nursing home in Crossville, TN
Life Care Center of Crossville
80 Justice St, Crossville, TN 38555 · (931) 484-4782
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★3
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Life Care Center of Crossville at a glance
Life Care Center of Crossville is a 122-bed for-profit nursing home in Crossville, Tennessee (Cumberland County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Tennessee average of 3.
Residents receive about 3.7 hours of nursing care per day (0.3 of them from registered nurses), close to the state average of 3.8 hours.
Its most recent standard health inspection (March 18, 2026) found 3 health citations. The Tennessee average is 4.4.
Federal regulators fined it 1 time in the past three years, totaling $8,824.
Nursing staff turnover is 41.3% per year (state average 48.9%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 122
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Life Care Centers of America
- Medicare-certified since
- August 8, 1984
- Resident/family council
- Resident
- County
- Cumberland County
- CMS Certification Number
- 445167
Ratings
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.5 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.6 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.6 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.4 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.68 hrs | 3.80 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.27 hrs | 0.60 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.06 hrs | 2.12 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.33 hrs | 3.31 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 41.3% | 48.9% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 20% | 43.2% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 3 | 4 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 32 | 47.9 | 80.6 | Better |
Penalties
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $8,824 | $22,907 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 122 | 114 | 107 | |
| Average residents per day | 79 | 84 | 86 | |
| Occupancy | 65.1% | 74.8% | 80.9% |
Long-stay residents
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.1% | 3.4% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 3% | 5% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 8.7% | 16.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 3.4% | 1.8% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 14.7% | 14% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 15.2% | 17.2% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 13.8% | 6.1% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 0.4% | 13.8% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 40.2% | 31.7% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 29.5% | 20% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 98.6% | 94.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 89.4% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.7% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 97.6% | 79.8% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 97.5% | 79.3% | 82% | Better |
Inspection citations
State inspectors cited this home for 17 health deficiencies and 2 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| March 18, 2026 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected April 10, 2026 |
| March 18, 2026 Standard | Provide special eating equipment and utensils for residents who need them and appropriate assistance. Nutrition and Dietary Deficiencies · Tag F0810 | D Potential harm, isolated | Corrected April 10, 2026 |
| March 18, 2026 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected April 10, 2026 |
| March 18, 2026 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected April 10, 2026 |
| December 4, 2024 Standard | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. Administration Deficiencies · Tag F0849 | F Potential harm, widespread | Corrected January 13, 2025 |
| December 4, 2024 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | E Potential harm, pattern | Corrected January 13, 2025 |
| December 4, 2024 Standard | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · Tag F0814 | E Potential harm, pattern | Corrected January 13, 2025 |
| December 4, 2024 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | E Potential harm, pattern | Corrected January 13, 2025 |
| December 4, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected January 13, 2025 |
| December 4, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected January 13, 2025 |
| December 4, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected January 13, 2025 |
| December 4, 2024 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected January 13, 2025 |
| August 28, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected September 20, 2024 |
| August 28, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected September 20, 2024 |
