nursing home in Maryville, TN

Ocoee Transitional Care Center LLC

2320 East Lamar Alexander Pkwy, Maryville, TN 37804 · (865) 273-8300

★★★★★3
Average
CMS overall star rating
  • Health inspections★★★★★3
  • Staffing★★★★★4
  • Quality measures★★★★★4

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Ocoee Transitional Care Center LLC at a glance

Ocoee Transitional Care Center LLC is a 76-bed non-profit nursing home in Maryville, Tennessee (Blount County).

CMS gives it 3 out of 5 stars on its overall star rating, close to the Tennessee average of 3.

Residents receive about 4.4 hours of nursing care per day (1.1 of them from registered nurses), better than the state average of 3.8 hours.

Its most recent standard health inspection (July 15, 2026) found 6 health citations. The Tennessee average is 4.4.

It has not received a federal fine in the past three years.

Nursing staff turnover is 50% per year (state average 48.9%).

Facility details

Type
Nursing home
Ownership
Non Profit - Corporation
Beds
76
Certified for
Medicare
Chain / affiliated entity
Twin Rivers Health & Rehabilitation
Medicare-certified since
October 3, 1997
Resident/family council
Resident
County
Blount County
CMS Certification Number
445404

Ratings

MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)3 / 53 / 53 / 5Average
Health inspection rating ⓘ (higher is better)3 / 53 / 52.8 / 5Average
Staffing rating ⓘ (higher is better)4 / 52.5 / 52.9 / 5Better
Quality measures rating ⓘ (higher is better)4 / 53.6 / 53.6 / 5Average
Short-stay (rehab) quality rating (higher is better)4 / 53.4 / 53.3 / 5Better

Staffing

This facility4.36 hrsTennessee average3.80 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Tennessee and U.S. averages
MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)4.36 hrs3.80 hrs3.86 hrsBetter
Registered nurse hours per resident per day (higher is better)1.15 hrs0.60 hrs0.69 hrsBetter
Nurse aide hours per resident per day (higher is better)1.59 hrs2.12 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)3.70 hrs3.31 hrs3.42 hrsBetter
Nursing staff turnover (yearly) (lower is better)50%48.9%45.8%Worse
Registered nurse turnover (yearly) (lower is better)33.3%43.2%42.9%Better
Administrators who left in the past year (lower is better)011Better

Inspections

This facility6Tennessee average4U.S. average9
Health citations in the most recent inspection: this facility vs. Tennessee and U.S. averages
MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)649Better
Citations from complaint investigations (latest cycle) (lower is better)413Worse
Weighted health inspection score ⓘ (lower is better)3147.980.6Better

Penalties

This facility0Tennessee average1U.S. average1
Fines in the past 3 years: this facility vs. Tennessee and U.S. averages
MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$22,907$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Certified beds76114107
Average residents per day668486
Occupancy87%74.8%80.9%

Long-stay residents

This facility13.8%Tennessee average3.4%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Tennessee and U.S. averages
MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)13.8%3.4%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)16%5%4.6%Worse
Long-stay residents with a urinary tract infection (lower is better)0%1.8%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0%0.7%0.8%Better
Long-stay residents with depressive symptoms (lower is better)22.2%13.8%12.8%Worse
Long-stay residents who were physically restrained (lower is better)0%0.1%0.1%Better
Long-stay residents with new or worse incontinence (lower is better)24.1%20%19%Worse
Long-stay residents given a pneumonia vaccine (higher is better)100%89.4%93.6%Better

Short-stay residents

This facility2.5%Tennessee average1.7%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Tennessee and U.S. averages
MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)2.5%1.7%1.6%Worse
Short-stay residents given a flu vaccine (higher is better)98.8%79.8%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)98.5%79.3%82%Better

