nursing home in Memphis, TN
Shelby Oaks Post Acute
5070 Sanderlin Avenue, Memphis, TN 38117 · (901) 682-5677
★★★★★1
Much below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★1
- Quality measures★★★★★2
- Abuse citation
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Shelby Oaks Post Acute at a glance
Shelby Oaks Post Acute is a 77-bed for-profit nursing home in Memphis, Tennessee (Shelby County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the Tennessee average of 3.
Residents receive about 3.5 hours of nursing care per day (0.6 of them from registered nurses), worse than the state average of 3.8 hours.
Its most recent standard health inspection (January 8, 2026) found 5 health citations. The Tennessee average is 4.4.
Federal regulators fined it 1 time in the past three years, totaling $79,356.
Nursing staff turnover is 59.7% per year (state average 48.9%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 77
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Links Healthcare Group
- Medicare-certified since
- July 18, 2001
- Resident/family council
- Resident
- County
- Shelby County
- CMS Certification Number
- 445426
Ratings
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 3 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 1 / 5 | 2.5 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 3.6 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 3 / 5 | 3.6 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 1 / 5 | 3.4 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.51 hrs | 3.80 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.62 hrs | 0.60 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.03 hrs | 2.12 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.91 hrs | 3.31 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 59.7% | 48.9% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 66.7% | 43.2% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 5 | 4 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 93.8 | 47.9 | 80.6 | Worse |
Penalties
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $79,356 | $22,907 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 77 | 114 | 107 | |
| Average residents per day | 64 | 84 | 86 | |
| Occupancy | 83.4% | 74.8% | 80.9% |
Long-stay residents
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.3% | 3.4% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 14.4% | 5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 17% | 16.8% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 0.5% | 1.8% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 7.8% | 14% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 4.8% | 17.2% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 3.6% | 6.1% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 57% | 13.8% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 14.1% | 31.7% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 6.1% | 20% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 96.8% | 94.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 89.4% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 2.8% | 1.7% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 92.3% | 79.8% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.3% | 79.3% | 82% | Better |
Inspection citations
State inspectors cited this home for 22 health deficiencies and 7 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| January 8, 2026 Fire safety | Ensure precautions for handling oxygen cylinders and equipment are correctly followed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0929 | D Potential harm, isolated | Corrected January 30, 2026 |
| January 8, 2026 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected March 24, 2026 |
| January 8, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected March 24, 2026 |
| January 8, 2026 Standard | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | D Potential harm, isolated | Corrected March 24, 2026 |
| November 12, 2025 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | D Potential harm, isolated | Corrected January 5, 2026 |
| November 12, 2025 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected January 5, 2026 |
| November 12, 2025 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected January 5, 2026 |
| September 30, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | J Immediate jeopardy, isolated | Corrected October 22, 2025 |
| September 30, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected October 22, 2025 |
| November 17, 2022 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | D Potential harm, isolated | Corrected December 14, 2022 |
| November 17, 2022 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected December 14, 2022 |
| November 17, 2022 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | D Potential harm, isolated | Corrected December 14, 2022 |
| November 17, 2022 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | G Actual harm, isolated | Corrected February 22, 2023 |
| November 17, 2022 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected March 10, 2023 |
| November 17, 2022 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | E Potential harm, pattern | Corrected February 22, 2023 |
| November 17, 2022 Standard | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. Resident Rights Deficiencies · Tag F0569 | D Potential harm, isolated | Corrected February 22, 2023 |
| November 17, 2022 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected February 22, 2023 |
| November 17, 2022 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected March 10, 2023 |
| November 17, 2022 Standard | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services Deficiencies · Tag F0727 | D Potential harm, isolated | Corrected February 22, 2023 |
| November 17, 2022 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | D Potential harm, isolated | Corrected March 10, 2023 |
| November 17, 2022 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected February 22, 2023 |
| November 17, 2022 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected March 10, 2023 |
| November 17, 2022 Standard | Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · Tag F0565 | D Potential harm, isolated | Corrected February 22, 2023 |
| July 8, 2021 Standard | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | D Potential harm, isolated | Corrected July 30, 2021 |
| July 8, 2021 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected July 30, 2021 |
| July 8, 2021 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected July 30, 2021 |
| July 8, 2021 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected July 30, 2021 |
| July 8, 2021 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected July 30, 2021 |
| July 8, 2021 Standard | Make sure that a working call system is available in each resident's bathroom and bathing area. Environmental Deficiencies · Tag F0919 | D Potential harm, isolated | Corrected July 30, 2021 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $79,356 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| September 30, 2025 | Fine | $79,356 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| 5070 SANDERLIN AVENUE TN LLC Organization | 5% or greater mortgage interest | NOT APPLICABLE | 01/01/2025 |
| 5070 SANDERLIN AVENUE TN LLC Organization | adp of the snf | NOT APPLICABLE | 12/19/2024 |
| HINES, ELBERT Individual | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| HOLT, WESTON Individual | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| LINKS HEALTHCARE GROUP LLC Organization | adp of the snf | NOT APPLICABLE | 01/02/2025 |
| HINES, ELBERT Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| HOLT, WESTON Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| LINKS HEALTHCARE GROUP LLC Organization | operational/managerial control | NOT APPLICABLE | 12/19/2024 |
| RODRIGUEZ, CURTIS Individual | operational/managerial control | NOT APPLICABLE | 12/20/2024 |
| TILFORD, TOBY Individual | operational/managerial control | NOT APPLICABLE | 12/26/2024 |
Other nursing homes near Shelby Oaks Post Acute
Allen Morgan Health and Rehabilitation Center
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Non-profit · 31 beds
- CMS high performer
★★★★★5Much above averageHighlands Health and Rehabilitation Center
3549 Norriswood, Memphis, TN 38111 · 2.6 mi
For-profit · 180 beds · Part of Champion Care
★★★★★2Below averageSignature Healthcare of Primacy
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For-profit · 120 beds · Part of Signature Healthcare
★★★★★5Much above averageIris Cove Health & Rehabilitation
6733 Quince Road, Memphis, TN 38119 · 3.7 mi
For-profit · 188 beds · Part of Lyon Healthcare
★★★★★2Below averageWaters of Memphis A Rehabilitation & Nursing Ctr
6500 Kirby Gate Boulevard, Memphis, TN 38119 · 3.7 mi
For-profit · 90 beds · Part of Infinity Healthcare Consulting
★★★★★1Much below averageDelta Blues Health & Rehabilitation
3933 Allenbrooke Cove, Memphis, TN 38118 · 4.9 mi
For-profit · 180 beds · Part of Lyon Healthcare
★★★★★2Below average
Frequently asked questions
What is Shelby Oaks Post Acute's rating?
Shelby Oaks Post Acute has 1 out of 5 stars on the CMS overall star rating. The average for Tennessee nursing homes is 3 stars.
How many inspection citations did Shelby Oaks Post Acute receive?
Its most recent standard health inspection found 5 citations, compared with a Tennessee average of 4.4. Every citation is listed on this page with its severity.
Does Shelby Oaks Post Acute accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Shelby Oaks Post Acute?
It is for profit - limited liability company and part of Links Healthcare Group. The ownership section on this page lists the owners and managers reported to CMS.
Where is Shelby Oaks Post Acute and how do I contact it?
Shelby Oaks Post Acute is at 5070 Sanderlin Avenue, Memphis, TN 38117. Phone: (901) 682-5677.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.