| August 28, 2024 Complaint | Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0602 | D Potential harm, isolated | Corrected September 20, 2024 |
| December 21, 2023 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected January 19, 2024 |
| November 17, 2021 Fire safety | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Tag K0711 | D Potential harm, isolated | Corrected November 16, 2021 |
| November 17, 2021 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected January 1, 2022 |
| November 17, 2021 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected January 1, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $8,824 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| August 28, 2024 | Fine | $8,824 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CROSSVILLE MEDICAL INVESTORS, LLC Organization | adp of the snf | NOT APPLICABLE | 01/12/2009 |
| HOWE, CATHY Individual | adp of the snf | NOT APPLICABLE | 03/04/2025 |
| LIFE CARE CENTERS OF AMERICA, INC. Organization | adp of the snf | NOT APPLICABLE | 03/04/2025 |
| PRESTON, FORREST Individual | adp of the snf | NOT APPLICABLE | 01/12/2009 |
| WILLETT, DWIGHT Individual | adp of the snf | NOT APPLICABLE | 03/04/2025 |
| LAY, LISA Individual | corporate director | NOT APPLICABLE | 04/24/2017 |
| SWANKER, RICHARD Individual | corporate director | NOT APPLICABLE | 01/01/2022 |
| CROSS, CINDY Individual | corporate officer | NOT APPLICABLE | 11/01/2008 |
| HENRY, TERRY Individual | corporate officer | NOT APPLICABLE | 11/01/2008 |
| LAY, LISA Individual | corporate officer | NOT APPLICABLE | 02/09/2018 |
| SWANKER, RICHARD Individual | corporate officer | NOT APPLICABLE | 04/01/2011 |
| THURMOND, JOAN Individual | corporate officer | NOT APPLICABLE | 11/01/2008 |
| DEVELOPERS INVESTMENT COMPANY II, INC Organization | direct ownership interest | NOT APPLICABLE | 06/13/2008 |
| PRESTON, FORREST Individual | direct ownership interest | NOT APPLICABLE | 06/13/2008 |
| PRESTON, FORREST Individual | indirect ownership interest | NOT APPLICABLE | 06/13/2008 |
| BILBREY, EMILY Individual | managing control - governing body | NOT APPLICABLE | 07/19/2024 |
| HOWE, CATHY Individual | managing control - governing body | NOT APPLICABLE | 05/13/2019 |
| SOLOMON, JENNIFER Individual | managing control - governing body | NOT APPLICABLE | 05/01/2019 |
| BILBREY, EMILY Individual | operational/managerial control | NOT APPLICABLE | 07/19/2024 |
| CROSSVILLE MEDICAL INVESTORS, LLC Organization | operational/managerial control | NOT APPLICABLE | 01/12/2009 |
| DEVELOPERS INVESTMENT COMPANY II, INC Organization | operational/managerial control | NOT APPLICABLE | 06/13/2008 |
| FLETCHER, TODD Individual | operational/managerial control | NOT APPLICABLE | 12/13/2024 |
| HOWE, CATHY Individual | operational/managerial control | NOT APPLICABLE | 05/13/2019 |
| LIFE CARE CENTERS OF AMERICA, INC. Organization | operational/managerial control | NOT APPLICABLE | 11/01/2008 |
| PRESTON, AUBREY Individual | operational/managerial control | NOT APPLICABLE | 12/13/2024 |
| SOLOMON, JENNIFER Individual | operational/managerial control | NOT APPLICABLE | 05/01/2019 |
| WILLETT, DWIGHT Individual | operational/managerial control | NOT APPLICABLE | 10/01/2010 |
| ZIEGLER, JAMES Individual | operational/managerial control | NOT APPLICABLE | 12/13/2024 |
Other nursing homes near Life Care Center of Crossville
- ★★★★★2Below average
- ★★★★★1Much below average
The Preserve at Fairfield Glade
100 Samaritan Way, Crossville, TN 38558 · 11.7 mi
For-profit · 60 beds · Part of Liberty Senior Living
- New owner (last 12 months)
★★★★★4Above averageStanding Stone Care and Rehab
410 W Crawford Avenue, Monterey, TN 38574 · 19.7 mi
For-profit · 115 beds · Part of Signature Healthcare
★★★★★5Much above averageSpring City Care and Rehabilitation Center
331 Hinch Street, Spring City, TN 37381 · 20.3 mi
For-profit · 138 beds · Part of Signature Healthcare
★★★★★4Above averageSignature Healthcare of Rockwood Rehab & Wellness
5580 Roane State Hwy, Rockwood, TN 37854 · 21.1 mi
For-profit · 157 beds · Part of Signature Healthcare
★★★★★5Much above average
Frequently asked questions
What is Life Care Center of Crossville's rating?
Life Care Center of Crossville has 4 out of 5 stars on the CMS overall star rating. The average for Tennessee nursing homes is 3 stars.
How many inspection citations did Life Care Center of Crossville receive?
Its most recent standard health inspection found 3 citations, compared with a Tennessee average of 4.4. Every citation is listed on this page with its severity.
Does Life Care Center of Crossville accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Life Care Center of Crossville?
It is for profit - limited liability company and part of Life Care Centers of America. The ownership section on this page lists the owners and managers reported to CMS.
Where is Life Care Center of Crossville and how do I contact it?
Life Care Center of Crossville is at 80 Justice St, Crossville, TN 38555. Phone: (931) 484-4782.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.