nursing home in Willow Street, PA
Lakeside at Willow Valley
300 Willow Valley Lakes Drive, Willow Street, PA 17584 · (717) 464-9542
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★5
- Quality measures★★★★★5
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Lakeside at Willow Valley at a glance
Lakeside at Willow Valley is a 80-bed non-profit nursing home in Willow Street, Pennsylvania (Lancaster County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Pennsylvania average of 3.
Residents receive about 4.9 hours of nursing care per day (1.4 of them from registered nurses), better than the state average of 3.9 hours.
Its most recent standard health inspection (January 16, 2026) found 0 health citations. The Pennsylvania average is 10.
It has not received a federal fine in the past three years.
Nursing staff turnover is 36.5% per year (state average 44.5%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 80
- Certified for
- Medicare
- Medicare-certified since
- January 1, 1989
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Lancaster County
- CMS Certification Number
- 395771
Ratings
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.6 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.8 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.87 hrs | 3.89 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.42 hrs | 0.79 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.75 hrs | 2.19 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.36 hrs | 3.53 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 36.5% | 44.5% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 20% | 39.9% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 0 | 10 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 2 | 82.4 | 80.6 | Better |
Penalties
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $25,774 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 80 | 127 | 107 | |
| Average residents per day | 51 | 105 | 86 | |
| Occupancy | 63.9% | 84% | 80.9% |
Long-stay residents
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.9% | 3.1% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 2.7% | 4.8% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 17.4% | 17.7% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 1.9% | 1.5% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 10.4% | 16.8% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 10.8% | 17% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 0% | 6.2% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 4.9% | 10.8% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 33.6% | 20% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 19.4% | 25.5% | 19% | Average |
| Long-stay residents given a flu vaccine (higher is better) | 96.7% | 93.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.4% | 87.5% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.2% | 1.4% | 1.6% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 90.8% | 70% | 82% | Better |
Inspection citations
State inspectors cited this home for 1 health deficiency and 3 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| December 4, 2024 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | C No harm, widespread | Corrected January 31, 2025 |
| December 4, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected January 29, 2025 |
| January 5, 2024 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected March 7, 2024 |
| March 17, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected May 1, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| WILLOW VALLEY COMMUNITIES Organization | 5% or greater direct ownership interest | 100% | 10/22/2013 |
| ALLMOND, SUSAN Individual | corporate director | NOT APPLICABLE | 05/01/2022 |
| KEMRER, JOHN Individual | corporate director | NOT APPLICABLE | 12/01/2009 |
| BARLEY, JANE Individual | corporate officer | NOT APPLICABLE | 04/19/2012 |
| BRANT, LESLIE Individual | corporate officer | NOT APPLICABLE | 04/24/2019 |
| GERNER, ELRIC Individual | corporate officer | NOT APPLICABLE | 05/01/2022 |
| GILBERT, JILL Individual | corporate officer | NOT APPLICABLE | 04/24/2019 |
| GRANT, GERALD Individual | corporate officer | NOT APPLICABLE | 05/01/2022 |
| MASHNER, MARVIN Individual | corporate officer | NOT APPLICABLE | 05/01/2022 |
| LOOSE, KRISTEN Individual | w-2 managing employee | NOT APPLICABLE | 10/17/2016 |
Other nursing homes near Lakeside at Willow Valley
Glen at Willow Valley
675 Willow Valley Square, Lancaster, PA 17602 · 1.2 mi
Non-profit · 262 beds
- CMS high performer
★★★★★5Much above averageLancaster Nursing and Rehabilitation Center
900 East King Street, Lancaster, PA 17602 · 4 mi
For-profit · 446 beds · Part of Imperial Healthcare Group
★★★★★2Below averageHamilton Arms Center
336 South West End Avenue, Lancaster, PA 17603 · 4.5 mi
For-profit · 94 beds
- Abuse citation
★★★★★2Below averageRose City Nursing and Rehab at Lancaster
425 North Duke Street, Lancaster, PA 17602 · 4.6 mi
For-profit · 124 beds · Part of Lme Family Holdings
★★★★★2Below averageAbbeyville Skilled Nursing and Rehabilitation Cent
100 Abbeyville Road, Lancaster, PA 17603 · 4.9 mi
For-profit · 172 beds · Part of Genesis Healthcare
★★★★★3Average- ★★★★★5Much above average
All nursing homes in Willow Street, PA · Compare side by side
Frequently asked questions
What is Lakeside at Willow Valley's rating?
Lakeside at Willow Valley has 5 out of 5 stars on the CMS overall star rating. The average for Pennsylvania nursing homes is 3 stars.
How many inspection citations did Lakeside at Willow Valley receive?
Its most recent standard health inspection found 0 citations, compared with a Pennsylvania average of 10. Every citation is listed on this page with its severity.
Does Lakeside at Willow Valley accept Medicare and Medicaid?
CMS lists it as certified for: Medicare. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Lakeside at Willow Valley?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Lakeside at Willow Valley and how do I contact it?
Lakeside at Willow Valley is at 300 Willow Valley Lakes Drive, Willow Street, PA 17584. Phone: (717) 464-9542.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.