7% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 7.6% | 14.2% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.8% | 1.6% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.2% | 0.4% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 27.6% | 14.9% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 22.3% | 15.6% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 5.5% | 5.4% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 1.6% | 18.7% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 19.3% | 20.6% | 19.5% | Average |
| Long-stay residents with new or worse incontinence (lower is better) | 23.2% | 21.8% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 90.2% | 94% | 95.5% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 85.4% | 90.9% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.9% | 1.3% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 42% | 73.6% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 48.9% | 73.7% | 82% | Worse |
Inspection citations
State inspectors cited this home for 64 health deficiencies and 26 fire safety deficiencies in the inspection records CMS currently publishes. 6 citations involved actual harm, including 3 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| September 19, 2025 Complaint | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. Quality of Life and Care Deficiencies · Tag F0678 | J Immediate jeopardy, isolated | Corrected December 9, 2025 |
| September 19, 2025 Complaint | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | D Potential harm, isolated | Corrected January 21, 2026 |
| September 19, 2025 Complaint | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected December 8, 2025 |
| September 19, 2025 Complaint | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected December 8, 2025 |
| September 19, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected December 8, 2025 |
| September 19, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected December 8, 2025 |
| September 19, 2025 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected December 8, 2025 |
| October 2, 2024 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | G Actual harm, isolated | Corrected September 19, 2024 |
| May 23, 2024 Complaint | Provide appropriate foot care. Quality of Life and Care Deficiencies · Tag F0687 | D Potential harm, isolated | Corrected June 19, 2024 |
| May 23, 2024 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected June 19, 2024 |
| May 23, 2024 Complaint | Make sure that a working call system is available in each resident's bathroom and bathing area. Environmental Deficiencies · Tag F0919 | D Potential harm, isolated | Corrected June 19, 2024 |
| May 23, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected June 19, 2024 |
| March 22, 2024 Complaint | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Quality of Life and Care Deficiencies · Tag F0740 | K Immediate jeopardy, pattern | Corrected April 23, 2024 |
| March 22, 2024 Complaint | Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. Quality of Life and Care Deficiencies · Tag F0741 | K Immediate jeopardy, pattern | Corrected April 23, 2024 |
| March 22, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected June 19, 2024 |
| March 22, 2024 Complaint | Make sure that a working call system is available in each resident's bathroom and bathing area. Environmental Deficiencies · Tag F0919 | D Potential harm, isolated | Corrected June 19, 2024 |
| March 22, 2024 Complaint | Provide appropriate foot care. Quality of Life and Care Deficiencies · Tag F0687 | D Potential harm, isolated | Corrected June 19, 2024 |
| March 22, 2024 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected June 19, 2024 |
| May 28, 2021 Fire safety | Have proper power supply for life support equipment. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0915 | E Potential harm, pattern | Corrected June 10, 2021 |
| May 28, 2021 Fire safety | Have a battery powered remote alarm panel in a location accessible by operating personnel. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0916 | E Potential harm, pattern | Corrected June 10, 2021 |
| May 28, 2021 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | G Actual harm, isolated | Corrected July 5, 2021 |
| May 28, 2021 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected July 5, 2021 |
| May 28, 2021 Standard | Make sure that a working call system is available in each resident's bathroom and bathing area. Environmental Deficiencies · Tag F0919 | F Potential harm, widespread | Corrected July 5, 2021 |
| May 28, 2021 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected July 5, 2021 |
| May 28, 2021 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | E Potential harm, pattern | Corrected July 5, 2021 |
| May 28, 2021 Standard | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | E Potential harm, pattern | Corrected July 5, 2021 |
| May 28, 2021 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected July 5, 2021 |
| May 28, 2021 Standard | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | D Potential harm, isolated | Corrected July 5, 2021 |
| May 28, 2021 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected July 5, 2021 |
| May 28, 2021 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected July 5, 2021 |
| May 28, 2021 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected July 5, 2021 |
