nursing home in Narvon, PA
Zerbe Sisters Nursing Center,
2499 Zerbe Road, Narvon, PA 17555 · (717) 445-4551
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★4
- Quality measures★★★★★5
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Zerbe Sisters Nursing Center, at a glance
Zerbe Sisters Nursing Center, is a 87-bed for-profit nursing home in Narvon, Pennsylvania (Lancaster County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Pennsylvania average of 3.
Residents receive about 4.2 hours of nursing care per day (0.6 of them from registered nurses), better than the state average of 3.9 hours.
Its most recent standard health inspection (April 16, 2026) found 0 health citations. The Pennsylvania average is 10.
Federal regulators fined it 1 time in the past three years, totaling $10,033.
Nursing staff turnover is 52.8% per year (state average 44.5%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 87
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- March 18, 1975
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Lancaster County
- CMS Certification Number
- 395326
Ratings
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.6 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.8 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3.3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.24 hrs | 3.89 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.59 hrs | 0.79 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.54 hrs | 2.19 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.86 hrs | 3.53 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 52.8% | 44.5% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 33.3% | 39.9% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 0 | 10 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 2 | 82.4 | 80.6 | Better |
Penalties
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $10,033 | $25,774 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 87 | 127 | 107 | |
| Average residents per day | 77 | 105 | 86 | |
| Occupancy | 88.7% | 84% | 80.9% |
Long-stay residents
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1% | 3.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 1.9% | 4.8% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 19.2% | 17.7% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 0.4% | 1.5% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.3% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 7.9% | 16.8% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 6.6% | 17% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 1.9% | 6.2% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 10.8% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 19% | 20% | 19.5% | Average |
| Long-stay residents with new or worse incontinence (lower is better) | 30.5% | 25.5% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 93.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 98.6% | 87.5% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.4% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 96.8% | 68.7% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 84.1% | 70% | 82% | Average |
Inspection citations
State inspectors cited this home for 3 health deficiencies and 0 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| February 27, 2025 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected April 3, 2025 |
| February 27, 2025 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected April 3, 2025 |
| March 8, 2024 Standard | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | G Actual harm, isolated | Corrected April 3, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $10,033 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| March 8, 2024 | Fine | $10,033 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CAFFREY, DANIEL Individual | 5% or greater direct ownership interest | 100% | 05/26/2005 |
| CAFFREY, DANIEL Individual | adp of the snf | NOT APPLICABLE | 06/06/2016 |
| MANCINI, SCOTT Individual | adp of the snf | NOT APPLICABLE | 01/11/2021 |
| MASSARO, LAUREN Individual | adp of the snf | NOT APPLICABLE | 07/01/2023 |
| CAFFREY, DANIEL Individual | corporate director | NOT APPLICABLE | 06/23/2005 |
| MANCINI, SCOTT Individual | corporate director | NOT APPLICABLE | 01/11/2021 |
| MASSARO, LAUREN Individual | corporate director | NOT APPLICABLE | 07/01/2023 |
| CAFFREY, DANIEL Individual | operational/managerial control | NOT APPLICABLE | 06/06/2016 |
| MANCINI, SCOTT Individual | operational/managerial control | NOT APPLICABLE | 01/11/2021 |
| MASSARO, LAUREN Individual | operational/managerial control | NOT APPLICABLE | 07/01/2023 |
Other nursing homes near Zerbe Sisters Nursing Center,
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- CMS high performer
★★★★★5Much above averageComplete Care at Berkshire LLC
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★★★★★4Above average
Frequently asked questions
What is Zerbe Sisters Nursing Center,'s rating?
Zerbe Sisters Nursing Center, has 5 out of 5 stars on the CMS overall star rating. The average for Pennsylvania nursing homes is 3 stars.
How many inspection citations did Zerbe Sisters Nursing Center, receive?
Its most recent standard health inspection found 0 citations, compared with a Pennsylvania average of 10. Every citation is listed on this page with its severity.
Does Zerbe Sisters Nursing Center, accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Zerbe Sisters Nursing Center,?
It is for profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Zerbe Sisters Nursing Center, and how do I contact it?
Zerbe Sisters Nursing Center, is at 2499 Zerbe Road, Narvon, PA 17555. Phone: (717) 445-4551.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.