nursing home in Fairview, NC

Fleshers Fairview Health Care

3016 Cane Creek Road, Fairview, NC 28730 · (828) 628-2800

★★★★★2
Below average
CMS overall star rating
  • Health inspections★★★★★1
  • Staffing★★★★★5
  • Quality measures★★★★★3

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Fleshers Fairview Health Care at a glance

Fleshers Fairview Health Care is a 106-bed for-profit nursing home in Fairview, North Carolina (Buncombe County).

CMS gives it 2 out of 5 stars on its overall star rating, worse than the North Carolina average of 2.9.

Residents receive about 4 hours of nursing care per day (1 of them from registered nurses), close to the state average of 3.9 hours.

Its most recent standard health inspection (September 22, 2025) found 23 health citations. The North Carolina average is 4.7.

Federal regulators fined it 2 times in the past three years, totaling $61,321.

Nursing staff turnover is 46.2% per year (state average 49%).

Facility details

Type
Nursing home
Ownership
For Profit - Corporation
Beds
106
Certified for
Medicare and Medicaid
Medicare-certified since
January 30, 1992
Resident/family council
Resident
County
Buncombe County
CMS Certification Number
345413

Ratings

MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)2 / 52.9 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)1 / 52.9 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)5 / 52.7 / 52.9 / 5Better
Quality measures rating ⓘ (higher is better)3 / 53.3 / 53.6 / 5Worse
Long-stay quality rating (higher is better)3 / 53.4 / 53.8 / 5Worse

Staffing

This facility3.96 hrsNorth Carolina average3.85 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.96 hrs3.85 hrs3.86 hrsAverage
Registered nurse hours per resident per day (higher is better)0.95 hrs0.62 hrs0.69 hrsBetter
Nurse aide hours per resident per day (higher is better)2.10 hrs2.34 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)3.36 hrs3.42 hrs3.42 hrsAverage
Nursing staff turnover (yearly) (lower is better)46.2%49%45.8%Average
Registered nurse turnover (yearly) (lower is better)31.3%45.6%42.9%Better
Administrators who left in the past year (lower is better)011Better

Inspections

This facility23North Carolina average5U.S. average9
Health citations in the most recent inspection: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)2359Worse
Citations from complaint investigations (latest cycle) (lower is better)523Worse
Weighted health inspection score ⓘ (lower is better)14549.280.6Worse

Penalties

This facility2North Carolina average1U.S. average1
Fines in the past 3 years: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)211Worse
Total fines in the past 3 years (lower is better)$61,321$36,617$30,972Worse
All federal penalties in the past 3 years (lower is better)311Worse

Size

MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Certified beds106105107
Average residents per day478786
Occupancy44.3%83.6%80.9%

Long-stay residents

This facility10.3%North Carolina average3.5%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)10.3%3.5%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)4.9%5.5%4.6%Worse
Long-stay residents given antipsychotic medication (lower is better)12.9%14%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)2.1%2.3%1.6%Worse
Long-stay residents with a catheter left in the bladder (lower is better)0.7%0.7%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)29.2%15.6%13.9%Worse
Long-stay residents whose walking worsened (lower is better)20.7%18.3%14.1%Worse
Long-stay residents who lose too much weight (lower is better)2.3%7.2%5.2%Better
Long-stay residents with depressive symptoms (lower is better)1.1%5.9%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)57.9%21.3%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)14.7%20.7%19%Better
Long-stay residents given a flu vaccine (higher is better)100%94.1%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)95.9%92%93.6%Average

Short-stay residents

This facility59.6%North Carolina average80.6%U.S. average82%
Short-stay residents given a pneumonia vaccine: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Short-stay residents given a pneumonia vaccine (higher is better)59.6%80.6%82%Worse

Inspection citations

State inspectors cited this home for 38 health deficiencies and 8 fire safety deficiencies in the inspection records CMS currently publishes. 6 citations involved actual harm.

