nursing home in Raleigh, NC
The Cardinal at North Hills
311 Garden at North Hills Street, Raleigh, NC 27609 · (984) 204-8444
CMS overall star rating
- Health inspections★★★★★4
- StaffingNot rated
- Quality measures★★★★★1
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
The Cardinal at North Hills at a glance
The Cardinal at North Hills is a 15-bed for-profit nursing home in Raleigh, North Carolina (Wake County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the North Carolina average of 2.9.
Its most recent standard health inspection (September 10, 2025) found 2 health citations. The North Carolina average is 4.7.
Federal regulators fined it 1 time in the past three years, totaling $7,901.
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 15
- Certified for
- Medicare
- Chain / affiliated entity
- Kisco Senior Living
- Medicare-certified since
- June 28, 2017
- Continuing care retirement community
- Yes
- Resident/family council
- None
- County
- Wake County
- CMS Certification Number
- 345572
Ratings
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 2.9 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.9 / 5 | 2.8 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 1 / 5 | 3.3 / 5 | 3.6 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 1 / 5 | 3 / 5 | 3.3 / 5 | Worse |
Inspections
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 2 | 5 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 15 | 49.2 | 80.6 | Better |
Penalties
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $7,901 | $36,617 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 15 | 105 | 107 | |
| Average residents per day | 10 | 87 | 86 | |
| Occupancy | 63.3% | 83.6% | 80.9% |
Long-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 13.3% | 3.5% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 0% | 5.5% | 4.6% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 3.6% | 2.3% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.7% | 0.8% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 5.9% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 52.4% | 21.3% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 23.9% | 20.7% | 19% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 56.7% | 92% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 5.1% | 1.4% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 40.6% | 78.1% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 14.9% | 80.6% | 82% | Worse |
Inspection citations
State inspectors cited this home for 4 health deficiencies and 8 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| September 10, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected October 8, 2025 |
| September 10, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected October 8, 2025 |
| September 19, 2024 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected November 8, 2024 |
| September 19, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected November 8, 2024 |
| September 21, 2023 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | F Potential harm, widespread | Corrected November 17, 2023 |
| September 21, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected November 17, 2023 |
| September 21, 2023 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | F Potential harm, widespread | Corrected November 17, 2023 |
| September 21, 2023 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected November 17, 2023 |
| September 21, 2023 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | D Potential harm, isolated | Corrected November 17, 2023 |
| September 21, 2023 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | D Potential harm, isolated | Corrected November 17, 2023 |
| September 21, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected October 16, 2023 |
| September 21, 2023 Standard | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. Administration Deficiencies · Tag F0851 | F Potential harm, widespread | Corrected October 13, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $7,901 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| September 21, 2023 | Fine | $7,901 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| KOHLBERG, SCOTT Individual | 5% or greater direct ownership interest | — | 01/01/2013 |
| AUSTIN, BRECK Individual | corporate officer | NOT APPLICABLE | 01/01/2013 |
| RITSCHEL, MITCHELL Individual | corporate officer | NOT APPLICABLE | 12/01/2012 |
| AUSTIN, BRECK Individual | w-2 managing employee | NOT APPLICABLE | 01/01/2013 |
| PACHECO, JAIME Individual | w-2 managing employee | NOT APPLICABLE | 11/24/2022 |
Other nursing homes near The Cardinal at North Hills
- Not rated
Hillcrest Raleigh at Crabtree Valley
3830 Blue Ridge Road, Raleigh, NC 27612 · 2.6 mi
For-profit · 134 beds
★★★★★4Above averageRaleigh Rehabilitation Center
616 Wade Avenue, Raleigh, NC 27605 · 2.8 mi
For-profit · 157 beds · Part of Sovereign Healthcare Holdings
★★★★★3AverageTower Nursing and Rehabilitation Center
3609 Bond Street, Raleigh, NC 27604 · 3.7 mi
For-profit · 180 beds · Part of Principle Long Term Care
★★★★★3AverageRex Rehab & Nursing Care Center
4210 Lake Boone Trail, Raleigh, NC 27607 · 3.9 mi
Government · 120 beds
- CMS high performer
★★★★★5Much above averageLitchford Falls Health and Rehabilitation Center
8200 Litchford Road, Raleigh, NC 27615 · 4.2 mi
For-profit · 90 beds · Part of Lifeworks Rehab
★★★★★1Much below average
Frequently asked questions
What is The Cardinal at North Hills's rating?
The Cardinal at North Hills has 3 out of 5 stars on the CMS overall star rating. The average for North Carolina nursing homes is 2.9 stars.
How many inspection citations did The Cardinal at North Hills receive?
Its most recent standard health inspection found 2 citations, compared with a North Carolina average of 4.7. Every citation is listed on this page with its severity.
Does The Cardinal at North Hills accept Medicare and Medicaid?
CMS lists it as certified for: Medicare. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns The Cardinal at North Hills?
It is for profit - limited liability company and part of Kisco Senior Living. The ownership section on this page lists the owners and managers reported to CMS.
Where is The Cardinal at North Hills and how do I contact it?
The Cardinal at North Hills is at 311 Garden at North Hills Street, Raleigh, NC 27609. Phone: (984) 204-8444.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.