nursing home in Honey Brook, PA
Tel Hai Retirement Community
1200 Tel Hai Circle, Honey Brook, PA 19344 · (610) 273-9333
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★5
- Quality measures★★★★★3
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Tel Hai Retirement Community at a glance
Tel Hai Retirement Community is a 119-bed non-profit nursing home in Honey Brook, Pennsylvania (Chester County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Pennsylvania average of 3.
Residents receive about 5.4 hours of nursing care per day (1.5 of them from registered nurses), better than the state average of 3.9 hours.
Its most recent standard health inspection (November 21, 2025) found 0 health citations. The Pennsylvania average is 10.
It has not received a federal fine in the past three years.
Nursing staff turnover is 25% per year (state average 44.5%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 119
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Friends Services for the Aging
- Medicare-certified since
- November 17, 1982
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Chester County
- CMS Certification Number
- 395562
Ratings
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.6 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 4 / 5 | 3.8 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.3 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 5.41 hrs | 3.89 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.50 hrs | 0.79 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 3.01 hrs | 2.19 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.93 hrs | 3.53 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 25% | 44.5% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 13.8% | 39.9% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 0 | 10 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 0 | 82.4 | 80.6 | Better |
Penalties
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $25,774 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 119 | 127 | 107 | |
| Average residents per day | 68 | 105 | 86 | |
| Occupancy | 56.8% | 84% | 80.9% |
Long-stay residents
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.4% | 3.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 1.6% | 4.8% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 20.9% | 17.7% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 1.2% | 1.5% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.6% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 31.5% | 16.8% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 25.3% | 17% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 1.5% | 6.2% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0.4% | 10.8% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 6.1% | 20% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 24.1% | 25.5% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 97.6% | 93.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 87.5% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.6% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 97.7% | 68.7% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 100% | 70% | 82% | Better |
Inspection citations
State inspectors cited this home for 0 health deficiencies and 8 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| November 21, 2025 Fire safety | Have stairways and smokeproof enclosures used as exits that meet safety requirements. Egress Deficiencies · Tag K0225 | F Potential harm, widespread | Corrected January 23, 2026 |
| November 21, 2025 Fire safety | Meet other general requirements. Construction Deficiencies · Tag K0100 | C No harm, widespread | Corrected January 23, 2026 |
| November 1, 2024 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | E Potential harm, pattern | Corrected December 15, 2024 |
| November 1, 2024 Fire safety | Install a two-hour-resistant firewall separation. Construction Deficiencies · Tag K0133 | E Potential harm, pattern | Corrected December 15, 2024 |
| November 1, 2024 Fire safety | Have stairways and smokeproof enclosures used as exits that meet safety requirements. Egress Deficiencies · Tag K0225 | E Potential harm, pattern | Corrected December 15, 2024 |
| November 9, 2023 Fire safety | Have stairways and smokeproof enclosures used as exits that meet safety requirements. Egress Deficiencies · Tag K0225 | D Potential harm, isolated | Corrected January 3, 2024 |
| November 9, 2023 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected January 3, 2024 |
| November 9, 2023 Fire safety | Meet requirements for sections of health care facilities separated by fire resistive construction. Construction Deficiencies · Tag K0131 | D Potential harm, isolated | Corrected January 3, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| MANUFACTURERS & TRADERS TRUST COMPANY Organization | 5% or greater mortgage interest | NOT APPLICABLE | 02/05/2008 |
| BAKER TILLY ADVISORY GROUP LP Organization | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| BOLAND, JEFF Individual | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| COVENANT ALLIANCE REHAB EAST LLC Organization | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| FERGUSON, EUGENE Individual | adp of the snf | NOT APPLICABLE | 06/01/2026 |
| FRIENDS SERVICES FOR THE AGING Organization | adp of the snf | NOT APPLICABLE | 04/14/2025 |
| MANUFACTURERS & TRADERS TRUST COMPANY Organization | adp of the snf | NOT APPLICABLE | 04/14/2025 |
| WILLIAMS, JANICE Individual | adp of the snf | NOT APPLICABLE | 06/26/2025 |
| BARNETT, JAMES Individual | corporate director | NOT APPLICABLE | 01/01/2020 |
| BEIDLER, LEANNE Individual | corporate director | NOT APPLICABLE | 03/12/2026 |
| BERING, EVA Individual | corporate director | NOT APPLICABLE | 01/11/2019 |
| BOLAND, JEFF Individual | corporate director | NOT APPLICABLE | 06/01/2025 |
| BREDEMAN, SALLY Individual | corporate director | NOT APPLICABLE | 01/01/2023 |
| BRUBAKER, ANDREW Individual | corporate director | NOT APPLICABLE | 01/11/2021 |
| CHURCHILL, CHRISTOPHER Individual | corporate director | NOT APPLICABLE | 01/01/2023 |
| EBERT, ERIC Individual | corporate director | NOT APPLICABLE | 01/01/2025 |
| KING, WENDEL Individual | corporate director | NOT APPLICABLE | 09/15/2014 |
| LEAR, JOHN Individual | corporate director | NOT APPLICABLE | 01/01/2022 |
| MARTIN, SHELDON Individual | corporate director | NOT APPLICABLE | 01/01/2020 |
| CANULL, SHARON Individual | corporate officer | NOT APPLICABLE | 07/01/2018 |
| SHENK, JAY Individual | corporate officer | NOT APPLICABLE | 12/05/2016 |
| CLOWNEY, KATHERINE Individual | operational/managerial control | NOT APPLICABLE | 07/27/2020 |
| FERGUSON, EUGENE Individual | operational/managerial control | NOT APPLICABLE | 06/17/2026 |
| FRIENDS SERVICES FOR THE AGING Organization | operational/managerial control | NOT APPLICABLE | 01/01/2020 |
| HORNING, KAREN Individual | operational/managerial control | NOT APPLICABLE | 10/09/2017 |
| REYNOLDS, DEVON Individual | operational/managerial control | NOT APPLICABLE | 06/10/2021 |
| WILLIAMS, JANICE Individual | operational/managerial control | NOT APPLICABLE | 06/23/2014 |
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Frequently asked questions
What is Tel Hai Retirement Community's rating?
Tel Hai Retirement Community has 5 out of 5 stars on the CMS overall star rating. The average for Pennsylvania nursing homes is 3 stars.
How many inspection citations did Tel Hai Retirement Community receive?
Its most recent standard health inspection found 0 citations, compared with a Pennsylvania average of 10. Every citation is listed on this page with its severity.
Does Tel Hai Retirement Community accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Tel Hai Retirement Community?
It is non profit - corporation and part of Friends Services for the Aging. The ownership section on this page lists the owners and managers reported to CMS.
Where is Tel Hai Retirement Community and how do I contact it?
Tel Hai Retirement Community is at 1200 Tel Hai Circle, Honey Brook, PA 19344. Phone: (610) 273-9333.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.