nursing home in Pleasant Grove, UT

Mission at Alpine Rehabilitation Center

25 East Alpine Drive, Pleasant Grove, UT 84062 · (801) 785-3568

★★★★★2
Below average
CMS overall star rating
  • Health inspections★★★★★1
  • Staffing★★★★★2
  • Quality measures★★★★★5
  • Special Focus candidate
  • Abuse citation

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Mission at Alpine Rehabilitation Center at a glance

Mission at Alpine Rehabilitation Center is a 52-bed non-profit nursing home in Pleasant Grove, Utah (Utah County).

CMS gives it 2 out of 5 stars on its overall star rating, worse than the Utah average of 3.3.

Residents receive about 3.1 hours of nursing care per day (0.6 of them from registered nurses), worse than the state average of 4.1 hours.

Its most recent standard health inspection (August 20, 2025) found 30 health citations. The Utah average is 8.8.

Federal regulators fined it 2 times in the past three years, totaling $125,737.

Nursing staff turnover is 65.1% per year (state average 50.7%).

Facility details

Type
Nursing home
Ownership
Non Profit - Other
Beds
52
Certified for
Medicare and Medicaid
Chain / affiliated entity
Mission Health Services
Medicare-certified since
December 15, 1981
Resident/family council
Resident
County
Utah County
CMS Certification Number
465088

Ratings

MeasureThis facilityUtah avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)2 / 53.3 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)1 / 52.8 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)2 / 53.2 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)5 / 54.6 / 53.6 / 5Better
Long-stay quality rating (higher is better)5 / 54.4 / 53.8 / 5Better

Staffing

This facility3.13 hrsUtah average4.09 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Utah and U.S. averages
MeasureThis facilityUtah avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.13 hrs4.09 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.57 hrs1.25 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)1.93 hrs2.36 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)2.77 hrs3.58 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)65.1%50.7%45.8%Worse
Registered nurse turnover (yearly) (lower is better)62.5%40.6%42.9%Worse
Administrators who left in the past year (lower is better)011Better

Inspections

This facility30Utah average9U.S. average9
Health citations in the most recent inspection: this facility vs. Utah and U.S. averages
MeasureThis facilityUtah avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)3099Worse
Citations from complaint investigations (latest cycle) (lower is better)1033Worse
Weighted health inspection score ⓘ (lower is better)667.383.880.6Worse

Penalties

This facility2Utah average1U.S. average1
Fines in the past 3 years: this facility vs. Utah and U.S. averages
MeasureThis facilityUtah avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)211Worse
Total fines in the past 3 years (lower is better)$125,737$23,954$30,972Worse
All federal penalties in the past 3 years (lower is better)211Worse

Size

MeasureThis facilityUtah avg.U.S. avg.vs. U.S.
Certified beds5286107
Average residents per day376186
Occupancy71.5%74.7%80.9%

Long-stay residents

This facility5.9%Utah average2.5%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Utah and U.S. averages
MeasureThis facilityUtah avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)5.9%2.5%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)1.9%3.9%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)59.1%14.2%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)0%1.8%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0%0.7%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)1.8%11.3%13.9%Better
Long-stay residents whose walking worsened (lower is better)5.5%15.1%14.1%Better
Long-stay residents who lose too much weight (lower is better)1.7%3.4%5.2%Better
Long-stay residents with depressive symptoms (lower is better)0%16.5%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.1%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)54.7%25.3%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)26.2%21.5%19%Worse
Long-stay residents given a flu vaccine (higher is better)95.3%98%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)95.6%97.4%93.6%Average

Short-stay residents

This facility65.7%Utah average91%U.S. average79.8%
Short-stay residents given a flu vaccine: this facility vs. Utah and U.S. averages
MeasureThis facilityUtah avg.U.S. avg.vs. U.S.
Short-stay residents given a flu vaccine (higher is better)65.7%91%79.8%Worse
Short-stay residents given a pneumonia vaccine (higher is better)86%93.8%82%Average

Inspection citations

State inspectors cited this home for 44 health deficiencies and 3 fire safety deficiencies in the inspection records CMS currently publishes. 8 citations involved actual harm, including 5 rated "immediate jeopardy".

