nursing home in Pigeon Forge, TN
Smoky Mountain Health and Rehabilitation Center
415 Cole Drive, Pigeon Forge, TN 37863 · (865) 428-5454
★★★★★1
Much below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★1
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Smoky Mountain Health and Rehabilitation Center at a glance
Smoky Mountain Health and Rehabilitation Center is a 120-bed for-profit nursing home in Pigeon Forge, Tennessee (Sevier County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the Tennessee average of 3.
Residents receive about 3.4 hours of nursing care per day (0.5 of them from registered nurses), worse than the state average of 3.8 hours.
Its most recent standard health inspection (January 5, 2024) found 6 health citations. The Tennessee average is 4.4.
Federal regulators fined it 2 times in the past three years, totaling $61,180.
Nursing staff turnover is 70.1% per year (state average 48.9%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 120
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Cch Healthcare
- Medicare-certified since
- September 1, 1996
- Resident/family council
- Resident
- County
- Sevier County
- CMS Certification Number
- 445382
Ratings
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 1 / 5 | 2.5 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.6 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 4 / 5 | 3.6 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 1 / 5 | 3.4 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.45 hrs | 3.80 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.47 hrs | 0.60 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.01 hrs | 2.12 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.87 hrs | 3.31 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 70.1% | 48.9% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 61.5% | 43.2% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 2 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 6 | 4 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 62.3 | 47.9 | 80.6 | Better |
Penalties
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $61,180 | $22,907 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 3 | 1 | 1 | Worse |
Size
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 120 | 114 | 107 | |
| Average residents per day | 85 | 84 | 86 | |
| Occupancy | 70.9% | 74.8% | 80.9% |
Long-stay residents
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.1% | 3.4% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 4.9% | 5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 10.4% | 16.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 1.8% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.3% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 13.3% | 14% | 13.9% | Average |
| Long-stay residents whose walking worsened (lower is better) | 26.4% | 17.2% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 8.5% | 6.1% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 4.3% | 13.8% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 23.5% | 31.7% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 18.9% | 20% | 19% | Average |
| Long-stay residents given a flu vaccine (higher is better) | 73.6% | 94.5% | 95.5% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 65.9% | 89.4% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.7% | 1.7% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 62.4% | 79.8% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 37.1% | 79.3% | 82% | Worse |
Inspection citations
State inspectors cited this home for 16 health deficiencies and 12 fire safety deficiencies in the inspection records CMS currently publishes. 4 citations involved actual harm, including 2 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 21, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | G Actual harm, isolated | Deficient, Provider has no plan of correction |
| April 5, 2024 Complaint | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | J Immediate jeopardy, isolated | Corrected April 8, 2024 |
| April 5, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected April 8, 2024 |
| April 5, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | G Actual harm, isolated | Corrected July 22, 2024 |
| January 5, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected January 30, 2024 |
| January 5, 2024 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | F Potential harm, widespread | Corrected February 2, 2024 |
| January 5, 2024 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected January 30, 2024 |
| January 5, 2024 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | F Potential harm, widespread | Corrected January 30, 2024 |
| January 5, 2024 Fire safety | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Tag K0711 | E Potential harm, pattern | Corrected January 30, 2024 |
| January 5, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected January 30, 2024 |
| January 5, 2024 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected January 30, 2024 |
| January 5, 2024 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected January 26, 2024 |
| January 5, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected January 26, 2024 |
| January 5, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected January 26, 2024 |
| January 5, 2024 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected January 26, 2024 |
| January 5, 2024 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected January 26, 2024 |
| January 5, 2024 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected January 26, 2024 |