DateCitationSeverityStatus
September 22, 2025
Standard
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Tag F0725
G
Actual harm, isolated
Corrected October 17, 2025
September 22, 2025
Standard
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
G
Actual harm, isolated
Corrected October 22, 2025
September 22, 2025
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
G
Actual harm, isolated
Corrected October 21, 2025
September 22, 2025
Complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
G
Actual harm, isolated
Corrected October 28, 2025
September 22, 2025
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
G
Actual harm, isolated
Corrected October 27, 2025
September 22, 2025
Standard
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies · Tag F0565
E
Potential harm, pattern
Corrected October 15, 2025
September 22, 2025
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
E
Potential harm, pattern
Corrected October 16, 2025
September 22, 2025
Standard
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Tag F0578
E
Potential harm, pattern
Corrected October 20, 2025
September 22, 2025
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected October 21, 2025
September 22, 2025
Standard
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Tag F0692
D
Potential harm, isolated
Corrected October 17, 2025
September 22, 2025
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected October 21, 2025
September 22, 2025
Standard
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Administration Deficiencies · Tag F0773
D
Potential harm, isolated
Corrected October 21, 2025
September 22, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected September 25, 2025
September 22, 2025
Complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected October 21, 2025
September 22, 2025
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected October 15, 2025
September 22, 2025
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected October 15, 2025
September 22, 2025
Standard
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607
D
Potential harm, isolated
Corrected October 15, 2025
September 22, 2025
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
D
Potential harm, isolated
Corrected September 23, 2025
September 22, 2025
Standard
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Tag F0583
D
Potential harm, isolated
Corrected October 21, 2025
September 22, 2025
Standard
Keep all essential equipment working safely.
Environmental Deficiencies · Tag F0908
D
Potential harm, isolated
Corrected October 10, 2025
September 22, 2025
Standard
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Nursing and Physician Services Deficiencies · Tag F0728
D
Potential harm, isolated
Corrected October 27, 2025
September 22, 2025
Standard
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Tag F0732
C
No harm, widespread
Corrected October 6, 2025
September 22, 2025
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
B
No harm, pattern
Corrected October 21, 2025
September 6, 2024
Fire safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies · Tag K0521
D
Potential harm, isolated
Corrected December 6, 2024
September 6, 2024
Fire safety
Ensure that anesthesia apparatus are tested after any adjustment, modification or repair.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0924
D
Potential harm, isolated
Corrected December 6, 2024
September 6, 2024
Fire safety
Use approved construction type or materials.
Construction Deficiencies · Tag K0161
D
Potential harm, isolated
Corrected December 6, 2024
September 6, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
G
Actual harm, isolated
Corrected September 30, 2024
September 6, 2024
Standard
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies · Tag F0726
E
Potential harm, pattern
Corrected September 30, 2024
September 6, 2024
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
E
Potential harm, pattern
Corrected September 30, 2024
September 6, 2024
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected September 30, 2024
September 6, 2024
Complaint
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
D
Potential harm, isolated
Corrected September 30, 2024
September 6, 2024
Standard
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies · Tag F0582
D
Potential harm, isolated
Corrected September 30, 2024
September 6, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected September 30, 2024
September 6, 2024
Standard
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Tag F0583
B
No harm, pattern
Corrected September 30, 2024
May 18, 2023
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
D
Potential harm, isolated
Corrected July 17, 2023
May 18, 2023
Fire safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies · Tag K0222
D
Potential harm, isolated
Corrected July 17, 2023
May 18, 2023
Fire safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies · Tag K0521
D
Potential harm, isolated
Corrected July 17, 2023
May 18, 2023
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
D
Potential harm, isolated
Corrected July 17, 2023
May 18, 2023
Fire safety
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Smoke Deficiencies · Tag K0374
D
Potential harm, isolated
Corrected July 17, 2023
May 18, 2023
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected June 12, 2023
May 18, 2023
Standard
Provide timely, quality laboratory services/tests to meet the needs of residents.
Administration Deficiencies · Tag F0770
D
Potential harm, isolated
Corrected June 9, 2023
May 18, 2023
Standard
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · Tag F0757
D
Potential harm, isolated
Corrected June 9, 2023
May 18, 2023
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected May 26, 2023
May 18, 2023
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected June 1, 2023
May 18, 2023
Standard
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · Tag F0644
D
Potential harm, isolated
Corrected June 15, 2023
May 18, 2023
Standard
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · Tag F0867
D
Potential harm, isolated
Corrected June 8, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 3 federal penalties in the past three years, including $61,321 in fines.

DatePenaltyAmount / length
September 22, 2025Payment Denial5 days from October 23, 2025
September 22, 2025Fine$51,288
September 6, 2024Fine$10,033

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
COLE, SUSAN
Individual
adp of the snfNOT APPLICABLE12/10/2009
DEE, LISA
Individual
adp of the snfNOT APPLICABLE12/10/2009
MITCHELL, CHERYL
Individual
adp of the snfNOT APPLICABLE12/10/2009
COLE, SUSAN
Individual
direct ownership interestNOT APPLICABLE12/10/2009
DEE, LISA
Individual
direct ownership interestNOT APPLICABLE12/10/2009
MITCHELL, CHERYL
Individual
direct ownership interestNOT APPLICABLE12/10/2009
COLE, SUSAN
Individual
managing control - governing bodyNOT APPLICABLE12/10/2009
MITCHELL, CHERYL
Individual
managing control - governing bodyNOT APPLICABLE12/10/2009
MITCHELL, CHERYL
Individual
operational/managerial controlNOT APPLICABLE12/10/2009

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    ★★★★★5Much above average
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  5. Fletcher Rehabilitation and Healthcare Center

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Frequently asked questions

What is Fleshers Fairview Health Care's rating?

Fleshers Fairview Health Care has 2 out of 5 stars on the CMS overall star rating. The average for North Carolina nursing homes is 2.9 stars.

How many inspection citations did Fleshers Fairview Health Care receive?

Its most recent standard health inspection found 23 citations, compared with a North Carolina average of 4.7. Every citation is listed on this page with its severity.

Does Fleshers Fairview Health Care accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Fleshers Fairview Health Care?

It is for profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.

Where is Fleshers Fairview Health Care and how do I contact it?

Fleshers Fairview Health Care is at 3016 Cane Creek Road, Fairview, NC 28730. Phone: (828) 628-2800.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.