nursing home in Heber City, UT
Rocky Mountain Care - the Lodge
544 East 1200 South, Heber City, UT 84032 · (435) 654-5500
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★3
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Rocky Mountain Care - the Lodge at a glance
Rocky Mountain Care - the Lodge is a 92-bed for-profit nursing home in Heber City, Utah (Wasatch County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Utah average of 3.3.
Residents receive about 3.6 hours of nursing care per day (1.3 of them from registered nurses), worse than the state average of 4.1 hours.
Its most recent standard health inspection (June 4, 2026) found 13 health citations. The Utah average is 8.8.
Federal regulators fined it 2 times in the past three years, totaling $49,084.
Nursing staff turnover is 69.9% per year (state average 50.7%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 92
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Rocky Mountain Care
- Medicare-certified since
- January 8, 1998
- Resident/family council
- Resident
- County
- Wasatch County
- CMS Certification Number
- 465147
Ratings
| Measure | This facility | Utah avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3.3 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.2 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4.6 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 4.4 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Utah avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.63 hrs | 4.09 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 1.31 hrs | 1.25 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.08 hrs | 2.36 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.25 hrs | 3.58 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 69.9% | 50.7% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 63.3% | 40.6% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 1 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Utah avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 13 | 9 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 101.8 | 83.8 | 80.6 | Worse |
Penalties
| Measure | This facility | Utah avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $49,084 | $23,954 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 3 | 1 | 1 | Worse |
Size
| Measure | This facility | Utah avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 92 | 86 | 107 | |
| Average residents per day | 65 | 61 | 86 | |
| Occupancy | 71.1% | 74.7% | 80.9% |
Long-stay residents
| Measure | This facility | Utah avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.3% | 2.5% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 4.6% | 3.9% | 4.6% | Average |
| Long-stay residents given antipsychotic medication (lower is better) | 1.7% | 14.2% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.5% | 1.8% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.5% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 8.5% | 11.3% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 7.5% | 15.1% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 0% | 3.4% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 10% | 16.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 18.2% | 25.3% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 21% | 21.5% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 98.6% | 98% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.1% | 97.4% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Utah avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1% | 0.9% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 93.5% | 91% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.1% | 93.8% | 82% | Better |
Inspection citations
State inspectors cited this home for 26 health deficiencies and 16 fire safety deficiencies in the inspection records CMS currently publishes. 4 citations involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 4, 2026 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected June 6, 2026 |
| June 4, 2026 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected June 6, 2026 |
| June 4, 2026 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | G Actual harm, isolated | Corrected June 10, 2026 |
| June 4, 2026 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | G Actual harm, isolated | Corrected June 10, 2026 |
| June 4, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected June 10, 2026 |
| June 4, 2026 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | E Potential harm, pattern | Corrected June 10, 2026 |
| June 4, 2026 Standard | Keep complete, dated laboratory records in the resident's record. Administration Deficiencies · Tag F0775 | D Potential harm, isolated | Corrected June 10, 2026 |
| June 4, 2026 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected June 10, 2026 |
