nursing home in Provo, UT
Provo Rehabilitation and Nursing
1001 North 500 West, Provo, UT 84604 · (801) 377-9661
★★★★★1
Much below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★2
- Quality measures★★★★★4
- Special Focus candidate
- Abuse citation
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Provo Rehabilitation and Nursing at a glance
Provo Rehabilitation and Nursing is a 220-bed for-profit nursing home in Provo, Utah (Utah County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the Utah average of 3.3.
Residents receive about 3.9 hours of nursing care per day (0.9 of them from registered nurses), worse than the state average of 4.1 hours.
Its most recent standard health inspection (October 21, 2024) found 16 health citations. The Utah average is 8.8.
Federal regulators fined it 2 times in the past three years, totaling $73,003.
Nursing staff turnover is 54.5% per year (state average 50.7%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 220
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- The Ensign Group
- Medicare-certified since
- November 7, 1988
- Resident/family council
- Resident
- County
- Utah County
- CMS Certification Number
- 465119
Ratings
| Measure | This facility | Utah avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 3.3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 3.2 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 4.6 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 4.4 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Utah avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.88 hrs | 4.09 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.87 hrs | 1.25 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.15 hrs | 2.36 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.44 hrs | 3.58 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 54.5% | 50.7% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 45.2% | 40.6% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Utah avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 16 | 9 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 10 | 3 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 286.8 | 83.8 | 80.6 | Worse |
Penalties
| Measure | This facility | Utah avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $73,003 | $23,954 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
Size
| Measure | This facility | Utah avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 220 | 86 | 107 | |
| Average residents per day | 130 | 61 | 86 | |
| Occupancy | 58.9% | 74.7% | 80.9% |
Long-stay residents
| Measure | This facility | Utah avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0.9% | 2.5% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 6.7% | 3.9% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 13.8% | 14.2% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 2.1% | 1.8% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.8% | 0.7% | 0.8% | Average |
| Long-stay residents needing more help with daily activities (lower is better) | 8.9% | 11.3% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 12.9% | 15.1% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 2.5% | 3.4% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 20.1% | 16.5% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 19.9% | 25.3% | 19.5% | Average |
| Long-stay residents with new or worse incontinence (lower is better) | 30.8% | 21.5% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 87.1% | 98% | 95.5% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 87% | 97.4% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | Utah avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.5% | 0.9% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 74% | 91% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 89.7% | 93.8% | 82% | Better |
Inspection citations
State inspectors cited this home for 75 health deficiencies and 10 fire safety deficiencies in the inspection records CMS currently publishes. 27 citations involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| March 16, 2026 Complaint | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | J Immediate jeopardy, isolated | Corrected April 3, 2026 |
| March 16, 2026 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | G Actual harm, isolated | Corrected April 3, 2026 |
| March 16, 2026 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | G Actual harm, isolated | Corrected April 3, 2026 |
| March 16, 2026 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | G Actual harm, isolated | Corrected April 3, 2026 |
| March 16, 2026 Complaint | Keep all essential equipment working safely. Environmental Deficiencies · Tag F0908 | G Actual harm, isolated | Corrected April 3, 2026 |
| March 16, 2026 Complaint | Have a plan that describes the process for conducting QAPI and QAA activities. Administration Deficiencies · Tag F0865 | G Actual harm, isolated | Corrected April 3, 2026 |
| March 16, 2026 Complaint | Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. Administration Deficiencies · Tag F0840 | G Actual harm, isolated | Corrected April 3, 2026 |
| March 16, 2026 Complaint | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | G Actual harm, isolated | Corrected April 3, 2026 |
| October 21, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | F Potential harm, widespread | Corrected November 15, 2024 |
| October 21, 2024 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | F Potential harm, widespread | Corrected November 15, 2024 |
| October 21, 2024 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | E Potential harm, pattern | Corrected November 15, 2024 |
| October 21, 2024 Fire safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Egress Deficiencies · Tag K0223 | E Potential harm, pattern | Corrected November 15, 2024 |
| October 21, 2024 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | D Potential harm, isolated | Corrected November 15, 2024 |
| October 21, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | G Actual harm, isolated | Corrected December 2, 2024 |
| October 21, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected December 2, 2024 |
