nursing home in Roseburg, OR
Rose Haven Nursing Center
740 NW Hill, Roseburg, OR 97471 · (541) 672-1631
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★4
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Rose Haven Nursing Center at a glance
Rose Haven Nursing Center is a 193-bed for-profit nursing home in Roseburg, Oregon (Douglas County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Oregon average of 3.1.
Residents receive about 4.6 hours of nursing care per day (0.7 of them from registered nurses), worse than the state average of 5 hours.
Its most recent standard health inspection (June 5, 2026) found 7 health citations. The Oregon average is 9.2.
Federal regulators fined it 2 times in the past three years, totaling $85,105.
Nursing staff turnover is 41.5% per year (state average 47.4%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 193
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Volare Health
- Medicare-certified since
- May 12, 1982
- Resident/family council
- Both
- County
- Douglas County
- CMS Certification Number
- 385151
Ratings
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3.1 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 3.9 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.5 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.7 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.59 hrs | 5.03 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.73 hrs | 0.72 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 3.07 hrs | 3.40 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.09 hrs | 4.51 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 41.5% | 47.4% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 38.5% | 51.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 7 | 9 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 59 | 71.8 | 80.6 | Better |
Penalties
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $85,105 | $27,522 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
Size
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 193 | 83 | 107 | |
| Average residents per day | 81 | 58 | 86 | |
| Occupancy | 42% | 71.9% | 80.9% |
Long-stay residents
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.3% | 2.4% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 1.6% | 5.8% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 9.9% | 13.9% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 2% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.4% | 1.4% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 6.1% | 14.9% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 10.8% | 20.6% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 0.5% | 4.7% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 11.4% | 4.9% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 13% | 12.4% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 13.7% | 21.8% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 95.2% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 98.6% | 95.2% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.3% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 87.2% | 81.2% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 90.2% | 85.6% | 82% | Better |
Inspection citations
State inspectors cited this home for 33 health deficiencies and 12 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 5, 2026 Fire safety | Have a battery powered remote alarm panel in a location accessible by operating personnel. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0916 | F Potential harm, widespread | Corrected July 24, 2026 |
| June 5, 2026 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | F Potential harm, widespread | Corrected July 24, 2026 |
| June 5, 2026 Fire safety | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Tag K0741 | F Potential harm, widespread | Corrected July 24, 2026 |
| June 5, 2026 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected July 24, 2026 |
| June 5, 2026 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | E Potential harm, pattern | Corrected July 24, 2026 |
| June 5, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected July 24, 2026 |
| June 5, 2026 Standard | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · Tag F0636 | D Potential harm, isolated | Corrected July 24, 2026 |
| June 5, 2026 Standard | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Quality of Life and Care Deficiencies · Tag F0740 | D Potential harm, isolated | Corrected July 24, 2026 |
| June 5, 2026 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected July 24, 2026 |
| June 5, 2026 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected July 24, 2026 |
| June 5, 2026 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected July 24, 2026 |
| February 27, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected April 3, 2025 |
| February 27, 2025 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected April 3, 2025 |
| February 27, 2025 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | E Potential harm, pattern | Corrected April 3, 2025 |
| February 27, 2025 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | E Potential harm, pattern | Corrected April 3, 2025 |
| February 27, 2025 Complaint | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected April 3, 2025 |
| February 27, 2025 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected April 3, 2025 |
| February 27, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected April 3, 2025 |
| February 27, 2025 Complaint | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected April 3, 2025 |
| February 27, 2025 Standard | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. Quality of Life and Care Deficiencies · Tag F0744 | D Potential harm, isolated | Corrected April 3, 2025 |
| February 27, 2025 Standard | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | D Potential harm, isolated | Corrected April 3, 2025 |
| February 27, 2025 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected April 3, 2025 |
| October 20, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected December 5, 2023 |
| October 20, 2023 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | F Potential harm, widespread | Corrected December 5, 2023 |