DateCitationSeverityStatus
August 20, 2025
Fire safety
Conduct testing and exercise requirements.
Emergency Preparedness Deficiencies · Tag E0039
E
Potential harm, pattern
Corrected October 1, 2025
August 20, 2025
Fire safety
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies · Tag E0004
E
Potential harm, pattern
Corrected October 1, 2025
August 20, 2025
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
K
Immediate jeopardy, pattern
Corrected October 20, 2025
August 20, 2025
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
K
Immediate jeopardy, pattern
Corrected October 20, 2025
August 20, 2025
Complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607
K
Immediate jeopardy, pattern
Corrected October 20, 2025
August 20, 2025
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
K
Immediate jeopardy, pattern
Corrected October 20, 2025
August 20, 2025
Complaint
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
K
Immediate jeopardy, pattern
Corrected October 20, 2025
August 20, 2025
Standard
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · Tag F0867
H
Actual harm, pattern
Corrected October 20, 2025
August 20, 2025
Standard
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies · Tag F0835
H
Actual harm, pattern
Corrected October 20, 2025
August 20, 2025
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected October 20, 2025
August 20, 2025
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
F
Potential harm, widespread
Corrected October 20, 2025
August 20, 2025
Standard
Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care.
Administration Deficiencies · Tag F0843
F
Potential harm, widespread
Corrected October 20, 2025
August 20, 2025
Standard
Have a plan that describes the process for conducting QAPI and QAA activities.
Administration Deficiencies · Tag F0865
F
Potential harm, widespread
Corrected October 20, 2025
August 20, 2025
Standard
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Nursing and Physician Services Deficiencies · Tag F0728
E
Potential harm, pattern
Corrected October 20, 2025
August 20, 2025
Standard
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Administration Deficiencies · Tag F0944
E
Potential harm, pattern
Corrected October 20, 2025
August 20, 2025
Standard
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605
E
Potential harm, pattern
Corrected October 20, 2025
August 20, 2025
Complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
E
Potential harm, pattern
Corrected October 20, 2025
August 20, 2025
Complaint
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0943
E
Potential harm, pattern
Corrected October 20, 2025
August 20, 2025
Standard
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Nutrition and Dietary Deficiencies · Tag F0809
E
Potential harm, pattern
Corrected October 20, 2025
August 20, 2025
Standard
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Tag F0803
E
Potential harm, pattern
Corrected October 20, 2025
August 20, 2025
Standard
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · Tag F0645
D
Potential harm, isolated
Corrected October 20, 2025
August 20, 2025
Complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected October 20, 2025
August 20, 2025
Complaint
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Tag F0692
D
Potential harm, isolated
Corrected October 20, 2025
August 20, 2025
Standard
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Nutrition and Dietary Deficiencies · Tag F0800
D
Potential harm, isolated
Corrected October 20, 2025
August 20, 2025
Standard
Implement a program that monitors antibiotic use.
Infection Control Deficiencies · Tag F0881
D
Potential harm, isolated
Corrected October 20, 2025
August 20, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected October 20, 2025
August 20, 2025
Standard
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Tag F0883
D
Potential harm, isolated
Corrected October 20, 2025
August 20, 2025
Standard
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
D
Potential harm, isolated
Corrected October 20, 2025
August 20, 2025
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected October 20, 2025
August 20, 2025
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected October 20, 2025
August 20, 2025
Complaint
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of Life and Care Deficiencies · Tag F0740
D
Potential harm, isolated
Corrected October 20, 2025
August 20, 2025
Standard
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · Tag F0757
D
Potential harm, isolated
Corrected October 20, 2025
November 30, 2023
Fire safety
Conduct testing and exercise requirements.
Emergency Preparedness Deficiencies · Tag E0039
D
Potential harm, isolated
Corrected December 31, 2023
November 30, 2023
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
G
Actual harm, isolated
Corrected January 15, 2024
November 30, 2023
Standard
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and Physician Services Deficiencies · Tag F0727
F
Potential harm, widespread
Corrected January 15, 2024
November 30, 2023
Standard
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Tag F0883
E
Potential harm, pattern
Corrected January 15, 2024
November 30, 2023
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
E
Potential harm, pattern
Corrected January 15, 2024
November 30, 2023
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
E
Potential harm, pattern
Corrected January 15, 2024
November 30, 2023
Standard
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Infection Control Deficiencies · Tag F0887
D
Potential harm, isolated
Corrected January 15, 2024
November 30, 2023
Standard
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
D
Potential harm, isolated
Corrected January 15, 2024
February 16, 2022
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected April 10, 2022
February 16, 2022
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected April 10, 2022
February 16, 2022
Standard
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · Tag F0679
D
Potential harm, isolated
Corrected April 10, 2022
February 16, 2022
Standard
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies · Tag F0676
D
Potential harm, isolated
Corrected April 10, 2022
February 16, 2022
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected April 10, 2022
February 16, 2022
Standard
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Tag F0692
D
Potential harm, isolated
Corrected April 10, 2022
February 16, 2022
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected April 10, 2022

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 2 federal penalties in the past three years, including $125,737 in fines.

