nursing home in Bartlesville, OK

Heritage Villa Care & Rehab Center

1244 Woodland Loop Drive, Bartlesville, OK 74006 · (918) 335-3222

★★★★★3
Average
CMS overall star rating
  • Health inspections★★★★★3
  • Staffing★★★★★3
  • Quality measures★★★★★4

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Heritage Villa Care & Rehab Center at a glance

Heritage Villa Care & Rehab Center is a 100-bed for-profit nursing home in Bartlesville, Oklahoma (Washington County).

CMS gives it 3 out of 5 stars on its overall star rating, close to the Oklahoma average of 2.7.

Residents receive about 3.8 hours of nursing care per day (0.2 of them from registered nurses), close to the state average of 3.8 hours.

Its most recent standard health inspection (January 14, 2025) found 5 health citations. The Oklahoma average is 6.4.

Federal regulators fined it 1 time in the past three years, totaling $8,278.

Nursing staff turnover is 55.3% per year (state average 55.5%).

Facility details

Type
Nursing home
Ownership
For Profit - Limited Liability Company
Beds
100
Certified for
Medicare and Medicaid
Chain / affiliated entity
Mgm Healthcare
Medicare-certified since
April 1, 1991
Resident/family council
Resident
County
Washington County
CMS Certification Number
375109

Ratings

MeasureThis facilityOklahoma avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)3 / 52.7 / 53 / 5Average
Health inspection rating ⓘ (higher is better)3 / 52.8 / 52.8 / 5Average
Staffing rating ⓘ (higher is better)3 / 52.6 / 52.9 / 5Average
Quality measures rating ⓘ (higher is better)4 / 52.8 / 53.6 / 5Average
Long-stay quality rating (higher is better)5 / 53 / 53.8 / 5Better
Short-stay (rehab) quality rating (higher is better)3 / 52.5 / 53.3 / 5Average

Staffing

This facility3.85 hrsOklahoma average3.79 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Oklahoma and U.S. averages
MeasureThis facilityOklahoma avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.85 hrs3.79 hrs3.86 hrsAverage
Registered nurse hours per resident per day (higher is better)0.21 hrs0.34 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.81 hrs2.54 hrs2.32 hrsBetter
Weekend nurse staff hours per resident per day (higher is better)3.34 hrs3.44 hrs3.42 hrsAverage
Nursing staff turnover (yearly) (lower is better)55.3%55.5%45.8%Worse
Administrators who left in the past year (lower is better)011Better

Inspections

This facility5Oklahoma average6U.S. average9
Health citations in the most recent inspection: this facility vs. Oklahoma and U.S. averages
MeasureThis facilityOklahoma avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)569Better
Citations from complaint investigations (latest cycle) (lower is better)023Better
Weighted health inspection score ⓘ (lower is better)5367.580.6Better

Penalties

This facility1Oklahoma average1U.S. average1
Fines in the past 3 years: this facility vs. Oklahoma and U.S. averages
MeasureThis facilityOklahoma avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)111Worse
Total fines in the past 3 years (lower is better)$8,278$18,268$30,972Better
All federal penalties in the past 3 years (lower is better)111Average

Size

MeasureThis facilityOklahoma avg.U.S. avg.vs. U.S.
Certified beds10097107
Average residents per day876186
Occupancy87.4%64%80.9%

Long-stay residents

This facility4.4%Oklahoma average4.7%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Oklahoma and U.S. averages
MeasureThis facilityOklahoma avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)4.4%4.7%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)2.2%4.7%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)1.6%17.5%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)0%2.8%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0%1.9%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)6%13.6%13.9%Better
Long-stay residents whose walking worsened (lower is better)3%13.7%14.1%Better
Long-stay residents who lose too much weight (lower is better)0.4%3.3%5.2%Better
Long-stay residents with depressive symptoms (lower is better)9.4%3.4%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.1%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)13.3%25.7%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)22%17.1%19%Worse
Long-stay residents given a flu vaccine (higher is better)90.9%94.6%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)84.8%91%93.6%Worse

Short-stay residents

This facility0%Oklahoma average1.8%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Oklahoma and U.S. averages
MeasureThis facilityOklahoma avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0%1.8%1.6%Better
Short-stay residents given a flu vaccine (higher is better)52.5%74.1%79.8%Worse
Short-stay residents given a pneumonia vaccine (higher is better)77.5%75.8%82%Worse

Inspection citations

State inspectors cited this home for 50 health deficiencies and 3 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.

