nursing home in Kennett Square, PA
Crosslands
1660 East Street Road, Kennett Square, PA 19348 · (610) 388-1441
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★5
- Quality measures★★★★★5
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Crosslands at a glance
Crosslands is a 60-bed non-profit nursing home in Kennett Square, Pennsylvania (Chester County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Pennsylvania average of 3.
Residents receive about 5.6 hours of nursing care per day (1.4 of them from registered nurses), better than the state average of 3.9 hours.
Its most recent standard health inspection (February 20, 2026) found 2 health citations. The Pennsylvania average is 10.
Federal regulators fined it 1 time in the past three years, totaling $12,735.
Nursing staff turnover is 20% per year (state average 44.5%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 60
- Certified for
- Medicare
- Chain / affiliated entity
- Kendal
- Medicare-certified since
- September 26, 1977
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Chester County
- CMS Certification Number
- 395388
Ratings
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.6 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 4 / 5 | 3.8 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 5.58 hrs | 3.89 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.42 hrs | 0.79 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 3.04 hrs | 2.19 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.94 hrs | 3.53 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 20% | 44.5% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 12.5% | 39.9% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 1 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 2 | 10 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 17 | 82.4 | 80.6 | Better |
Penalties
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $12,735 | $25,774 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 60 | 127 | 107 | |
| Average residents per day | 46 | 105 | 86 | |
| Occupancy | 75.8% | 84% | 80.9% |
Long-stay residents
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.7% | 3.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 6.7% | 4.8% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 6.5% | 17.7% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.6% | 1.5% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.9% | 0.7% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 20.8% | 16.8% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 12.3% | 17% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 1.3% | 6.2% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 10.8% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 25.6% | 20% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 31.2% | 25.5% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 93.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 87.5% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 96.9% | 68.7% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 85% | 70% | 82% | Average |
Inspection citations
State inspectors cited this home for 8 health deficiencies and 4 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| February 20, 2026 Standard | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | D Potential harm, isolated | Corrected April 15, 2026 |
| February 20, 2026 Standard | Not hire anyone with a finding of abuse, neglect, exploitation, or theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0606 | D Potential harm, isolated | Corrected April 15, 2026 |
| January 9, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | G Actual harm, isolated | Corrected March 7, 2025 |
| January 9, 2025 Standard | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected March 7, 2025 |
| January 9, 2025 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected February 21, 2025 |
| January 22, 2024 Complaint | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | E Potential harm, pattern | Corrected December 14, 2023 |
| January 22, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | E Potential harm, pattern | Corrected February 29, 2024 |
| December 28, 2023 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected December 30, 2023 |
| December 28, 2023 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected December 30, 2023 |
| December 28, 2023 Fire safety | Use approved construction type or materials. Construction Deficiencies · Tag K0161 | E Potential harm, pattern | Corrected December 30, 2023 |
| December 28, 2023 Standard | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected January 31, 2024 |
