nursing home in Woonsocket, RI
The Friendly Home
303 Rhodes Avenue, Woonsocket, RI 02895 · (401) 769-7220
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★3
- Quality measures★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
The Friendly Home at a glance
The Friendly Home is a 126-bed for-profit nursing home in Woonsocket, Rhode Island (Providence County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Rhode Island average of 2.9.
Residents receive about 3.7 hours of nursing care per day (0.5 of them from registered nurses), close to the state average of 3.7 hours.
Its most recent standard health inspection (December 19, 2025) found 12 health citations. The Rhode Island average is 9.3.
Federal regulators fined it 4 times in the past three years, totaling $107,709.
Nursing staff turnover is 51.9% per year (state average 40.6%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 126
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- June 1, 1979
- Resident/family council
- Resident
- County
- Providence County
- CMS Certification Number
- 415044
Ratings
| Measure | This facility | Rhode Island avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 2.9 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.3 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 3.1 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 3 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 1 / 5 | 3.2 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Rhode Island avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.66 hrs | 3.71 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.51 hrs | 0.77 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.44 hrs | 2.46 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.23 hrs | 3.34 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 51.9% | 40.6% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 30.8% | 37.9% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Rhode Island avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 12 | 9 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 151 | 117 | 80.6 | Worse |
Penalties
| Measure | This facility | Rhode Island avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 4 | 2 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $107,709 | $60,948 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 4 | 2 | 1 | Worse |
Size
| Measure | This facility | Rhode Island avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 126 | 114 | 107 | |
| Average residents per day | 111 | 99 | 86 | |
| Occupancy | 88.3% | 87.8% | 80.9% |
Long-stay residents
| Measure | This facility | Rhode Island avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.4% | 3.6% | 3.2% | Average |
| Long-stay residents with pressure ulcers (lower is better) | 5.6% | 4.2% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 26% | 22.5% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 3.1% | 2.5% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.6% | 0.9% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 21.4% | 19.6% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 19% | 16.8% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 5.8% | 5.1% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 18.3% | 17.2% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 19.7% | 16.7% | 19.5% | Average |
| Long-stay residents with new or worse incontinence (lower is better) | 22.4% | 22.3% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 81.6% | 95.2% | 95.5% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 96.6% | 94.1% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Rhode Island avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 3.5% | 2% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 83.3% | 78.2% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 86.9% | 79% | 82% | Better |
Inspection citations
State inspectors cited this home for 38 health deficiencies and 1 fire safety deficiency in the inspection records CMS currently publishes. 6 citations involved actual harm, including 4 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| December 19, 2025 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | F Potential harm, widespread | Corrected January 18, 2026 |
| December 19, 2025 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | G Actual harm, isolated | Corrected January 18, 2026 |
| December 19, 2025 Standard | Implement a program that monitors antibiotic use. Infection Control Deficiencies · Tag F0881 | E Potential harm, pattern | Corrected January 18, 2026 |
| December 19, 2025 Complaint | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | E Potential harm, pattern | Corrected January 18, 2026 |
| December 19, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | E Potential harm, pattern | Corrected January 18, 2026 |
| December 19, 2025 Standard | Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care Deficiencies · Tag F0699 | E Potential harm, pattern | Corrected January 18, 2026 |
| December 19, 2025 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | E Potential harm, pattern | Corrected January 18, 2026 |
| December 19, 2025 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | E Potential harm, pattern | Corrected January 18, 2026 |
| December 19, 2025 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | E Potential harm, pattern | Corrected January 18, 2026 |
| December 19, 2025 Standard | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. Administration Deficiencies · Tag F0773 | E Potential harm, pattern | Corrected January 18, 2026 |
| December 19, 2025 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | E Potential harm, pattern | Corrected January 18, 2026 |
| December 19, 2025 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected January 18, 2026 |
| December 19, 2025 Standard | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Quality of Life and Care Deficiencies · Tag F0740 | D Potential harm, isolated | Corrected January 18, 2026 |
