nursing home in Knoxville, TN
Nhc Healthcare, Knoxville
809 East Emerald Ave, Knoxville, TN 37917 · (865) 524-7366
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★4
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Nhc Healthcare, Knoxville at a glance
Nhc Healthcare, Knoxville is a 127-bed for-profit nursing home in Knoxville, Tennessee (Knox County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Tennessee average of 3.
Residents receive about 3.8 hours of nursing care per day (1 of them from registered nurses), close to the state average of 3.8 hours.
Its most recent standard health inspection (April 29, 2026) found 1 health citation. The Tennessee average is 4.4.
It has not received a federal fine in the past three years.
Nursing staff turnover is 57.7% per year (state average 48.9%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 127
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- National Healthcare Corporation
- Medicare-certified since
- January 1, 1972
- Resident/family council
- Resident
- County
- Knox County
- CMS Certification Number
- 445098
Ratings
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.5 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.6 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 3 / 5 | 3.6 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.4 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.84 hrs | 3.80 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 1.00 hrs | 0.60 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 1.90 hrs | 2.12 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.29 hrs | 3.31 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 57.7% | 48.9% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 29.4% | 43.2% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 1 | 4 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 19 | 47.9 | 80.6 | Better |
Penalties
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $22,907 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 127 | 114 | 107 | |
| Average residents per day | 96 | 84 | 86 | |
| Occupancy | 75.7% | 74.8% | 80.9% |
Long-stay residents
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.1% | 3.4% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 9.4% | 5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 15.7% | 16.8% | 15.4% | Average |
| Long-stay residents with a urinary tract infection (lower is better) | 1.8% | 1.8% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.6% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 21.6% | 14% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 23.2% | 17.2% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 5.3% | 6.1% | 5.2% | Average |
| Long-stay residents with depressive symptoms (lower is better) | 2% | 13.8% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 32.6% | 31.7% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 15.2% | 20% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 94.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.7% | 89.4% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.1% | 1.7% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 92.7% | 79.8% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 97.1% | 79.3% | 82% | Better |
Inspection citations
State inspectors cited this home for 11 health deficiencies and 3 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| April 29, 2026 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected June 5, 2026 |
| April 29, 2026 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected May 29, 2026 |
| April 29, 2026 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected May 29, 2026 |
| April 29, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected May 12, 2026 |
| November 5, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected December 10, 2024 |
| March 15, 2023 Standard | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | G Actual harm, isolated | Corrected April 13, 2023 |
| March 15, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected April 13, 2023 |
| March 15, 2023 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected April 13, 2023 |
| March 15, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected April 13, 2023 |
| March 15, 2023 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected April 13, 2023 |
| March 15, 2023 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected April 13, 2023 |
| March 15, 2023 Standard | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. Quality of Life and Care Deficiencies · Tag F0744 | D Potential harm, isolated | Corrected April 13, 2023 |
| December 18, 2019 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected February 8, 2020 |
| December 18, 2019 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected February 8, 2020 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BLACKROCK INC Organization | adp of the snf | NOT APPLICABLE | 03/20/2019 |
| DIMENSIONAL FUND ADVISORS LP Organization | adp of the snf | NOT APPLICABLE | 03/07/2023 |
| DODSON, VICKI Individual | adp of the snf | NOT APPLICABLE | 06/01/2019 |
| KIDD, BRIAN Individual | adp of the snf | NOT APPLICABLE | 01/01/2017 |
| MORGAN STANLEY Organization | adp of the snf | NOT APPLICABLE | 11/08/2024 |
| NATIONAL HEALTHCARE CORPORATION Organization | adp of the snf | NOT APPLICABLE | 07/01/2000 |
| NATIONAL HEALTH CORPORATION Organization | adp of the snf | NOT APPLICABLE | 07/01/2000 |
| NHC-OP LP Organization | adp of the snf | NOT APPLICABLE | 07/01/2000 |
| SHUFORD, THOMAS Individual | adp of the snf | NOT APPLICABLE | 03/13/2025 |
| SMITH, BERT Individual | adp of the snf | NOT APPLICABLE | 03/13/2025 |
| VANGUARD GROUP INC Organization | adp of the snf | NOT APPLICABLE | 03/27/2017 |
| NASON JR., HOWARD Individual | corporate officer | NOT APPLICABLE | 04/18/2016 |
| MORGAN STANLEY INSTITUTIONAL ADVISORS LLC Organization | indirect ownership interest | NOT APPLICABLE | 11/08/2024 |
| NASON JR., HOWARD Individual | managing control - governing body | NOT APPLICABLE | 04/18/2016 |
| BARTON, REBECCA Individual | operational/managerial control | NOT APPLICABLE | 12/18/2018 |
| DODSON, VICKI Individual | operational/managerial control | NOT APPLICABLE | 06/01/2019 |
| KIDD, BRIAN Individual | operational/managerial control | NOT APPLICABLE | 01/01/2017 |
| NASON JR., HOWARD Individual | operational/managerial control | NOT APPLICABLE | 04/18/2016 |
| NATIONAL HEALTHCARE CORPORATION Organization | operational/managerial control | NOT APPLICABLE | 07/01/2000 |
| NHC-OP LP Organization | operational/managerial control | NOT APPLICABLE | 07/01/2000 |
| SHUFORD, THOMAS Individual | operational/managerial control | NOT APPLICABLE | 04/01/2013 |
| SMITH, BERT Individual | operational/managerial control | NOT APPLICABLE | 07/01/2017 |
| USSERY, ROBERT Individual | operational/managerial control | NOT APPLICABLE | 01/01/2009 |
Other nursing homes near Nhc Healthcare, Knoxville
Creekview Health and Rehabilitation
3300 Broadway NE, Knoxville, TN 37917 · under 1 mi
For-profit · 91 beds · Part of The Ensign Group
★★★★★2Below average- ★★★★★4Above average
Nhc Healthcare, Ft Sanders
2120 Highland Ave, Knoxville, TN 37916 · 2.4 mi
For-profit · 160 beds · Part of National Healthcare Corporation
★★★★★3AverageIsland Home Park Health and Rehab
1758 Hillwood Drive, Knoxville, TN 37920 · 3.1 mi
Non-profit · 95 beds
★★★★★4Above averageHolston Health & Rehabilitation Center
3916 Boyds Bridge Pike, Knoxville, TN 37914 · 3.8 mi
For-profit · 94 beds · Part of National Healthcare Corporation
★★★★★5Much above averageBeverly Park Place Health and Rehab
5321 Beverly Park Circle, Knoxville, TN 37918 · 4.1 mi
Non-profit · 271 beds
★★★★★3Average
Frequently asked questions
What is Nhc Healthcare, Knoxville's rating?
Nhc Healthcare, Knoxville has 3 out of 5 stars on the CMS overall star rating. The average for Tennessee nursing homes is 3 stars.
How many inspection citations did Nhc Healthcare, Knoxville receive?
Its most recent standard health inspection found 1 citation, compared with a Tennessee average of 4.4. Every citation is listed on this page with its severity.
Does Nhc Healthcare, Knoxville accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Nhc Healthcare, Knoxville?
It is for profit - limited liability company and part of National Healthcare Corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Nhc Healthcare, Knoxville and how do I contact it?
Nhc Healthcare, Knoxville is at 809 East Emerald Ave, Knoxville, TN 37917. Phone: (865) 524-7366.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.