nursing home in Front Royal, VA
Heritage Hall Front Royal
400 West Strasburg Road, Front Royal, VA 22630 · (540) 636-3700
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★2
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Heritage Hall Front Royal at a glance
Heritage Hall Front Royal is a 60-bed for-profit nursing home in Front Royal, Virginia (Warren County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Virginia average of 3.
Residents receive about 3.7 hours of nursing care per day (0.5 of them from registered nurses), close to the state average of 3.8 hours.
Its most recent standard health inspection (May 15, 2024) found 3 health citations. The Virginia average is 14.4.
It has not received a federal fine in the past three years.
Nursing staff turnover is 47.4% per year (state average 48.1%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 60
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Heritage Hall
- Medicare-certified since
- June 1, 1995
- Resident/family council
- Resident
- County
- Warren County
- CMS Certification Number
- 495301
Ratings
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.7 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 2.4 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.9 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.6 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.69 hrs | 3.76 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.46 hrs | 0.69 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.35 hrs | 2.07 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.24 hrs | 3.29 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 47.4% | 48.1% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 66.7% | 48.2% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 3 | 14 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 11 | 122.3 | 80.6 | Better |
Penalties
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $23,688 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 60 | 113 | 107 | |
| Average residents per day | 55 | 99 | 86 | |
| Occupancy | 91.2% | 87.9% | 80.9% |
Long-stay residents
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.9% | 3.6% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 1.1% | 4.7% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 9.7% | 14.2% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.7% | 1.6% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.4% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 6.6% | 14.9% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 4.6% | 15.6% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 2.1% | 5.4% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 18.7% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 20.5% | 20.6% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 0.8% | 21.8% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 94% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.3% | 90.9% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.3% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 100% | 73.6% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.5% | 73.7% | 82% | Better |
Inspection citations
State inspectors cited this home for 6 health deficiencies and 0 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 15, 2024 Standard | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. Resident Rights Deficiencies · Tag F0622 | D Potential harm, isolated | Corrected July 26, 2024 |
| May 15, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected July 26, 2024 |
| May 15, 2024 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected July 26, 2024 |
| September 8, 2022 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected October 20, 2022 |
| September 8, 2022 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected October 20, 2022 |
| May 26, 2021 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected July 9, 2021 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| AHC ACQUISITIONS, LLC Organization | 5% or greater direct ownership interest | 16% | 07/10/2020 |
| CRC BLIND TRUST Organization | 5% or greater direct ownership interest | 7% | 07/10/2020 |
| WCC THIRD BLIND TRUST Organization | 5% or greater direct ownership interest | 55% | 07/10/2020 |
| AMERICAN HEALTHCARE LLC Organization | adp of the snf | NOT APPLICABLE | 01/22/2018 |
| DALTON, BRAD Individual | adp of the snf | NOT APPLICABLE | 07/11/2024 |
| DALTON, ROBERT Individual | adp of the snf | NOT APPLICABLE | 04/21/2014 |
| EAST, THOMAS Individual | adp of the snf | NOT APPLICABLE | 04/21/2014 |
| GALLANT, CASSANDRA Individual | adp of the snf | NOT APPLICABLE | 10/04/2024 |
| EAST, THOMAS Individual | corporate director | NOT APPLICABLE | 11/20/2012 |
| HOPKINS, WILLIAM Individual | corporate director | NOT APPLICABLE | 10/04/2024 |
| DALTON, BRAD Individual | corporate officer | NOT APPLICABLE | 07/11/2024 |
| DALTON, ROBERT Individual | corporate officer | NOT APPLICABLE | 10/04/2024 |
| EAST, THOMAS Individual | corporate officer | NOT APPLICABLE | 11/20/2012 |
| GALLANT, CASSANDRA Individual | corporate officer | NOT APPLICABLE | 07/11/2024 |
| EAST, THOMAS Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 01/29/2026 |
| AMERICAN HEALTHCARE LLC Organization | operational/managerial control | NOT APPLICABLE | 01/22/2018 |
| CRANWELL, ROBERT Individual | operational/managerial control | NOT APPLICABLE | 10/04/2024 |
| DALTON, BRAD Individual | operational/managerial control | NOT APPLICABLE | 07/11/2024 |
| DALTON, ROBERT Individual | operational/managerial control | NOT APPLICABLE | 04/21/2014 |
| EAST, THOMAS Individual | operational/managerial control | NOT APPLICABLE | 04/21/2014 |
| GALLANT, CASSANDRA Individual | operational/managerial control | NOT APPLICABLE | 07/11/2024 |
| HOPKINS, WILLIAM Individual | operational/managerial control | NOT APPLICABLE | 10/04/2024 |
Other nursing homes near Heritage Hall Front Royal
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- Abuse citation
★★★★★2Below averageEvergreen Health and Rehabilitation Center
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★★★★★2Below averageWoodstock Valley Health and Rehabilitation
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- Special Focus candidate
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★★★★★1Much below averageThe Village at Orchard Ridge
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★★★★★5Much above averageSkyline Terrace Conv Home
123 Lakeview Road, Woodstock, VA 22664 · 17.6 mi
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★★★★★5Much above averageShenandoah Valley Westminster Canterbury
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★★★★★4Above average
Frequently asked questions
What is Heritage Hall Front Royal's rating?
Heritage Hall Front Royal has 5 out of 5 stars on the CMS overall star rating. The average for Virginia nursing homes is 3 stars.
How many inspection citations did Heritage Hall Front Royal receive?
Its most recent standard health inspection found 3 citations, compared with a Virginia average of 14.4. Every citation is listed on this page with its severity.
Does Heritage Hall Front Royal accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Heritage Hall Front Royal?
It is for profit - limited liability company and part of Heritage Hall. The ownership section on this page lists the owners and managers reported to CMS.
Where is Heritage Hall Front Royal and how do I contact it?
Heritage Hall Front Royal is at 400 West Strasburg Road, Front Royal, VA 22630. Phone: (540) 636-3700.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.