nursing home in Crossville, TN

Wyndridge Health and Rehab Ctr

456 Wayne Avenue, Crossville, TN 38555 · (931) 484-6129

★★★★★2
Below average
CMS overall star rating
  • Health inspections★★★★★3
  • Staffing★★★★★3
  • Quality measures★★★★★1

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Wyndridge Health and Rehab Ctr at a glance

Wyndridge Health and Rehab Ctr is a 157-bed non-profit nursing home in Crossville, Tennessee (Cumberland County).

CMS gives it 2 out of 5 stars on its overall star rating, worse than the Tennessee average of 3.

Residents receive about 4 hours of nursing care per day (0.5 of them from registered nurses), better than the state average of 3.8 hours.

Its most recent standard health inspection (March 25, 2026) found 5 health citations. The Tennessee average is 4.4.

It has not received a federal fine in the past three years.

Nursing staff turnover is 43.1% per year (state average 48.9%).

Facility details

Type
Nursing home
Ownership
Non Profit - Corporation
Beds
157
Certified for
Medicare and Medicaid
Medicare-certified since
November 9, 1992
Resident/family council
Resident
County
Cumberland County
CMS Certification Number
445304

Ratings

MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)2 / 53 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)3 / 53 / 52.8 / 5Average
Staffing rating ⓘ (higher is better)3 / 52.5 / 52.9 / 5Average
Quality measures rating ⓘ (higher is better)1 / 53.6 / 53.6 / 5Worse
Long-stay quality rating (higher is better)1 / 53.6 / 53.8 / 5Worse
Short-stay (rehab) quality rating (higher is better)1 / 53.4 / 53.3 / 5Worse

Staffing

This facility4.03 hrsTennessee average3.80 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Tennessee and U.S. averages
MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)4.03 hrs3.80 hrs3.86 hrsAverage
Registered nurse hours per resident per day (higher is better)0.52 hrs0.60 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.08 hrs2.12 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)3.21 hrs3.31 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)43.1%48.9%45.8%Better
Registered nurse turnover (yearly) (lower is better)41.2%43.2%42.9%Average
Administrators who left in the past year (lower is better)011Better

Inspections

This facility5Tennessee average4U.S. average9
Health citations in the most recent inspection: this facility vs. Tennessee and U.S. averages
MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)549Better
Citations from complaint investigations (latest cycle) (lower is better)113Better
Weighted health inspection score ⓘ (lower is better)2547.980.6Better

Penalties

This facility0Tennessee average1U.S. average1
Fines in the past 3 years: this facility vs. Tennessee and U.S. averages
MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$22,907$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Certified beds157114107
Average residents per day888486
Occupancy56.1%74.8%80.9%

Long-stay residents

This facility5.5%Tennessee average3.4%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Tennessee and U.S. averages
MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)5.5%3.4%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)10.3%5%4.6%Worse
Long-stay residents given antipsychotic medication (lower is better)14.4%16.8%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)1.6%1.8%1.6%Average
Long-stay residents with a catheter left in the bladder (lower is better)0.3%0.7%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)19.6%14%13.9%Worse
Long-stay residents whose walking worsened (lower is better)26.3%17.2%14.1%Worse
Long-stay residents who lose too much weight (lower is better)3%6.1%5.2%Better
Long-stay residents with depressive symptoms (lower is better)8.6%13.8%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.1%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)27.7%31.7%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)21.3%20%19%Worse
Long-stay residents given a flu vaccine (higher is better)96.6%94.5%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)99.1%89.4%93.6%Better

Short-stay residents

This facility0.8%Tennessee average1.7%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Tennessee and U.S. averages
MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0.8%1.7%1.6%Better
Short-stay residents given a flu vaccine (higher is better)93.3%79.8%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)96.3%79.3%82%Better