Inspection citations

State inspectors cited this home for 17 health deficiencies and 12 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
July 15, 2026
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected August 11, 2026
July 15, 2026
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected August 11, 2026
July 15, 2026
Fire safety
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Egress Deficiencies · Tag K0225
E
Potential harm, pattern
Corrected August 11, 2026
July 15, 2026
Fire safety
Have restrictions on the use of portable space heaters.
Miscellaneous Deficiencies · Tag K0781
E
Potential harm, pattern
Corrected August 11, 2026
July 15, 2026
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
D
Potential harm, isolated
Corrected August 11, 2026
July 15, 2026
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected August 11, 2026
July 15, 2026
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected August 11, 2026
January 22, 2026
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected February 23, 2026
January 22, 2026
Complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · Tag F0867
D
Potential harm, isolated
Corrected February 23, 2026
January 22, 2026
Complaint
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
D
Potential harm, isolated
Corrected February 23, 2026
January 22, 2026
Complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected February 23, 2026
August 17, 2023
Fire safety
Establish an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies · Tag E0001
F
Potential harm, widespread
Corrected September 10, 2023
August 17, 2023
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
F
Potential harm, widespread
Corrected September 8, 2023
August 17, 2023
Fire safety
Meet requirements for the installation and maintenance of medical gas and medical vacuum systems.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0902
D
Potential harm, isolated
Corrected September 8, 2023
August 17, 2023
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
D
Potential harm, isolated
Corrected September 8, 2023
August 17, 2023
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected September 10, 2023
August 17, 2023
Standard
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Tag F0578
E
Potential harm, pattern
Corrected September 10, 2023
August 17, 2023
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected September 10, 2023
August 17, 2023
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected September 10, 2023
August 17, 2023
Standard
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0698
D
Potential harm, isolated
Corrected September 10, 2023
August 17, 2023
Standard
Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care Deficiencies · Tag F0699
D
Potential harm, isolated
Corrected September 10, 2023
August 17, 2023
Standard
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Tag F0655
D
Potential harm, isolated
Corrected September 10, 2023
August 17, 2023
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected September 10, 2023
August 17, 2023
Standard
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Tag F0623
D
Potential harm, isolated
Corrected September 10, 2023
January 15, 2020
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected January 22, 2020
January 15, 2020
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
D
Potential harm, isolated
Corrected January 30, 2020
January 15, 2020
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
D
Potential harm, isolated
Corrected January 31, 2020
January 15, 2020
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
E
Potential harm, pattern
Corrected January 30, 2020
January 15, 2020
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected January 30, 2020

