nursing home in Winchester, VA
Shenandoah Valley Westminster Canterbury
300 Westminster Canterbury Dr, Winchester, VA 22603 · (540) 665-0156
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★5
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Shenandoah Valley Westminster Canterbury at a glance
Shenandoah Valley Westminster Canterbury is a 51-bed non-profit nursing home in Winchester, Virginia (Frederick County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Virginia average of 3.
Residents receive about 5.6 hours of nursing care per day (0.6 of them from registered nurses), better than the state average of 3.8 hours.
Its most recent standard health inspection (May 1, 2026) found 3 health citations. The Virginia average is 14.4.
It has not received a federal fine in the past three years.
Nursing staff turnover is 25% per year (state average 48.1%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 51
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- January 14, 1987
- Continuing care retirement community
- Yes
- Resident/family council
- Both
- County
- Frederick County
- CMS Certification Number
- 495165
Ratings
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.7 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 2.4 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.9 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3.6 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 5.65 hrs | 3.76 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.63 hrs | 0.69 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 3.51 hrs | 2.07 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 5.14 hrs | 3.29 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 25% | 48.1% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 40% | 48.2% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 3 | 14 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 50 | 122.3 | 80.6 | Better |
Penalties
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $23,688 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 51 | 113 | 107 | |
| Average residents per day | 44 | 99 | 86 | |
| Occupancy | 86.5% | 87.9% | 80.9% |
Long-stay residents
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.5% | 3.6% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 2.3% | 4.7% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 7.1% | 14.2% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.7% | 1.6% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.4% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 27.1% | 14.9% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 29.9% | 15.6% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 1.7% | 5.4% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 18.7% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 23.1% | 20.6% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 31.9% | 21.8% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 94% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 90.9% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.8% | 1.3% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 98.4% | 73.6% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 100% | 73.7% | 82% | Better |
Inspection citations
State inspectors cited this home for 22 health deficiencies and 9 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 1, 2026 Fire safety | Have a battery powered remote alarm panel in a location accessible by operating personnel. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0916 | D Potential harm, isolated | Corrected July 23, 2026 |
| May 1, 2026 Fire safety | Meet other general requirements that are deficient. Egress Deficiencies · Tag K0300 | D Potential harm, isolated | Corrected July 23, 2026 |
| May 1, 2026 Standard | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection Control Deficiencies · Tag F0887 | F Potential harm, widespread | Corrected May 29, 2026 |
| May 1, 2026 Standard | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services Deficiencies · Tag F0727 | F Potential harm, widespread | Corrected May 29, 2026 |
| May 1, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected May 29, 2026 |
| March 23, 2023 Fire safety | Address patient/client population and determine types of services needed. Emergency Preparedness Deficiencies · Tag E0007 | F Potential harm, widespread | Corrected May 5, 2023 |
| March 23, 2023 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected July 13, 2023 |
| March 23, 2023 Fire safety | Provide family notifications of emergency plan. Emergency Preparedness Deficiencies · Tag E0035 | C No harm, widespread | Corrected May 5, 2023 |
| March 23, 2023 Standard | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. Infection Control Deficiencies · Tag F0882 | F Potential harm, widespread | Corrected May 5, 2023 |
| March 23, 2023 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | E Potential harm, pattern | Corrected May 5, 2023 |
| March 23, 2023 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | E Potential harm, pattern | Corrected May 5, 2023 |
| March 23, 2023 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | E Potential harm, pattern | Corrected May 5, 2023 |
| March 23, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected May 5, 2023 |
