nursing home in Smithfield, VA
Riverside Lifelong Health & Rehab Smithfield
101 John Rolfe Drive, Smithfield, VA 23430 · (757) 357-3282
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★4
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Riverside Lifelong Health & Rehab Smithfield at a glance
Riverside Lifelong Health & Rehab Smithfield is a 34-bed non-profit nursing home in Smithfield, Virginia (Isle of Wight County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Virginia average of 3.
Residents receive about 4.5 hours of nursing care per day (1 of them from registered nurses), better than the state average of 3.8 hours.
Its most recent standard health inspection (April 12, 2024) found 5 health citations. The Virginia average is 14.4.
It has not received a federal fine in the past three years.
Nursing staff turnover is 59.6% per year (state average 48.1%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 34
- Certified for
- Medicare
- Chain / affiliated entity
- Riverside Health System
- Medicare-certified since
- September 1, 1998
- Resident/family council
- Resident
- County
- Isle of Wight County
- CMS Certification Number
- 495332
Ratings
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.7 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.4 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.9 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 3 / 5 | 4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.6 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.47 hrs | 3.76 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.04 hrs | 0.69 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.30 hrs | 2.07 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 4.18 hrs | 3.29 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 59.6% | 48.1% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 60% | 48.2% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 1 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 5 | 14 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 3 | 4 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 27 | 122.3 | 80.6 | Better |
Penalties
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $23,688 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 34 | 113 | 107 | |
| Average residents per day | 30 | 99 | 86 | |
| Occupancy | 86.8% | 87.9% | 80.9% |
Long-stay residents
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 5.6% | 3.6% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 5.4% | 4.7% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 11.8% | 14.2% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 2.8% | 1.6% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 3% | 0.4% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 12.2% | 14.9% | 13.9% | Better |
| Long-stay residents who lose too much weight (lower is better) | 2.4% | 5.4% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 18.7% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 23.3% | 20.6% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 19% | 21.8% | 19% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 94.4% | 90.9% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.4% | 1.3% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 79.1% | 73.6% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 94% | 73.7% | 82% | Better |
Inspection citations
State inspectors cited this home for 17 health deficiencies and 15 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| April 12, 2024 Fire safety | Add automatic sprinklers after major renovation. Construction Deficiencies · Tag K0112 | D Potential harm, isolated | Corrected May 20, 2024 |
| April 12, 2024 Standard | Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency. Resident Rights Deficiencies · Tag F0575 | E Potential harm, pattern | Corrected June 7, 2024 |
| April 12, 2024 Complaint | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected June 7, 2024 |
| April 12, 2024 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected June 7, 2024 |
| April 12, 2024 Standard | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. Administration Deficiencies · Tag F0849 | D Potential harm, isolated | Corrected June 7, 2024 |
| April 12, 2024 Complaint | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected June 7, 2024 |
| April 12, 2024 Complaint | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected June 7, 2024 |
| February 25, 2021 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | F Potential harm, widespread | Corrected July 13, 2021 |
| February 25, 2021 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected July 13, 2021 |
| February 25, 2021 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected July 13, 2021 |
| February 25, 2021 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | F Potential harm, widespread | Corrected July 13, 2021 |
| February 25, 2021 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | F Potential harm, widespread | Corrected July 13, 2021 |
| February 25, 2021 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected July 13, 2021 |
| February 25, 2021 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | E Potential harm, pattern | Corrected July 13, 2021 |
