nursing home in Scranton, PA
Allied Services Skilled Nursing Center
303 Smallacombe Drive, Scranton, PA 18501 · (570) 348-1424
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★4
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Allied Services Skilled Nursing Center at a glance
Allied Services Skilled Nursing Center is a 327-bed non-profit nursing home in Scranton, Pennsylvania (Lackawanna County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Pennsylvania average of 3.
Residents receive about 4.1 hours of nursing care per day (0.7 of them from registered nurses), close to the state average of 3.9 hours.
Its most recent standard health inspection (May 1, 2026) found 9 health citations. The Pennsylvania average is 10.
It has not received a federal fine in the past three years.
Nursing staff turnover is 33% per year (state average 44.5%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 327
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- February 15, 2001
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Lackawanna County
- CMS Certification Number
- 396074
Ratings
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.6 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.8 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.3 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.07 hrs | 3.89 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.74 hrs | 0.79 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.46 hrs | 2.19 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.27 hrs | 3.53 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 33% | 44.5% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 18% | 39.9% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 9 | 10 | 9 | Average |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 38 | 82.4 | 80.6 | Better |
Penalties
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $25,774 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 327 | 127 | 107 | |
| Average residents per day | 289 | 105 | 86 | |
| Occupancy | 88.3% | 84% | 80.9% |
Long-stay residents
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.3% | 3.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 4.5% | 4.8% | 4.6% | Average |
| Long-stay residents given antipsychotic medication (lower is better) | 12.5% | 17.7% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 1.6% | 1.5% | 1.6% | Average |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.5% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 11.1% | 16.8% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 15.3% | 17% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 4.3% | 6.2% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 10.8% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 16.9% | 20% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 26% | 25.5% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 92.7% | 93.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 96.6% | 87.5% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.7% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 86.7% | 68.7% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 89.5% | 70% | 82% | Better |
Inspection citations
State inspectors cited this home for 24 health deficiencies and 11 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| July 28, 2026 Complaint | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Deficient, Provider has no plan of correction |
| May 1, 2026 Fire safety | Meet requirements for sections of health care facilities separated by fire resistive construction. Construction Deficiencies · Tag K0131 | E Potential harm, pattern | Corrected June 9, 2026 |
| May 1, 2026 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | E Potential harm, pattern | Corrected June 9, 2026 |
| May 1, 2026 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected June 9, 2026 |
| May 1, 2026 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected June 9, 2026 |
| May 1, 2026 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | E Potential harm, pattern | Corrected May 27, 2026 |
| May 1, 2026 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected May 27, 2026 |
| May 1, 2026 Standard | Develop, implement, and/or maintain an effective training program for all new and existing staff members. Administration Deficiencies · Tag F0940 | D Potential harm, isolated | Corrected May 27, 2026 |
| May 1, 2026 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected May 27, 2026 |
| May 1, 2026 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected May 27, 2026 |
| May 1, 2026 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected May 27, 2026 |
| May 1, 2026 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected May 27, 2026 |
| March 11, 2026 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected May 27, 2026 |
| July 18, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | E Potential harm, pattern | Corrected August 15, 2025 |
| July 18, 2025 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | E Potential harm, pattern | Corrected August 15, 2025 |
| July 18, 2025 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected August 15, 2025 |
| July 18, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected August 15, 2025 |
| July 18, 2025 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | E Potential harm, pattern | Corrected August 15, 2025 |
| July 18, 2025 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected September 2, 2025 |