| March 23, 2023 Standard | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | E Potential harm, pattern | Corrected May 5, 2023 |
| March 23, 2023 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected May 5, 2023 |
| March 23, 2023 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected May 5, 2023 |
| March 23, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected May 5, 2023 |
| March 23, 2023 Standard | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Tag F0625 | D Potential harm, isolated | Corrected May 5, 2023 |
| March 23, 2023 Standard | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected May 5, 2023 |
| March 23, 2023 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected May 5, 2023 |
| September 23, 2021 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | D Potential harm, isolated | Corrected November 4, 2021 |
| September 23, 2021 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | D Potential harm, isolated | Corrected November 4, 2021 |
| September 23, 2021 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | D Potential harm, isolated | Corrected November 4, 2021 |
| September 23, 2021 Fire safety | Meet requirements for the use of electrical equipment. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0919 | D Potential harm, isolated | Corrected November 4, 2021 |
| September 23, 2021 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected October 22, 2021 |
| September 23, 2021 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected October 22, 2021 |
| September 23, 2021 Standard | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. Environmental Deficiencies · Tag F0909 | D Potential harm, isolated | Corrected October 22, 2021 |
| September 23, 2021 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected October 22, 2021 |
| September 23, 2021 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected October 22, 2021 |
| September 23, 2021 Standard | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. Resident Rights Deficiencies · Tag F0622 | D Potential harm, isolated | Corrected October 22, 2021 |
| September 23, 2021 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected October 22, 2021 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| HEISHMANN, ANDREW Individual | adp of the snf | NOT APPLICABLE | 02/13/2024 |
| PATTERSON, PAIGE Individual | adp of the snf | NOT APPLICABLE | 07/29/2022 |
| SHILEY, GLORIA Individual | adp of the snf | NOT APPLICABLE | 01/01/2008 |
| THOMAS, MICHELLE Individual | adp of the snf | NOT APPLICABLE | 03/21/2005 |
| WERNECKE, DUANE Individual | adp of the snf | NOT APPLICABLE | 07/03/2012 |
| HEISHMANN, ANDREW Individual | corporate director | NOT APPLICABLE | 02/13/2024 |
| THOMAS, MICHELLE Individual | corporate director | NOT APPLICABLE | 03/21/2005 |
| SHILEY, GLORIA Individual | corporate officer | NOT APPLICABLE | 01/01/2008 |
| WERNECKE, DUANE Individual | corporate officer | NOT APPLICABLE | 07/03/2012 |
| HEISHMANN, ANDREW Individual | operational/managerial control | NOT APPLICABLE | 02/13/2024 |
| PATTERSON, PAIGE Individual | operational/managerial control | NOT APPLICABLE | 07/29/2022 |
| SHILEY, GLORIA Individual | operational/managerial control | NOT APPLICABLE | 01/01/2008 |
| THOMAS, MICHELLE Individual | operational/managerial control | NOT APPLICABLE | 03/21/2005 |
| WERNECKE, DUANE Individual | operational/managerial control | NOT APPLICABLE | 07/03/2012 |
Other nursing homes near Shenandoah Valley Westminster Canterbury
Winchester Health & Rehabilitation
110 Lauck Dr, Winchester, VA 22603 · under 1 mi
For-profit · 60 beds · Part of Hill Valley Healthcare
★★★★★1Much below averageThe Village at Orchard Ridge
100 Procession Way, Winchester, VA 22603 · 1.9 mi
Non-profit · 20 beds · Part of National Lutheran Communities & Services
★★★★★5Much above averageEvergreen Health and Rehabilitation Center
380 Millwood Avenue, Winchester, VA 22601 · 2.3 mi
For-profit · 176 beds · Part of Hill Valley Healthcare
★★★★★2Below averageRose Hill Health and Rehab
110 Chalmers Court, Berryville, VA 22611 · 11.1 mi
For-profit · 120 beds · Part of Trio Healthcare
★★★★★1Much below averageHeritage Hall Front Royal
400 West Strasburg Road, Front Royal, VA 22630 · 17.8 mi
For-profit · 60 beds · Part of Heritage Hall
★★★★★5Much above averageWillow Tree Healthcare Center
1263 South George Street, Charles Town, WV 25414 · 18.2 mi
For-profit · 104 beds · Part of Communicare Health
★★★★★3Average
Frequently asked questions
What is Shenandoah Valley Westminster Canterbury's rating?
Shenandoah Valley Westminster Canterbury has 4 out of 5 stars on the CMS overall star rating. The average for Virginia nursing homes is 3 stars.
How many inspection citations did Shenandoah Valley Westminster Canterbury receive?
Its most recent standard health inspection found 3 citations, compared with a Virginia average of 14.4. Every citation is listed on this page with its severity.
Does Shenandoah Valley Westminster Canterbury accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Shenandoah Valley Westminster Canterbury?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Shenandoah Valley Westminster Canterbury and how do I contact it?
Shenandoah Valley Westminster Canterbury is at 300 Westminster Canterbury Dr, Winchester, VA 22603. Phone: (540) 665-0156.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.