nursing home in Elizabethton, TN
Hermitage Health Center
1633 Hillview Drive, Elizabethton, TN 37643 · (423) 543-2571
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★3
- Quality measures★★★★★3
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Hermitage Health Center at a glance
Hermitage Health Center is a 70-bed non-profit nursing home in Elizabethton, Tennessee (Carter County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Tennessee average of 3.
Residents receive about 3.6 hours of nursing care per day (0.6 of them from registered nurses), close to the state average of 3.8 hours.
Its most recent standard health inspection (May 20, 2025) found 2 health citations. The Tennessee average is 4.4.
It has not received a federal fine in the past three years.
Nursing staff turnover is 53.4% per year (state average 48.9%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Other
- Beds
- 70
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Twin Rivers Health & Rehabilitation
- Medicare-certified since
- March 23, 2004
- Resident/family council
- Resident
- County
- Carter County
- CMS Certification Number
- 445474
Ratings
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.5 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.6 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 3 / 5 | 3.6 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 3.4 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.63 hrs | 3.80 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.61 hrs | 0.60 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.06 hrs | 2.12 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.31 hrs | 3.31 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 53.4% | 48.9% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 22.2% | 43.2% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 2 | 4 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 8 | 47.9 | 80.6 | Better |
Penalties
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $22,907 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 70 | 114 | 107 | |
| Average residents per day | 54 | 84 | 86 | |
| Occupancy | 76.7% | 74.8% | 80.9% |
Long-stay residents
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.1% | 3.4% | 3.2% | Average |
| Long-stay residents with pressure ulcers (lower is better) | 3% | 5% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 15% | 16.8% | 15.4% | Average |
| Long-stay residents with a urinary tract infection (lower is better) | 4.8% | 1.8% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 2.8% | 0.7% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 19.2% | 14% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 13.3% | 17.2% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 1.3% | 6.1% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 65.6% | 13.8% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 46.3% | 31.7% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 28.6% | 20% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 94.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 89.4% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 2.7% | 1.7% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 100% | 79.8% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 100% | 79.3% | 82% | Better |
Inspection citations
State inspectors cited this home for 5 health deficiencies and 6 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 20, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected May 27, 2025 |
| May 20, 2025 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected May 19, 2025 |
| May 20, 2025 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected May 31, 2025 |
| May 20, 2025 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected May 30, 2025 |
| January 10, 2024 Fire safety | Have restrictions on the use of portable space heaters. Miscellaneous Deficiencies · Tag K0781 | D Potential harm, isolated | Corrected February 2, 2024 |
| August 10, 2022 Fire safety | Ensure that testing and maintenance of electrical equipment is performed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921 | F Potential harm, widespread | Corrected September 15, 2022 |
| August 10, 2022 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected August 8, 2022 |
| August 10, 2022 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected September 15, 2022 |
| August 10, 2022 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected September 15, 2022 |
| November 6, 2019 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected November 21, 2019 |
| November 6, 2019 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected November 8, 2019 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CALL, ANDREW Individual | adp of the snf | NOT APPLICABLE | 03/26/2025 |
