nursing home in Columbus, OH

Highbanks Care Center

111 Lazelle Road East, Columbus, OH 43235 · (614) 888-2021

★★★★★5
Much above average
CMS overall star rating
  • Health inspections★★★★★4
  • Staffing★★★★★2
  • Quality measures★★★★★5

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Highbanks Care Center at a glance

Highbanks Care Center is a 56-bed for-profit nursing home in Columbus, Ohio (Franklin County).

CMS gives it 5 out of 5 stars on its overall star rating, better than the Ohio average of 3.2.

Residents receive about 3.4 hours of nursing care per day (0.8 of them from registered nurses), worse than the state average of 3.7 hours.

Its most recent standard health inspection (February 19, 2026) found 6 health citations. The Ohio average is 10.3.

It has not received a federal fine in the past three years.

Nursing staff turnover is 60.7% per year (state average 48.7%).

Facility details

Type
Nursing home
Ownership
For Profit - Corporation
Beds
56
Certified for
Medicare and Medicaid
Chain / affiliated entity
Foundations Health Solutions
Medicare-certified since
November 8, 2004
Resident/family council
Resident
County
Franklin County
CMS Certification Number
366303

Ratings

MeasureThis facilityOhio avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)5 / 53.2 / 53 / 5Better
Health inspection rating ⓘ (higher is better)4 / 52.8 / 52.8 / 5Better
Staffing rating ⓘ (higher is better)2 / 52.4 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)5 / 54.4 / 53.6 / 5Better
Long-stay quality rating (higher is better)5 / 54.8 / 53.8 / 5Better

Staffing

This facility3.39 hrsOhio average3.69 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Ohio and U.S. averages
MeasureThis facilityOhio avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.39 hrs3.69 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.80 hrs0.64 hrs0.69 hrsBetter
Nurse aide hours per resident per day (higher is better)2.18 hrs2.09 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)3.10 hrs3.28 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)60.7%48.7%45.8%Worse
Registered nurse turnover (yearly) (lower is better)81.3%43.9%42.9%Worse
Administrators who left in the past year (lower is better)011Better

Inspections

This facility6Ohio average10U.S. average9
Health citations in the most recent inspection: this facility vs. Ohio and U.S. averages
MeasureThis facilityOhio avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)6109Better
Citations from complaint investigations (latest cycle) (lower is better)243Better
Weighted health inspection score ⓘ (lower is better)2880.780.6Better

Penalties

This facility0Ohio average1U.S. average1
Fines in the past 3 years: this facility vs. Ohio and U.S. averages
MeasureThis facilityOhio avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$26,381$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityOhio avg.U.S. avg.vs. U.S.
Certified beds5688107
Average residents per day527486
Occupancy92.5%84.3%80.9%

Long-stay residents

This facility2.4%Ohio average3.2%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Ohio and U.S. averages
MeasureThis facilityOhio avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)2.4%3.2%3.2%Better
Long-stay residents with pressure ulcers (lower is better)1.6%3.4%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)22.2%8.8%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)0%0.4%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0%0.2%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)0.6%5.3%13.9%Better
Long-stay residents whose walking worsened (lower is better)1.8%6.1%14.1%Better
Long-stay residents who lose too much weight (lower is better)7.4%6.2%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)68.8%30.1%12.8%Worse
Long-stay residents who were physically restrained (lower is better)0%0.1%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)35.2%25.5%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)16.4%21.4%19%Better
Long-stay residents given a flu vaccine (higher is better)94.5%94.5%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)51.9%92.7%93.6%Worse

Short-stay residents

This facility26.8%Ohio average78.5%U.S. average82%
Short-stay residents given a pneumonia vaccine: this facility vs. Ohio and U.S. averages
MeasureThis facilityOhio avg.U.S. avg.vs. U.S.
Short-stay residents given a pneumonia vaccine (higher is better)26.8%78.5%82%Worse

