nursing home in Rocky Mount, VA
Franklin Health and Rehabilitation Center
720 Orchard Avenue, Rocky Mount, VA 24151 · (540) 489-3467
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★1
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Franklin Health and Rehabilitation Center at a glance
Franklin Health and Rehabilitation Center is a 120-bed for-profit nursing home in Rocky Mount, Virginia (Franklin County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Virginia average of 3.
Residents receive about 3.3 hours of nursing care per day (0.5 of them from registered nurses), worse than the state average of 3.8 hours.
Its most recent standard health inspection (September 22, 2023) found 11 health citations. The Virginia average is 14.4.
It has not received a federal fine in the past three years.
Nursing staff turnover is 59% per year (state average 48.1%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 120
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Lifeworks Rehab
- Medicare-certified since
- February 5, 1990
- Resident/family council
- Resident
- County
- Franklin County
- CMS Certification Number
- 495207
Ratings
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.7 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 1 / 5 | 2.4 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.9 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3.6 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.30 hrs | 3.76 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.52 hrs | 0.69 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.97 hrs | 2.07 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.81 hrs | 3.29 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 59% | 48.1% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 66.7% | 48.2% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 1 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 11 | 14 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 3 | 4 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 47 | 122.3 | 80.6 | Better |
Penalties
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $23,688 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 120 | 113 | 107 | |
| Average residents per day | 115 | 99 | 86 | |
| Occupancy | 96.2% | 87.9% | 80.9% |
Long-stay residents
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.9% | 3.6% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 5.1% | 4.7% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 23% | 14.2% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 1.8% | 1.6% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.4% | 0.4% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 6.8% | 14.9% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 7.4% | 15.6% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 3.9% | 5.4% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 20.1% | 18.7% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 37.9% | 20.6% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 25.7% | 21.8% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 98.9% | 94% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 90.9% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 3.7% | 1.3% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 92.5% | 73.6% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 95.9% | 73.7% | 82% | Better |
Inspection citations
State inspectors cited this home for 16 health deficiencies and 15 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 12, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected April 10, 2026 |
| September 22, 2023 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected February 28, 2024 |
| September 22, 2023 Fire safety | Follow proper procedures when the fire alarm was out of service for more than 4 hours. Smoke Deficiencies · Tag K0346 | E Potential harm, pattern | Corrected February 28, 2024 |
| September 22, 2023 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | D Potential harm, isolated | Corrected February 28, 2024 |
| September 22, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected December 1, 2023 |
| September 22, 2023 Standard | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | D Potential harm, isolated | Corrected December 1, 2023 |
| September 22, 2023 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected December 1, 2023 |
| September 22, 2023 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected December 1, 2023 |
| September 22, 2023 Standard | Provide timely, quality laboratory services/tests to meet the needs of residents. Administration Deficiencies · Tag F0770 | D Potential harm, isolated | Corrected December 1, 2023 |
| September 22, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected December 1, 2023 |
| September 22, 2023 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected December 1, 2023 |
| September 22, 2023 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected December 1, 2023 |
| September 22, 2023 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected December 1, 2023 |
| September 22, 2023 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected December 1, 2023 |
| July 22, 2021 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | F Potential harm, widespread | Corrected September 21, 2021 |
| July 22, 2021 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected October 25, 2021 |
| July 22, 2021 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | F Potential harm, widespread | Corrected September 21, 2021 |
| July 22, 2021 Fire safety | Properly install and monitor supervisory attachments on automatic sprinkler systems. Smoke Deficiencies · Tag K0352 | F Potential harm, widespread | Corrected December 6, 2021 |