| DAVIS, CLINTON Individual | adp of the snf | NOT APPLICABLE | 01/01/2019 |
| HOLCOMBE, MICHELLE Individual | adp of the snf | NOT APPLICABLE | 01/01/2019 |
| LAWRENCE, AMY Individual | adp of the snf | NOT APPLICABLE | 01/01/2019 |
| OCOEE HERMITAGE PROPERTY LLC Organization | adp of the snf | NOT APPLICABLE | 09/01/2008 |
| PIONEER CONSULTING LLC Organization | adp of the snf | NOT APPLICABLE | 03/26/2025 |
| SHEEHAN, JOHN Individual | adp of the snf | NOT APPLICABLE | 06/19/2008 |
| TWIN RIVERS HEALTH & REHABILITATION LLC Organization | adp of the snf | NOT APPLICABLE | 03/26/2025 |
| SHEEHAN, JOHN Individual | corporate officer | NOT APPLICABLE | 06/19/2008 |
| OCOEE FOUNDATION INC Organization | direct ownership interest | NOT APPLICABLE | 06/19/2008 |
| BRADLEY, DON Individual | managing control - governing body | NOT APPLICABLE | 02/07/2024 |
| BURTON, WILLIAM Individual | managing control - governing body | NOT APPLICABLE | 02/07/2024 |
| KUPCHYNSKY, KATHLEEN Individual | managing control - governing body | NOT APPLICABLE | 02/07/2024 |
| PHILLIPS, DOROTHY Individual | managing control - governing body | NOT APPLICABLE | 02/07/2024 |
| SHEEHAN, JOHN Individual | managing control - governing body | NOT APPLICABLE | 02/07/2024 |
| SHEEHAN, MARGARET Individual | managing control - governing body | NOT APPLICABLE | 06/19/2008 |
| SMITH, FRANK Individual | managing control - governing body | NOT APPLICABLE | 02/07/2024 |
| BRADLEY, DON Individual | operational/managerial control | NOT APPLICABLE | 02/07/2024 |
| BURTON, WILLIAM Individual | operational/managerial control | NOT APPLICABLE | 02/07/2024 |
| CALL, ANDREW Individual | operational/managerial control | NOT APPLICABLE | 03/01/2025 |
| DAVIS, CLINTON Individual | operational/managerial control | NOT APPLICABLE | 01/01/2019 |
| HOLCOMBE, MICHELLE Individual | operational/managerial control | NOT APPLICABLE | 01/01/2019 |
| KUPCHYNSKY, KATHLEEN Individual | operational/managerial control | NOT APPLICABLE | 02/07/2024 |
| LAWRENCE, AMY Individual | operational/managerial control | NOT APPLICABLE | 08/04/2021 |
| OCOEE FOUNDATION INC Organization | operational/managerial control | NOT APPLICABLE | 06/19/2008 |
| PHILLIPS, DOROTHY Individual | operational/managerial control | NOT APPLICABLE | 02/07/2024 |
| PIONEER CONSULTING LLC Organization | operational/managerial control | NOT APPLICABLE | 01/01/2019 |
| SHEEHAN, JOHN Individual | operational/managerial control | NOT APPLICABLE | 02/07/2024 |
| SHEEHAN, MARGARET Individual | operational/managerial control | NOT APPLICABLE | 06/19/2008 |
| SMITH, FRANK Individual | operational/managerial control | NOT APPLICABLE | 02/07/2024 |
| TWIN RIVERS HEALTH & REHABILITATION LLC Organization | operational/managerial control | NOT APPLICABLE | 01/01/2019 |
Other nursing homes near Hermitage Health Center
Hillview Health Center
1666 Hillview Drive, Elizabethton, TN 37643 · under 1 mi
Government · 76 beds · Part of Twin Rivers Health & Rehabilitation
★★★★★4Above averageLife Care Center of Elizabethton
1641 Highway 19E, Elizabethton, TN 37643 · 1 mi
For-profit · 158 beds · Part of Life Care Centers of America
★★★★★3AverageIvy Hall Nursing Home
301 Watauga Ave, Elizabethton, TN 37643 · 1.3 mi
For-profit · 101 beds
- CMS high performer
★★★★★5Much above averageSignature Healthcare of Elizabethton Rehab & Welln
1200 Spruce Lane, Elizabethton, TN 37643 · 1.7 mi
For-profit · 94 beds · Part of Signature Healthcare
★★★★★5Much above averageAbundant Christian Living Community Rehabilitation
2012 Sherwood Drive, Johnson City, TN 37601 · 7.3 mi
For-profit · 103 beds
★★★★★5Much above averagePrinceton Transitional Care & Assisted Living
401 Princeton Road, Johnson City, TN 37601 · 7.3 mi
For-profit · 47 beds · Part of Signature Healthcare
- CMS high performer
★★★★★5Much above average
All nursing homes in Elizabethton, TN · Compare side by side
Frequently asked questions
What is Hermitage Health Center's rating?
Hermitage Health Center has 5 out of 5 stars on the CMS overall star rating. The average for Tennessee nursing homes is 3 stars.
How many inspection citations did Hermitage Health Center receive?
Its most recent standard health inspection found 2 citations, compared with a Tennessee average of 4.4. Every citation is listed on this page with its severity.
Does Hermitage Health Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Hermitage Health Center?
It is non profit - other and part of Twin Rivers Health & Rehabilitation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Hermitage Health Center and how do I contact it?
Hermitage Health Center is at 1633 Hillview Drive, Elizabethton, TN 37643. Phone: (423) 543-2571.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.