| January 27, 2023 Fire safety | Ensure precautions for handling oxygen cylinders and equipment are correctly followed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0929 | D Potential harm, isolated | Corrected February 17, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $12,735 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| January 9, 2025 | Fine | $12,735 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CITIZENS BANK OF PENNSYLVANIA Organization | 5% or greater mortgage interest | NOT APPLICABLE | 12/01/2010 |
| CITIZENS BANK OF PENNSYLVANIA Organization | 5% or greater security interest | NOT APPLICABLE | 12/01/2010 |
| BEAVER, SETH Individual | adp of the snf | NOT APPLICABLE | 01/03/2017 |
| BERARDI, MICHELE Individual | adp of the snf | NOT APPLICABLE | 11/14/2011 |
| CITIZENS BANK OF PENNSYLVANIA Organization | adp of the snf | NOT APPLICABLE | 06/16/2025 |
| HOMAYOUNI, SAM Individual | adp of the snf | NOT APPLICABLE | 06/04/2026 |
| LAWRENCE, THOMAS Individual | adp of the snf | NOT APPLICABLE | 06/24/2005 |
| MARSILLO, LISA Individual | adp of the snf | NOT APPLICABLE | 01/21/2020 |
| O'BRIEN, TIMOTHY Individual | adp of the snf | NOT APPLICABLE | 01/02/2025 |
| PETTIFORD, QUIANA Individual | adp of the snf | NOT APPLICABLE | 08/29/2022 |
| TAYLOR, DONNA Individual | adp of the snf | NOT APPLICABLE | 06/01/2019 |
| EVANS, PATRICIA Individual | corporate director | NOT APPLICABLE | 06/13/2023 |
| GROVE, DAVID Individual | corporate director | NOT APPLICABLE | 04/13/2021 |
| HELLE, JENNIFER Individual | corporate director | NOT APPLICABLE | 11/12/2024 |
| HOMAYOUNI, SAM Individual | corporate director | NOT APPLICABLE | 06/05/2026 |
| HUXTABLE, JONATHAN Individual | corporate director | NOT APPLICABLE | 10/01/2023 |
| PETROCELLI, SUSAN Individual | corporate director | NOT APPLICABLE | 12/13/2022 |
| POUTASSE, SARAH Individual | corporate director | NOT APPLICABLE | 03/11/2025 |
| RENZ, SUSAN Individual | corporate director | NOT APPLICABLE | 02/09/2021 |
| SPACKMAN, FREDERICK Individual | corporate director | NOT APPLICABLE | 10/08/2019 |
| STOVER, ANTHONY Individual | corporate director | NOT APPLICABLE | 03/16/2021 |
| TAYLOR, ANDREA Individual | corporate director | NOT APPLICABLE | 02/08/2022 |
| WARD, CLARE Individual | corporate director | NOT APPLICABLE | 05/13/2025 |
| EVANS, PATRICIA Individual | corporate officer | NOT APPLICABLE | 03/11/2025 |
| GROVE, DAVID Individual | corporate officer | NOT APPLICABLE | 04/13/2021 |
| MARSILLO, LISA Individual | corporate officer | NOT APPLICABLE | 01/21/2020 |
| RENZ, SUSAN Individual | corporate officer | NOT APPLICABLE | 04/11/2023 |
| SPACKMAN, FREDERICK Individual | corporate officer | NOT APPLICABLE | 04/11/2023 |
| EVANS, PATRICIA Individual | managing control - governing body | NOT APPLICABLE | 06/13/2023 |
| GROVE, DAVID Individual | managing control - governing body | NOT APPLICABLE | 04/13/2021 |
| HELLE, JENNIFER Individual | managing control - governing body | NOT APPLICABLE | 11/12/2024 |
| HUXTABLE, JONATHAN Individual | managing control - governing body | NOT APPLICABLE | 10/01/2023 |
| POUTASSE, SARAH Individual | managing control - governing body | NOT APPLICABLE | 03/11/2025 |
| RENZ, SUSAN Individual | managing control - governing body | NOT APPLICABLE | 02/09/2021 |
| SPACKMAN, FREDERICK Individual | managing control - governing body | NOT APPLICABLE | 10/08/2019 |
| STOVER, ANTHONY Individual | managing control - governing body | NOT APPLICABLE | 03/16/2021 |
| TAYLOR, ANDREA Individual | managing control - governing body | NOT APPLICABLE | 02/08/2022 |
| BEAVER, SETH Individual | operational/managerial control | NOT APPLICABLE | 01/03/2017 |
| BERARDI, MICHELE Individual | operational/managerial control | NOT APPLICABLE | 11/14/2011 |
| HOMAYOUNI, SAM Individual | operational/managerial control | NOT APPLICABLE | 06/04/2026 |
Showing 40 of 45 records.
Other nursing homes near Crosslands
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- CMS high performer
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- CMS high performer
★★★★★5Much above averageWillowbrooke Court at Country House
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Frequently asked questions
What is Crosslands's rating?
Crosslands has 5 out of 5 stars on the CMS overall star rating. The average for Pennsylvania nursing homes is 3 stars.
How many inspection citations did Crosslands receive?
Its most recent standard health inspection found 2 citations, compared with a Pennsylvania average of 10. Every citation is listed on this page with its severity.
Does Crosslands accept Medicare and Medicaid?
CMS lists it as certified for: Medicare. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Crosslands?
It is non profit - corporation and part of Kendal. The ownership section on this page lists the owners and managers reported to CMS.
Where is Crosslands and how do I contact it?
Crosslands is at 1660 East Street Road, Kennett Square, PA 19348. Phone: (610) 388-1441.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.