nursing home in Payson, UT
Rocky Mountain Care - Maple Dell
55 South Professional Way, Payson, UT 84651 · (801) 465-9211
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★4
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Rocky Mountain Care - Maple Dell at a glance
Rocky Mountain Care - Maple Dell is a 76-bed for-profit nursing home in Payson, Utah (Utah County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Utah average of 3.3.
Residents receive about 3.6 hours of nursing care per day (1.4 of them from registered nurses), worse than the state average of 4.1 hours.
Its most recent standard health inspection (August 28, 2024) found 13 health citations. The Utah average is 8.8.
Federal regulators fined it 1 time in the past three years, totaling $12,735.
Nursing staff turnover is 43.4% per year (state average 50.7%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 76
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Rocky Mountain Care
- Medicare-certified since
- March 26, 1992
- Resident/family council
- Both
- County
- Utah County
- CMS Certification Number
- 465129
Ratings
| Measure | This facility | Utah avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3.3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 3.2 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4.6 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 4 / 5 | 4.4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 4.4 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Utah avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.64 hrs | 4.09 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 1.44 hrs | 1.25 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.09 hrs | 2.36 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.27 hrs | 3.58 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 43.4% | 50.7% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 17.6% | 40.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Utah avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 13 | 9 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 4 | 3 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 149 | 83.8 | 80.6 | Worse |
Penalties
| Measure | This facility | Utah avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $12,735 | $23,954 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Utah avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 76 | 86 | 107 | |
| Average residents per day | 53 | 61 | 86 | |
| Occupancy | 69.6% | 74.7% | 80.9% |
Long-stay residents
| Measure | This facility | Utah avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 7.3% | 2.5% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 2.8% | 3.9% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 7.2% | 14.2% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 2.5% | 1.8% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.2% | 0.7% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 20.3% | 11.3% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 24.6% | 15.1% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 2.8% | 3.4% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 37.3% | 16.5% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 34.3% | 25.3% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 32% | 21.5% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 92.9% | 98% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.4% | 97.4% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Utah avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 0.9% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 82.4% | 91% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.7% | 93.8% | 82% | Better |
Inspection citations
State inspectors cited this home for 80 health deficiencies and 6 fire safety deficiencies in the inspection records CMS currently publishes. 6 citations involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 5, 2026 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | G Actual harm, isolated | Corrected March 28, 2026 |
| August 28, 2024 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | F Potential harm, widespread | Corrected October 9, 2024 |
| August 28, 2024 Fire safety | Ensure that testing and maintenance of electrical equipment is performed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921 | F Potential harm, widespread | Corrected October 9, 2024 |
| August 28, 2024 Fire safety | Meet other general requirements. Construction Deficiencies · Tag K0100 | D Potential harm, isolated | Corrected September 3, 2024 |
| August 28, 2024 Fire safety | Develop and maintain an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Tag E0004 | D Potential harm, isolated | Corrected October 9, 2024 |
| August 28, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected October 9, 2024 |
| August 28, 2024 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | E Potential harm, pattern | Corrected October 9, 2024 |
| August 28, 2024 Standard | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental Deficiencies · Tag F0925 | E Potential harm, pattern | Corrected October 9, 2024 |
| August 28, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected October 9, 2024 |
| August 28, 2024 Complaint | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Tag F0867 | E Potential harm, pattern | Corrected October 9, 2024 |
| August 28, 2024 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | E Potential harm, pattern | Corrected October 9, 2024 |
| August 28, 2024 Standard | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | E Potential harm, pattern | Corrected October 9, 2024 |
| August 28, 2024 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | E Potential harm, pattern | Corrected October 9, 2024 |
| August 28, 2024 Standard | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. Nutrition and Dietary Deficiencies · Tag F0801 | D Potential harm, isolated | Corrected October 9, 2024 |
| August 28, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected October 9, 2024 |
| August 28, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected October 9, 2024 |
| August 28, 2024 Standard | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | D Potential harm, isolated | Corrected October 9, 2024 |
| October 3, 2022 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected November 11, 2022 |
| October 3, 2022 Standard | Provide medically-related social services to help each resident achieve the highest possible quality of life. Quality of Life and Care Deficiencies · Tag F0745 | G Actual harm, isolated | Corrected November 11, 2022 |
