nursing home in Galax, VA

Galax Health and Rehab

836 Glendale Rd, Galax, VA 24333 · (276) 236-9991

★★★★★2

Below average
CMS overall star rating

Health inspections★★★★★2
Staffing★★★★★2
Quality measures★★★★★2

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Galax Health and Rehab at a glance

Galax Health and Rehab is a 120-bed for-profit nursing home in Galax, Virginia (Galax City County).

CMS gives it 2 out of 5 stars on its overall star rating, worse than the Virginia average of 3.

Residents receive about 3.3 hours of nursing care per day (0.5 of them from registered nurses), worse than the state average of 3.8 hours.

Its most recent standard health inspection (November 16, 2023) found 23 health citations. The Virginia average is 14.4.

Federal regulators fined it 1 time in the past three years, totaling $13,627.

Nursing staff turnover is 48.3% per year (state average 48.1%).

Facility details

Type: Nursing home
Ownership: For Profit - Corporation
Beds: 120
Certified for: Medicare and Medicaid
Chain / affiliated entity: Trio Healthcare
Medicare-certified since: August 1, 1991
Resident/family council: Resident
County: Galax City County
CMS Certification Number: 495250

Ratings

Measure	This facility	Virginia avg.	U.S. avg.	vs. U.S.
Overall star rating ⓘ (higher is better)	2 / 5	3 / 5	3 / 5	Worse
Health inspection rating ⓘ (higher is better)	2 / 5	2.7 / 5	2.8 / 5	Worse
Staffing rating ⓘ (higher is better)	2 / 5	2.4 / 5	2.9 / 5	Worse
Quality measures rating ⓘ (higher is better)	2 / 5	3.9 / 5	3.6 / 5	Worse
Long-stay quality rating (higher is better)	3 / 5	4 / 5	3.8 / 5	Worse
Short-stay (rehab) quality rating (higher is better)	1 / 5	3.6 / 5	3.3 / 5	Worse

Staffing

Total nurse staff hours per resident per day: this facility vs. Virginia and U.S. averages

Measure	This facility	Virginia avg.	U.S. avg.	vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)	3.35 hrs	3.76 hrs	3.86 hrs	Worse
Registered nurse hours per resident per day (higher is better)	0.49 hrs	0.69 hrs	0.69 hrs	Worse
Nurse aide hours per resident per day (higher is better)	2.02 hrs	2.07 hrs	2.32 hrs	Worse
Weekend nurse staff hours per resident per day (higher is better)	2.99 hrs	3.29 hrs	3.42 hrs	Worse
Nursing staff turnover (yearly) (lower is better)	48.3%	48.1%	45.8%	Worse
Registered nurse turnover (yearly) (lower is better)	45.5%	48.2%	42.9%	Worse
Administrators who left in the past year (lower is better)	0	1	1	Better

Inspections

Health citations in the most recent inspection: this facility vs. Virginia and U.S. averages

Measure	This facility	Virginia avg.	U.S. avg.	vs. U.S.
Health citations in the most recent inspection (lower is better)	23	14	9	Worse
Citations from complaint investigations (latest cycle) (lower is better)	2	4	3	Better
Weighted health inspection score ⓘ (lower is better)	112.8	122.3	80.6	Worse

Penalties

Fines in the past 3 years: this facility vs. Virginia and U.S. averages

Measure	This facility	Virginia avg.	U.S. avg.	vs. U.S.
Fines in the past 3 years (lower is better)	1	1	1	Worse
Total fines in the past 3 years (lower is better)	$13,627	$23,688	$30,972	Better
All federal penalties in the past 3 years (lower is better)	1	1	1	Average

Size

Measure	This facility	Virginia avg.	U.S. avg.
Certified beds	120	113	107
Average residents per day	96	99	86
Occupancy	79.8%	87.9%	80.9%

Long-stay residents

Long-stay residents with a fall causing major injury: this facility vs. Virginia and U.S. averages

