nursing home in Black Mountain, NC
Nc State Veterans Home - Black Mountain
62 Lake Eden Road, Black Mountain, NC 28711 · (828) 257-6800
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★5
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Nc State Veterans Home - Black Mountain at a glance
Nc State Veterans Home - Black Mountain is a 100-bed for-profit nursing home in Black Mountain, North Carolina (Buncombe County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the North Carolina average of 2.9.
Residents receive about 5.4 hours of nursing care per day (1.5 of them from registered nurses), better than the state average of 3.9 hours.
Its most recent standard health inspection (December 4, 2025) found 2 health citations. The North Carolina average is 4.7.
Federal regulators fined it 1 time in the past three years, totaling $12,759.
Nursing staff turnover is 45.3% per year (state average 49%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 100
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Pruitthealth
- Medicare-certified since
- February 20, 2013
- Resident/family council
- Resident
- County
- Buncombe County
- CMS Certification Number
- 345558
Ratings
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 2.9 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.9 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 2.7 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.3 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.4 / 5 | 3.8 / 5 | Better |
Staffing
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 5.43 hrs | 3.85 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.46 hrs | 0.62 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 3.20 hrs | 2.34 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.33 hrs | 3.42 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 45.3% | 49% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 44% | 45.6% | 42.9% | Average |
| Administrators who left in the past year (lower is better) | 2 | 1 | 1 | Worse |
Inspections
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 2 | 5 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 24 | 49.2 | 80.6 | Better |
Penalties
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $12,759 | $36,617 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 100 | 105 | 107 | |
| Average residents per day | 82 | 87 | 86 | |
| Occupancy | 82.3% | 83.6% | 80.9% |
Long-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.8% | 3.5% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 4.7% | 5.5% | 4.6% | Average |
| Long-stay residents given antipsychotic medication (lower is better) | 10.9% | 14% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.4% | 2.3% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 14.6% | 15.6% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 15.3% | 18.3% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 3.5% | 7.2% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 1.3% | 5.9% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 16.7% | 21.3% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 19.3% | 20.7% | 19% | Average |
| Long-stay residents given a flu vaccine (higher is better) | 98.6% | 94.1% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.3% | 92% | 93.6% | Better |
Short-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 3.7% | 1.4% | 1.6% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 96.9% | 80.6% | 82% | Better |
Inspection citations
State inspectors cited this home for 13 health deficiencies and 4 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| December 4, 2025 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | E Potential harm, pattern | Corrected December 30, 2025 |
| December 4, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected December 30, 2025 |
| February 19, 2025 Complaint | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected March 17, 2025 |
| September 5, 2024 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected December 6, 2024 |
| September 5, 2024 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | D Potential harm, isolated | Corrected December 6, 2024 |
| September 5, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | G Actual harm, isolated | Corrected November 30, 2023 |
| September 5, 2024 Standard | Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · Tag F0565 | E Potential harm, pattern | Corrected October 1, 2024 |
| September 5, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected October 1, 2024 |
| September 5, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected October 1, 2024 |
| September 5, 2024 Standard | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | D Potential harm, isolated | Corrected October 1, 2024 |
| September 5, 2024 Complaint | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | D Potential harm, isolated | Corrected October 1, 2024 |
| September 5, 2024 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected October 1, 2024 |
| September 5, 2024 Standard | Give residents a notice of rights, rules, services and charges. Resident Rights Deficiencies · Tag F0572 | B No harm, pattern | Corrected October 1, 2024 |
| May 12, 2023 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected June 20, 2023 |
| May 12, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected June 20, 2023 |
| May 12, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected August 10, 2023 |
| May 12, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected August 10, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $12,759 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| September 5, 2024 | Fine | $12,759 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| NC DEPT OF MILTARY AND VETERANS AFFAIRS NC DIVISION OF VETERAN AFF Organization | 5% or greater direct ownership interest | 100% | 10/01/2012 |
| BANKS, KATHLEEN Individual | adp of the snf | NOT APPLICABLE | 06/24/2025 |
| JONES, BRANDEE Individual | adp of the snf | NOT APPLICABLE | 07/30/2025 |
| KUTOB, RABI Individual | adp of the snf | NOT APPLICABLE | 07/30/2025 |
| STEPHENS, NICOLE Individual | adp of the snf | NOT APPLICABLE | 10/05/2012 |
| BANKS, KATHLEEN Individual | corporate director | NOT APPLICABLE | 06/24/2025 |
| BANKS, KATHLEEN Individual | operational/managerial control | NOT APPLICABLE | 10/05/2012 |
| JONES, BRANDEE Individual | operational/managerial control | NOT APPLICABLE | 04/14/2025 |
| NC DEPT OF MILTARY AND VETERANS AFFAIRS NC DIVISION OF VETERAN AFF Organization | operational/managerial control | NOT APPLICABLE | 10/01/2012 |
| STEPHENS, NICOLE Individual | operational/managerial control | NOT APPLICABLE | 10/05/2012 |
Other nursing homes near Nc State Veterans Home - Black Mountain
Highland Farms
200 Tabernacle Road, Black Mountain, NC 28711 · 1.2 mi
Non-profit · 60 beds
- CMS high performer
★★★★★5Much above averageBlack Mountain Neuro-Medical Treatment Center
932 Old US Highway 70, Black Mountain, NC 28711 · 3.4 mi
Government · 163 beds
★★★★★5Much above averageMountain Ridge Rehabilitation and Healthcare Cente
611 Old US Highway 70 East, Black Mountain, NC 28711 · 3.4 mi
For-profit · 97 beds
★★★★★1Much below averageSwannanoa Valley Health and Rehabilitation
1984 US Highway 70, Swannanoa, NC 28778 · 4.3 mi
For-profit · 106 beds · Part of Ascent Healthcare Management
★★★★★3Average- ★★★★★4Above average
- ★★★★★2Below average
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Frequently asked questions
What is Nc State Veterans Home - Black Mountain's rating?
Nc State Veterans Home - Black Mountain has 5 out of 5 stars on the CMS overall star rating. The average for North Carolina nursing homes is 2.9 stars.
How many inspection citations did Nc State Veterans Home - Black Mountain receive?
Its most recent standard health inspection found 2 citations, compared with a North Carolina average of 4.7. Every citation is listed on this page with its severity.
Does Nc State Veterans Home - Black Mountain accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Nc State Veterans Home - Black Mountain?
It is for profit - corporation and part of Pruitthealth. The ownership section on this page lists the owners and managers reported to CMS.
Where is Nc State Veterans Home - Black Mountain and how do I contact it?
Nc State Veterans Home - Black Mountain is at 62 Lake Eden Road, Black Mountain, NC 28711. Phone: (828) 257-6800.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.