| July 22, 2021 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | F Potential harm, widespread | Corrected October 25, 2021 |
| July 22, 2021 Fire safety | Have exits that are accessible at all times. Egress Deficiencies · Tag K0271 | E Potential harm, pattern | Corrected December 6, 2021 |
| July 22, 2021 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | E Potential harm, pattern | Corrected September 21, 2021 |
| July 22, 2021 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | E Potential harm, pattern | Corrected October 25, 2021 |
| July 22, 2021 Fire safety | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Tag K0711 | D Potential harm, isolated | Corrected September 21, 2021 |
| July 22, 2021 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected September 21, 2021 |
| July 22, 2021 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | D Potential harm, isolated | Corrected September 21, 2021 |
| July 22, 2021 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected September 21, 2021 |
| July 22, 2021 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected September 8, 2021 |
| July 22, 2021 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected September 8, 2021 |
| September 20, 2018 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | E Potential harm, pattern | Corrected October 24, 2018 |
| September 20, 2018 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected October 24, 2018 |
| September 20, 2018 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected October 24, 2018 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| FRANKLIN HOLDINGS I LLC Organization | 5% or greater direct ownership interest | 100% | 05/28/2021 |
| AK 2003 FAMILY TRUST Organization | 5% or greater indirect ownership interest | — | 05/28/2021 |
| AL 2003 FAMILY TRUST Organization | 5% or greater indirect ownership interest | — | 05/28/2021 |
| AMERICA WEST LLC Organization | 5% or greater indirect ownership interest | — | 05/28/2021 |
| CHARLES 1994 FAMILY GRANTOR TRUST Organization | 5% or greater indirect ownership interest | — | 05/28/2021 |
| CHARLES 1994 & FAMILY LLC Organization | 5% or greater indirect ownership interest | — | 05/28/2021 |
| CHARLES 1994 LLC Organization | 5% or greater indirect ownership interest | — | 05/28/2021 |
| EDWARD 1998 FAMILY GRANTOR TRUST Organization | 5% or greater indirect ownership interest | — | 05/28/2021 |
| EDWARD 1998 LLC Organization | 5% or greater indirect ownership interest | — | 05/28/2021 |
| KSS 2000 FAMILY TRUST Organization | 5% or greater indirect ownership interest | — | 05/28/2021 |
| ML 2000 FAMILY TRUST Organization | 5% or greater indirect ownership interest | — | 05/28/2021 |
| MRV WEST LLC Organization | 5% or greater indirect ownership interest | — | 05/28/2021 |
| REDROCK WEST LLC Organization | 5% or greater indirect ownership interest | — | 05/28/2021 |
| SAS 1998 FAMILY TRUST Organization | 5% or greater indirect ownership interest | — | 05/28/2021 |
| SAUL 2012 FAMILY GRANTOR TRUST Organization | 5% or greater indirect ownership interest | — | 05/28/2021 |
| SAUL 2012 LLC Organization | 5% or greater indirect ownership interest | — | 05/28/2021 |
| RAJCHENBACH, MOSHE Individual | corporate officer | NOT APPLICABLE | 05/28/2021 |
| SPIEGEL, HINDY Individual | corporate officer | NOT APPLICABLE | 05/28/2021 |
| RCZBM WEST MANAGER LLC Organization | operational/managerial control | NOT APPLICABLE | 05/28/2021 |
| SPIEGEL, HINDY Individual | operational/managerial control | NOT APPLICABLE | 05/28/2021 |
Other nursing homes near Franklin Health and Rehabilitation Center
Rocky Mount Health & Rehab Center
300 Hatcher Street, Rocky Mount, VA 24151 · 1 mi
For-profit · 180 beds · Part of Saber Healthcare Group
★★★★★3AverageFriendship Health and Rehab Center - South
5647 Starkey Road, Roanoke, VA 24018 · 16.1 mi
Non-profit · 120 beds
★★★★★3AveragePheasant Ridge Nursing and Rehabilitation
4355 Pheasant Ridge Road, Roanoke, VA 24014 · 16.8 mi
For-profit · 101 beds · Part of Avardis Health
- Abuse citation
★★★★★1Much below averageSouth Roanoke Nursing and Rehabilitation
3823 Franklin Rd, SW, Roanoke, VA 24014 · 17.7 mi
For-profit · 98 beds · Part of Heritage Hall
★★★★★3AverageKing's Grant Lacy Health Center
350 King's Way Road, Martinsville, VA 24112 · 17.8 mi
Non-profit · 32 beds
- CMS high performer
★★★★★5Much above averageStanleytown Health and Rehabilitation Center
240 Riverside Drive, Bassett, VA 24055 · 18 mi
For-profit · 120 beds · Part of Lifeworks Rehab
★★★★★4Above average
Frequently asked questions
What is Franklin Health and Rehabilitation Center's rating?
Franklin Health and Rehabilitation Center has 3 out of 5 stars on the CMS overall star rating. The average for Virginia nursing homes is 3 stars.
How many inspection citations did Franklin Health and Rehabilitation Center receive?
Its most recent standard health inspection found 11 citations, compared with a Virginia average of 14.4. Every citation is listed on this page with its severity.
Does Franklin Health and Rehabilitation Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Franklin Health and Rehabilitation Center?
It is for profit - limited liability company and part of Lifeworks Rehab. The ownership section on this page lists the owners and managers reported to CMS.
Where is Franklin Health and Rehabilitation Center and how do I contact it?
Franklin Health and Rehabilitation Center is at 720 Orchard Avenue, Rocky Mount, VA 24151. Phone: (540) 489-3467.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.