nursing home in Elizabethton, TN

Hillview Health Center

1666 Hillview Drive, Elizabethton, TN 37643 · (423) 542-5061

★★★★★4
Above average
CMS overall star rating
  • Health inspections★★★★★4
  • Staffing★★★★★4
  • Quality measures★★★★★4

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Hillview Health Center at a glance

Hillview Health Center is a 76-bed government nursing home in Elizabethton, Tennessee (Carter County).

CMS gives it 4 out of 5 stars on its overall star rating, better than the Tennessee average of 3.

Residents receive about 3.7 hours of nursing care per day (0.8 of them from registered nurses), close to the state average of 3.8 hours.

Its most recent standard health inspection (November 14, 2023) found 3 health citations. The Tennessee average is 4.4.

It has not received a federal fine in the past three years.

Nursing staff turnover is 41.2% per year (state average 48.9%).

Facility details

Type
Nursing home
Ownership
Government - Federal
Beds
76
Certified for
Medicare and Medicaid
Chain / affiliated entity
Twin Rivers Health & Rehabilitation
Medicare-certified since
October 28, 2002
Resident/family council
Both
County
Carter County
CMS Certification Number
445464

Ratings

MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)4 / 53 / 53 / 5Better
Health inspection rating ⓘ (higher is better)4 / 53 / 52.8 / 5Better
Staffing rating ⓘ (higher is better)4 / 52.5 / 52.9 / 5Better
Quality measures rating ⓘ (higher is better)4 / 53.6 / 53.6 / 5Average
Long-stay quality rating (higher is better)3 / 53.6 / 53.8 / 5Worse
Short-stay (rehab) quality rating (higher is better)4 / 53.4 / 53.3 / 5Better

Staffing

This facility3.65 hrsTennessee average3.80 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Tennessee and U.S. averages
MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.65 hrs3.80 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.75 hrs0.60 hrs0.69 hrsBetter
Nurse aide hours per resident per day (higher is better)1.99 hrs2.12 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)2.92 hrs3.31 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)41.2%48.9%45.8%Better
Registered nurse turnover (yearly) (lower is better)20%43.2%42.9%Better
Administrators who left in the past year (lower is better)011Better

Inspections

This facility3Tennessee average4U.S. average9
Health citations in the most recent inspection: this facility vs. Tennessee and U.S. averages
MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)349Better
Citations from complaint investigations (latest cycle) (lower is better)013Better
Weighted health inspection score ⓘ (lower is better)947.980.6Better

Penalties

This facility0Tennessee average1U.S. average1
Fines in the past 3 years: this facility vs. Tennessee and U.S. averages
MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$22,907$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Certified beds76114107
Average residents per day688486
Occupancy88.8%74.8%80.9%

Long-stay residents

This facility5.8%Tennessee average3.4%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Tennessee and U.S. averages
MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)5.8%3.4%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)1.4%5%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)16.4%16.8%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)4.5%1.8%1.6%Worse
Long-stay residents with a catheter left in the bladder (lower is better)0%0.7%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)4.6%14%13.9%Better
Long-stay residents whose walking worsened (lower is better)6.7%17.2%14.1%Better
Long-stay residents who lose too much weight (lower is better)7.5%6.1%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)24.7%13.8%12.8%Worse
Long-stay residents who were physically restrained (lower is better)0%0.1%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)52.8%31.7%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)21.6%20%19%Worse
Long-stay residents given a flu vaccine (higher is better)98.3%94.5%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)100%89.4%93.6%Better

Short-stay residents

This facility2.4%Tennessee average1.7%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Tennessee and U.S. averages
MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)2.4%1.7%1.6%Worse
Short-stay residents given a flu vaccine (higher is better)98.5%79.8%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)98.4%79.3%82%Better

Inspection citations

State inspectors cited this home for 7 health deficiencies and 3 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
November 14, 2023
Fire safety
Meet Health Care Facilities Code mechanical requirements.
Miscellaneous Deficiencies · Tag K0900
E
Potential harm, pattern
Corrected November 27, 2023
November 14, 2023
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
D
Potential harm, isolated
Corrected November 20, 2023
November 14, 2023
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
D
Potential harm, isolated
Corrected December 12, 2023
November 14, 2023
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected December 6, 2023
November 14, 2023
Standard
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Tag F0655
D
Potential harm, isolated
Corrected December 5, 2023
March 18, 2020
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
D
Potential harm, isolated
Corrected April 4, 2020
March 6, 2019
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected April 3, 2019
March 6, 2019
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
E
Potential harm, pattern
Corrected April 3, 2019
March 6, 2019
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected April 3, 2019
March 6, 2019
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected April 3, 2019