Inspection citations

State inspectors cited this home for 11 health deficiencies and 20 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
March 25, 2026
Fire safety
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921
D
Potential harm, isolated
Corrected March 27, 2026
March 25, 2026
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
D
Potential harm, isolated
Corrected April 1, 2026
March 25, 2026
Fire safety
Construct fire resistant interior walls.
Smoke Deficiencies · Tag K0331
D
Potential harm, isolated
Corrected March 26, 2026
March 25, 2026
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
D
Potential harm, isolated
Corrected April 1, 2026
March 25, 2026
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
D
Potential harm, isolated
Corrected March 27, 2026
March 25, 2026
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected April 27, 2026
March 25, 2026
Standard
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · Tag F0628
E
Potential harm, pattern
Corrected April 27, 2026
March 25, 2026
Complaint
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected April 27, 2026
March 25, 2026
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
D
Potential harm, isolated
Corrected April 27, 2026
March 25, 2026
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected April 27, 2026
May 1, 2025
Fire safety
Provide at least two remote exits on each floor or fire section of the building.
Egress Deficiencies · Tag K0252
D
Potential harm, isolated
Corrected May 29, 2025
May 1, 2025
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
D
Potential harm, isolated
Corrected May 29, 2025
May 1, 2025
Fire safety
Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.
Egress Deficiencies · Tag K0227
D
Potential harm, isolated
Corrected May 29, 2025
May 1, 2025
Fire safety
Conform to length requirements for dead end corridors.
Egress Deficiencies · Tag K0251
D
Potential harm, isolated
Corrected May 29, 2025
November 30, 2022
Fire safety
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921
F
Potential harm, widespread
Corrected January 14, 2023
November 30, 2022
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
F
Potential harm, widespread
Corrected January 14, 2023
November 30, 2022
Fire safety
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies · Tag K0341
F
Potential harm, widespread
Corrected January 14, 2023
November 30, 2022
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
F
Potential harm, widespread
Corrected January 14, 2023
November 30, 2022
Fire safety
Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0908
F
Potential harm, widespread
Corrected January 14, 2023
November 30, 2022
Fire safety
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies · Tag E0006
E
Potential harm, pattern
Corrected December 29, 2022
November 30, 2022
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
E
Potential harm, pattern
Corrected January 14, 2023
November 30, 2022
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
D
Potential harm, isolated
Corrected January 14, 2023
November 30, 2022
Fire safety
Develop a communication plan.
Emergency Preparedness Deficiencies · Tag E0029
D
Potential harm, isolated
Corrected December 29, 2022
November 30, 2022
Fire safety
Have an alternate power supply for its alarm system.
Smoke Deficiencies · Tag K0344
D
Potential harm, isolated
Corrected January 14, 2023
November 30, 2022
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected January 1, 2023
November 30, 2022
Standard
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Tag F0692
D
Potential harm, isolated
Corrected January 24, 2023
November 30, 2022
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected December 22, 2022
August 14, 2019
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
D
Potential harm, isolated
Corrected August 15, 2019
August 14, 2019
Standard
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
D
Potential harm, isolated
Corrected August 29, 2019
August 14, 2019
Standard
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies · Tag F0636
D
Potential harm, isolated
Corrected August 29, 2019
August 14, 2019
Standard
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604
D
Potential harm, isolated
Corrected August 29, 2019

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
MURNER, HERSCHEL
Individual
adp of the snfNOT APPLICABLE06/04/2025
WILLETT, DWIGHT
Individual
adp of the snfNOT APPLICABLE02/24/2026
SOULE, AMY
Individual
corporate officerNOT APPLICABLE04/20/2017
SOULE, AMY
Individual
indirect ownership interestNOT APPLICABLE01/01/2014
MURNER, HERSCHEL
Individual
managing control - governing bodyNOT APPLICABLE01/01/2025
MURNER, HERSCHEL
Individual
operational/managerial controlNOT APPLICABLE01/01/2025

Other nursing homes near Wyndridge Health and Rehab Ctr

  1. Life Care Center of Crossville

    80 Justice St, Crossville, TN 38555 · 1.6 mi

    For-profit · 122 beds · Part of Life Care Centers of America

    ★★★★★4Above average
  2. Wharton Nursing Home

    878-880 West Main Street, Pleasant Hill, TN 38578 · 10.1 mi

    Non-profit · 62 beds

    ★★★★★1Much below average
  3. The Preserve at Fairfield Glade

    100 Samaritan Way, Crossville, TN 38558 · 10.4 mi

    For-profit · 60 beds · Part of Liberty Senior Living

    • New owner (last 12 months)
    ★★★★★4Above average
  4. Standing Stone Care and Rehab

    410 W Crawford Avenue, Monterey, TN 38574 · 19.2 mi

    For-profit · 115 beds · Part of Signature Healthcare

    ★★★★★5Much above average
  5. Signature Healthcare of Rockwood Rehab & Wellness

    5580 Roane State Hwy, Rockwood, TN 37854 · 20.7 mi

    For-profit · 157 beds · Part of Signature Healthcare

    ★★★★★5Much above average
  6. Spring City Care and Rehabilitation Center

    331 Hinch Street, Spring City, TN 37381 · 21.2 mi

    For-profit · 138 beds · Part of Signature Healthcare

    ★★★★★4Above average

All nursing homes in Crossville, TN · Compare side by side

Frequently asked questions

What is Wyndridge Health and Rehab Ctr's rating?

Wyndridge Health and Rehab Ctr has 2 out of 5 stars on the CMS overall star rating. The average for Tennessee nursing homes is 3 stars.

How many inspection citations did Wyndridge Health and Rehab Ctr receive?

Its most recent standard health inspection found 5 citations, compared with a Tennessee average of 4.4. Every citation is listed on this page with its severity.

Does Wyndridge Health and Rehab Ctr accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Wyndridge Health and Rehab Ctr?

It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.

Where is Wyndridge Health and Rehab Ctr and how do I contact it?

Wyndridge Health and Rehab Ctr is at 456 Wayne Avenue, Crossville, TN 38555. Phone: (931) 484-6129.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.