| February 25, 2021 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected July 13, 2021 |
| February 25, 2021 Fire safety | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Tag K0711 | D Potential harm, isolated | Corrected July 13, 2021 |
| February 25, 2021 Fire safety | Have restrictions on the use of highly flammable decorations. Miscellaneous Deficiencies · Tag K0753 | D Potential harm, isolated | Corrected July 13, 2021 |
| February 25, 2021 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected July 13, 2021 |
| February 25, 2021 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected April 9, 2021 |
| February 25, 2021 Standard | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | D Potential harm, isolated | Corrected April 9, 2021 |
| February 25, 2021 Standard | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. Resident Rights Deficiencies · Tag F0622 | D Potential harm, isolated | Corrected April 9, 2021 |
| February 25, 2021 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | D Potential harm, isolated | Corrected April 9, 2021 |
| February 25, 2021 Standard | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Tag F0625 | D Potential harm, isolated | Corrected April 9, 2021 |
| February 25, 2021 Standard | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. Resident Assessment and Care Planning Deficiencies · Tag F0661 | D Potential harm, isolated | Corrected April 9, 2021 |
| February 25, 2021 Standard | Provide appropriate foot care. Quality of Life and Care Deficiencies · Tag F0687 | D Potential harm, isolated | Corrected April 9, 2021 |
| February 25, 2021 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected April 9, 2021 |
| March 8, 2019 Fire safety | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Tag K0741 | E Potential harm, pattern | Corrected May 7, 2019 |
| March 8, 2019 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | D Potential harm, isolated | Corrected May 7, 2019 |
| March 8, 2019 Fire safety | Address patient/client population and determine types of services needed. Emergency Preparedness Deficiencies · Tag E0007 | C No harm, widespread | Corrected April 8, 2019 |
| March 8, 2019 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected April 8, 2019 |
| March 8, 2019 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected April 8, 2019 |
| March 8, 2019 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected April 8, 2019 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| RIVERSIDE HEALTHCARE ASSOCIATION, INC. Organization | 5% or greater direct ownership interest | — | 05/03/2010 |
| RECTOR & VISITORS OF THE UNIVERSITY OF VIRGINIA Organization | 5% or greater indirect ownership interest | 5% | 07/10/2023 |
| RIVERSIDE INTEGRATED SERVICES INC Organization | 5% or greater indirect ownership interest | 95% | 07/10/2023 |
| ALEWYNSE, JOYCE Individual | corporate director | NOT APPLICABLE | 03/01/2022 |
| BATES, JARED Individual | corporate director | NOT APPLICABLE | 03/01/2022 |
| HAYWOOD, BARBARA Individual | corporate director | NOT APPLICABLE | 01/01/2014 |
| SMITH, CONWAY Individual | corporate director | NOT APPLICABLE | 05/03/2010 |
| SMITH, KIRBY Individual | corporate director | NOT APPLICABLE | 05/03/2010 |
| TILLER, BROOKE Individual | corporate director | NOT APPLICABLE | 03/01/2022 |
| VERSER, JOSEPH Individual | corporate director | NOT APPLICABLE | 03/01/2022 |
| ZEIDLER, JEANNE Individual | corporate director | NOT APPLICABLE | 01/01/2019 |
| AUSTIN, WALTER Individual | corporate officer | NOT APPLICABLE | 07/02/2012 |
| DACEY, MICHAEL Individual | corporate officer | NOT APPLICABLE | 01/01/2019 |
| DOWNEY, WILLIAM Individual | corporate officer | NOT APPLICABLE | 05/03/2010 |
| HECKLER, EDWARD Individual | corporate officer | NOT APPLICABLE | 01/01/2019 |
| HOUSER, JASON Individual | corporate officer | NOT APPLICABLE | 01/01/2019 |
| NELSON, LINWOOD Individual | corporate officer | NOT APPLICABLE | 01/01/2025 |
| NELSON, LINWOOD Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
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★★★★★3AverageRiverside Lifelong H & R Warwick Forest
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Frequently asked questions
What is Riverside Lifelong Health & Rehab Smithfield's rating?
Riverside Lifelong Health & Rehab Smithfield has 4 out of 5 stars on the CMS overall star rating. The average for Virginia nursing homes is 3 stars.
How many inspection citations did Riverside Lifelong Health & Rehab Smithfield receive?
Its most recent standard health inspection found 5 citations, compared with a Virginia average of 14.4. Every citation is listed on this page with its severity.
Does Riverside Lifelong Health & Rehab Smithfield accept Medicare and Medicaid?
CMS lists it as certified for: Medicare. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Riverside Lifelong Health & Rehab Smithfield?
It is non profit - corporation and part of Riverside Health System. The ownership section on this page lists the owners and managers reported to CMS.
Where is Riverside Lifelong Health & Rehab Smithfield and how do I contact it?
Riverside Lifelong Health & Rehab Smithfield is at 101 John Rolfe Drive, Smithfield, VA 23430. Phone: (757) 357-3282.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.