DateCitationSeverityStatus
August 14, 2025
Complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · Tag F0628
E
Potential harm, pattern
Corrected August 28, 2025
August 14, 2025
Complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected August 28, 2025
August 14, 2025
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected August 28, 2025
August 14, 2025
Complaint
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · Tag F0757
D
Potential harm, isolated
Corrected August 28, 2025
August 14, 2025
Complaint
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected August 28, 2025
January 14, 2025
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
E
Potential harm, pattern
Corrected January 28, 2025
January 14, 2025
Fire safety
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Smoke Deficiencies · Tag K0374
E
Potential harm, pattern
Corrected January 28, 2025
January 14, 2025
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
G
Actual harm, isolated
Corrected January 28, 2025
January 14, 2025
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected January 28, 2025
January 14, 2025
Standard
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Tag F0758
D
Potential harm, isolated
Corrected January 28, 2025
January 14, 2025
Standard
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies · Tag F0700
D
Potential harm, isolated
Corrected January 28, 2025
January 14, 2025
Standard
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0640
D
Potential harm, isolated
Corrected January 28, 2025
September 22, 2023
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected March 8, 2024
September 22, 2023
Complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected November 2, 2023
September 22, 2023
Complaint
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Tag F0692
E
Potential harm, pattern
Corrected November 2, 2023
September 22, 2023
Complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
E
Potential harm, pattern
Corrected November 2, 2023
September 22, 2023
Complaint
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Tag F0758
E
Potential harm, pattern
Corrected November 2, 2023
September 22, 2023
Complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Tag F0804
E
Potential harm, pattern
Corrected November 2, 2023
September 22, 2023
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected November 2, 2023
September 22, 2023
Standard
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Tag F0583
D
Potential harm, isolated
Corrected November 2, 2023
September 22, 2023
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected November 2, 2023
September 22, 2023
Complaint
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
D
Potential harm, isolated
Corrected November 2, 2023
September 22, 2023
Standard
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Resident Assessment and Care Planning Deficiencies · Tag F0661
D
Potential harm, isolated
Corrected November 2, 2023
September 22, 2023
Complaint
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Rights Deficiencies · Tag F0622
D
Potential harm, isolated
Corrected November 2, 2023
September 22, 2023
Complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Rights Deficiencies · Tag F0557
D
Potential harm, isolated
Corrected November 2, 2023
September 22, 2023
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected November 2, 2023
September 22, 2023
Complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected November 2, 2023
April 28, 2021
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected July 7, 2021
April 28, 2021
Standard
Perform COVID19 testing on residents and staff.
Infection Control Deficiencies · Tag F0886
F
Potential harm, widespread
Corrected July 7, 2021
April 28, 2021
Standard
Have a plan that describes the process for conducting QAPI and QAA activities.
Administration Deficiencies · Tag F0865
F
Potential harm, widespread
Corrected July 7, 2021
April 28, 2021
Standard
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Tag F0883
F
Potential harm, widespread
Corrected July 7, 2021
April 28, 2021
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected July 7, 2021
April 28, 2021
Standard
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Resident Rights Deficiencies · Tag F0577
E
Potential harm, pattern
Corrected July 7, 2021
April 28, 2021
Standard
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies · Tag F0582
E
Potential harm, pattern
Corrected July 7, 2021
April 28, 2021
Standard
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies · Tag F0636
E
Potential harm, pattern
Corrected July 7, 2021
April 28, 2021
Standard
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies · Tag F0638
E
Potential harm, pattern
Corrected July 7, 2021
April 28, 2021
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
E
Potential harm, pattern
Corrected July 7, 2021
April 28, 2021
Standard
Ensure the activities program is directed by a qualified professional.
Quality of Life and Care Deficiencies · Tag F0680
E
Potential harm, pattern
Corrected July 7, 2021
April 28, 2021
Standard
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Tag F0688
E
Potential harm, pattern
Corrected July 7, 2021
April 28, 2021
Standard
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0698
E
Potential harm, pattern
Corrected July 7, 2021
April 28, 2021
Standard
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and Physician Services Deficiencies · Tag F0727
E
Potential harm, pattern
Corrected July 7, 2021
April 28, 2021
Standard
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · Tag F0730
E
Potential harm, pattern
Corrected July 7, 2021
April 28, 2021
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
E
Potential harm, pattern
Corrected July 7, 2021
April 28, 2021
Standard
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · Tag F0867
E
Potential harm, pattern
Corrected July 7, 2021
April 28, 2021
Standard
Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Administration Deficiencies · Tag F0776
D
Potential harm, isolated
Corrected July 7, 2021
April 28, 2021
Standard
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Tag F0758
D
Potential harm, isolated
Corrected July 7, 2021
April 28, 2021
Standard
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · Tag F0757
D
Potential harm, isolated
Corrected July 7, 2021
April 28, 2021
Standard
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Tag F0756
D
Potential harm, isolated
Corrected July 7, 2021
April 28, 2021
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
D
Potential harm, isolated
Corrected July 7, 2021
April 28, 2021
Standard
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · Tag F0679
D
Potential harm, isolated
Corrected July 7, 2021
April 28, 2021
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected July 7, 2021
April 28, 2021
Standard
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Tag F0655
D
Potential harm, isolated
Corrected July 7, 2021
April 28, 2021
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected July 7, 2021

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 1 federal penalty in the past three years, including $8,278 in fines.

DatePenaltyAmount / length
January 14, 2025Fine$8,278

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
OK SNF HOLDINGS, LLC
Organization
5% or greater direct ownership interest50%12/18/2023
OK SNF INVESTMENTS, LLC
Organization
5% or greater direct ownership interest50%12/18/2023
JFB OK TRUST
Organization
5% or greater indirect ownership interest50%12/18/2023
SOUTHEAST VENTURES TRUST
Organization
5% or greater indirect ownership interest48%12/18/2023
FRIEDMAN, NAFTALI
Individual
corporate officerNOT APPLICABLE12/18/2023
ROVENSTINE, PEGGY
Individual
w-2 managing employeeNOT APPLICABLE12/18/2023

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Frequently asked questions

What is Heritage Villa Care & Rehab Center's rating?

Heritage Villa Care & Rehab Center has 3 out of 5 stars on the CMS overall star rating. The average for Oklahoma nursing homes is 2.7 stars.

How many inspection citations did Heritage Villa Care & Rehab Center receive?

Its most recent standard health inspection found 5 citations, compared with a Oklahoma average of 6.4. Every citation is listed on this page with its severity.

Does Heritage Villa Care & Rehab Center accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Heritage Villa Care & Rehab Center?

It is for profit - limited liability company and part of Mgm Healthcare. The ownership section on this page lists the owners and managers reported to CMS.

Where is Heritage Villa Care & Rehab Center and how do I contact it?

Heritage Villa Care & Rehab Center is at 1244 Woodland Loop Drive, Bartlesville, OK 74006. Phone: (918) 335-3222.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.