nursing home in Columbus, OH
Willow Brook Christian Home
55 Lazelle Rd, Columbus, OH 43235 · (614) 885-3300
★★★★★5
Much above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★5
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Willow Brook Christian Home at a glance
Willow Brook Christian Home is a 50-bed non-profit nursing home in Columbus, Ohio (Franklin County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Ohio average of 3.2.
Residents receive about 4 hours of nursing care per day (1.4 of them from registered nurses), better than the state average of 3.7 hours.
Its most recent standard health inspection (April 30, 2026) found 7 health citations. The Ohio average is 10.3.
It has not received a federal fine in the past three years.
Nursing staff turnover is 38.9% per year (state average 48.7%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 50
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- January 16, 1995
- Resident/family council
- Resident
- County
- Franklin County
- CMS Certification Number
- 365988
Ratings
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3.2 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 2.4 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4.4 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.8 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.03 hrs | 3.69 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 1.37 hrs | 0.64 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.49 hrs | 2.09 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.54 hrs | 3.28 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 38.9% | 48.7% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 14.3% | 43.9% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 2 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 7 | 10 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 3 | 4 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 55 | 80.7 | 80.6 | Better |
Penalties
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $26,381 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 50 | 88 | 107 | |
| Average residents per day | 44 | 74 | 86 | |
| Occupancy | 87.4% | 84.3% | 80.9% |
Long-stay residents
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.4% | 3.2% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 2.7% | 3.4% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 1.9% | 8.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.7% | 0.4% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.2% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 6.6% | 5.3% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 7.8% | 6.1% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 6.7% | 6.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 21.3% | 30.1% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 10.8% | 25.5% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 27% | 21.4% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 94.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 97.3% | 92.7% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 85.7% | 75.6% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 77.8% | 78.5% | 82% | Worse |
Inspection citations
State inspectors cited this home for 25 health deficiencies and 9 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| April 30, 2026 Fire safety | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Tag K0711 | F Potential harm, widespread | Corrected May 22, 2026 |
| April 30, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected May 22, 2026 |
| April 30, 2026 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected May 22, 2026 |
| April 30, 2026 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected May 22, 2026 |
| April 30, 2026 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected May 22, 2026 |
| December 23, 2025 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected January 14, 2026 |
| December 23, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected January 14, 2026 |
| September 2, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected September 3, 2025 |
| November 7, 2024 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | F Potential harm, widespread | Corrected December 27, 2024 |
| November 7, 2024 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | F Potential harm, widespread | Corrected December 27, 2024 |
| November 7, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected December 27, 2024 |
| November 7, 2024 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | E Potential harm, pattern | Corrected December 27, 2024 |
| November 7, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected December 20, 2024 |
| November 7, 2024 Standard | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 | D Potential harm, isolated | Corrected December 20, 2024 |
| November 7, 2024 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected December 20, 2024 |
| November 7, 2024 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected December 20, 2024 |
| November 7, 2024 Standard | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Tag F0625 | D Potential harm, isolated | Corrected December 20, 2024 |
| November 7, 2024 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected December 20, 2024 |
| November 7, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected December 20, 2024 |
| November 7, 2024 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected December 20, 2024 |
| November 7, 2024 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected December 20, 2024 |
| November 7, 2024 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected December 20, 2024 |
| November 7, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected December 20, 2024 |
| November 7, 2024 Standard | Implement a program that monitors antibiotic use. Infection Control Deficiencies · Tag F0881 | D Potential harm, isolated | Corrected December 20, 2024 |
| February 28, 2022 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected April 7, 2022 |
| February 28, 2022 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected April 7, 2022 |
| February 28, 2022 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | E Potential harm, pattern | Corrected April 7, 2022 |
| February 28, 2022 Fire safety | Have restrictions on the use of portable space heaters. Miscellaneous Deficiencies · Tag K0781 | E Potential harm, pattern | Corrected April 7, 2022 |
| February 28, 2022 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected April 7, 2022 |
| February 28, 2022 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | E Potential harm, pattern | Corrected April 7, 2022 |
| February 28, 2022 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected April 7, 2022 |
| February 28, 2022 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected April 7, 2022 |
| February 28, 2022 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected April 7, 2022 |
| February 28, 2022 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected April 7, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| HARRIS, KENT Individual | adp of the snf | NOT APPLICABLE | 12/10/2025 |
| KETRON, NICOLE Individual | adp of the snf | NOT APPLICABLE | 06/24/2025 |
| MCKNIGHT, MATTHEW Individual | adp of the snf | NOT APPLICABLE | 01/09/2023 |
| POULSON, THOMAS Individual | adp of the snf | NOT APPLICABLE | 06/28/2010 |
| RICHARD, NEIL Individual | adp of the snf | NOT APPLICABLE | 03/01/2016 |
| BARTH, PHIL Individual | corporate director | NOT APPLICABLE | 08/16/2004 |
| DAVIS, BRANDI Individual | corporate director | NOT APPLICABLE | 01/11/2024 |
| IRWIN, TERRY Individual | corporate director | NOT APPLICABLE | 01/01/2005 |
| JOHNSON, WILLIAM Individual | corporate director | NOT APPLICABLE | 11/14/2019 |
| LONGO, SCOTT Individual | corporate director | NOT APPLICABLE | 03/10/2007 |
| MAY, JERRY Individual | corporate director | NOT APPLICABLE | 07/24/2025 |
| MCKENNA, BLYTHE Individual | corporate director | NOT APPLICABLE | 01/23/2025 |
| PICKENS, ROGER Individual | corporate director | NOT APPLICABLE | 11/08/2012 |
| RINGLE, MICHAEL Individual | corporate director | NOT APPLICABLE | 04/26/2025 |
| SARKEL, ED Individual | corporate director | NOT APPLICABLE | 05/09/2019 |
| SUSENNA, KAREN Individual | corporate director | NOT APPLICABLE | 11/09/2017 |
| TIDWELL, PEGGY Individual | corporate director | NOT APPLICABLE | 03/16/2013 |
| MCKNIGHT, MATTHEW Individual | corporate officer | NOT APPLICABLE | 01/09/2023 |
| POULSON, THOMAS Individual | corporate officer | NOT APPLICABLE | 06/28/2010 |
| HARRIS, KENT Individual | operational/managerial control | NOT APPLICABLE | 12/10/2025 |
| KETRON, NICOLE Individual | operational/managerial control | NOT APPLICABLE | 01/01/2005 |
| MCKNIGHT, MATTHEW Individual | operational/managerial control | NOT APPLICABLE | 01/09/2023 |
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Frequently asked questions
What is Willow Brook Christian Home's rating?
Willow Brook Christian Home has 5 out of 5 stars on the CMS overall star rating. The average for Ohio nursing homes is 3.2 stars.
How many inspection citations did Willow Brook Christian Home receive?
Its most recent standard health inspection found 7 citations, compared with a Ohio average of 10.3. Every citation is listed on this page with its severity.
Does Willow Brook Christian Home accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Willow Brook Christian Home?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Willow Brook Christian Home and how do I contact it?
Willow Brook Christian Home is at 55 Lazelle Rd, Columbus, OH 43235. Phone: (614) 885-3300.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.