nursing home in Wooster, OH

Glendora Health Care Center

1552 North Honeytown Road, Wooster, OH 44691 · (330) 264-0912

★★★★★1
Much below average
CMS overall star rating
  • Health inspections★★★★★1
  • Staffing★★★★★2
  • Quality measures★★★★★4

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Glendora Health Care Center at a glance

Glendora Health Care Center is a 49-bed for-profit nursing home in Wooster, Ohio (Wayne County).

CMS gives it 1 out of 5 stars on its overall star rating, worse than the Ohio average of 3.2.

Residents receive about 3.3 hours of nursing care per day (0.6 of them from registered nurses), worse than the state average of 3.7 hours.

Its most recent standard health inspection (September 24, 2024) found 18 health citations. The Ohio average is 10.3.

Federal regulators fined it 1 time in the past three years, totaling $17,080.

Nursing staff turnover is 67.6% per year (state average 48.7%).

Facility details

Type
Nursing home
Ownership
For Profit - Corporation
Beds
49
Certified for
Medicare and Medicaid
Chain / affiliated entity
Divine Healthcare Management
Medicare-certified since
December 26, 1995
Resident/family council
Resident
County
Wayne County
CMS Certification Number
366036

Ratings

MeasureThis facilityOhio avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)1 / 53.2 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)1 / 52.8 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)2 / 52.4 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)4 / 54.4 / 53.6 / 5Average
Long-stay quality rating (higher is better)4 / 54.8 / 53.8 / 5Average

Staffing

This facility3.34 hrsOhio average3.69 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Ohio and U.S. averages
MeasureThis facilityOhio avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.34 hrs3.69 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.56 hrs0.64 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)1.76 hrs2.09 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)3.20 hrs3.28 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)67.6%48.7%45.8%Worse
Registered nurse turnover (yearly) (lower is better)50%43.9%42.9%Worse
Administrators who left in the past year (lower is better)111Worse

Inspections

This facility18Ohio average10U.S. average9
Health citations in the most recent inspection: this facility vs. Ohio and U.S. averages
MeasureThis facilityOhio avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)18109Worse
Citations from complaint investigations (latest cycle) (lower is better)443Worse
Weighted health inspection score ⓘ (lower is better)138.880.780.6Worse

Penalties

This facility1Ohio average1U.S. average1
Fines in the past 3 years: this facility vs. Ohio and U.S. averages
MeasureThis facilityOhio avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)111Worse
Total fines in the past 3 years (lower is better)$17,080$26,381$30,972Better
All federal penalties in the past 3 years (lower is better)111Average

Size

MeasureThis facilityOhio avg.U.S. avg.vs. U.S.
Certified beds4988107
Average residents per day367486
Occupancy73.9%84.3%80.9%

Long-stay residents

This facility4.3%Ohio average3.2%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Ohio and U.S. averages
MeasureThis facilityOhio avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)4.3%3.2%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)3.6%3.4%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)18.1%8.8%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)1.4%0.4%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0%0.2%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)10.7%5.3%13.9%Better
Long-stay residents whose walking worsened (lower is better)9.1%6.1%14.1%Better
Long-stay residents who lose too much weight (lower is better)4%6.2%5.2%Better
Long-stay residents with depressive symptoms (lower is better)71.8%30.1%12.8%Worse
Long-stay residents who were physically restrained (lower is better)0%0.1%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)37.9%25.5%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)19.1%21.4%19%Average
Long-stay residents given a flu vaccine (higher is better)97.3%94.5%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)97.9%92.7%93.6%Average

Short-stay residents

This facility0%Ohio average1.2%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Ohio and U.S. averages
MeasureThis facilityOhio avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0%1.2%1.6%Better
Short-stay residents given a flu vaccine (higher is better)76%75.6%79.8%Average
Short-stay residents given a pneumonia vaccine (higher is better)90.9%78.5%82%Better

Inspection citations

State inspectors cited this home for 37 health deficiencies and 24 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm, including 1 rated "immediate jeopardy".

