nursing home in Wooster, OH
Avenue at Wooster
1700 East Smithville Western Road, Wooster, OH 44691 · (330) 601-1001
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★2
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Avenue at Wooster at a glance
Avenue at Wooster is a 82-bed for-profit nursing home in Wooster, Ohio (Wayne County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Ohio average of 3.2.
Residents receive about 3.3 hours of nursing care per day (0.4 of them from registered nurses), worse than the state average of 3.7 hours.
Its most recent standard health inspection (March 20, 2025) found 14 health citations. The Ohio average is 10.3.
It has not received a federal fine in the past three years.
Nursing staff turnover is 35.8% per year (state average 48.7%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 82
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Progressive Quality Care
- Medicare-certified since
- April 6, 2018
- Resident/family council
- None
- County
- Wayne County
- CMS Certification Number
- 366463
Ratings
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3.2 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 2.4 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4.4 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.8 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3.3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.28 hrs | 3.69 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.38 hrs | 0.64 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.73 hrs | 2.09 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.76 hrs | 3.28 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 35.8% | 48.7% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 22.2% | 43.9% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 14 | 10 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 7 | 4 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 86 | 80.7 | 80.6 | Worse |
Penalties
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $26,381 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 82 | 88 | 107 | |
| Average residents per day | 78 | 74 | 86 | |
| Occupancy | 95.5% | 84.3% | 80.9% |
Long-stay residents
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.1% | 3.2% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 2% | 3.4% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 4.6% | 8.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.4% | 0.4% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.2% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 2.1% | 5.3% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 7.9% | 6.1% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 1.6% | 6.2% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 38.9% | 30.1% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 29.4% | 25.5% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 33.3% | 21.4% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 94.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 92.7% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.7% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 100% | 75.6% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 100% | 78.5% | 82% | Better |
Inspection citations
State inspectors cited this home for 33 health deficiencies and 8 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 19, 2026 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected June 2, 2026 |
| March 5, 2026 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected March 17, 2026 |
| March 5, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected March 17, 2026 |
| March 5, 2026 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected March 17, 2026 |
| March 20, 2025 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected April 25, 2025 |
| March 20, 2025 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | F Potential harm, widespread | Corrected April 25, 2025 |
| March 20, 2025 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | F Potential harm, widespread | Corrected April 25, 2025 |
| March 20, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected April 25, 2025 |
| March 20, 2025 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | E Potential harm, pattern | Corrected April 25, 2025 |
| March 20, 2025 Standard | Implement a program that monitors antibiotic use. Infection Control Deficiencies · Tag F0881 | D Potential harm, isolated | Corrected April 25, 2025 |
| March 20, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected April 25, 2025 |
| March 20, 2025 Standard | Provide special eating equipment and utensils for residents who need them and appropriate assistance. Nutrition and Dietary Deficiencies · Tag F0810 | D Potential harm, isolated | Corrected April 25, 2025 |
| March 20, 2025 Standard | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Quality of Life and Care Deficiencies · Tag F0676 | D Potential harm, isolated | Corrected April 25, 2025 |
| March 20, 2025 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected April 25, 2025 |
| March 20, 2025 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected April 25, 2025 |
| March 20, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected April 25, 2025 |
| March 20, 2025 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected April 25, 2025 |
| October 22, 2024 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | G Actual harm, isolated | Corrected November 7, 2024 |
| October 22, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected November 7, 2024 |
| May 23, 2024 Complaint | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected May 31, 2024 |
| March 14, 2024 Complaint | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected March 25, 2024 |
| March 14, 2024 Complaint | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | E Potential harm, pattern | Corrected March 25, 2024 |
| March 14, 2024 Complaint | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. Administration Deficiencies · Tag F0773 | D Potential harm, isolated | Corrected March 25, 2024 |