| May 28, 2021 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected July 5, 2021 |
| May 28, 2021 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected July 5, 2021 |
| February 7, 2019 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected April 2, 2019 |
| February 7, 2019 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected April 2, 2019 |
| February 7, 2019 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | D Potential harm, isolated | Corrected April 2, 2019 |
| February 7, 2019 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | D Potential harm, isolated | Corrected April 2, 2019 |
| February 7, 2019 Fire safety | Meet other general requirements. Construction Deficiencies · Tag K0100 | D Potential harm, isolated | Corrected April 2, 2019 |
| February 7, 2019 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | C No harm, widespread | Corrected March 9, 2019 |
| February 7, 2019 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected March 9, 2019 |
| February 7, 2019 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | E Potential harm, pattern | Corrected March 9, 2019 |
| February 7, 2019 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected March 9, 2019 |
| February 7, 2019 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected March 9, 2019 |
| February 7, 2019 Standard | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Resident Rights Deficiencies · Tag F0557 | D Potential harm, isolated | Corrected March 9, 2019 |
| February 7, 2019 Standard | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | D Potential harm, isolated | Corrected March 9, 2019 |
| February 7, 2019 Standard | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected March 9, 2019 |
| February 7, 2019 Standard | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. Resident Rights Deficiencies · Tag F0622 | D Potential harm, isolated | Corrected April 17, 2019 |
| February 7, 2019 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | D Potential harm, isolated | Corrected March 9, 2019 |
| February 7, 2019 Standard | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Tag F0625 | D Potential harm, isolated | Corrected March 9, 2019 |
| February 7, 2019 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected March 9, 2019 |
| February 7, 2019 Standard | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services Deficiencies · Tag F0727 | D Potential harm, isolated | Corrected March 9, 2019 |
| February 7, 2019 Standard | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly Administration Deficiencies · Tag F0868 | D Potential harm, isolated | Corrected March 9, 2019 |
| February 7, 2019 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | C No harm, widespread | Corrected March 9, 2019 |
| July 13, 2017 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | F Potential harm, widespread | Corrected October 2, 2017 |
| July 13, 2017 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | F Potential harm, widespread | Corrected October 2, 2017 |
| July 13, 2017 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected October 2, 2017 |
| July 13, 2017 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | F Potential harm, widespread | Corrected October 2, 2017 |
| July 13, 2017 Fire safety | Meet requirements for the installation and maintenance of electrical systems. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911 | F Potential harm, widespread | Corrected October 2, 2017 |
| July 13, 2017 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | F Potential harm, widespread | Corrected October 2, 2017 |
| July 13, 2017 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | E Potential harm, pattern | Corrected October 2, 2017 |
| July 13, 2017 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected October 2, 2017 |
| July 13, 2017 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | D Potential harm, isolated | Corrected October 2, 2017 |
| July 13, 2017 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | D Potential harm, isolated | Corrected October 2, 2017 |
| July 13, 2017 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | D Potential harm, isolated | Corrected October 2, 2017 |
| July 13, 2017 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected October 2, 2017 |
| July 13, 2017 Fire safety | Meet other general requirements. Egress Deficiencies · Tag K0200 | D Potential harm, isolated | Corrected October 2, 2017 |
| July 13, 2017 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | D Potential harm, isolated | Corrected October 2, 2017 |
| July 13, 2017 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | C No harm, widespread | Corrected October 2, 2017 |
| July 13, 2017 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | C No harm, widespread | Corrected October 2, 2017 |
| July 13, 2017 Fire safety | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Tag K0711 | C No harm, widespread | Corrected October 2, 2017 |
| July 13, 2017 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | C No harm, widespread | Corrected October 2, 2017 |
| July 13, 2017 Standard | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. Resident Rights Deficiencies · Tag F0159 | E Potential harm, pattern | Corrected August 13, 2017 |
| July 13, 2017 Standard | Give residents a notice of rights, rules, services and charges. Resident Rights Deficiencies · Tag F0156 | E Potential harm, pattern | Corrected August 13, 2017 |