DateCitationSeverityStatus
May 12, 2026
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
D
Potential harm, isolated
Corrected September 15, 2025
May 12, 2026
Complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected May 28, 2026
March 19, 2026
Complaint
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Tag F0803
E
Potential harm, pattern
Corrected April 9, 2026
February 12, 2025
Complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected February 13, 2025
February 12, 2025
Complaint
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected February 13, 2025
September 24, 2024
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
F
Potential harm, widespread
Corrected October 30, 2024
September 24, 2024
Fire safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Miscellaneous Deficiencies · Tag K0761
F
Potential harm, widespread
Corrected October 30, 2024
September 24, 2024
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
F
Potential harm, widespread
Corrected October 30, 2024
September 24, 2024
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected October 30, 2024
September 24, 2024
Fire safety
Have restrictions on the use of highly flammable decorations.
Miscellaneous Deficiencies · Tag K0753
E
Potential harm, pattern
Corrected October 30, 2024
September 24, 2024
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
E
Potential harm, pattern
Corrected October 30, 2024
September 24, 2024
Fire safety
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Egress Deficiencies · Tag K0232
E
Potential harm, pattern
Corrected October 30, 2024
September 24, 2024
Fire safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies · Tag K0372
E
Potential harm, pattern
Corrected October 30, 2024
September 24, 2024
Fire safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies · Tag K0741
E
Potential harm, pattern
Corrected October 30, 2024
September 24, 2024
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
F
Potential harm, widespread
Corrected October 30, 2024
September 24, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
F
Potential harm, widespread
Corrected October 30, 2024
September 24, 2024
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected October 30, 2024
September 24, 2024
Standard
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Tag F0758
E
Potential harm, pattern
Corrected October 30, 2024
September 24, 2024
Standard
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · Tag F0679
E
Potential harm, pattern
Corrected October 30, 2024
September 24, 2024
Standard
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · Tag F0919
E
Potential harm, pattern
Corrected October 30, 2024
September 24, 2024
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected October 30, 2024
September 24, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected October 30, 2024
September 24, 2024
Standard
Implement a program that monitors antibiotic use.
Infection Control Deficiencies · Tag F0881
D
Potential harm, isolated
Corrected October 30, 2024
September 24, 2024
Standard
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Tag F0759
D
Potential harm, isolated
Corrected October 30, 2024
September 24, 2024
Standard
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Tag F0756
D
Potential harm, isolated
Corrected October 30, 2024
September 24, 2024
Standard
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Tag F0578
D
Potential harm, isolated
Corrected October 30, 2024
September 24, 2024
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected October 30, 2024
September 24, 2024
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected October 30, 2024
September 24, 2024
Standard
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Tag F0655
D
Potential harm, isolated
Corrected October 30, 2024
July 3, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
J
Immediate jeopardy, isolated
Corrected July 23, 2024
July 3, 2024
Complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Tag F0725
E
Potential harm, pattern
Corrected July 23, 2024
November 7, 2023
Complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected November 24, 2023
November 7, 2023
Complaint
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected November 24, 2023
November 7, 2023
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
D
Potential harm, isolated
Corrected November 24, 2023
November 7, 2023
Complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607
D
Potential harm, isolated
Corrected November 24, 2023
November 21, 2022
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
F
Potential harm, widespread
Corrected December 30, 2022
November 21, 2022
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected December 30, 2022
November 21, 2022
Fire safety
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Smoke Deficiencies · Tag K0342
F
Potential harm, widespread
Corrected June 21, 2023
November 21, 2022
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
E
Potential harm, pattern
Corrected December 30, 2022
November 21, 2022
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
E
Potential harm, pattern
Corrected December 30, 2022
November 21, 2022
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
E
Potential harm, pattern
Corrected December 30, 2022
November 21, 2022
Fire safety
Have properly located and lighted "Exit" signs.
Egress Deficiencies · Tag K0293
E
Potential harm, pattern
Corrected December 30, 2022
November 21, 2022
Fire safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies · Tag K0372
E
Potential harm, pattern
Corrected December 30, 2022
November 21, 2022
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
E
Potential harm, pattern
Corrected December 30, 2022
November 21, 2022
Fire safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies · Tag K0741
E
Potential harm, pattern
Corrected December 30, 2022
November 21, 2022
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected December 30, 2022
November 21, 2022
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
E
Potential harm, pattern
Corrected December 30, 2022
November 21, 2022
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected December 30, 2022
November 21, 2022
Standard
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Tag F0758
D
Potential harm, isolated
Corrected December 30, 2022
November 21, 2022
Standard
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Tag F0756
D
Potential harm, isolated
Corrected December 30, 2022
November 21, 2022
Standard
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies · Tag F0726
D
Potential harm, isolated
Corrected December 30, 2022
November 21, 2022
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected December 30, 2022
November 21, 2022
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected December 30, 2022
November 21, 2022
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected December 30, 2022
November 21, 2022
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected December 30, 2022
October 9, 2019
Fire safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies · Tag K0222
F
Potential harm, widespread
Corrected November 8, 2019
October 9, 2019
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
F
Potential harm, widespread
Corrected November 8, 2019
October 9, 2019
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected November 8, 2019
October 9, 2019
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
F
Potential harm, widespread
Corrected November 8, 2019
October 9, 2019
Fire safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies · Tag K0741
E
Potential harm, pattern
Corrected November 8, 2019
October 9, 2019
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
D
Potential harm, isolated
Corrected November 8, 2019