| October 3, 2022 Standard | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | G Actual harm, isolated | Corrected November 11, 2022 |
| October 3, 2022 Standard | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | G Actual harm, isolated | Corrected November 11, 2022 |
| October 3, 2022 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | G Actual harm, isolated | Corrected November 11, 2022 |
| October 3, 2022 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected November 11, 2022 |
| October 3, 2022 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | E Potential harm, pattern | Corrected November 11, 2022 |
| October 3, 2022 Standard | Provide timely, quality laboratory services/tests to meet the needs of residents. Administration Deficiencies · Tag F0770 | E Potential harm, pattern | Corrected November 11, 2022 |
| October 3, 2022 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected November 11, 2022 |
| October 3, 2022 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | E Potential harm, pattern | Corrected November 11, 2022 |
| October 3, 2022 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | E Potential harm, pattern | Corrected November 11, 2022 |
| October 3, 2022 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | E Potential harm, pattern | Corrected November 11, 2022 |
| October 3, 2022 Standard | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Quality of Life and Care Deficiencies · Tag F0676 | E Potential harm, pattern | Corrected November 11, 2022 |
| October 3, 2022 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected November 11, 2022 |
| October 3, 2022 Standard | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | E Potential harm, pattern | Corrected November 11, 2022 |
| October 3, 2022 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | E Potential harm, pattern | Corrected November 11, 2022 |
| October 3, 2022 Standard | Assure that each resident’s assessment is updated at least once every 3 months. Resident Assessment and Care Planning Deficiencies · Tag F0638 | E Potential harm, pattern | Corrected November 11, 2022 |
| October 3, 2022 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | E Potential harm, pattern | Corrected November 11, 2022 |
| October 3, 2022 Standard | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | E Potential harm, pattern | Corrected November 11, 2022 |
| October 3, 2022 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected November 11, 2022 |
| October 3, 2022 Standard | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection Control Deficiencies · Tag F0887 | E Potential harm, pattern | Corrected November 11, 2022 |
| October 3, 2022 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected November 11, 2022 |
| October 3, 2022 Standard | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Tag F0867 | E Potential harm, pattern | Corrected November 11, 2022 |
| October 3, 2022 Standard | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | D Potential harm, isolated | Corrected November 11, 2022 |
| October 3, 2022 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected November 11, 2022 |
| October 3, 2022 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected November 11, 2022 |
| October 3, 2022 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected November 11, 2022 |
| October 3, 2022 Standard | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. Resident Rights Deficiencies · Tag F0622 | D Potential harm, isolated | Corrected November 11, 2022 |
| October 3, 2022 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected November 11, 2022 |
| October 3, 2022 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected November 11, 2022 |
| October 3, 2022 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected November 11, 2022 |
| October 3, 2022 Standard | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. Administration Deficiencies · Tag F0773 | D Potential harm, isolated | Corrected November 11, 2022 |
| October 3, 2022 Standard | Implement a program that monitors antibiotic use. Infection Control Deficiencies · Tag F0881 | D Potential harm, isolated | Corrected November 11, 2022 |
| October 3, 2022 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected November 11, 2022 |
| October 3, 2022 Standard | Ensure staff are vaccinated for COVID-19 Infection Control Deficiencies · Tag F0888 | D Potential harm, isolated | Corrected November 11, 2022 |
| July 21, 2021 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected July 25, 2021 |
| July 21, 2021 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | L Immediate jeopardy, widespread | Corrected September 30, 2021 |
| July 21, 2021 Standard | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. Nutrition and Dietary Deficiencies · Tag F0801 | F Potential harm, widespread | Corrected September 30, 2021 |
| July 21, 2021 Standard | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. Infection Control Deficiencies · Tag F0882 | F Potential harm, widespread | Corrected September 30, 2021 |
| July 21, 2021 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | E Potential harm, pattern | Corrected September 30, 2021 |
| July 21, 2021 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | E Potential harm, pattern | Corrected September 30, 2021 |
| July 21, 2021 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | E Potential harm, pattern | Corrected September 30, 2021 |
| July 21, 2021 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected September 30, 2021 |
| July 21, 2021 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | E Potential harm, pattern | Corrected September 30, 2021 |
| July 21, 2021 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | E Potential harm, pattern | Corrected September 30, 2021 |
| July 21, 2021 Standard | Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing. Resident Rights Deficiencies · Tag F0563 | E Potential harm, pattern | Corrected September 30, 2021 |
| July 21, 2021 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | E Potential harm, pattern | Corrected September 30, 2021 |
| July 21, 2021 Standard | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Tag F0726 | E Potential harm, pattern | Corrected September 30, 2021 |
| July 21, 2021 Standard | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | E Potential harm, pattern | Corrected September 30, 2021 |