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
CANNON, JOSHUA
Individual
adp of the snfNOT APPLICABLE12/27/2004
DAVIS, CLINTON
Individual
adp of the snfNOT APPLICABLE01/01/2019
HOLCOMBE, MICHELLE
Individual
adp of the snfNOT APPLICABLE01/01/2019
OCOEE FOUNDATION INC
Organization
adp of the snfNOT APPLICABLE06/19/2008
OCOEE HILLVIEW PROPERTY LLC
Organization
adp of the snfNOT APPLICABLE09/01/2008
PIONEER CONSULTING LLC
Organization
adp of the snfNOT APPLICABLE03/26/2025
SHANKLE, VICTORIA
Individual
adp of the snfNOT APPLICABLE01/01/2021
SHEEHAN, JOHN
Individual
adp of the snfNOT APPLICABLE06/19/2008
TWIN RIVERS HEALTH & REHABILITATION LLC
Organization
adp of the snfNOT APPLICABLE03/26/2025
SHEEHAN, JOHN
Individual
corporate officerNOT APPLICABLE06/19/2008
OCOEE FOUNDATION INC
Organization
direct ownership interestNOT APPLICABLE06/19/2008
KUPCHYNSKY, KATHLEEN
Individual
managing control - governing bodyNOT APPLICABLE02/04/2024
PHILLIPS, DOROTHY
Individual
managing control - governing bodyNOT APPLICABLE02/07/2024
SHEEHAN, JOHN
Individual
managing control - governing bodyNOT APPLICABLE02/07/2024
SHEEHAN, MARGARET
Individual
managing control - governing bodyNOT APPLICABLE06/19/2008
BRADLEY, DON
Individual
operational/managerial controlNOT APPLICABLE02/07/2019
BURTON, WILLIAM
Individual
operational/managerial controlNOT APPLICABLE02/07/2024
CANNON, JOSHUA
Individual
operational/managerial controlNOT APPLICABLE12/27/2004
DAVIS, CLINTON
Individual
operational/managerial controlNOT APPLICABLE01/01/2019
HOLCOMBE, MICHELLE
Individual
operational/managerial controlNOT APPLICABLE01/01/2019
KUPCHYNSKY, KATHLEEN
Individual
operational/managerial controlNOT APPLICABLE02/04/2024
OCOEE FOUNDATION INC
Organization
operational/managerial controlNOT APPLICABLE06/19/2008
PHILLIPS, DOROTHY
Individual
operational/managerial controlNOT APPLICABLE02/07/2024
PIONEER CONSULTING LLC
Organization
operational/managerial controlNOT APPLICABLE01/01/2019
SHEEHAN, JOHN
Individual
operational/managerial controlNOT APPLICABLE02/07/2024
SHEEHAN, MARGARET
Individual
operational/managerial controlNOT APPLICABLE06/19/2008
SMITH, FRANK
Individual
operational/managerial controlNOT APPLICABLE02/07/2024
TWIN RIVERS HEALTH & REHABILITATION LLC
Organization
operational/managerial controlNOT APPLICABLE01/01/2019

Other nursing homes near Hillview Health Center

  1. Hermitage Health Center

    1633 Hillview Drive, Elizabethton, TN 37643 · under 1 mi

    Non-profit · 70 beds · Part of Twin Rivers Health & Rehabilitation

    • CMS high performer
    ★★★★★5Much above average
  2. Life Care Center of Elizabethton

    1641 Highway 19E, Elizabethton, TN 37643 · 1.1 mi

    For-profit · 158 beds · Part of Life Care Centers of America

    ★★★★★3Average
  3. Ivy Hall Nursing Home

    301 Watauga Ave, Elizabethton, TN 37643 · 1.3 mi

    For-profit · 101 beds

    • CMS high performer
    ★★★★★5Much above average
  4. Signature Healthcare of Elizabethton Rehab & Welln

    1200 Spruce Lane, Elizabethton, TN 37643 · 1.7 mi

    For-profit · 94 beds · Part of Signature Healthcare

    ★★★★★5Much above average
  5. Abundant Christian Living Community Rehabilitation

    2012 Sherwood Drive, Johnson City, TN 37601 · 7.3 mi

    For-profit · 103 beds

    ★★★★★5Much above average
  6. Princeton Transitional Care & Assisted Living

    401 Princeton Road, Johnson City, TN 37601 · 7.4 mi

    For-profit · 47 beds · Part of Signature Healthcare

    • CMS high performer
    ★★★★★5Much above average

All nursing homes in Elizabethton, TN · Compare side by side

Frequently asked questions

What is Hillview Health Center's rating?

Hillview Health Center has 4 out of 5 stars on the CMS overall star rating. The average for Tennessee nursing homes is 3 stars.

How many inspection citations did Hillview Health Center receive?

Its most recent standard health inspection found 3 citations, compared with a Tennessee average of 4.4. Every citation is listed on this page with its severity.

Does Hillview Health Center accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Hillview Health Center?

It is government - federal and part of Twin Rivers Health & Rehabilitation. The ownership section on this page lists the owners and managers reported to CMS.

Where is Hillview Health Center and how do I contact it?

Hillview Health Center is at 1666 Hillview Drive, Elizabethton, TN 37643. Phone: (423) 542-5061.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.