| July 13, 2017 Standard | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · Tag F0287 | E Potential harm, pattern | Corrected August 13, 2017 |
| July 13, 2017 Standard | Provide necessary care and services to maintain or improve the highest well being of each resident . Quality of Life and Care Deficiencies · Tag F0309 | E Potential harm, pattern | Corrected August 13, 2017 |
| July 13, 2017 Standard | Have a program that investigates, controls and keeps infection from spreading. Environmental Deficiencies · Tag F0441 | E Potential harm, pattern | Corrected August 13, 2017 |
| July 13, 2017 Standard | Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Quality of Life and Care Deficiencies · Tag F0314 | E Potential harm, pattern | Corrected August 13, 2017 |
| July 13, 2017 Standard | Keep accurate, complete and organized clinical records on each resident that meet professional standards. Administration Deficiencies · Tag F0514 | E Potential harm, pattern | Corrected August 13, 2017 |
| July 13, 2017 Standard | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Tag F0465 | E Potential harm, pattern | Corrected August 13, 2017 |
| July 13, 2017 Standard | Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. Pharmacy Service Deficiencies · Tag F0431 | D Potential harm, isolated | Corrected August 13, 2017 |
| July 13, 2017 Standard | Assure that each resident’s assessment is updated at least once every 3 months. Resident Assessment and Care Planning Deficiencies · Tag F0276 | D Potential harm, isolated | Corrected August 13, 2017 |
| July 13, 2017 Standard | Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions. Quality of Life and Care Deficiencies · Tag F0315 | D Potential harm, isolated | Corrected August 13, 2017 |
| July 13, 2017 Standard | Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. Resident Rights Deficiencies · Tag F0241 | D Potential harm, isolated | Corrected August 13, 2017 |
| July 13, 2017 Standard | Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Environmental Deficiencies · Tag F0323 | D Potential harm, isolated | Corrected August 13, 2017 |
| July 13, 2017 Standard | Ensure each resident receives an accurate assessment by a qualified health professional. Resident Assessment and Care Planning Deficiencies · Tag F0278 | D Potential harm, isolated | Corrected August 13, 2017 |
| July 13, 2017 Standard | Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse. Pharmacy Service Deficiencies · Tag F0425 | D Potential harm, isolated | Corrected August 13, 2017 |
| July 13, 2017 Standard | Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0279 | D Potential harm, isolated | Corrected August 13, 2017 |
| July 13, 2017 Standard | Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. Pharmacy Service Deficiencies · Tag F0332 | D Potential harm, isolated | Corrected August 13, 2017 |
| July 13, 2017 Standard | Ensure that residents are safe from serious medication errors. Pharmacy Service Deficiencies · Tag F0333 | D Potential harm, isolated | Corrected August 13, 2017 |
| July 13, 2017 Standard | Allow residents to easily view the results of the nursing home's most recent inspection. Resident Rights Deficiencies · Tag F0167 | C No harm, widespread | Corrected August 13, 2017 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 3 federal penalties in the past three years, including $134,401 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| September 19, 2025 | Fine | $40,508 |
| October 2, 2024 | Fine | $8,824 |
| March 22, 2024 | Fine | $85,069 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| GL VIRGINIA HOLDINGS LLC Organization | 5% or greater direct ownership interest | 100% | 12/26/2016 |
| GENTRY, BOYD Individual | 5% or greater indirect ownership interest | — | 12/26/2016 |
| RUBENSTEIN, DAVID Individual | 5% or greater indirect ownership interest | — | 12/16/2016 |
| TRIO HEALTH CARE - EAST, LLC Organization | 5% or greater indirect ownership interest | — | 05/24/2019 |
| TRIO HEALTHCARE INVESTORS LLC Organization | 5% or greater indirect ownership interest | — | 12/16/2016 |
| TRIO HEALTHCARE LLC Organization | 5% or greater indirect ownership interest | — | 12/10/2019 |
| GENTRY, BOYD Individual | corporate officer | NOT APPLICABLE | 12/16/2016 |
| RUBENSTEIN, DAVID Individual | corporate officer | NOT APPLICABLE | 12/16/2016 |
| CAMBELL, DAWN Individual | w-2 managing employee | NOT APPLICABLE | 09/18/2023 |
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Frequently asked questions
What is Portsmouth Health and Rehab's rating?
Portsmouth Health and Rehab has 1 out of 5 stars on the CMS overall star rating. The average for Virginia nursing homes is 3 stars.
How many inspection citations did Portsmouth Health and Rehab receive?
Its most recent standard health inspection found 20 citations, compared with a Virginia average of 14.4. Every citation is listed on this page with its severity.
Does Portsmouth Health and Rehab accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Portsmouth Health and Rehab?
It is for profit - corporation and part of Trio Healthcare. The ownership section on this page lists the owners and managers reported to CMS.
Where is Portsmouth Health and Rehab and how do I contact it?
Portsmouth Health and Rehab is at 900 London Boulevard, Portsmouth, VA 23704. Phone: (757) 393-6864.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.