| July 21, 2021 Standard | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · Tag F0561 | E Potential harm, pattern | Corrected September 30, 2021 |
| July 21, 2021 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | E Potential harm, pattern | Corrected September 30, 2021 |
| July 21, 2021 Standard | Administer the facility in a manner that enables it to use its resources effectively and efficiently. Administration Deficiencies · Tag F0835 | E Potential harm, pattern | Corrected September 30, 2021 |
| July 21, 2021 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected September 30, 2021 |
| July 21, 2021 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | E Potential harm, pattern | Corrected September 30, 2021 |
| July 21, 2021 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | E Potential harm, pattern | Corrected September 30, 2021 |
| July 21, 2021 Standard | Ensure the activities program is directed by a qualified professional. Quality of Life and Care Deficiencies · Tag F0680 | E Potential harm, pattern | Corrected September 30, 2021 |
| July 21, 2021 Standard | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | E Potential harm, pattern | Corrected September 30, 2021 |
| July 21, 2021 Standard | Report COVID19 data to residents and families. Infection Control Deficiencies · Tag F0885 | E Potential harm, pattern | Corrected September 30, 2021 |
| July 21, 2021 Standard | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Tag F0867 | E Potential harm, pattern | Corrected September 30, 2021 |
| July 21, 2021 Standard | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · Tag F0636 | E Potential harm, pattern | Corrected September 30, 2021 |
| July 21, 2021 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected September 30, 2021 |
| July 21, 2021 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected September 30, 2021 |
| July 21, 2021 Standard | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection Control Deficiencies · Tag F0887 | D Potential harm, isolated | Corrected September 30, 2021 |
| July 21, 2021 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected September 30, 2021 |
| July 21, 2021 Standard | Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining. Nursing and Physician Services Deficiencies · Tag F0729 | D Potential harm, isolated | Corrected September 30, 2021 |
| July 21, 2021 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected September 30, 2021 |
| July 21, 2021 Standard | Provide timely, quality laboratory services/tests to meet the needs of residents. Administration Deficiencies · Tag F0770 | D Potential harm, isolated | Corrected September 30, 2021 |
| July 21, 2021 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected September 30, 2021 |
| July 21, 2021 Standard | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. Resident Assessment and Care Planning Deficiencies · Tag F0661 | D Potential harm, isolated | Corrected September 30, 2021 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $12,735 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| May 5, 2026 | Fine | $12,735 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CANYONLANDS HEALTH CARE SPECIAL SERVICE DISTRICT Organization | 5% or greater direct ownership interest | 100% | 04/01/2025 |
| BANGERTER, EDWARD Individual | adp of the snf | NOT APPLICABLE | 12/30/2019 |
| BANGERTER, JOHNATHAN Individual | adp of the snf | NOT APPLICABLE | 12/30/2019 |
| DEJ PAYSON OPERATING LLC Organization | adp of the snf | NOT APPLICABLE | 07/31/2025 |
| PARSONS, WESTON Individual | adp of the snf | NOT APPLICABLE | 05/15/2024 |
| ROCKY MOUNTAIN CARE LLC Organization | adp of the snf | NOT APPLICABLE | 07/31/2025 |
| SCHELLENBERG, MATTHEW Individual | adp of the snf | NOT APPLICABLE | 04/15/2024 |
| BALLANTYNE, KENNETH Individual | corporate director | NOT APPLICABLE | 01/01/2025 |
| COOK, DANIEL Individual | corporate director | NOT APPLICABLE | 01/01/2023 |
| KNUTESON, TAWNY Individual | corporate director | NOT APPLICABLE | 01/01/2025 |
| LANGIANESE, JOETTE Individual | corporate director | NOT APPLICABLE | 01/01/2022 |
| TRUJILLO, CAMILLE Individual | corporate director | NOT APPLICABLE | 01/01/2025 |
| IRBY, MARTHA Individual | corporate officer | NOT APPLICABLE | 01/01/2022 |
| LYMAN, COLETTE Individual | corporate officer | NOT APPLICABLE | 01/01/2022 |
| MCCANDLESS, MELODIE Individual | corporate officer | NOT APPLICABLE | 01/01/2025 |
| BANGERTE, NATHAN Individual | managing control - governing body | NOT APPLICABLE | 06/23/2025 |
| BANGERTER, EDWARD Individual | managing control - governing body | NOT APPLICABLE | 06/23/2025 |
| BANGERTER, JOHNATHAN Individual | managing control - governing body | NOT APPLICABLE | 06/23/2025 |
| DARBY, MEGAN Individual | managing control - governing body | NOT APPLICABLE | 06/23/2025 |
| GATHERUM, JASON Individual | managing control - governing body | NOT APPLICABLE | 06/23/2025 |
| NEVES, COURTNEY Individual | managing control - governing body | NOT APPLICABLE | 06/23/2025 |
| SNOWBALL, KELLY Individual | managing control - governing body | NOT APPLICABLE | 06/23/2025 |
| DEJ PAYSON OPERATING LLC Organization | operational/managerial control | NOT APPLICABLE | 02/13/2025 |
| PARSONS, WESTON Individual | operational/managerial control | NOT APPLICABLE | 05/15/2024 |
| SCHELLENBERG, MATTHEW Individual | operational/managerial control | NOT APPLICABLE | 04/15/2024 |
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1992 South Columbia Lane, Orem, UT 84097 · 15.1 mi
For-profit · 24 beds · Part of Advanced Health Care
- CMS high performer
★★★★★5Much above average
Frequently asked questions
What is Rocky Mountain Care - Maple Dell's rating?
Rocky Mountain Care - Maple Dell has 2 out of 5 stars on the CMS overall star rating. The average for Utah nursing homes is 3.3 stars.
How many inspection citations did Rocky Mountain Care - Maple Dell receive?
Its most recent standard health inspection found 13 citations, compared with a Utah average of 8.8. Every citation is listed on this page with its severity.
Does Rocky Mountain Care - Maple Dell accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Rocky Mountain Care - Maple Dell?
It is for profit - corporation and part of Rocky Mountain Care. The ownership section on this page lists the owners and managers reported to CMS.
Where is Rocky Mountain Care - Maple Dell and how do I contact it?
Rocky Mountain Care - Maple Dell is at 55 South Professional Way, Payson, UT 84651. Phone: (801) 465-9211.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.