DatePenaltyAmount / length
August 20, 2025Fine$118,294
November 30, 2023Fine$7,443

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
ELLIS, ASHLEY
Individual
adp of the snfNOT APPLICABLE06/01/2021
MISSION HEALTH SERVICES
Organization
adp of the snfNOT APPLICABLE06/04/2025
TAYLOR, JACOB
Individual
adp of the snfNOT APPLICABLE07/16/2024
WOOTTON, ZACHARY
Individual
adp of the snfNOT APPLICABLE04/01/2024
WORKMAN, DAVID
Individual
adp of the snfNOT APPLICABLE06/01/2023
ZIMBELMAN, MICHELLE
Individual
adp of the snfNOT APPLICABLE04/01/2017
BARTHOLOMEW, BRENDA
Individual
corporate officerNOT APPLICABLE10/01/2021
MURRAY, BRIAN
Individual
corporate officerNOT APPLICABLE04/01/2017
ELLIS, ASHLEY
Individual
operational/managerial controlNOT APPLICABLE06/01/2021
KEELE, EDDIE
Individual
operational/managerial controlNOT APPLICABLE04/01/2023
MISSION HEALTH SERVICES
Organization
operational/managerial controlNOT APPLICABLE04/01/2017
TAYLOR, JACOB
Individual
operational/managerial controlNOT APPLICABLE07/16/2024
WOOTTON, ZACHARY
Individual
operational/managerial controlNOT APPLICABLE04/01/2024
WORKMAN, DAVID
Individual
operational/managerial controlNOT APPLICABLE06/01/2023
ZIMBELMAN, MICHELLE
Individual
operational/managerial controlNOT APPLICABLE04/01/2017

Other nursing homes near Mission at Alpine Rehabilitation Center

  1. Stonehenge of American Fork

    538 South 500 East, American Fork, UT 84003 · 2.7 mi

    For-profit · 119 beds · Part of Stonehenge of Utah

    ★★★★★4Above average
  2. Monument Healthcare American Fork

    350 East 300 North, American Fork, UT 84003 · 3.2 mi

    For-profit · 106 beds · Part of Monument Health Group

    ★★★★★3Average
  3. Cascades at Orchard Park

    740 North 300 East, Orem, UT 84057 · 4.1 mi

    For-profit · 52 beds · Part of Cascades Healthcare

    ★★★★★4Above average
  4. Stonehenge of Orem

    435 West Center Street, Orem, UT 84057 · 4.4 mi

    For-profit · 34 beds · Part of The Ensign Group

    • New owner (last 12 months)
    ★★★★★5Much above average
  5. Orem Rehabilitation and Nursing Center

    575 East 1400 South, Orem, UT 84097 · 6.7 mi

    For-profit · 120 beds · Part of The Ensign Group

    ★★★★★3Average
  6. Aspen Ridge of Utah Valley

    1992 South Columbia Lane, Orem, UT 84097 · 7.4 mi

    For-profit · 24 beds · Part of Advanced Health Care

    • CMS high performer
    ★★★★★5Much above average

All nursing homes in Pleasant Grove, UT · Compare side by side

Frequently asked questions

What is Mission at Alpine Rehabilitation Center's rating?

Mission at Alpine Rehabilitation Center has 2 out of 5 stars on the CMS overall star rating. The average for Utah nursing homes is 3.3 stars.

How many inspection citations did Mission at Alpine Rehabilitation Center receive?

Its most recent standard health inspection found 30 citations, compared with a Utah average of 8.8. Every citation is listed on this page with its severity.

Does Mission at Alpine Rehabilitation Center accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Mission at Alpine Rehabilitation Center?

It is non profit - other and part of Mission Health Services. The ownership section on this page lists the owners and managers reported to CMS.

Where is Mission at Alpine Rehabilitation Center and how do I contact it?

Mission at Alpine Rehabilitation Center is at 25 East Alpine Drive, Pleasant Grove, UT 84062. Phone: (801) 785-3568.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.