Measure	This facility	Virginia avg.	U.S. avg.	vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)	1.7%	3.6%	3.2%	Better
Long-stay residents with pressure ulcers (lower is better)	4.2%	4.7%	4.6%	Better
Long-stay residents given antipsychotic medication (lower is better)	24.5%	14.2%	15.4%	Worse
Long-stay residents with a urinary tract infection (lower is better)	0.9%	1.6%	1.6%	Better
Long-stay residents with a catheter left in the bladder (lower is better)	2.6%	0.4%	0.8%	Worse
Long-stay residents needing more help with daily activities (lower is better)	24.9%	14.9%	13.9%	Worse
Long-stay residents whose walking worsened (lower is better)	27.5%	15.6%	14.1%	Worse
Long-stay residents who lose too much weight (lower is better)	6.7%	5.4%	5.2%	Worse
Long-stay residents with depressive symptoms (lower is better)	9.3%	18.7%	12.8%	Better
Long-stay residents who were physically restrained (lower is better)	0%	0.1%	0.1%	Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)	39.9%	20.6%	19.5%	Worse
Long-stay residents with new or worse incontinence (lower is better)	22.4%	21.8%	19%	Worse
Long-stay residents given a flu vaccine (higher is better)	97.8%	94%	95.5%	Average
Long-stay residents given a pneumonia vaccine (higher is better)	98%	90.9%	93.6%	Average

Short-stay residents

Short-stay residents newly given antipsychotic medication: this facility vs. Virginia and U.S. averages

Measure	This facility	Virginia avg.	U.S. avg.	vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)	4.4%	1.3%	1.6%	Worse
Short-stay residents given a flu vaccine (higher is better)	97.3%	73.6%	79.8%	Better
Short-stay residents given a pneumonia vaccine (higher is better)	85.5%	73.7%	82%	Average

Inspection citations

State inspectors cited this home for 40 health deficiencies and 18 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm, including 1 rated "immediate jeopardy".