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 1 federal penalty in the past three years, including $17,080 in fines.

DatePenaltyAmount / length
July 3, 2024Fine$17,080

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
PROGRESSIVE 3 OPCO HOLDCO LLC
Organization
5% or greater direct ownership interest100%05/01/2022
AMF OHIO HOLDINGS LLC
Organization
5% or greater indirect ownership interest—05/01/2022
APEX HEALTHCARE GROUP LLC
Organization
5% or greater indirect ownership interest—05/01/2022
DIVINE PROGRESSIVE HOLDCO LLC
Organization
5% or greater indirect ownership interest—05/01/2022
GOLDSTAR CAPITAL PARTNERS LLC
Organization
5% or greater indirect ownership interest—05/01/2022
GOLDSTAR DIVINE HOLDINGS LLC
Organization
5% or greater indirect ownership interest—05/01/2022
GOLDSTAR OHIO ASSOCIATES LLC
Organization
5% or greater indirect ownership interest—05/01/2022
GSFB PARTNERS LLC
Organization
5% or greater indirect ownership interest—05/01/2022
MARKOVITS, ISAAK
Individual
5% or greater indirect ownership interest—05/01/2022
RICHLAND, ILAN
Individual
5% or greater indirect ownership interest—05/01/2022
GOLDNER, DOV
Individual
corporate officerNOT APPLICABLE05/01/2022
MARKOVITS, ISAAK
Individual
corporate officerNOT APPLICABLE05/01/2022
PROGRESSIVE 3 MANAGEMENT OH LLC
Organization
operational/managerial controlNOT APPLICABLE05/01/2022
MARKOVITS, ISAAK
Individual
w-2 managing employeeNOT APPLICABLE05/01/2022

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    ★★★★★5Much above average
  2. Smithville Western Care Center

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    ★★★★★2Below average
  3. Wooster Community Hospital SNF

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    • CMS high performer
    ★★★★★5Much above average
  4. Avenue at Wooster

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    ★★★★★3Average
  5. West View Healthy Living

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  6. Accord Care Community Orrville LLC

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Frequently asked questions

What is Glendora Health Care Center's rating?

Glendora Health Care Center has 1 out of 5 stars on the CMS overall star rating. The average for Ohio nursing homes is 3.2 stars.

How many inspection citations did Glendora Health Care Center receive?

Its most recent standard health inspection found 18 citations, compared with a Ohio average of 10.3. Every citation is listed on this page with its severity.

Does Glendora Health Care Center accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Glendora Health Care Center?

It is for profit - corporation and part of Divine Healthcare Management. The ownership section on this page lists the owners and managers reported to CMS.

Where is Glendora Health Care Center and how do I contact it?

Glendora Health Care Center is at 1552 North Honeytown Road, Wooster, OH 44691. Phone: (330) 264-0912.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.