nursing home in Hanover, PA
Concordia at Spiritrust Utz Terrace
2100 Utz Terrace, Hanover, PA 17331 · (717) 637-0633
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★5
- Quality measures★★★★★5
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Concordia at Spiritrust Utz Terrace at a glance
Concordia at Spiritrust Utz Terrace is a 40-bed non-profit nursing home in Hanover, Pennsylvania (Adams County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Pennsylvania average of 3.
Residents receive about 4.2 hours of nursing care per day (1.1 of them from registered nurses), better than the state average of 3.9 hours.
Its most recent standard health inspection (May 28, 2026) found 4 health citations. The Pennsylvania average is 10.
It has not received a federal fine in the past three years.
Nursing staff turnover is 48.9% per year (state average 44.5%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 40
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- June 18, 2007
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Adams County
- CMS Certification Number
- 396111
Ratings
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.6 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 4 / 5 | 3.8 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.19 hrs | 3.89 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.05 hrs | 0.79 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.07 hrs | 2.19 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.84 hrs | 3.53 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 48.9% | 44.5% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 41.7% | 39.9% | 42.9% | Average |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 4 | 10 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 22 | 82.4 | 80.6 | Better |
Penalties
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $25,774 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 40 | 127 | 107 | |
| Average residents per day | 34 | 105 | 86 | |
| Occupancy | 85.3% | 84% | 80.9% |
Long-stay residents
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.6% | 3.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 2.9% | 4.8% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 23% | 17.7% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 1.8% | 1.5% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 2.5% | 0.7% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 23.8% | 16.8% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 13% | 17% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 0.9% | 6.2% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 7.5% | 10.8% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 12% | 20% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 32.9% | 25.5% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 93.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 97.4% | 87.5% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 83% | 68.7% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 88.4% | 70% | 82% | Better |
Inspection citations
State inspectors cited this home for 10 health deficiencies and 5 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 28, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected June 30, 2026 |
| May 28, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected June 30, 2026 |
| May 28, 2026 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected June 30, 2026 |
| May 28, 2026 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected June 30, 2026 |
| April 30, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected May 15, 2025 |
| April 30, 2025 Fire safety | Use approved construction type or materials. Construction Deficiencies · Tag K0161 | E Potential harm, pattern | Corrected May 15, 2025 |
| April 30, 2025 Fire safety | Provide properly sized and located linen or trash receptacles. Miscellaneous Deficiencies · Tag K0754 | E Potential harm, pattern | Corrected May 15, 2025 |
| April 30, 2025 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected May 30, 2025 |
| April 30, 2025 Standard | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | D Potential harm, isolated | Corrected May 30, 2025 |
| April 30, 2025 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | D Potential harm, isolated | Corrected May 30, 2025 |
| April 30, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected May 30, 2025 |
| May 16, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected May 31, 2024 |
| May 16, 2024 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected June 13, 2024 |
| May 16, 2024 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected June 13, 2024 |
| May 25, 2023 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | B No harm, pattern | Corrected June 12, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| FROWNFELTER, MELISSA Individual | adp of the snf | NOT APPLICABLE | 02/01/2022 |
| KELLER, THOMAS Individual | adp of the snf | NOT APPLICABLE | 11/01/2025 |
| BOWEN, ROBERT Individual | corporate director | NOT APPLICABLE | 02/13/2007 |
| COMBS, STANLEY Individual | corporate director | NOT APPLICABLE | 01/01/2024 |
| DUNLOP, JAMES Individual | corporate director | NOT APPLICABLE | 03/03/2014 |
| NEINSTEDT, WILLIAM Individual | corporate director | NOT APPLICABLE | 01/01/2022 |
| SMELTZER, SAMANTHA Individual | corporate director | NOT APPLICABLE | 01/01/2023 |
| STOUT, KEVIN Individual | corporate director | NOT APPLICABLE | 01/01/2024 |
| STRALEY, EDWARD Individual | corporate director | NOT APPLICABLE | 01/01/2023 |
| THOMAS, ANGELA Individual | corporate director | NOT APPLICABLE | 01/01/2023 |
| YOUNG, LAWRENCE Individual | corporate director | NOT APPLICABLE | 01/01/2024 |
| FROWNFELTER, MELISSA Individual | corporate officer | NOT APPLICABLE | 02/01/2022 |
| KELLER, THOMAS Individual | operational/managerial control | NOT APPLICABLE | 11/01/2025 |
| PYLE, DANIEL Individual | operational/managerial control | NOT APPLICABLE | 02/01/2022 |
| BOWEN, ROBERT Individual | trustee of the snf | NOT APPLICABLE | 02/13/2007 |
| COMBS, STANLEY Individual | trustee of the snf | NOT APPLICABLE | 01/01/2024 |
| DUNLOP, JAMES Individual | trustee of the snf | NOT APPLICABLE | 03/03/2014 |
| NEINSTEDT, WILLIAM Individual | trustee of the snf | NOT APPLICABLE | 01/01/2022 |
| SMELTZER, SAMANTHA Individual | trustee of the snf | NOT APPLICABLE | 01/01/2023 |
| STOUT, KEVIN Individual | trustee of the snf | NOT APPLICABLE | 01/01/2024 |
| STRALEY, EDWARD Individual | trustee of the snf | NOT APPLICABLE | 01/01/2023 |
| THOMAS, ANGELA Individual | trustee of the snf | NOT APPLICABLE | 01/01/2023 |
| YOUNG, LAWRENCE Individual | trustee of the snf | NOT APPLICABLE | 01/01/2024 |
Other nursing homes near Concordia at Spiritrust Utz Terrace
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Frequently asked questions
What is Concordia at Spiritrust Utz Terrace's rating?
Concordia at Spiritrust Utz Terrace has 5 out of 5 stars on the CMS overall star rating. The average for Pennsylvania nursing homes is 3 stars.
How many inspection citations did Concordia at Spiritrust Utz Terrace receive?
Its most recent standard health inspection found 4 citations, compared with a Pennsylvania average of 10. Every citation is listed on this page with its severity.
Does Concordia at Spiritrust Utz Terrace accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Concordia at Spiritrust Utz Terrace?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Concordia at Spiritrust Utz Terrace and how do I contact it?
Concordia at Spiritrust Utz Terrace is at 2100 Utz Terrace, Hanover, PA 17331. Phone: (717) 637-0633.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.