| December 27, 2022 Fire safety | Use approved construction type or materials. Construction Deficiencies · Tag K0161 | E Potential harm, pattern | Corrected February 10, 2023 |
| December 27, 2022 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected February 10, 2023 |
| December 27, 2022 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | F Potential harm, widespread | Corrected February 10, 2023 |
| December 27, 2022 Standard | Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0602 | E Potential harm, pattern | Corrected February 10, 2023 |
| December 27, 2022 Standard | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. Nutrition and Dietary Deficiencies · Tag F0800 | E Potential harm, pattern | Corrected February 10, 2023 |
| December 27, 2022 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected February 10, 2023 |
| December 27, 2022 Standard | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | E Potential harm, pattern | Corrected February 10, 2023 |
| December 27, 2022 Standard | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. Nutrition and Dietary Deficiencies · Tag F0809 | D Potential harm, isolated | Corrected February 10, 2023 |
| December 27, 2022 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected February 10, 2023 |
| February 20, 2020 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | F Potential harm, widespread | Corrected March 9, 2020 |
| February 20, 2020 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | F Potential harm, widespread | Corrected March 9, 2020 |
| February 20, 2020 Fire safety | Establish policies and procedures for volunteers. Emergency Preparedness Deficiencies · Tag E0024 | C No harm, widespread | Corrected March 2, 2020 |
| February 20, 2020 Fire safety | Provide a means of sharing information on occupancy/needs. Emergency Preparedness Deficiencies · Tag E0034 | C No harm, widespread | Corrected March 2, 2020 |
| February 20, 2020 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected March 9, 2020 |
| February 20, 2020 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected March 9, 2020 |
| February 20, 2020 Standard | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | D Potential harm, isolated | Corrected March 9, 2020 |
| February 20, 2020 Standard | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Tag F0921 | D Potential harm, isolated | Corrected March 9, 2020 |
| February 20, 2020 Standard | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Nutrition and Dietary Deficiencies · Tag F0805 | D Potential harm, isolated | Corrected March 9, 2020 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| FLANK, EITAN Individual | 5% or greater direct ownership interest | 20% | 06/10/2022 |
| FLANK, LIAT Individual | 5% or greater direct ownership interest | 20% | 06/10/2022 |
| FLANK, MATAN Individual | 5% or greater direct ownership interest | 20% | 06/10/2022 |
| FLANK, SHAUL Individual | 5% or greater direct ownership interest | 20% | 06/10/2022 |
| SAUSEN, JOEL Individual | 5% or greater direct ownership interest | 20% | 06/10/2022 |
| FLANK, EITAN Individual | adp of the snf | NOT APPLICABLE | 10/30/2017 |
| FLANK, LIAT Individual | adp of the snf | NOT APPLICABLE | 06/10/2022 |
| FLANK, MATAN Individual | adp of the snf | NOT APPLICABLE | 06/10/2022 |
| FLANK, SHAUL Individual | adp of the snf | NOT APPLICABLE | 06/10/2022 |
| GIAUQUE, CHAD Individual | adp of the snf | NOT APPLICABLE | 06/13/2022 |
| NIELSEN, PAUL Individual | adp of the snf | NOT APPLICABLE | 02/15/2018 |
| PROGRESSIVE QUALITY CARE INC Organization | adp of the snf | NOT APPLICABLE | 03/17/2025 |
| SAUSEN, JOEL Individual | adp of the snf | NOT APPLICABLE | 06/10/2022 |
| SHILLER, DANIEL Individual | adp of the snf | NOT APPLICABLE | 10/30/2017 |
| FLANK, EITAN Individual | corporate officer | NOT APPLICABLE | 06/25/2015 |
| FLANK, LIAT Individual | corporate officer | NOT APPLICABLE | 06/25/2015 |
| FLANK, MATAN Individual | corporate officer | NOT APPLICABLE | 06/25/2015 |
| FLANK, SHAUL Individual | corporate officer | NOT APPLICABLE | 06/25/2015 |
| SAUSEN, JOEL Individual | corporate officer | NOT APPLICABLE | 06/25/2015 |
| SHILLER, DANIEL Individual | corporate officer | NOT APPLICABLE | 11/01/2017 |
| GIAUQUE, CHAD Individual | operational/managerial control | NOT APPLICABLE | 06/13/2022 |
| NIELSEN, PAUL Individual | operational/managerial control | NOT APPLICABLE | 02/15/2018 |
| PROGRESSIVE QUALITY CARE INC Organization | operational/managerial control | NOT APPLICABLE | 01/01/2018 |
Other nursing homes near Avenue at Wooster
Smithville Western Care Center
4110 East Smithville Western Road, Wooster, OH 44691 · 1.6 mi
For-profit · 127 beds · Part of Sprenger Health Care Systems
★★★★★2Below averageWooster Community Hospital SNF
1761 Beall Avenue, Wooster, OH 44691 · 2.6 mi
Government · 22 beds
- CMS high performer
★★★★★5Much above average- ★★★★★4Above average
Glendora Health Care Center
1552 North Honeytown Road, Wooster, OH 44691 · 3.8 mi
For-profit · 49 beds · Part of Divine Healthcare Management
★★★★★1Much below average- ★★★★★5Much above average
- ★★★★★2Below average
Frequently asked questions
What is Avenue at Wooster's rating?
Avenue at Wooster has 3 out of 5 stars on the CMS overall star rating. The average for Ohio nursing homes is 3.2 stars.
How many inspection citations did Avenue at Wooster receive?
Its most recent standard health inspection found 14 citations, compared with a Ohio average of 10.3. Every citation is listed on this page with its severity.
Does Avenue at Wooster accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Avenue at Wooster?
It is for profit - corporation and part of Progressive Quality Care. The ownership section on this page lists the owners and managers reported to CMS.
Where is Avenue at Wooster and how do I contact it?
Avenue at Wooster is at 1700 East Smithville Western Road, Wooster, OH 44691. Phone: (330) 601-1001.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.