| October 20, 2023 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | F Potential harm, widespread | Corrected December 22, 2023 |
| October 20, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected December 5, 2023 |
| October 20, 2023 Fire safety | Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy. Construction Deficiencies · Tag K0111 | F Potential harm, widespread | Corrected December 22, 2023 |
| October 20, 2023 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected December 18, 2023 |
| October 20, 2023 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected December 5, 2023 |
| October 20, 2023 Fire safety | Have exits that are accessible at all times. Egress Deficiencies · Tag K0271 | D Potential harm, isolated | Corrected December 5, 2023 |
| October 20, 2023 Complaint | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | G Actual harm, isolated | Corrected December 5, 2023 |
| October 20, 2023 Standard | Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency. Resident Rights Deficiencies · Tag F0575 | F Potential harm, widespread | Corrected December 5, 2023 |
| October 20, 2023 Complaint | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | E Potential harm, pattern | Corrected December 5, 2023 |
| October 20, 2023 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | E Potential harm, pattern | Corrected December 5, 2023 |
| October 20, 2023 Standard | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | E Potential harm, pattern | Corrected December 5, 2023 |
| October 20, 2023 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected December 5, 2023 |
| October 20, 2023 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected December 5, 2023 |
| October 20, 2023 Standard | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · Tag F0679 | D Potential harm, isolated | Corrected December 5, 2023 |
| October 20, 2023 Standard | Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care Deficiencies · Tag F0699 | D Potential harm, isolated | Corrected December 5, 2023 |
| October 20, 2023 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected December 5, 2023 |
| October 20, 2023 Complaint | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected December 5, 2023 |
| October 20, 2023 Complaint | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected December 5, 2023 |
| October 20, 2023 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | D Potential harm, isolated | Corrected December 5, 2023 |
| October 20, 2023 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected December 5, 2023 |
| October 20, 2023 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected December 5, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 2 federal penalties in the past three years, including $85,105 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| February 27, 2025 | Fine | $33,716 |
| October 20, 2023 | Fine | $51,389 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| PAC 12 OPCO HOLDCO LLC Organization | 5% or greater direct ownership interest | 100% | 03/01/2023 |
| HAGLER, ALEXANDER Individual | 5% or greater indirect ownership interest | — | 03/01/2023 |
| KNOX, DONALD Individual | 5% or greater indirect ownership interest | — | 03/01/2023 |
| KNOX HEALTHCARE PAC 12 HOLDINGS LLC Organization | 5% or greater indirect ownership interest | — | 03/01/2023 |
| PAC 12 HOLDINGS LLC Organization | 5% or greater indirect ownership interest | — | 03/01/2023 |
| PAC 12 PINNACLE HOLDCO LLC Organization | 5% or greater indirect ownership interest | — | 03/01/2023 |
| SWEET BRIAR PROPCO LLC Organization | 5% or greater mortgage interest | NOT APPLICABLE | 03/01/2023 |
| FISHER, JOSHUA Individual | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| HAGAR, CHAIM Individual | adp of the snf | NOT APPLICABLE | 03/01/2023 |
| KNOX, DONALD Individual | adp of the snf | NOT APPLICABLE | 03/01/2023 |
| PAC 12 HOLDINGS LLC Organization | adp of the snf | NOT APPLICABLE | 03/01/2023 |
| PAC 12 PINNACLE HOLDCO LLC Organization | adp of the snf | NOT APPLICABLE | 03/01/2023 |
| RUST, KIRA Individual | adp of the snf | NOT APPLICABLE | 03/01/2023 |
| SCHWARTZ, ELIEZER Individual | adp of the snf | NOT APPLICABLE | 03/01/2023 |
| SMITH, BRIAN Individual | adp of the snf | NOT APPLICABLE | 03/27/2023 |
| SWEET BRIAR PROPCO LLC Organization | adp of the snf | NOT APPLICABLE | 03/01/2023 |
| VOLARE HEALTH LLC Organization | adp of the snf | NOT APPLICABLE | 08/20/2025 |
| KNOX, DONALD Individual | corporate officer | NOT APPLICABLE | 03/01/2023 |
| SMITH, BRIAN Individual | corporate officer | NOT APPLICABLE | 03/27/2023 |
| FISHER, JOSHUA Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| KNOX, DONALD Individual | operational/managerial control | NOT APPLICABLE | 03/01/2023 |
| RUST, KIRA Individual | operational/managerial control | NOT APPLICABLE | 03/01/2023 |
| SCHWARTZ, ELIEZER Individual | operational/managerial control | NOT APPLICABLE | 03/01/2023 |
| VOLARE HEALTH LLC Organization | operational/managerial control | NOT APPLICABLE | 03/01/2023 |
Other nursing homes near Rose Haven Nursing Center
Umpqua Valley Nursing & Rehabilitation Center
525 W. Umpqua Street, Roseburg, OR 97471 · under 1 mi
For-profit · 118 beds · Part of Volare Health
★★★★★4Above average
Frequently asked questions
What is Rose Haven Nursing Center's rating?
Rose Haven Nursing Center has 4 out of 5 stars on the CMS overall star rating. The average for Oregon nursing homes is 3.1 stars.
How many inspection citations did Rose Haven Nursing Center receive?
Its most recent standard health inspection found 7 citations, compared with a Oregon average of 9.2. Every citation is listed on this page with its severity.
Does Rose Haven Nursing Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Rose Haven Nursing Center?
It is for profit - limited liability company and part of Volare Health. The ownership section on this page lists the owners and managers reported to CMS.
Where is Rose Haven Nursing Center and how do I contact it?
Rose Haven Nursing Center is at 740 NW Hill, Roseburg, OR 97471. Phone: (541) 672-1631.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.