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
DAVIS, CLINTON
Individual
adp of the snfNOT APPLICABLE06/18/2024
FUNCTIONAL PATHWAYS OF TENNESSEE LLC
Organization
adp of the snfNOT APPLICABLE07/01/2024
GUARDIAN PHARMACY OF KNOXVILLE, LLC
Organization
adp of the snfNOT APPLICABLE07/01/2024
HOLCOMBE, MICHELLE
Individual
adp of the snfNOT APPLICABLE07/01/2024
HUNT, BILLY
Individual
adp of the snfNOT APPLICABLE01/06/2025
OCOEE FOUNDATION INC
Organization
adp of the snfNOT APPLICABLE07/01/2024
OCOEE TCC-MVV PROPCO LLC
Organization
adp of the snfNOT APPLICABLE07/01/2024
PINNACLE FINANCIAL PARTNERS
Organization
adp of the snfNOT APPLICABLE07/01/2024
PIONEER CONSULTING LLC
Organization
adp of the snfNOT APPLICABLE01/06/2025
SALAZAR-CATRON, TERESA
Individual
adp of the snfNOT APPLICABLE01/01/2012
SENIOR CARE PARTNERS OF EAST TENNESSEE PLLC
Organization
adp of the snfNOT APPLICABLE01/06/2025
SHEEHAN, JOHN
Individual
adp of the snfNOT APPLICABLE07/01/2024
TWIN RIVERS HEALTH & REHABILITATION LLC
Organization
adp of the snfNOT APPLICABLE07/01/2024
PHILLIPS, DOROTHY
Individual
corporate directorNOT APPLICABLE02/07/2024
SHEEHAN, JOHN
Individual
corporate directorNOT APPLICABLE07/01/2024
SMITH, FRANK
Individual
corporate directorNOT APPLICABLE02/07/2024
DAVIS, CLINTON
Individual
individual is an owner, partner or trustee of any adp of the snfNOT APPLICABLE08/22/2025
BURTON, WILLIAM
Individual
managing control - governing bodyNOT APPLICABLE02/07/2024
CUNLIFFE, JOSEPH
Individual
managing control - governing bodyNOT APPLICABLE07/01/2024
KUPCHYNSKY, KATHLEEN
Individual
managing control - governing bodyNOT APPLICABLE02/07/2024
PHILLIPS, DOROTHY
Individual
managing control - governing bodyNOT APPLICABLE02/07/2024
SHEEHAN, JOHN
Individual
managing control - governing bodyNOT APPLICABLE02/07/2024
SHEEHAN, MARGARET
Individual
managing control - governing bodyNOT APPLICABLE02/07/2024
SMITH, FRANK
Individual
managing control - governing bodyNOT APPLICABLE02/07/2024
BRADLEY, DON
Individual
operational/managerial controlNOT APPLICABLE07/01/2024
BURTON, WILLIAM
Individual
operational/managerial controlNOT APPLICABLE07/01/2024
DAVIS, CLINTON
Individual
operational/managerial controlNOT APPLICABLE06/18/2024
HOLCOMBE, MICHELLE
Individual
operational/managerial controlNOT APPLICABLE07/01/2024
HUNT, BILLY
Individual
operational/managerial controlNOT APPLICABLE01/06/2025
KUPCHYNSKY, KATHLEEN
Individual
operational/managerial controlNOT APPLICABLE01/07/2025
OCOEE FOUNDATION INC
Organization
operational/managerial controlNOT APPLICABLE07/01/2024
PHILLIPS, DOROTHY
Individual
operational/managerial controlNOT APPLICABLE07/01/2024
PIONEER CONSULTING LLC
Organization
operational/managerial controlNOT APPLICABLE07/01/2024
SALAZAR-CATRON, TERESA
Individual
operational/managerial controlNOT APPLICABLE07/01/2024
SHEEHAN, JOHN
Individual
operational/managerial controlNOT APPLICABLE07/01/2024
SHEEHAN, MARGARET
Individual
operational/managerial controlNOT APPLICABLE01/07/2025
SMITH, FRANK
Individual
operational/managerial controlNOT APPLICABLE01/07/2025
TWIN RIVERS HEALTH & REHABILITATION LLC
Organization
operational/managerial controlNOT APPLICABLE07/01/2024

Other nursing homes near Ocoee Transitional Care Center LLC

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    936 Epworth Road, Maryville, TN 37804 · under 1 mi

    For-profit · 181 beds

    • Abuse citation
    ★★★★★1Much below average
  2. Fairpark Health and Rehabilitation

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    For-profit · 75 beds · Part of Simcha Hyman & Naftali Zanziper

    ★★★★★4Above average
  3. Shannondale of Maryville Health Care Center

    803 Shannondale Way, Maryville, TN 37803 · 2.4 mi

    Non-profit · 44 beds

    • CMS high performer
    ★★★★★5Much above average
  4. Foothills Transitional Care and Rehabilitation

    1012 Jamestown Way, Maryville, TN 37803 · 2.9 mi

    For-profit · 185 beds · Part of The Ensign Group

    ★★★★★2Below average
  5. Life Care Center of Blount County

    1965 Stewart Lane, Louisville, TN 37777 · 6.8 mi

    For-profit · 120 beds · Part of Life Care Centers of America

    ★★★★★3Average
  6. Lyonsview Health and Rehabilitation Center

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    • Special Focus candidate
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Frequently asked questions

What is Ocoee Transitional Care Center LLC's rating?

Ocoee Transitional Care Center LLC has 3 out of 5 stars on the CMS overall star rating. The average for Tennessee nursing homes is 3 stars.

How many inspection citations did Ocoee Transitional Care Center LLC receive?

Its most recent standard health inspection found 6 citations, compared with a Tennessee average of 4.4. Every citation is listed on this page with its severity.

Does Ocoee Transitional Care Center LLC accept Medicare and Medicaid?

CMS lists it as certified for: Medicare. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Ocoee Transitional Care Center LLC?

It is non profit - corporation and part of Twin Rivers Health & Rehabilitation. The ownership section on this page lists the owners and managers reported to CMS.

Where is Ocoee Transitional Care Center LLC and how do I contact it?

Ocoee Transitional Care Center LLC is at 2320 East Lamar Alexander Pkwy, Maryville, TN 37804. Phone: (865) 273-8300.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.