| June 4, 2026 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected June 10, 2026 |
| June 4, 2026 Standard | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Quality of Life and Care Deficiencies · Tag F0676 | D Potential harm, isolated | Corrected June 10, 2026 |
| June 4, 2026 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected June 10, 2026 |
| June 4, 2026 Standard | Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them. Administration Deficiencies · Tag F0776 | D Potential harm, isolated | Corrected June 10, 2026 |
| June 4, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected June 10, 2026 |
| June 4, 2026 Standard | Provide timely, quality laboratory services/tests to meet the needs of residents. Administration Deficiencies · Tag F0770 | D Potential harm, isolated | Corrected June 10, 2026 |
| June 4, 2026 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected June 10, 2026 |
| March 13, 2025 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected April 21, 2025 |
| March 13, 2025 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected April 21, 2025 |
| March 29, 2024 Fire safety | Have restrictions on the use of portable space heaters. Miscellaneous Deficiencies · Tag K0781 | F Potential harm, widespread | Corrected April 30, 2024 |
| March 29, 2024 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | F Potential harm, widespread | Corrected April 30, 2024 |
| March 29, 2024 Fire safety | Ensure that testing and maintenance of electrical equipment is performed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921 | F Potential harm, widespread | Corrected May 31, 2024 |
| March 29, 2024 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | D Potential harm, isolated | Corrected April 30, 2024 |
| March 29, 2024 Fire safety | Develop and maintain an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Tag E0004 | D Potential harm, isolated | Corrected May 15, 2024 |
| March 29, 2024 Fire safety | Meet other general requirements. Construction Deficiencies · Tag K0100 | D Potential harm, isolated | Corrected May 15, 2024 |
| March 29, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected April 30, 2024 |
| March 29, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected April 30, 2024 |
| March 29, 2024 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | D Potential harm, isolated | Corrected April 15, 2024 |
| March 29, 2024 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected April 30, 2024 |
| March 29, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected May 8, 2024 |
| March 29, 2024 Complaint | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0943 | E Potential harm, pattern | Corrected May 8, 2024 |
| March 29, 2024 Complaint | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected May 8, 2024 |
| March 29, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected May 8, 2024 |
| March 29, 2024 Complaint | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | D Potential harm, isolated | Corrected May 8, 2024 |
| March 29, 2024 Standard | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | D Potential harm, isolated | Corrected May 8, 2024 |
| January 13, 2022 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected January 28, 2022 |
| January 13, 2022 Fire safety | Meet other general requirements. Egress Deficiencies · Tag K0200 | D Potential harm, isolated | Corrected January 28, 2022 |
| January 13, 2022 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | D Potential harm, isolated | Corrected January 28, 2022 |
| January 13, 2022 Fire safety | Meet requirements for the use and maintenance of medical gas equipment. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0922 | D Potential harm, isolated | Corrected January 28, 2022 |
| January 13, 2022 Standard | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | G Actual harm, isolated | Corrected March 4, 2022 |
| January 13, 2022 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | E Potential harm, pattern | Corrected March 4, 2022 |
| January 13, 2022 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected March 4, 2022 |
| January 13, 2022 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected March 4, 2022 |
| January 13, 2022 Standard | Provide or obtain dental services for each resident. Quality of Life and Care Deficiencies · Tag F0791 | D Potential harm, isolated | Corrected March 4, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 3 federal penalties in the past three years, including $49,084 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| June 4, 2026 | Fine | $17,055 |
| March 29, 2024 | Payment Denial | 22 days from May 9, 2024 |
| March 29, 2024 | Fine | $32,029 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BEAVER CITY CORPORATION Organization | 5% or greater direct ownership interest | 100% | 04/12/2013 |