| July 18, 2025 Standard | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | D Potential harm, isolated | Corrected September 2, 2025 |
| July 18, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected September 2, 2025 |
| July 18, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected September 2, 2025 |
| July 18, 2025 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected September 2, 2025 |
| September 20, 2024 Fire safety | Meet requirements for sections of health care facilities separated by fire resistive construction. Construction Deficiencies · Tag K0131 | E Potential harm, pattern | Corrected October 15, 2024 |
| September 20, 2024 Fire safety | Have stairways and smokeproof enclosures used as exits that meet safety requirements. Egress Deficiencies · Tag K0225 | E Potential harm, pattern | Corrected October 15, 2024 |
| September 20, 2024 Standard | Provide for the safe, appropriate administration of IV fluids for a resident when needed. Quality of Life and Care Deficiencies · Tag F0694 | E Potential harm, pattern | Corrected November 5, 2024 |
| September 20, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected November 5, 2024 |
| September 20, 2024 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | E Potential harm, pattern | Corrected November 5, 2024 |
| September 20, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected November 5, 2024 |
| September 20, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected November 5, 2024 |
| September 20, 2024 Standard | Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care Deficiencies · Tag F0699 | D Potential harm, isolated | Corrected November 5, 2024 |
| September 20, 2024 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected November 5, 2024 |
| September 20, 2024 Standard | Plan the resident's discharge to meet the resident's goals and needs. Resident Assessment and Care Planning Deficiencies · Tag F0660 | D Potential harm, isolated | Corrected November 5, 2024 |
| April 30, 2024 Complaint | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | E Potential harm, pattern | Corrected June 4, 2024 |
| April 30, 2024 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected June 4, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| ALLIED SERVICES SKILLED NURSING CENTER Organization | 5% or greater direct ownership interest | 100% | 06/01/1994 |
| BOYLE, DOUGLAS Individual | corporate director | NOT APPLICABLE | 01/01/2013 |
| CONABOY, WILLIAM Individual | corporate director | NOT APPLICABLE | 01/01/2009 |
| DENAPLES, LOUIS Individual | corporate director | NOT APPLICABLE | 01/01/2022 |
| FRANCESKI, GERALD Individual | corporate director | NOT APPLICABLE | 01/01/2011 |
| KROGULSKI, KENNETH Individual | corporate director | NOT APPLICABLE | 01/01/2011 |
| MELONE, THOMAS Individual | corporate director | NOT APPLICABLE | 01/01/2013 |
| MUELLER, CHRISTINA Individual | corporate director | NOT APPLICABLE | 01/01/2022 |
| MURRAY, JILL Individual | corporate director | NOT APPLICABLE | 01/01/2022 |
| SCRANTON, WILLIAM Individual | corporate director | NOT APPLICABLE | 01/01/2011 |
| AVVISATO, MICHAEL Individual | corporate officer | NOT APPLICABLE | 01/01/2002 |
| CONABOY, WILLIAM Individual | corporate officer | NOT APPLICABLE | 01/01/2009 |
| ALLIED HEALTH CARE SERVICES Organization | operational/managerial control | NOT APPLICABLE | 06/01/1994 |
| ALLIED SERVICES FOUNDATION Organization | operational/managerial control | NOT APPLICABLE | 06/01/1994 |
| ALLIED SERVICES SKILLED NURSING CENTER Organization | operational/managerial control | NOT APPLICABLE | 06/01/1994 |
| AVVISATO, MICHAEL Individual | operational/managerial control | NOT APPLICABLE | 01/01/2002 |
| CONABOY, WILLIAM Individual | operational/managerial control | NOT APPLICABLE | 01/01/2009 |
| COONEY, JAMES Individual | w-2 managing employee | NOT APPLICABLE | 09/01/2018 |
Other nursing homes near Allied Services Skilled Nursing Center
Allied Services Transitional Rehab Unit
475 Morgan Highway, Scranton, PA 18508 · under 1 mi
Non-profit · 51 beds
- CMS high performer
★★★★★5Much above averageGreen Ridge Care Center
2741 Boulevard Avenue, Scranton, PA 18509 · 1.9 mi
For-profit · 95 beds · Part of Saber Healthcare Group
★★★★★4Above average- ★★★★★2Below average
Gino J Merli Veterans Center
401 Penn Avenue, Scranton, PA 18503 · 2.5 mi
Government · 196 beds
- CMS high performer
★★★★★5Much above averageEmbassy of Scranton
824 Adams Avenue, Scranton, PA 18510 · 2.5 mi
For-profit · 139 beds · Part of Embassy Healthcare
- Special Focus candidate
★★★★★1Much below average- ★★★★★4Above average
Frequently asked questions
What is Allied Services Skilled Nursing Center's rating?
Allied Services Skilled Nursing Center has 3 out of 5 stars on the CMS overall star rating. The average for Pennsylvania nursing homes is 3 stars.
How many inspection citations did Allied Services Skilled Nursing Center receive?
Its most recent standard health inspection found 9 citations, compared with a Pennsylvania average of 10. Every citation is listed on this page with its severity.
Does Allied Services Skilled Nursing Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Allied Services Skilled Nursing Center?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Allied Services Skilled Nursing Center and how do I contact it?
Allied Services Skilled Nursing Center is at 303 Smallacombe Drive, Scranton, PA 18501. Phone: (570) 348-1424.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.