nursing home in Cincinnati, OH
Twin Lakes
9840 Montgomery Road, Cincinnati, OH 45242 · (513) 247-1301
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★5
- Quality measures★★★★★3
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Twin Lakes at a glance
Twin Lakes is a 43-bed non-profit nursing home in Cincinnati, Ohio (Hamilton County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Ohio average of 3.2.
Residents receive about 5.7 hours of nursing care per day (1.6 of them from registered nurses), better than the state average of 3.7 hours.
Its most recent standard health inspection (May 28, 2026) found 5 health citations. The Ohio average is 10.3.
It has not received a federal fine in the past three years.
Nursing staff turnover is 40.7% per year (state average 48.7%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 43
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- January 1, 2006
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Hamilton County
- CMS Certification Number
- 366319
Ratings
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3.2 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 2.4 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 4.4 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 4 / 5 | 4.8 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.3 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 5.74 hrs | 3.69 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.60 hrs | 0.64 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 3.00 hrs | 2.09 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.98 hrs | 3.28 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 40.7% | 48.7% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 30.8% | 43.9% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 1 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 5 | 10 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 33 | 80.7 | 80.6 | Better |
Penalties
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $26,381 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 43 | 88 | 107 | |
| Average residents per day | 39 | 74 | 86 | |
| Occupancy | 91.4% | 84.3% | 80.9% |
Long-stay residents
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.5% | 3.2% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 1.7% | 3.4% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 14.7% | 8.8% | 15.4% | Average |
| Long-stay residents with a urinary tract infection (lower is better) | 1.8% | 0.4% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.8% | 0.2% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 23.4% | 5.3% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 25.5% | 6.1% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 7.6% | 6.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 30.1% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 33.8% | 25.5% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 24.3% | 21.4% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 96.3% | 94.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 92.7% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 3.1% | 1.2% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 93.8% | 75.6% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 96.3% | 78.5% | 82% | Better |
Inspection citations
State inspectors cited this home for 8 health deficiencies and 7 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 28, 2026 Standard | Observe each nurse aide's job performance and give regular training. Nursing and Physician Services Deficiencies · Tag F0730 | F Potential harm, widespread | Corrected July 15, 2026 |
| May 28, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected July 15, 2026 |
| May 28, 2026 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected July 15, 2026 |
| May 28, 2026 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected July 15, 2026 |
| May 28, 2026 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected July 15, 2026 |
| June 6, 2024 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | F Potential harm, widespread | Corrected July 1, 2024 |
| July 8, 2021 Fire safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Egress Deficiencies · Tag K0223 | F Potential harm, widespread | Corrected August 20, 2021 |
| July 8, 2021 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | F Potential harm, widespread | Corrected August 20, 2021 |
| July 8, 2021 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected August 20, 2021 |
| July 8, 2021 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected August 20, 2021 |
| July 8, 2021 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | E Potential harm, pattern | Corrected August 20, 2021 |
| July 8, 2021 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected August 20, 2021 |
| July 8, 2021 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected August 20, 2021 |
| July 8, 2021 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected August 20, 2021 |
| July 8, 2021 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected August 20, 2021 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| ANSARI, SABA Individual | contracted managing employee | NOT APPLICABLE | 01/01/2024 |
| ANDERSON, TODD Individual | corporate director | NOT APPLICABLE | 11/29/2023 |
| BOWERSOX, JAMES Individual | corporate director | NOT APPLICABLE | 07/13/2007 |
| BRUESHABER, LARRY Individual | corporate director | NOT APPLICABLE | 11/29/2023 |
| BURGESS, DOUGLAS Individual | corporate director | NOT APPLICABLE | 11/29/2023 |
| HILDAL, ROBYN Individual | corporate director | NOT APPLICABLE | 11/16/2016 |
| MCQUINN, SCOTT Individual | corporate director | NOT APPLICABLE | 05/23/2005 |
| THORPE, JOSEPH Individual | corporate director | NOT APPLICABLE | 11/29/2023 |
| BOWERSOX, JAMES Individual | corporate officer | NOT APPLICABLE | 11/20/2013 |
| HILDAL, ROBYN Individual | corporate officer | NOT APPLICABLE | 11/15/2017 |
| MCQUINN, SCOTT Individual | corporate officer | NOT APPLICABLE | 11/20/2013 |
| BOWERSOX, JAMES Individual | w-2 managing employee | NOT APPLICABLE | 04/26/2006 |
| BROWN, DENISE Individual | w-2 managing employee | NOT APPLICABLE | 01/01/2024 |
| MCDONALD, KENNETH Individual | w-2 managing employee | NOT APPLICABLE | 01/01/2024 |
| MCQUINN, SCOTT Individual | w-2 managing employee | NOT APPLICABLE | 05/31/1996 |
Other nursing homes near Twin Lakes
Montgomery Care Center
7777 Cooper Road, Cincinnati, OH 45242 · under 1 mi
For-profit · 99 beds · Part of Carecore Health
★★★★★3AverageBlue Ash Health & Rehab
4900 Cooper Road, Cincinnati, OH 45242 · 1.3 mi
For-profit · 64 beds · Part of Bao Opco Holdings
★★★★★1Much below averageMeadowbrook Care Center
8211 Weller Road, Cincinnati, OH 45242 · 1.6 mi
For-profit · 146 beds · Part of Cch Healthcare
★★★★★2Below average- ★★★★★4Above average
Kenwood Terrace Healthcare Center
7450 Keller Road, Cincinnati, OH 45243 · 2 mi
For-profit · 132 beds · Part of Communicare Health
★★★★★4Above averageMadeira Healthcare Center
6940 Stiegler Lane, Cincinnati, OH 45243 · 3.3 mi
For-profit · 98 beds · Part of Communicare Health
★★★★★4Above average
Frequently asked questions
What is Twin Lakes's rating?
Twin Lakes has 5 out of 5 stars on the CMS overall star rating. The average for Ohio nursing homes is 3.2 stars.
How many inspection citations did Twin Lakes receive?
Its most recent standard health inspection found 5 citations, compared with a Ohio average of 10.3. Every citation is listed on this page with its severity.
Does Twin Lakes accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Twin Lakes?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Twin Lakes and how do I contact it?
Twin Lakes is at 9840 Montgomery Road, Cincinnati, OH 45242. Phone: (513) 247-1301.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.