Date	Citation	Severity	Status
November 21, 2024 Complaint	Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. Quality of Life and Care Deficiencies · Tag F0678	J Immediate jeopardy, isolated	Corrected January 23, 2025
November 21, 2024 Complaint	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689	D Potential harm, isolated	Corrected January 23, 2025
June 17, 2024 Complaint	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695	D Potential harm, isolated	Corrected August 19, 2024
June 17, 2024 Complaint	Provide appropriate foot care. Quality of Life and Care Deficiencies · Tag F0687	D Potential harm, isolated	Corrected August 19, 2024
November 16, 2023 Fire safety	Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039	D Potential harm, isolated	Corrected December 27, 2023
November 16, 2023 Fire safety	Develop and maintain an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Tag E0004	D Potential harm, isolated	Corrected December 27, 2023
November 16, 2023 Fire safety	Conduct risk assessment and an All-Hazards approach. Emergency Preparedness Deficiencies · Tag E0006	D Potential harm, isolated	Corrected December 27, 2023
November 16, 2023 Fire safety	Develop Emergency Preparedness policies and procedures. Emergency Preparedness Deficiencies · Tag E0013	D Potential harm, isolated	Corrected December 27, 2023
November 16, 2023 Fire safety	List the names and contact information of those in the facility. Emergency Preparedness Deficiencies · Tag E0030	D Potential harm, isolated	Corrected December 27, 2023
November 16, 2023 Fire safety	Develop a communication plan. Emergency Preparedness Deficiencies · Tag E0029	D Potential harm, isolated	Corrected December 27, 2023
November 16, 2023 Fire safety	Provide emergency officials' contact information. Emergency Preparedness Deficiencies · Tag E0031	D Potential harm, isolated	Corrected December 27, 2023
November 16, 2023 Fire safety	Establish emergency prep training and testing. Emergency Preparedness Deficiencies · Tag E0036	D Potential harm, isolated	Corrected December 27, 2023
November 16, 2023 Fire safety	Establish staff and initial training requirements. Emergency Preparedness Deficiencies · Tag E0037	D Potential harm, isolated	Corrected December 27, 2023
November 16, 2023 Standard	Observe each nurse aide's job performance and give regular training. Nursing and Physician Services Deficiencies · Tag F0730	E Potential harm, pattern	Corrected December 27, 2023
November 16, 2023 Standard	Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. Nursing and Physician Services Deficiencies · Tag F0947	E Potential harm, pattern	Corrected December 27, 2023
November 16, 2023 Standard	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842	E Potential harm, pattern	Corrected December 27, 2023
November 16, 2023 Standard	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812	E Potential harm, pattern	Corrected December 27, 2023
November 16, 2023 Standard	Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760	E Potential harm, pattern	Corrected December 27, 2023
November 16, 2023 Standard	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655	E Potential harm, pattern	Corrected December 27, 2023
November 16, 2023 Complaint	Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing. Resident Rights Deficiencies · Tag F0563	D Potential harm, isolated	Corrected December 27, 2023
November 16, 2023 Standard	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550	D Potential harm, isolated	Corrected December 27, 2023
November 16, 2023 Standard	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580	D Potential harm, isolated	Corrected December 27, 2023
November 16, 2023 Standard	Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583	D Potential harm, isolated	Corrected December 27, 2023
November 16, 2023 Standard	Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604	D Potential harm, isolated	Corrected December 27, 2023
November 16, 2023 Complaint	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609	D Potential harm, isolated	Corrected December 27, 2023
November 16, 2023 Complaint	Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610	D Potential harm, isolated	Corrected December 27, 2023
November 16, 2023 Complaint	Prepare residents for a safe transfer or discharge from the nursing home. Resident Rights Deficiencies · Tag F0624	D Potential harm, isolated	Corrected December 27, 2023
November 16, 2023 Standard	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657	D Potential harm, isolated	Corrected December 27, 2023
November 16, 2023 Complaint	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658	D Potential harm, isolated	Corrected December 27, 2023
November 16, 2023 Standard	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684	D Potential harm, isolated	Corrected December 27, 2023
November 16, 2023 Standard	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686	D Potential harm, isolated	Corrected December 27, 2023
November 16, 2023 Standard	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689	D Potential harm, isolated	Corrected December 27, 2023
November 16, 2023 Standard	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755	D Potential harm, isolated	Corrected December 27, 2023
November 16, 2023 Standard	Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756	D Potential harm, isolated	Corrected December 27, 2023
November 16, 2023 Standard	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758	D Potential harm, isolated	Corrected December 27, 2023
November 16, 2023 Standard	Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759	D Potential harm, isolated	Corrected December 27, 2023
November 16, 2023 Standard	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880	D Potential harm, isolated	Corrected December 27, 2023
November 16, 2023 Standard	Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883	D Potential harm, isolated	Corrected December 27, 2023
November 16, 2023 Standard	Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. Administration Deficiencies · Tag F0838	C No harm, widespread	Corrected December 27, 2023
October 6, 2023 Complaint	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677	D Potential harm, isolated	Corrected December 4, 2023
December 16, 2021 Fire safety	To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761	F Potential harm, widespread	Corrected May 12, 2022
December 16, 2021 Fire safety	Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511	F Potential harm, widespread	Corrected February 8, 2022
December 16, 2021 Fire safety	Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211	F Potential harm, widespread	Corrected February 8, 2022
December 16, 2021 Fire safety	Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363	F Potential harm, widespread	Corrected May 12, 2022
December 16, 2021 Fire safety	Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353	F Potential harm, widespread	Corrected February 8, 2022
December 16, 2021 Fire safety	Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345	F Potential harm, widespread	Corrected February 8, 2022
December 16, 2021 Fire safety	Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521	E Potential harm, pattern	Corrected May 12, 2022
December 16, 2021 Fire safety	Use approved construction type or materials. Construction Deficiencies · Tag K0161	D Potential harm, isolated	Corrected February 8, 2022
December 16, 2021 Fire safety	Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291	D Potential harm, isolated	Corrected February 8, 2022
December 16, 2021 Standard	Perform COVID19 testing on residents and staff. Infection Control Deficiencies · Tag F0886	D Potential harm, isolated	Corrected December 31, 2021
December 16, 2021 Standard	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677	D Potential harm, isolated	Corrected December 31, 2021
December 16, 2021 Standard	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880	D Potential harm, isolated	Corrected January 6, 2022
September 13, 2018 Standard	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684	D Potential harm, isolated	Corrected October 12, 2018
September 13, 2018 Standard	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758	D Potential harm, isolated	Corrected October 12, 2018
September 13, 2018 Standard	Have a policy regarding use and storage of foods brought to residents by family and other visitors. Nutrition and Dietary Deficiencies · Tag F0813	D Potential harm, isolated	Corrected October 12, 2018
September 13, 2018 Standard	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880	D Potential harm, isolated	Corrected October 12, 2018
September 13, 2018 Standard	Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692	D Potential harm, isolated	Corrected October 12, 2018
September 13, 2018 Standard	Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Resident Rights Deficiencies · Tag F0557	D Potential harm, isolated	Corrected October 12, 2018

