nursing home in Hilliard, OH
Mill Run Care Center
3399 Mill Run Drive, Hilliard, OH 43026 · (614) 527-3000
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★3
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Mill Run Care Center at a glance
Mill Run Care Center is a 66-bed for-profit nursing home in Hilliard, Ohio (Franklin County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Ohio average of 3.2.
Residents receive about 4.2 hours of nursing care per day (0.8 of them from registered nurses), better than the state average of 3.7 hours.
Its most recent standard health inspection (September 10, 2025) found 19 health citations. The Ohio average is 10.3.
Federal regulators fined it 1 time in the past three years, totaling $59,378.
Nursing staff turnover is 64.6% per year (state average 48.7%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 66
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Optalis Health & Rehabilitation
- Medicare-certified since
- August 19, 1997
- Resident/family council
- Resident
- County
- Franklin County
- CMS Certification Number
- 366142
Ratings
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3.2 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.4 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4.4 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.8 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.16 hrs | 3.69 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.84 hrs | 0.64 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.18 hrs | 2.09 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.74 hrs | 3.28 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 64.6% | 48.7% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 75% | 43.9% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 1 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 19 | 10 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 118 | 80.7 | 80.6 | Worse |
Penalties
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $59,378 | $26,381 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 66 | 88 | 107 | |
| Average residents per day | 58 | 74 | 86 | |
| Occupancy | 88.5% | 84.3% | 80.9% |
Long-stay residents
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.5% | 3.2% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 2.1% | 3.4% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 0% | 8.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.7% | 0.4% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.8% | 0.2% | 0.8% | Average |
| Long-stay residents needing more help with daily activities (lower is better) | 8.3% | 5.3% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 14.8% | 6.1% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 9.6% | 6.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 47.2% | 30.1% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 19% | 25.5% | 19.5% | Average |
| Long-stay residents with new or worse incontinence (lower is better) | 24.1% | 21.4% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 94.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 92.7% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.7% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 99% | 75.6% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.9% | 78.5% | 82% | Better |
Inspection citations
State inspectors cited this home for 34 health deficiencies and 11 fire safety deficiencies in the inspection records CMS currently publishes. 3 citations involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 11, 2026 Complaint | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | D Potential harm, isolated | Corrected June 26, 2026 |
| September 10, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected January 31, 2026 |
| September 10, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected October 7, 2025 |
| September 10, 2025 Fire safety | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Tag K0741 | E Potential harm, pattern | Corrected October 7, 2025 |
| September 10, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | G Actual harm, isolated | Corrected October 7, 2025 |
| September 10, 2025 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | G Actual harm, isolated | Corrected October 7, 2025 |
| September 10, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected October 7, 2025 |
| September 10, 2025 Standard | Honor the resident's right to manage his or her financial affairs. Resident Rights Deficiencies · Tag F0567 | E Potential harm, pattern | Corrected October 7, 2025 |
| September 10, 2025 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | E Potential harm, pattern | Corrected October 7, 2025 |
| September 10, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected October 7, 2025 |
| September 10, 2025 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected October 7, 2025 |
| September 10, 2025 Standard | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | D Potential harm, isolated | Corrected October 7, 2025 |
| September 10, 2025 Standard | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | D Potential harm, isolated | Corrected October 7, 2025 |
| September 10, 2025 Standard | Ensure that paid feeding assistants have the training they need. Nursing and Physician Services Deficiencies · Tag F0948 | D Potential harm, isolated | Corrected October 7, 2025 |
| September 10, 2025 Standard | Provide or obtain dental services for each resident. Quality of Life and Care Deficiencies · Tag F0791 | D Potential harm, isolated | Corrected October 7, 2025 |
| September 10, 2025 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected October 7, 2025 |
| September 10, 2025 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected October 7, 2025 |
| September 10, 2025 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected October 7, 2025 |
| September 10, 2025 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected October 7, 2025 |
| September 10, 2025 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected October 7, 2025 |
| September 10, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected October 7, 2025 |
| September 10, 2025 Standard | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected October 7, 2025 |
| March 27, 2025 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | G Actual harm, isolated | Corrected April 14, 2025 |
| March 27, 2025 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected April 14, 2025 |
| March 27, 2025 Complaint | Provide appropriate foot care. Quality of Life and Care Deficiencies · Tag F0687 | D Potential harm, isolated | Corrected April 14, 2025 |
