nursing home in New Oxford, PA
Cross Keys Village-Brethren Home Community, the
Box 128, 2990 Carlisle Pk, New Oxford, PA 17350 · (717) 624-2161
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★4
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Cross Keys Village-Brethren Home Community, the at a glance
Cross Keys Village-Brethren Home Community, the is a 100-bed non-profit nursing home in New Oxford, Pennsylvania (Adams County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Pennsylvania average of 3.
Residents receive about 3.8 hours of nursing care per day (0.8 of them from registered nurses), close to the state average of 3.9 hours.
Its most recent standard health inspection (March 31, 2026) found 1 health citation. The Pennsylvania average is 10.
It has not received a federal fine in the past three years.
Nursing staff turnover is 57.1% per year (state average 44.5%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 100
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- January 1, 1967
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Adams County
- CMS Certification Number
- 395108
Ratings
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.6 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 3 / 5 | 3.8 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.3 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.75 hrs | 3.89 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.82 hrs | 0.79 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.21 hrs | 2.19 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.27 hrs | 3.53 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 57.1% | 44.5% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 52% | 39.9% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 1 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 1 | 10 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 20 | 82.4 | 80.6 | Better |
Penalties
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $25,774 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 100 | 127 | 107 | |
| Average residents per day | 88 | 105 | 86 | |
| Occupancy | 88.1% | 84% | 80.9% |
Long-stay residents
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.3% | 3.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 2.3% | 4.8% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 22.4% | 17.7% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 1.9% | 1.5% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.6% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 31.1% | 16.8% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 28.5% | 17% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 6.6% | 6.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 10.8% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 14.7% | 20% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 31.8% | 25.5% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 93.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 95.8% | 87.5% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.8% | 1.4% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 95.2% | 68.7% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 82.4% | 70% | 82% | Average |
Inspection citations
State inspectors cited this home for 5 health deficiencies and 9 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 15, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected June 24, 2026 |
| March 13, 2025 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | E Potential harm, pattern | Corrected April 10, 2025 |
| March 13, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected April 10, 2025 |
| March 13, 2025 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | D Potential harm, isolated | Corrected April 10, 2025 |
| March 13, 2025 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | D Potential harm, isolated | Corrected April 10, 2025 |
| March 13, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected April 25, 2025 |
| March 13, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected April 25, 2025 |
| March 13, 2025 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected April 25, 2025 |
| March 13, 2025 Standard | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | D Potential harm, isolated | Corrected April 25, 2025 |
| April 4, 2024 Fire safety | Have stairways and smokeproof enclosures used as exits that meet safety requirements. Egress Deficiencies · Tag K0225 | E Potential harm, pattern | Corrected May 31, 2024 |