| NOVAK, KIRSTEN Individual | adp of the snf | NOT APPLICABLE | 03/01/2025 |
| PITTARD, JEFFREY Individual | adp of the snf | NOT APPLICABLE | 01/05/2026 |
| ROCKY MOUNTAIN CARE HEBER LLC Organization | adp of the snf | NOT APPLICABLE | 12/11/2025 |
| ROCKY MOUNTAIN CARE LLC Organization | adp of the snf | NOT APPLICABLE | 11/04/2025 |
| LANGFORD, SCOTT Individual | corporate officer | NOT APPLICABLE | 03/01/2018 |
| MOSS, TYLER Individual | corporate officer | NOT APPLICABLE | 03/01/2018 |
| BANGERTER, EDWARD Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 12/12/2025 |
| BANGERTE, NATHAN Individual | managing control - governing body | NOT APPLICABLE | 11/01/2025 |
| BANGERTER, EDWARD Individual | managing control - governing body | NOT APPLICABLE | 04/01/2025 |
| BANGERTER, JOHNATHAN Individual | managing control - governing body | NOT APPLICABLE | 11/01/2025 |
| BARNEY, JANETT Individual | managing control - governing body | NOT APPLICABLE | 01/01/2012 |
| BEEMAN, RAYMOND Individual | managing control - governing body | NOT APPLICABLE | 09/22/2022 |
| BOARDMAN, LAURA Individual | managing control - governing body | NOT APPLICABLE | 09/22/2022 |
| BROWN, GARY Individual | managing control - governing body | NOT APPLICABLE | 01/01/2011 |
| DARBY, MEGAN Individual | managing control - governing body | NOT APPLICABLE | 11/01/2025 |
| GATHERUM, JASON Individual | managing control - governing body | NOT APPLICABLE | 11/01/2025 |
| HALE, FREDRICK Individual | managing control - governing body | NOT APPLICABLE | 09/22/2022 |
| HANSEN, KENT Individual | managing control - governing body | NOT APPLICABLE | 11/01/2025 |
| MIKESELL, BRADLEY Individual | managing control - governing body | NOT APPLICABLE | 09/22/2022 |
| NEVES, COURTNEY Individual | managing control - governing body | NOT APPLICABLE | 11/01/2025 |
| OAKDEN, RICHARD Individual | managing control - governing body | NOT APPLICABLE | 01/01/2010 |
| OWENS, JON Individual | managing control - governing body | NOT APPLICABLE | 11/01/2025 |
| ROBINSON, MATT Individual | managing control - governing body | NOT APPLICABLE | 01/01/2019 |
| SAMUELSON, LANCE Individual | managing control - governing body | NOT APPLICABLE | 09/22/2022 |
| SCHENA, TYLER Individual | managing control - governing body | NOT APPLICABLE | 01/01/2024 |
| SMITH, VAL Individual | managing control - governing body | NOT APPLICABLE | 01/01/2019 |
| SNOWBALL, KELLY Individual | managing control - governing body | NOT APPLICABLE | 11/01/2025 |
| WIDDISON, ALAN Individual | managing control - governing body | NOT APPLICABLE | 09/22/2022 |
| WRIGHT, CRAIG Individual | managing control - governing body | NOT APPLICABLE | 01/01/2019 |
| NOVAK, KIRSTEN Individual | operational/managerial control | NOT APPLICABLE | 03/01/2025 |
| PITTARD, JEFFREY Individual | operational/managerial control | NOT APPLICABLE | 01/05/2026 |
| ROCKY MOUNTAIN CARE HEBER LLC Organization | operational/managerial control | NOT APPLICABLE | 04/12/2013 |
Other nursing homes near Rocky Mountain Care - the Lodge
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★★★★★4Above averageMission at Alpine Rehabilitation Center
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★★★★★2Below averageStonehenge of Orem
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- New owner (last 12 months)
★★★★★5Much above averageOrem Rehabilitation and Nursing Center
575 East 1400 South, Orem, UT 84097 · 21.2 mi
For-profit · 120 beds · Part of The Ensign Group
★★★★★3AverageAspen Ridge of Utah Valley
1992 South Columbia Lane, Orem, UT 84097 · 21.8 mi
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- CMS high performer
★★★★★5Much above averageMonument Healthcare American Fork
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Frequently asked questions
What is Rocky Mountain Care - the Lodge's rating?
Rocky Mountain Care - the Lodge has 3 out of 5 stars on the CMS overall star rating. The average for Utah nursing homes is 3.3 stars.
How many inspection citations did Rocky Mountain Care - the Lodge receive?
Its most recent standard health inspection found 13 citations, compared with a Utah average of 8.8. Every citation is listed on this page with its severity.
Does Rocky Mountain Care - the Lodge accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Rocky Mountain Care - the Lodge?
It is for profit - limited liability company and part of Rocky Mountain Care. The ownership section on this page lists the owners and managers reported to CMS.
Where is Rocky Mountain Care - the Lodge and how do I contact it?
Rocky Mountain Care - the Lodge is at 544 East 1200 South, Heber City, UT 84032. Phone: (435) 654-5500.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.