nursing home in Columbus, OH

Laurels of West Columbus, the

441 Norton Road, Columbus, OH 43228 · (614) 812-1200

★★★★★1
Much below average
CMS overall star rating
  • Health inspections★★★★★1
  • Staffing★★★★★1
  • Quality measures★★★★★4
  • Abuse citation

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Laurels of West Columbus, the at a glance

Laurels of West Columbus, the is a 97-bed for-profit nursing home in Columbus, Ohio (Franklin County).

CMS gives it 1 out of 5 stars on its overall star rating, worse than the Ohio average of 3.2.

Residents receive about 3.7 hours of nursing care per day (0.5 of them from registered nurses), close to the state average of 3.7 hours.

Its most recent standard health inspection (June 9, 2025) found 30 health citations. The Ohio average is 10.3.

Federal regulators fined it 1 time in the past three years, totaling $17,345.

Nursing staff turnover is 60.7% per year (state average 48.7%).

Facility details

Type
Nursing home
Ownership
For Profit - Individual
Beds
97
Certified for
Medicare and Medicaid
Chain / affiliated entity
Ciena Healthcare/Laurel Health Care
Medicare-certified since
January 25, 2021
Resident/family council
Both
County
Franklin County
CMS Certification Number
366481

Ratings

MeasureThis facilityOhio avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)1 / 53.2 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)1 / 52.8 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)1 / 52.4 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)4 / 54.4 / 53.6 / 5Average
Long-stay quality rating (higher is better)5 / 54.8 / 53.8 / 5Better
Short-stay (rehab) quality rating (higher is better)3 / 53.3 / 53.3 / 5Average

Staffing

This facility3.66 hrsOhio average3.69 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Ohio and U.S. averages
MeasureThis facilityOhio avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.66 hrs3.69 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.47 hrs0.64 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)1.97 hrs2.09 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)3.26 hrs3.28 hrs3.42 hrsAverage
Nursing staff turnover (yearly) (lower is better)60.7%48.7%45.8%Worse
Registered nurse turnover (yearly) (lower is better)75%43.9%42.9%Worse
Administrators who left in the past year (lower is better)111Worse

Inspections

This facility30Ohio average10U.S. average9
Health citations in the most recent inspection: this facility vs. Ohio and U.S. averages
MeasureThis facilityOhio avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)30109Worse
Citations from complaint investigations (latest cycle) (lower is better)1743Worse
Weighted health inspection score ⓘ (lower is better)13080.780.6Worse

Penalties

This facility1Ohio average1U.S. average1
Fines in the past 3 years: this facility vs. Ohio and U.S. averages
MeasureThis facilityOhio avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)111Worse
Total fines in the past 3 years (lower is better)$17,345$26,381$30,972Better
All federal penalties in the past 3 years (lower is better)111Average

Size

MeasureThis facilityOhio avg.U.S. avg.vs. U.S.
Certified beds9788107
Average residents per day907486
Occupancy93.1%84.3%80.9%

Long-stay residents

This facility4.4%Ohio average3.2%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Ohio and U.S. averages
MeasureThis facilityOhio avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)4.4%3.2%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)3.5%3.4%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)11.8%8.8%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)0.4%0.4%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0%0.2%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)3.6%5.3%13.9%Better
Long-stay residents whose walking worsened (lower is better)11.7%6.1%14.1%Better
Long-stay residents who lose too much weight (lower is better)5.9%6.2%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)27.9%30.1%12.8%Worse
Long-stay residents who were physically restrained (lower is better)0%0.1%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)21.4%25.5%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)28.4%21.4%19%Worse
Long-stay residents given a flu vaccine (higher is better)96.9%94.5%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)90%92.7%93.6%Average

Short-stay residents

This facility1.9%Ohio average1.2%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Ohio and U.S. averages
MeasureThis facilityOhio avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)1.9%1.2%1.6%Worse
Short-stay residents given a flu vaccine (higher is better)82%75.6%79.8%Average
Short-stay residents given a pneumonia vaccine (higher is better)74.5%78.5%82%Worse

Inspection citations

State inspectors cited this home for 52 health deficiencies and 20 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm, including 1 rated "immediate jeopardy".