| October 21, 2024 Standard | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | D Potential harm, isolated | Corrected December 2, 2024 |
| October 21, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected December 2, 2024 |
| October 21, 2024 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected December 2, 2024 |
| October 21, 2024 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected December 2, 2024 |
| October 21, 2024 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected December 2, 2024 |
| October 21, 2024 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected December 2, 2024 |
| January 30, 2023 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | F Potential harm, widespread | Corrected March 17, 2023 |
| January 30, 2023 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected March 17, 2023 |
| January 30, 2023 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | D Potential harm, isolated | Corrected March 17, 2023 |
| January 30, 2023 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected March 17, 2023 |
| January 30, 2023 Standard | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | H Actual harm, pattern | Corrected March 29, 2023 |
| January 30, 2023 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | H Actual harm, pattern | Corrected March 29, 2023 |
| January 30, 2023 Standard | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Tag F0867 | H Actual harm, pattern | Corrected March 29, 2023 |
| January 30, 2023 Standard | Administer the facility in a manner that enables it to use its resources effectively and efficiently. Administration Deficiencies · Tag F0835 | H Actual harm, pattern | Corrected March 29, 2023 |
| January 30, 2023 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | G Actual harm, isolated | Corrected March 29, 2023 |
| January 30, 2023 Standard | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | G Actual harm, isolated | Corrected March 29, 2023 |
| January 30, 2023 Standard | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Quality of Life and Care Deficiencies · Tag F0676 | G Actual harm, isolated | Corrected March 29, 2023 |
| January 30, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected March 29, 2023 |
| January 30, 2023 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | G Actual harm, isolated | Corrected March 29, 2023 |
| January 30, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected March 29, 2023 |
| January 30, 2023 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected March 29, 2023 |
| January 30, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected March 29, 2023 |
| January 30, 2023 Standard | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | E Potential harm, pattern | Corrected March 29, 2023 |
| January 30, 2023 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected March 29, 2023 |
| January 30, 2023 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected March 29, 2023 |
| January 30, 2023 Standard | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 | D Potential harm, isolated | Corrected March 29, 2023 |
| January 30, 2023 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected March 29, 2023 |
| January 30, 2023 Standard | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected March 29, 2023 |
| January 30, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected March 29, 2023 |
| January 30, 2023 Standard | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. Resident Assessment and Care Planning Deficiencies · Tag F0661 | D Potential harm, isolated | Corrected March 29, 2023 |
| January 30, 2023 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected March 29, 2023 |
| January 30, 2023 Standard | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | D Potential harm, isolated | Corrected March 29, 2023 |
| January 30, 2023 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected March 29, 2023 |
| January 30, 2023 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected March 29, 2023 |
| January 30, 2023 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected March 29, 2023 |
| January 30, 2023 Standard | Provide timely, quality laboratory services/tests to meet the needs of residents. Administration Deficiencies · Tag F0770 | D Potential harm, isolated | Corrected March 29, 2023 |
| January 30, 2023 Standard | Implement a program that monitors antibiotic use. Infection Control Deficiencies · Tag F0881 | D Potential harm, isolated | Corrected March 29, 2023 |
| May 28, 2021 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected July 9, 2021 |
| May 28, 2021 Standard | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | H Actual harm, pattern | Corrected August 10, 2021 |
| May 28, 2021 Standard | Administer the facility in a manner that enables it to use its resources effectively and efficiently. Administration Deficiencies · Tag F0835 | H Actual harm, pattern | Corrected August 10, 2021 |
| May 28, 2021 Standard | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Tag F0867 | H Actual harm, pattern | Corrected August 10, 2021 |
| May 28, 2021 Standard | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | H Actual harm, pattern | Corrected August 10, 2021 |
| May 28, 2021 Standard | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | G Actual harm, isolated | Corrected August 10, 2021 |
| May 28, 2021 Standard | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. Quality of Life and Care Deficiencies · Tag F0742 | G Actual harm, isolated | Corrected August 10, 2021 |
| May 28, 2021 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | G Actual harm, isolated | Corrected August 10, 2021 |
| May 28, 2021 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected August 10, 2021 |
| May 28, 2021 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | G Actual harm, isolated | Corrected August 10, 2021 |
| May 28, 2021 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected August 10, 2021 |
| May 28, 2021 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | E Potential harm, pattern | Corrected August 10, 2021 |
| May 28, 2021 Standard | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | E Potential harm, pattern | Corrected August 10, 2021 |