| August 6, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected August 22, 2025 |
| May 22, 2025 Complaint | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected June 21, 2025 |
| March 31, 2025 Complaint | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected April 15, 2025 |
| December 30, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | E Potential harm, pattern | Corrected January 29, 2025 |
| December 30, 2024 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected January 29, 2025 |
| October 4, 2024 Standard | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Tag F0726 | F Potential harm, widespread | Corrected November 3, 2024 |
| October 4, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected November 3, 2024 |
| October 4, 2024 Standard | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. Administration Deficiencies · Tag F0838 | F Potential harm, widespread | Corrected November 3, 2024 |
| October 4, 2024 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | E Potential harm, pattern | Corrected November 3, 2024 |
| October 4, 2024 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected November 3, 2024 |
| October 4, 2024 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected November 3, 2024 |
| October 4, 2024 Standard | Provide for the safe, appropriate administration of IV fluids for a resident when needed. Quality of Life and Care Deficiencies · Tag F0694 | D Potential harm, isolated | Corrected November 3, 2024 |
| October 4, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected November 3, 2024 |
| August 22, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected September 20, 2024 |
| December 11, 2023 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected December 27, 2023 |
| December 11, 2023 Complaint | Administer the facility in a manner that enables it to use its resources effectively and efficiently. Administration Deficiencies · Tag F0835 | J Immediate jeopardy, isolated | Corrected December 27, 2023 |
| December 11, 2023 Complaint | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | E Potential harm, pattern | Corrected December 27, 2023 |
| December 11, 2023 Complaint | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. Resident Rights Deficiencies · Tag F0573 | B No harm, pattern | Corrected December 27, 2023 |
| October 30, 2023 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | J Immediate jeopardy, isolated | Corrected November 28, 2023 |
| October 30, 2023 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | G Actual harm, isolated | Corrected November 28, 2023 |
| October 30, 2023 Standard | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Tag F0921 | F Potential harm, widespread | Corrected November 28, 2023 |
| October 30, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected November 28, 2023 |
| October 30, 2023 Standard | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. Nursing and Physician Services Deficiencies · Tag F0711 | E Potential harm, pattern | Corrected November 28, 2023 |
| October 30, 2023 Standard | Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. Administration Deficiencies · Tag F0777 | D Potential harm, isolated | Corrected November 28, 2023 |
| October 30, 2023 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected November 28, 2023 |
| October 30, 2023 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected November 28, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 3 federal penalties in the past three years, including $92,116 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| December 19, 2025 | Fine | $65,340 |
| October 30, 2023 | Fine | $15,593 |
| October 30, 2023 | Fine | $11,183 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| GELLIS, LOUIS Individual | 5% or greater direct ownership interest | 100% | 02/07/2023 |
| OPTIMUMBANK Organization | 5% or greater mortgage interest | NOT APPLICABLE | 01/31/2024 |
| GIRACH, ALTAF Individual | contracted managing employee | NOT APPLICABLE | 01/31/2024 |
| POLLACK, JOSEPH Individual | contracted managing employee | NOT APPLICABLE | 02/07/2023 |
| GELLIS, LOUIS Individual | corporate officer | NOT APPLICABLE | 02/07/2023 |
| POLLACK, JOSEPH Individual | corporate officer | NOT APPLICABLE | 02/07/2023 |
| BOUCHARD, LINDSEY Individual | w-2 managing employee | NOT APPLICABLE | 01/31/2024 |
Other nursing homes near The Friendly Home
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4 St Joseph Street, Woonsocket, RI 02895 · 1.5 mi
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★★★★★1Much below averageAdviniacare Oakland Grove LLC
560 Cumberland Hill Road, Woonsocket, RI 02895 · 2.3 mi
For-profit · 178 beds · Part of Adviniacare
- Special Focus candidate
★★★★★1Much below average- ★★★★★4Above average
Holiday Operator, LLC DBA Holiday Rehabilitation A
30 Sayles Hill Road, Manville, RI 02838 · 3.8 mi
For-profit · 170 beds
★★★★★2Below averageLydia Taft House
60 Quaker Highway, Uxbridge, MA 01569 · 6.1 mi
For-profit · 53 beds · Part of Rehabilitation Associates
- CMS high performer
★★★★★5Much above average
Frequently asked questions
What is The Friendly Home's rating?
The Friendly Home has 2 out of 5 stars on the CMS overall star rating. The average for Rhode Island nursing homes is 2.9 stars.
How many inspection citations did The Friendly Home receive?
Its most recent standard health inspection found 12 citations, compared with a Rhode Island average of 9.3. Every citation is listed on this page with its severity.
Does The Friendly Home accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns The Friendly Home?
It is for profit - limited liability company. The ownership section on this page lists the owners and managers reported to CMS.
Where is The Friendly Home and how do I contact it?
The Friendly Home is at 303 Rhodes Avenue, Woonsocket, RI 02895. Phone: (401) 769-7220.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.