DateCitationSeverityStatus
July 23, 2026
Complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected August 12, 2026
April 13, 2026
Complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · Tag F0693
D
Potential harm, isolated
Corrected April 29, 2026
April 13, 2026
Complaint
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected April 29, 2026
October 16, 2025
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected November 18, 2025
October 16, 2025
Complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · Tag F0628
D
Potential harm, isolated
Corrected November 18, 2025
October 16, 2025
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected November 18, 2025
October 16, 2025
Complaint
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
D
Potential harm, isolated
Corrected November 18, 2025
September 8, 2025
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
J
Immediate jeopardy, isolated
Corrected August 18, 2025
September 8, 2025
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected November 18, 2025
September 8, 2025
Complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected November 18, 2025
September 8, 2025
Complaint
Provide timely, quality laboratory services/tests to meet the needs of residents.
Administration Deficiencies · Tag F0770
D
Potential harm, isolated
Corrected November 18, 2025
September 8, 2025
Complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · Tag F0693
D
Potential harm, isolated
Corrected November 18, 2025
June 9, 2025
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
F
Potential harm, widespread
Corrected July 8, 2025
June 9, 2025
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected July 8, 2025
June 9, 2025
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
F
Potential harm, widespread
Corrected July 8, 2025
June 9, 2025
Fire safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies · Tag K0222
F
Potential harm, widespread
Corrected July 8, 2025
June 9, 2025
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected July 8, 2025
June 9, 2025
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
F
Potential harm, widespread
Corrected July 8, 2025
June 9, 2025
Fire safety
Provide at least two remote exits on each floor or fire section of the building.
Egress Deficiencies · Tag K0252
E
Potential harm, pattern
Corrected July 8, 2025
June 9, 2025
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
E
Potential harm, pattern
Corrected July 8, 2025
June 9, 2025
Fire safety
Have exits that are accessible at all times.
Egress Deficiencies · Tag K0271
E
Potential harm, pattern
Corrected July 8, 2025
June 9, 2025
Fire safety
Conduct testing and exercise requirements.
Emergency Preparedness Deficiencies · Tag E0039
C
No harm, widespread
Corrected July 8, 2025
June 9, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected July 8, 2025
June 9, 2025
Complaint
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0697
D
Potential harm, isolated
Corrected July 8, 2025
June 9, 2025
Complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0602
D
Potential harm, isolated
Corrected July 8, 2025
June 9, 2025
Standard
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605
D
Potential harm, isolated
Corrected July 8, 2025
June 9, 2025
Standard
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected July 8, 2025
June 9, 2025
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected July 8, 2025
June 9, 2025
Complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected July 8, 2025
June 9, 2025
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected July 8, 2025
June 9, 2025
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected July 8, 2025
June 9, 2025
Standard
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Tag F0692
D
Potential harm, isolated
Corrected July 8, 2025
June 9, 2025
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected July 8, 2025
June 9, 2025
Complaint
Provide or obtain dental services for each resident.
Quality of Life and Care Deficiencies · Tag F0791
D
Potential harm, isolated
Corrected July 8, 2025
June 9, 2025
Standard
Provide timely, quality laboratory services/tests to meet the needs of residents.
Administration Deficiencies · Tag F0770
D
Potential harm, isolated
Corrected July 8, 2025
June 9, 2025
Standard
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
D
Potential harm, isolated
Corrected July 8, 2025
June 9, 2025
Standard
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Tag F0759
D
Potential harm, isolated
Corrected July 8, 2025
June 9, 2025
Standard
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Tag F0756
D
Potential harm, isolated
Corrected July 8, 2025
June 9, 2025
Standard
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · Tag F0561
D
Potential harm, isolated
Corrected July 8, 2025
June 9, 2025
Standard
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · Tag F0628
B
No harm, pattern
Corrected July 8, 2025
April 16, 2025
Complaint
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected April 24, 2025
March 27, 2025
Complaint
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
D
Potential harm, isolated
Corrected April 18, 2025
October 21, 2024
Complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected November 4, 2024
October 21, 2024
Complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0602
D
Potential harm, isolated
Corrected November 4, 2024
October 21, 2024
Complaint
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected November 4, 2024
October 21, 2024
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected November 4, 2024
October 21, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected November 4, 2024
October 21, 2024
Complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
D
Potential harm, isolated
Corrected November 4, 2024
October 21, 2024
Complaint
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0694
D
Potential harm, isolated
Corrected November 4, 2024
October 21, 2024
Complaint
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
D
Potential harm, isolated
Corrected November 4, 2024
October 21, 2024
Complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected November 4, 2024
October 21, 2024
Complaint
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected November 4, 2024
February 6, 2023
Fire safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Miscellaneous Deficiencies · Tag K0761
F
Potential harm, widespread
Corrected March 1, 2023
February 6, 2023
Fire safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies · Tag K0222
F
Potential harm, widespread
Corrected March 1, 2023
February 6, 2023
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected March 1, 2023
February 6, 2023
Fire safety
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Egress Deficiencies · Tag K0232
E
Potential harm, pattern
Corrected March 1, 2023
February 6, 2023
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
E
Potential harm, pattern
Corrected March 1, 2023
February 6, 2023
Fire safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies · Tag K0372
E
Potential harm, pattern
Corrected March 1, 2023
February 6, 2023
Standard
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
G
Actual harm, isolated
Corrected March 1, 2023
February 6, 2023
Standard
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Tag F0921
E
Potential harm, pattern
Corrected March 1, 2023
February 6, 2023
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
E
Potential harm, pattern
Corrected March 1, 2023
February 6, 2023
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected March 1, 2023
February 6, 2023
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected March 1, 2023
February 6, 2023
Standard
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Tag F0758
D
Potential harm, isolated
Corrected March 1, 2023
February 6, 2023
Standard
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0697
D
Potential harm, isolated
Corrected March 1, 2023
February 6, 2023
Standard
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · Tag F0757
D
Potential harm, isolated
Corrected March 1, 2023
February 6, 2023
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
D
Potential harm, isolated
Corrected March 1, 2023
February 6, 2023
Standard
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Tag F0578
D
Potential harm, isolated
Corrected March 1, 2023
December 21, 2020
Fire safety
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies · Tag K0341
F
Potential harm, widespread
Corrected January 25, 2021
December 21, 2020
Fire safety
Have properly sized and located compartments to protect residents from smoke.
Smoke Deficiencies · Tag K0371
F
Potential harm, widespread
Corrected January 25, 2021
December 21, 2020
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
E
Potential harm, pattern
Corrected January 25, 2021
December 21, 2020
Fire safety
Install an approved automatic sprinkler system.
Smoke Deficiencies · Tag K0351
E
Potential harm, pattern
Corrected January 25, 2021