Inspection citations

State inspectors cited this home for 16 health deficiencies and 10 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
March 26, 2026
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected April 10, 2026
February 19, 2026
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
F
Potential harm, widespread
Corrected March 13, 2026
February 19, 2026
Fire safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies · Tag K0372
E
Potential harm, pattern
Corrected March 13, 2026
February 19, 2026
Complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected March 13, 2026
February 19, 2026
Standard
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Tag F0578
D
Potential harm, isolated
Corrected March 13, 2026
February 19, 2026
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected March 13, 2026
February 19, 2026
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected March 13, 2026
February 19, 2026
Standard
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · Tag F0679
D
Potential harm, isolated
Corrected March 13, 2026
August 28, 2024
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected September 21, 2024
August 28, 2024
Fire safety
Have exits that are accessible at all times.
Egress Deficiencies · Tag K0271
E
Potential harm, pattern
Corrected September 21, 2024
August 28, 2024
Standard
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · Tag F0679
E
Potential harm, pattern
Corrected September 21, 2024
August 28, 2024
Standard
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Quality of Life and Care Deficiencies · Tag F0745
E
Potential harm, pattern
Corrected September 21, 2024
August 28, 2024
Standard
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Tag F0758
D
Potential harm, isolated
Corrected September 21, 2024
August 28, 2024
Standard
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Tag F0688
D
Potential harm, isolated
Corrected September 21, 2024
August 28, 2024
Standard
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Tag F0921
D
Potential harm, isolated
Corrected September 21, 2024
February 17, 2023
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
F
Potential harm, widespread
Corrected March 17, 2023
February 17, 2023
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
F
Potential harm, widespread
Corrected March 17, 2023
February 17, 2023
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
F
Potential harm, widespread
Corrected March 17, 2023
February 17, 2023
Fire safety
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914
F
Potential harm, widespread
Corrected March 17, 2023
February 17, 2023
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected March 17, 2023
February 17, 2023
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
E
Potential harm, pattern
Corrected March 17, 2023
February 17, 2023
Standard
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Tag F0921
E
Potential harm, pattern
Corrected March 17, 2023
February 17, 2023
Standard
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies · Tag F0553
E
Potential harm, pattern
Corrected March 17, 2023
February 17, 2023
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected March 17, 2023
February 17, 2023
Standard
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Tag F0558
D
Potential harm, isolated
Corrected March 17, 2023
February 17, 2023
Standard
Assure the security of all personal funds of residents deposited with the facility.
Resident Rights Deficiencies · Tag F0570
B
No harm, pattern
Corrected March 11, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
ANDERSON, THOMAS
Individual
adp of the snfNOT APPLICABLE05/01/2024
COLLERAN, BRIAN
Individual
adp of the snfNOT APPLICABLE01/01/2019
FOUNDATIONS HEALTH SOLUTIONS, LLC
Organization
adp of the snfNOT APPLICABLE04/11/2025
KRYSTOWSKI, JOHN
Individual
adp of the snfNOT APPLICABLE06/01/2018
OLSON, LYLE
Individual
adp of the snfNOT APPLICABLE06/01/2018
COLLERAN, BRIAN
Individual
corporate directorNOT APPLICABLE01/01/2019
COLLERAN, BRIAN
Individual
corporate officerNOT APPLICABLE01/01/2019
KRYSTOWSKI, JOHN
Individual
corporate officerNOT APPLICABLE06/01/2018
ANDERSON, THOMAS
Individual
operational/managerial controlNOT APPLICABLE05/01/2024
COLLERAN, BRIAN
Individual
operational/managerial controlNOT APPLICABLE01/01/2019
FOUNDATIONS HEALTH SOLUTIONS, LLC
Organization
operational/managerial controlNOT APPLICABLE01/01/2019
KRYSTOWSKI, JOHN
Individual
operational/managerial controlNOT APPLICABLE06/01/2018

Other nursing homes near Highbanks Care Center

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    Non-profit · 50 beds

    ★★★★★5Much above average
  2. Worthington Christian Village

    165 Highbluffs Blvd, Columbus, OH 43235 · under 1 mi

    Non-profit · 40 beds

    ★★★★★5Much above average
  3. Laurels of Norworth the

    6830 North High Street, Worthington, OH 43085 · 2.3 mi

    For-profit · 126 beds · Part of Ciena Healthcare/Laurel Health Care

    ★★★★★2Below average
  4. Laurels of Worthington, the

    1030 High St, Worthington, OH 43085 · 2.8 mi

    For-profit · 95 beds · Part of Ciena Healthcare/Laurel Health Care

    ★★★★★4Above average
  5. Capri Gardens

    6975 Graphics Way, Lewis Center, OH 43035 · 3.7 mi

    For-profit · 82 beds · Part of Foundations Health Solutions

    • CMS high performer
    ★★★★★5Much above average
  6. Landings of Westerville Health and Rehab the

    350 County Line Road West, Westerville, OH 43082 · 3.7 mi

    For-profit · 120 beds · Part of Foundations Health Solutions

    ★★★★★5Much above average

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Frequently asked questions

What is Highbanks Care Center's rating?

Highbanks Care Center has 5 out of 5 stars on the CMS overall star rating. The average for Ohio nursing homes is 3.2 stars.

How many inspection citations did Highbanks Care Center receive?

Its most recent standard health inspection found 6 citations, compared with a Ohio average of 10.3. Every citation is listed on this page with its severity.

Does Highbanks Care Center accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Highbanks Care Center?

It is for profit - corporation and part of Foundations Health Solutions. The ownership section on this page lists the owners and managers reported to CMS.

Where is Highbanks Care Center and how do I contact it?

Highbanks Care Center is at 111 Lazelle Road East, Columbus, OH 43235. Phone: (614) 888-2021.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.