| April 4, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected May 31, 2024 |
| June 29, 2023 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | D Potential harm, isolated | Corrected July 19, 2023 |
| June 29, 2023 Fire safety | Have an enclosure around a vertical opening shaft. Smoke Deficiencies · Tag K0311 | D Potential harm, isolated | Corrected July 19, 2023 |
| June 29, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected July 19, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| MANUFACTURERS & TRADERS TRUST COMPANY Organization | 5% or greater mortgage interest | NOT APPLICABLE | 09/08/2016 |
| WILMINGTON TRUST Organization | 5% or greater mortgage interest | NOT APPLICABLE | 11/12/2015 |
| MANUFACTURERS & TRADERS TRUST COMPANY Organization | 5% or greater security interest | NOT APPLICABLE | 09/08/2016 |
| ASPER, BEVERLY Individual | adp of the snf | NOT APPLICABLE | 12/01/2024 |
| BOWLIN, JESSICA Individual | adp of the snf | NOT APPLICABLE | 04/21/2025 |
| BRALLIER, CRYSTAL Individual | adp of the snf | NOT APPLICABLE | 11/25/2015 |
| CHAN, JOANNE Individual | adp of the snf | NOT APPLICABLE | 03/20/2025 |
| KELLER, THOMAS Individual | adp of the snf | NOT APPLICABLE | 03/20/2025 |
| KNIGHT, TAMMY Individual | adp of the snf | NOT APPLICABLE | 04/21/2025 |
| KRUZIC, ADAM Individual | adp of the snf | NOT APPLICABLE | 01/30/2017 |
| SOWERS, SCOTT Individual | adp of the snf | NOT APPLICABLE | 11/15/2015 |
| BOWLIN, JESSICA Individual | corporate director | NOT APPLICABLE | 04/21/2025 |
| BRALLIER, CRYSTAL Individual | corporate director | NOT APPLICABLE | 11/25/2015 |
| KNIGHT, TAMMY Individual | corporate director | NOT APPLICABLE | 04/21/2025 |
| SOWERS, SCOTT Individual | corporate director | NOT APPLICABLE | 11/25/2015 |
| ASPER, BEVERLY Individual | corporate officer | NOT APPLICABLE | 12/01/2024 |
| BALTHASER, JAMES Individual | corporate officer | NOT APPLICABLE | 12/01/2022 |
| BRALLIER, CRYSTAL Individual | corporate officer | NOT APPLICABLE | 11/25/2015 |
| HOLLINGER, DIANNE Individual | corporate officer | NOT APPLICABLE | 10/01/2022 |
| LEREW, DONNA Individual | corporate officer | NOT APPLICABLE | 08/16/2022 |
| SAUNDERS, MARY Individual | corporate officer | NOT APPLICABLE | 12/01/2022 |
| SOWERS, SCOTT Individual | corporate officer | NOT APPLICABLE | 11/25/2015 |
| ASPER, BEVERLY Individual | managing control - governing body | NOT APPLICABLE | 12/01/2024 |
| BRALLIER, CRYSTAL Individual | operational/managerial control | NOT APPLICABLE | 11/25/2015 |
Other nursing homes near Cross Keys Village-Brethren Home Community, the
Hanover Hall for Nursing and Rehabilitation
267 Frederick Street, Hanover, PA 17331 · 7.9 mi
For-profit · 151 beds
★★★★★2Below averageConcordia at Spiritrust Gettysburg
1075 Old Harrisburg Road, Gettysburg, PA 17325 · 7.9 mi
Non-profit · 60 beds
- CMS high performer
★★★★★5Much above averageGettysburg Center
867 York Road, Gettysburg, PA 17325 · 8 mi
For-profit · 118 beds · Part of Genesis Healthcare
- Abuse citation
★★★★★1Much below averageHomewood Living Plum Creek, INC
425 Westminster Avenue, Hanover, PA 17331 · 8.4 mi
Non-profit · 120 beds · Part of Homewood Retirement Centers
- CMS high performer
★★★★★5Much above averageTransitions Healthcare Gettysburg
595 Biglerville Road, Gettysburg, PA 17325 · 8.8 mi
For-profit · 135 beds · Part of Transitions Healthcare
★★★★★3AverageGardens at Gettysburg, the
741 Chambersburg Road, Gettysburg, PA 17325 · 10.1 mi
For-profit · 102 beds · Part of Priority Healthcare Group
★★★★★4Above average
Frequently asked questions
What is Cross Keys Village-Brethren Home Community, the's rating?
Cross Keys Village-Brethren Home Community, the has 4 out of 5 stars on the CMS overall star rating. The average for Pennsylvania nursing homes is 3 stars.
How many inspection citations did Cross Keys Village-Brethren Home Community, the receive?
Its most recent standard health inspection found 1 citation, compared with a Pennsylvania average of 10. Every citation is listed on this page with its severity.
Does Cross Keys Village-Brethren Home Community, the accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Cross Keys Village-Brethren Home Community, the?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Cross Keys Village-Brethren Home Community, the and how do I contact it?
Cross Keys Village-Brethren Home Community, the is at Box 128, 2990 Carlisle Pk, New Oxford, PA 17350. Phone: (717) 624-2161.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.