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 1 federal penalty in the past three years, including $17,345 in fines.

DatePenaltyAmount / length
September 8, 2025Fine$17,345

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
JOHNSTON, JAMES
Individual
adp of the snfNOT APPLICABLE01/01/2025
KHAN, ANIS
Individual
adp of the snfNOT APPLICABLE01/25/2021
LAUREL HEALTH CARE COMPANY
Organization
adp of the snfNOT APPLICABLE04/04/2025
STOBB, DAVID
Individual
adp of the snfNOT APPLICABLE01/25/2021
WILLIAMS, ELIJAH
Individual
adp of the snfNOT APPLICABLE11/17/2025
KHAN, ANIS
Individual
managing control - governing bodyNOT APPLICABLE01/25/2021
QAZI, MOHAMMAD
Individual
managing control - governing bodyNOT APPLICABLE01/25/2021
JOHNSTON, JAMES
Individual
operational/managerial controlNOT APPLICABLE01/01/2025
KHAN, ANIS
Individual
operational/managerial controlNOT APPLICABLE01/25/2021
LAUREL HEALTH CARE COMPANY
Organization
operational/managerial controlNOT APPLICABLE01/25/2021
QAZI, MOHAMMAD
Individual
operational/managerial controlNOT APPLICABLE01/25/2021
WILLIAMS, ELIJAH
Individual
operational/managerial controlNOT APPLICABLE11/17/2025
WILLIAMS, ELIJAH
Individual
trustee of the snfNOT APPLICABLE11/17/2025

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Frequently asked questions

What is Laurels of West Columbus, the's rating?

Laurels of West Columbus, the has 1 out of 5 stars on the CMS overall star rating. The average for Ohio nursing homes is 3.2 stars.

How many inspection citations did Laurels of West Columbus, the receive?

Its most recent standard health inspection found 30 citations, compared with a Ohio average of 10.3. Every citation is listed on this page with its severity.

Does Laurels of West Columbus, the accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Laurels of West Columbus, the?

It is for profit - individual and part of Ciena Healthcare/Laurel Health Care. The ownership section on this page lists the owners and managers reported to CMS.

Where is Laurels of West Columbus, the and how do I contact it?

Laurels of West Columbus, the is at 441 Norton Road, Columbus, OH 43228. Phone: (614) 812-1200.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.