nursing home in Mount Airy, NC
Northern Regional Hospital
830 Rockford Street, Mount Airy, NC 27030 · (336) 719-7000
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★5
- Quality measures★★★★★4
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Northern Regional Hospital at a glance
Northern Regional Hospital is a 33-bed government nursing home in Mount Airy, North Carolina (Surry County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the North Carolina average of 2.9.
Residents receive about 4.8 hours of nursing care per day (1.7 of them from registered nurses), better than the state average of 3.9 hours.
Its most recent standard health inspection (May 13, 2026) found 0 health citations. The North Carolina average is 4.7.
It has not received a federal fine in the past three years.
Nursing staff turnover is 18.4% per year (state average 49%).
Facility details
- Type
- Nursing home
- Ownership
- Government - Hospital District
- Beds
- 33
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- May 25, 1988
- Resident/family council
- Resident
- County
- Surry County
- CMS Certification Number
- 345278
Ratings
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 2.9 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.9 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 2.7 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 3.4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.79 hrs | 3.85 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.72 hrs | 0.62 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.77 hrs | 2.34 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.85 hrs | 3.42 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 18.4% | 49% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 23.1% | 45.6% | 42.9% | Better |
Inspections
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 0 | 5 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 2 | 49.2 | 80.6 | Better |
Penalties
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $36,617 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 33 | 105 | 107 | |
| Average residents per day | 31 | 87 | 86 | |
| Occupancy | 93.9% | 83.6% | 80.9% |
Long-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.8% | 3.5% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 7.8% | 5.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 7% | 14% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 6.9% | 2.3% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.5% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 15.5% | 15.6% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 10.9% | 18.3% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 10.3% | 7.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 4% | 5.9% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 31.7% | 21.3% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 19.9% | 20.7% | 19% | Average |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 94.1% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 98.1% | 92% | 93.6% | Average |
Short-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 92.9% | 78.1% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 86% | 80.6% | 82% | Average |
Inspection citations
State inspectors cited this home for 1 health deficiency and 0 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| March 28, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected April 17, 2025 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| HICKLING, ANDREA Individual | contracted managing employee | NOT APPLICABLE | 08/01/2013 |
| HILL, EARL Individual | contracted managing employee | NOT APPLICABLE | 10/06/2014 |
| ATKINS, DARON Individual | corporate director | NOT APPLICABLE | 08/01/2011 |
| CARTER, DWAYNE Individual | corporate director | NOT APPLICABLE | 10/01/2002 |
| COOK, PHILLIP Individual | corporate director | NOT APPLICABLE | 10/01/1999 |
| GILLESPIE, DAVID Individual | corporate director | NOT APPLICABLE | 10/01/1999 |
| GOLDING, RUBEN Individual | corporate director | NOT APPLICABLE | 10/01/2010 |
| LEWIS, TERESA Individual | corporate director | NOT APPLICABLE | 12/01/2014 |
| MOODY, ROBERT Individual | corporate director | NOT APPLICABLE | 10/01/1992 |
| PATTERSON, PAUL Individual | corporate director | NOT APPLICABLE | 10/01/2013 |
| RIGGS, TOMMY Individual | corporate director | NOT APPLICABLE | 03/04/1999 |
| SHOCKLEY, DAVID Individual | corporate director | NOT APPLICABLE | 10/01/2013 |
| SNOW, PHILLIP Individual | corporate director | NOT APPLICABLE | 10/01/2003 |
| VENABLE, MONTY Individual | corporate director | NOT APPLICABLE | 10/01/2003 |
| WOLTZ, WILLIAM Individual | corporate director | NOT APPLICABLE | 12/27/1989 |
| HICKLING, ANDREA Individual | corporate officer | NOT APPLICABLE | 08/19/2013 |
| HILL, EARL Individual | corporate officer | NOT APPLICABLE | 10/06/2014 |
| WHITE, DEREK Individual | operational/managerial control | NOT APPLICABLE | 10/18/1999 |
Other nursing homes near Northern Regional Hospital
- ★★★★★3Average
Surry Community Health Center By Harborview
542 Allred Mill Road, Mount Airy, NC 27030 · 2.4 mi
For-profit · 120 beds · Part of Harborview Health Systems
- Special Focus candidate
★★★★★1Much below averageChatham Nursing & Rehabilitation
700 Johnston Ridge Road, Elkin, NC 28621 · 16.5 mi
For-profit · 99 beds
- CMS high performer
★★★★★5Much above averageHeritage Hall - Laurel Meadows
16600 Danville Pike, Laurel Fork, VA 24352 · 17.6 mi
For-profit · 60 beds · Part of Heritage Hall
★★★★★5Much above averageKing Health and Rehabilitation Center
115 White Road, King, NC 27021 · 19.4 mi
For-profit · 96 beds · Part of Lifeworks Rehab
★★★★★3AveragePruitthealth-Elkin
560 Johnson Ridge Road, Elkin, NC 28621 · 19.8 mi
For-profit · 100 beds · Part of Pruitthealth
★★★★★3Average
Frequently asked questions
What is Northern Regional Hospital's rating?
Northern Regional Hospital has 5 out of 5 stars on the CMS overall star rating. The average for North Carolina nursing homes is 2.9 stars.
How many inspection citations did Northern Regional Hospital receive?
Its most recent standard health inspection found 0 citations, compared with a North Carolina average of 4.7. Every citation is listed on this page with its severity.
Does Northern Regional Hospital accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Northern Regional Hospital?
It is government - hospital district. The ownership section on this page lists the owners and managers reported to CMS.
Where is Northern Regional Hospital and how do I contact it?
Northern Regional Hospital is at 830 Rockford Street, Mount Airy, NC 27030. Phone: (336) 719-7000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.