| June 16, 2021 Fire safety | Ensure that testing and maintenance of electrical equipment is performed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921 | F Potential harm, widespread | Corrected July 13, 2021 |
| June 16, 2021 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | F Potential harm, widespread | Corrected July 16, 2021 |
| June 16, 2021 Fire safety | Construct fire resistant interior walls. Smoke Deficiencies · Tag K0331 | E Potential harm, pattern | Corrected July 8, 2021 |
| September 11, 2019 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | E Potential harm, pattern | Corrected October 16, 2019 |
| September 11, 2019 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected October 16, 2019 |
| September 11, 2019 Standard | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Tag F0867 | F Potential harm, widespread | Corrected October 19, 2019 |
| September 11, 2019 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected October 19, 2019 |
| September 11, 2019 Standard | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | E Potential harm, pattern | Corrected October 19, 2019 |
| September 11, 2019 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | E Potential harm, pattern | Corrected October 19, 2019 |
| September 11, 2019 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected October 19, 2019 |
| September 11, 2019 Standard | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected October 19, 2019 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 3 federal penalties in the past three years, including $61,180 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| April 5, 2024 | Payment Denial | 81 days from May 2, 2024 |
| April 5, 2024 | Fine | $43,925 |
| April 5, 2024 | Fine | $17,255 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| 1026 ENTERPRISES II, LLC Organization | adp of the snf | NOT APPLICABLE | 06/01/2025 |
| 10-26 NATIONWIDE TR Organization | adp of the snf | NOT APPLICABLE | 06/01/2025 |
| CAPITAL HOLDINGS TRUST Organization | adp of the snf | NOT APPLICABLE | 06/01/2025 |
| CCH HEALTHCARE NC, LLC Organization | adp of the snf | NOT APPLICABLE | 06/30/2025 |
| CHAMBERLAIN, LEONARD Individual | adp of the snf | NOT APPLICABLE | 06/01/2025 |
| DANIEL, ANTON Individual | adp of the snf | NOT APPLICABLE | 06/01/2025 |
| SM HEALTHCARE PC LLC Organization | adp of the snf | NOT APPLICABLE | 06/01/2025 |
| STARLIGHT HEALTHCARE LLC Organization | adp of the snf | NOT APPLICABLE | 06/01/2025 |
| STERN, JACOB Individual | adp of the snf | NOT APPLICABLE | 06/01/2025 |
| 1026 ENTERPRISES II, LLC Organization | direct ownership interest | NOT APPLICABLE | 06/01/2025 |
| STARLIGHT HEALTHCARE LLC Organization | direct ownership interest | NOT APPLICABLE | 06/01/2025 |
| 10-26 NATIONWIDE TR Organization | indirect ownership interest | NOT APPLICABLE | 06/01/2025 |
| CAPITAL HOLDINGS TRUST Organization | indirect ownership interest | NOT APPLICABLE | 06/01/2025 |
| JEREMIAS, BARUCH Individual | indirect ownership interest | NOT APPLICABLE | 06/01/2025 |
| STERN, JACOB Individual | indirect ownership interest | NOT APPLICABLE | 06/01/2025 |
| STERN, JACOB Individual | managing control - governing body | NOT APPLICABLE | 06/01/2025 |
| CCH HEALTHCARE NC, LLC Organization | operational/managerial control | NOT APPLICABLE | 06/01/2025 |
| CHAMBERLAIN, LEONARD Individual | operational/managerial control | NOT APPLICABLE | 06/01/2025 |
| DANIEL, ANTON Individual | operational/managerial control | NOT APPLICABLE | 06/01/2025 |
| SM HEALTHCARE PC LLC Organization | operational/managerial control | NOT APPLICABLE | 06/01/2025 |
| STERN, JACOB Individual | operational/managerial control | NOT APPLICABLE | 06/01/2025 |
Other nursing homes near Smoky Mountain Health and Rehabilitation Center
Sevierville Health and Rehabilitation Center
415 Catlett Rd, Sevierville, TN 37862 · 6.2 mi
Non-profit · 98 beds
★★★★★4Above averageJefferson County Nursing Home
914 Industrial Park Rd, Dandridge, TN 37725 · 18.5 mi
Government · 160 beds
★★★★★3AverageAsbury Place at Maryville
936 Epworth Road, Maryville, TN 37804 · 20.3 mi
For-profit · 181 beds
- Abuse citation
★★★★★1Much below averageOcoee Transitional Care Center LLC
2320 East Lamar Alexander Pkwy, Maryville, TN 37804 · 21.1 mi
Non-profit · 76 beds · Part of Twin Rivers Health & Rehabilitation
★★★★★3AverageHolston Health & Rehabilitation Center
3916 Boyds Bridge Pike, Knoxville, TN 37914 · 21.6 mi
For-profit · 94 beds · Part of National Healthcare Corporation
★★★★★5Much above averageIsland Home Park Health and Rehab
1758 Hillwood Drive, Knoxville, TN 37920 · 21.9 mi
Non-profit · 95 beds
★★★★★4Above average
All nursing homes in Pigeon Forge, TN · Compare side by side
Frequently asked questions
What is Smoky Mountain Health and Rehabilitation Center's rating?
Smoky Mountain Health and Rehabilitation Center has 1 out of 5 stars on the CMS overall star rating. The average for Tennessee nursing homes is 3 stars.
How many inspection citations did Smoky Mountain Health and Rehabilitation Center receive?
Its most recent standard health inspection found 6 citations, compared with a Tennessee average of 4.4. Every citation is listed on this page with its severity.
Does Smoky Mountain Health and Rehabilitation Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Smoky Mountain Health and Rehabilitation Center?
It is for profit - limited liability company and part of Cch Healthcare. The ownership section on this page lists the owners and managers reported to CMS.
Where is Smoky Mountain Health and Rehabilitation Center and how do I contact it?
Smoky Mountain Health and Rehabilitation Center is at 415 Cole Drive, Pigeon Forge, TN 37863. Phone: (865) 428-5454.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.