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 1 federal penalty in the past three years, including $13,627 in fines.

Date	Penalty	Amount / length
November 21, 2024	Fine	$13,627

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

Name	Role	Share	Since
GL VIRGINIA HOLDINGS LLC Organization	5% or greater direct ownership interest	100%	12/16/2016
GENTRY, BOYD Individual	5% or greater indirect ownership interest	—	12/16/2016
RUBENSTEIN, DAVID Individual	5% or greater indirect ownership interest	—	12/16/2016
TRIO HEALTH CARE - EAST, LLC Organization	5% or greater indirect ownership interest	—	05/24/2019
TRIO HEALTHCARE INVESTORS LLC Organization	5% or greater indirect ownership interest	—	12/16/2016
TRIO HEALTHCARE LLC Organization	5% or greater indirect ownership interest	—	12/10/2019
GENTRY, BOYD Individual	corporate officer	NOT APPLICABLE	12/16/2016
RUBENSTEIN, DAVID Individual	corporate officer	NOT APPLICABLE	12/16/2016
VIERS, ROBERT Individual	w-2 managing employee	NOT APPLICABLE	10/16/2019

Other nursing homes near Galax Health and Rehab

Waddell Nursing and Rehab Center
202 Painter St, Galax, VA 24333 · 1.7 mi
For-profit · 135 beds · Part of Saber Healthcare Group
- CMS high performer
★★★★★5Much above average
Hillsville Health & Rehab Center
222 Fulcher Street, Hillsville, VA 24343 · 11.5 mi
For-profit · 60 beds · Part of Saber Healthcare Group
★★★★★5Much above average
Grayson Health and Rehabilitation
400 South Independence Avenue, Independence, VA 24348 · 14 mi
For-profit · 120 beds · Part of Avardis Health
★★★★★5Much above average
Lotus Village Center for Nursing and Rehabilitatio
179 Combs Street, Sparta, NC 28675 · 16.9 mi
For-profit · 90 beds · Part of Simcha Hyman & Naftali Zanziper
★★★★★1Much below average
Surry Community Health Center By Harborview
542 Allred Mill Road, Mount Airy, NC 27030 · 19.4 mi
For-profit · 120 beds · Part of Harborview Health Systems
- Special Focus candidate
★★★★★1Much below average
Northern Regional Hospital
830 Rockford Street, Mount Airy, NC 27030 · 21.2 mi
Government · 33 beds
- CMS high performer
★★★★★5Much above average

All nursing homes in Galax, VA · Compare side by side

Frequently asked questions

What is Galax Health and Rehab's rating?

Galax Health and Rehab has 2 out of 5 stars on the CMS overall star rating. The average for Virginia nursing homes is 3 stars.

How many inspection citations did Galax Health and Rehab receive?

Its most recent standard health inspection found 23 citations, compared with a Virginia average of 14.4. Every citation is listed on this page with its severity.

Does Galax Health and Rehab accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Galax Health and Rehab?

It is for profit - corporation and part of Trio Healthcare. The ownership section on this page lists the owners and managers reported to CMS.

Where is Galax Health and Rehab and how do I contact it?

Galax Health and Rehab is at 836 Glendale Rd, Galax, VA 24333. Phone: (276) 236-9991.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.