| May 28, 2021 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | E Potential harm, pattern | Corrected August 10, 2021 |
| May 28, 2021 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | E Potential harm, pattern | Corrected August 10, 2021 |
| May 28, 2021 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | E Potential harm, pattern | Corrected August 10, 2021 |
| May 28, 2021 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected August 10, 2021 |
| May 28, 2021 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | E Potential harm, pattern | Corrected August 10, 2021 |
| May 28, 2021 Standard | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | E Potential harm, pattern | Corrected August 10, 2021 |
| May 28, 2021 Standard | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · Tag F0561 | E Potential harm, pattern | Corrected August 10, 2021 |
| May 28, 2021 Standard | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Tag F0726 | E Potential harm, pattern | Corrected August 10, 2021 |
| May 28, 2021 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | E Potential harm, pattern | Corrected August 10, 2021 |
| May 28, 2021 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected August 10, 2021 |
| May 28, 2021 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected August 10, 2021 |
| May 28, 2021 Standard | Report COVID19 data to residents and families. Infection Control Deficiencies · Tag F0885 | E Potential harm, pattern | Corrected August 10, 2021 |
| May 28, 2021 Standard | Make sure that a working call system is available in each resident's bathroom and bathing area. Environmental Deficiencies · Tag F0919 | E Potential harm, pattern | Corrected August 10, 2021 |
| May 28, 2021 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected August 10, 2021 |
| May 28, 2021 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected August 10, 2021 |
| May 28, 2021 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected August 10, 2021 |
| May 28, 2021 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected August 10, 2021 |
| May 28, 2021 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected August 10, 2021 |
| May 28, 2021 Standard | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | D Potential harm, isolated | Corrected August 10, 2021 |
| May 28, 2021 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected August 10, 2021 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 2 federal penalties in the past three years, including $73,003 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| March 16, 2026 | Fine | $17,857 |
| October 21, 2024 | Fine | $55,146 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CARETRUST GP LLC Organization | adp of the snf | NOT APPLICABLE | 05/01/2016 |
| CARETRUST REIT INC Organization | adp of the snf | NOT APPLICABLE | 05/01/2016 |
| CTR PARTNERSHIP LP Organization | adp of the snf | NOT APPLICABLE | 05/01/2016 |
| ENSIGN SERVICES INC Organization | adp of the snf | NOT APPLICABLE | 10/01/2009 |
| HOOPES, TRAVIS Individual | adp of the snf | NOT APPLICABLE | 10/01/2009 |
| MARTINEZ, MARK Individual | adp of the snf | NOT APPLICABLE | 05/30/2024 |
| RIVERVIEW HEALTHCARE, INC. Organization | adp of the snf | NOT APPLICABLE | 09/15/2025 |
| SILVER LAKE HEALTH HOLDINGS LLC Organization | adp of the snf | NOT APPLICABLE | 05/01/2016 |
| BURNAM, SOON Individual | corporate officer | NOT APPLICABLE | 10/01/2009 |
| KEETCH, CHAD Individual | corporate officer | NOT APPLICABLE | 03/01/2011 |
| MOSS, TYLER Individual | corporate officer | NOT APPLICABLE | 05/01/2016 |
| HOOPES, TRAVIS Individual | managing control - governing body | NOT APPLICABLE | 10/01/2009 |
| MARTINEZ, MARK Individual | managing control - governing body | NOT APPLICABLE | 05/30/2024 |
| HOOPES, TRAVIS Individual | operational/managerial control | NOT APPLICABLE | 10/01/2009 |
| MARTINEZ, MARK Individual | operational/managerial control | NOT APPLICABLE | 05/30/2024 |
| NURSA INC Organization | operational/managerial control | NOT APPLICABLE | 05/01/2016 |
| RIVERVIEW HEALTHCARE, INC. Organization | operational/managerial control | NOT APPLICABLE | 05/01/2016 |
| RUBICON STAFFING LLC Organization | operational/managerial control | NOT APPLICABLE | 05/01/2016 |
Other nursing homes near Provo Rehabilitation and Nursing
Aspen Ridge of Utah Valley
1992 South Columbia Lane, Orem, UT 84097 · 1.1 mi
For-profit · 24 beds · Part of Advanced Health Care
- CMS high performer
★★★★★5Much above averageOrem Rehabilitation and Nursing Center
575 East 1400 South, Orem, UT 84097 · 1.8 mi
For-profit · 120 beds · Part of The Ensign Group
★★★★★3AverageStonehenge of Orem
435 West Center Street, Orem, UT 84057 · 4.1 mi
For-profit · 34 beds · Part of The Ensign Group
- New owner (last 12 months)
★★★★★5Much above averageCascades at Orchard Park
740 North 300 East, Orem, UT 84057 · 4.6 mi
For-profit · 52 beds · Part of Cascades Healthcare
★★★★★4Above averageStonehenge of Springville
909 West 450 South, Springville, UT 84663 · 6 mi
Government · 50 beds · Part of Stonehenge of Utah
★★★★★5Much above averageMission at Alpine Rehabilitation Center
25 East Alpine Drive, Pleasant Grove, UT 84062 · 8.5 mi
Non-profit · 52 beds · Part of Mission Health Services
- Special Focus candidate
- Abuse citation
★★★★★2Below average
Frequently asked questions
What is Provo Rehabilitation and Nursing's rating?
Provo Rehabilitation and Nursing has 1 out of 5 stars on the CMS overall star rating. The average for Utah nursing homes is 3.3 stars.
How many inspection citations did Provo Rehabilitation and Nursing receive?
Its most recent standard health inspection found 16 citations, compared with a Utah average of 8.8. Every citation is listed on this page with its severity.
Does Provo Rehabilitation and Nursing accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Provo Rehabilitation and Nursing?
It is for profit - corporation and part of The Ensign Group. The ownership section on this page lists the owners and managers reported to CMS.
Where is Provo Rehabilitation and Nursing and how do I contact it?
Provo Rehabilitation and Nursing is at 1001 North 500 West, Provo, UT 84604. Phone: (801) 377-9661.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.