| April 24, 2024 Complaint | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected May 3, 2024 |
| March 6, 2024 Complaint | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. Nutrition and Dietary Deficiencies · Tag F0808 | E Potential harm, pattern | Corrected March 29, 2024 |
| May 4, 2023 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | F Potential harm, widespread | Corrected June 16, 2023 |
| May 4, 2023 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected June 16, 2023 |
| May 4, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected June 16, 2023 |
| May 4, 2023 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected June 16, 2023 |
| May 4, 2023 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | E Potential harm, pattern | Corrected June 16, 2023 |
| May 4, 2023 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected June 16, 2023 |
| May 4, 2023 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | E Potential harm, pattern | Corrected June 16, 2023 |
| May 4, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected May 22, 2023 |
| May 4, 2023 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected May 22, 2023 |
| May 4, 2023 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected May 22, 2023 |
| May 4, 2023 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected May 22, 2023 |
| May 4, 2023 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected May 22, 2023 |
| June 15, 2021 Fire safety | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Tag K0741 | D Potential harm, isolated | Corrected July 26, 2021 |
| June 15, 2021 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected July 26, 2021 |
| June 15, 2021 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected July 26, 2021 |
| June 15, 2021 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected July 26, 2021 |
| June 15, 2021 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected July 26, 2021 |
| June 15, 2021 Standard | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Nutrition and Dietary Deficiencies · Tag F0805 | D Potential harm, isolated | Corrected July 26, 2021 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $59,378 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| September 10, 2025 | Fine | $59,378 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| OM HOLDCO 2 LLC Organization | 5% or greater direct ownership interest | 100% | 06/01/2022 |
| CHARLES FRANKLIN LLC Organization | 5% or greater indirect ownership interest | — | 06/01/2022 |
| CHARLES WESTLAND LLC Organization | 5% or greater indirect ownership interest | — | 06/01/2022 |
| HEMANT SHAH 2018 IRREVOCABLE TRUST Organization | 5% or greater indirect ownership interest | — | 06/01/2022 |
| OPTALIS LP INVESTORS 2 LLC Organization | 5% or greater indirect ownership interest | — | 06/01/2022 |
| SNW LLC Organization | 5% or greater indirect ownership interest | — | 06/01/2022 |
| SIENA LENDING GROUP LLC Organization | 5% or greater security interest | NOT APPLICABLE | 06/01/2025 |
| CHARLES FRANKLIN LLC Organization | adp of the snf | NOT APPLICABLE | 06/01/2022 |
| CHARLES WESTLAND LLC Organization | adp of the snf | NOT APPLICABLE | 06/01/2022 |
| HEMANT SHAH 2018 IRREVOCABLE TRUST Organization | adp of the snf | NOT APPLICABLE | 06/01/2022 |
| MATHUR, DEEPA Individual | adp of the snf | NOT APPLICABLE | 11/07/2025 |
| OM HOLDCO 2 LLC Organization | adp of the snf | NOT APPLICABLE | 06/01/2022 |
| OPTALIS LP INVESTORS 2 LLC Organization | adp of the snf | NOT APPLICABLE | 06/01/2022 |
| OPTUM MANAGEMENT SOLUTIONS. INC Organization | adp of the snf | NOT APPLICABLE | 12/18/2025 |
| PAAR 108 LLC Organization | adp of the snf | NOT APPLICABLE | 06/01/2022 |
| PINAL R. PATEL 2017 IRREVOCABLE TRUST F/B/O AARNA R. PATEL Organization | adp of the snf | NOT APPLICABLE | 06/01/2022 |
| PINAL R. PATEL 2017 IRREVOCABLE TRUST F/B/O ANSH R. PATEL Organization | adp of the snf | NOT APPLICABLE | 06/01/2022 |
| PINAL R. PATEL 2020 IRREVOCABLE FAMILY TRUST UAD 10-6-2020 Organization | adp of the snf | NOT APPLICABLE | 06/01/2022 |
| RAJAN G PATEL 2020 IRR FAM TR UAD 12-3-2020 Organization | adp of the snf | NOT APPLICABLE | 06/01/2022 |
| SHARON, ROBERT Individual | adp of the snf | NOT APPLICABLE | 06/01/2022 |
| SNW LLC Organization | adp of the snf | NOT APPLICABLE | 06/01/2022 |
| VAN DE WATER, SCOTT Individual | adp of the snf | NOT APPLICABLE | 11/07/2025 |
| OPTUM MANAGEMENT SOLUTIONS. INC Organization | indirect ownership interest | NOT APPLICABLE | 06/01/2022 |
| DUNN, CHARLES Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 11/07/2025 |
| SHAH, HEMANT Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 11/07/2025 |
| PATEL, RAJAN Individual | managing control - governing body | NOT APPLICABLE | 06/01/2022 |
| SHARON, ROBERT Individual | managing control - governing body | NOT APPLICABLE | 06/01/2022 |
| MATHUR, DEEPA Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| OPTUM MANAGEMENT SOLUTIONS. INC Organization | operational/managerial control | NOT APPLICABLE | 06/01/2022 |
| ORTON, WENDY Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| PATEL, RAJAN Individual | operational/managerial control | NOT APPLICABLE | 06/01/2022 |
| SHARON, ROBERT Individual | operational/managerial control | NOT APPLICABLE | 06/01/2022 |
| VAN DE WATER, SCOTT Individual | operational/managerial control | NOT APPLICABLE | 04/01/2024 |
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★★★★★2Below averageSapphire Rehabilitation and Care Center
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- Special Focus candidate
★★★★★1Much below averageFirst Community Village Healthcare Ctr
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Frequently asked questions
What is Mill Run Care Center's rating?
Mill Run Care Center has 3 out of 5 stars on the CMS overall star rating. The average for Ohio nursing homes is 3.2 stars.
How many inspection citations did Mill Run Care Center receive?
Its most recent standard health inspection found 19 citations, compared with a Ohio average of 10.3. Every citation is listed on this page with its severity.
Does Mill Run Care Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Mill Run Care Center?
It is for profit - limited liability company and part of Optalis Health & Rehabilitation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Mill Run Care Center and how do I contact it?
Mill Run Care Center is at 3399 Mill Run Drive, Hilliard, OH 43026. Phone: (614) 527-3000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.