nursing home in Salisbury, NC
Nc State Veterans Home - Salisbury
1601 Brenner Ave., Building #10, Salisbury, NC 28145 · (704) 638-4200
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★5
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Nc State Veterans Home - Salisbury at a glance
Nc State Veterans Home - Salisbury is a 99-bed government nursing home in Salisbury, North Carolina (Rowan County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the North Carolina average of 2.9.
Residents receive about 4.8 hours of nursing care per day (1.1 of them from registered nurses), better than the state average of 3.9 hours.
Its most recent standard health inspection (December 12, 2025) found 12 health citations. The North Carolina average is 4.7.
Federal regulators fined it 1 time in the past three years, totaling $12,444.
Nursing staff turnover is 43.9% per year (state average 49%).
Facility details
- Type
- Nursing home
- Ownership
- Government - State
- Beds
- 99
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- November 22, 2004
- Resident/family council
- Resident
- County
- Rowan County
- CMS Certification Number
- 345531
Ratings
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 2.9 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.9 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 2.7 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.3 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.4 / 5 | 3.8 / 5 | Better |
Staffing
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.79 hrs | 3.85 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.14 hrs | 0.62 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.80 hrs | 2.34 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.81 hrs | 3.42 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 43.9% | 49% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 14.3% | 45.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 12 | 5 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 68.5 | 49.2 | 80.6 | Better |
Penalties
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $12,444 | $36,617 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 99 | 105 | 107 | |
| Average residents per day | 83 | 87 | 86 | |
| Occupancy | 84% | 83.6% | 80.9% |
Long-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.6% | 3.5% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 4.7% | 5.5% | 4.6% | Average |
| Long-stay residents given antipsychotic medication (lower is better) | 6.5% | 14% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 1% | 2.3% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.9% | 0.7% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 16.7% | 15.6% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 19.6% | 18.3% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 3.5% | 7.2% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 5.9% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 20.8% | 21.3% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 13.6% | 20.7% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 86.5% | 94.1% | 95.5% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 96.1% | 92% | 93.6% | Average |
Short-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 74.3% | 78.1% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 59.9% | 80.6% | 82% | Worse |
Inspection citations
State inspectors cited this home for 17 health deficiencies and 4 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| December 12, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | J Immediate jeopardy, isolated | Corrected January 13, 2026 |
| December 12, 2025 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected January 13, 2026 |
| December 12, 2025 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected January 13, 2026 |
| December 12, 2025 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected January 13, 2026 |
| December 12, 2025 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected January 13, 2026 |
| December 12, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected January 13, 2026 |
| December 12, 2025 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected January 13, 2026 |
| December 12, 2025 Standard | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected January 13, 2026 |
| December 12, 2025 Standard | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605 | D Potential harm, isolated | Corrected January 13, 2026 |
| December 12, 2025 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected January 13, 2026 |
| December 12, 2025 Standard | Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency. Resident Rights Deficiencies · Tag F0575 | C No harm, widespread | Corrected January 13, 2026 |
| December 12, 2025 Standard | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. Administration Deficiencies · Tag F0847 | B No harm, pattern | Corrected January 13, 2026 |
| August 8, 2024 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected September 11, 2024 |
| August 8, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected August 30, 2024 |
| August 8, 2024 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected August 30, 2024 |
| August 8, 2024 Standard | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · Tag F0561 | D Potential harm, isolated | Corrected August 30, 2024 |
| February 23, 2023 Fire safety | Ensure operating rooms are properly protected and written records are maintained and available for inspection. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0913 | D Potential harm, isolated | Corrected April 7, 2023 |
| February 23, 2023 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected March 21, 2023 |
| February 23, 2023 Standard | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. Administration Deficiencies · Tag F0849 | D Potential harm, isolated | Corrected March 21, 2023 |
| October 7, 2021 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | F Potential harm, widespread | Corrected November 12, 2021 |
| October 7, 2021 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected November 12, 2021 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $12,444 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| December 12, 2025 | Fine | $12,444 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| NC DEPT OF MILITARY AND VETERANS AFFAIRS NC DIVISION OF VETER AFFAIRS Organization | 5% or greater direct ownership interest | 100% | 03/31/2009 |
| WESTBROOK, TERRY Individual | corporate officer | NOT APPLICABLE | 06/26/2019 |
| NC DEPT OF MILITARY AND VETERANS AFFAIRS NC DIVISION OF VETER AFFAIRS Organization | operational/managerial control | NOT APPLICABLE | 03/31/2009 |
| STEPHENS, NICOLE Individual | w-2 managing employee | NOT APPLICABLE | 02/07/2019 |
| WESTBROOK, TERRY Individual | w-2 managing employee | NOT APPLICABLE | 06/26/2019 |
Other nursing homes near Nc State Veterans Home - Salisbury
Autumn Care of Salisbury
1505 Bringle Ferry Road, Salisbury, NC 28146 · under 1 mi
For-profit · 97 beds · Part of Saber Healthcare Group
★★★★★4Above averageCompass Healthcare and Rehab Rowan, LLC
1404 S Salisbury Avenue, Spencer, NC 28159 · 1.5 mi
For-profit · 70 beds
★★★★★3AveragePiedmont Health & Rehab Center
610 West Fisher Street, Salisbury, NC 28145 · 1.8 mi
For-profit · 58 beds · Part of Saber Healthcare Group
★★★★★2Below averageTrinity Oaks
820 Klumac Road, Salisbury, NC 28144 · 2.3 mi
Non-profit · 115 beds · Part of Lutheran Services Carolinas
- CMS high performer
★★★★★5Much above averageMeadowbrook Health & Rehabilitation
635 Statesville Boulevard, Salisbury, NC 28144 · 3.2 mi
For-profit · 185 beds
★★★★★1Much below averageThe Laurels of Salisbury
215 Lash Drive, Salisbury, NC 28147 · 4.8 mi
For-profit · 80 beds · Part of Ciena Healthcare/Laurel Health Care
★★★★★3Average
Frequently asked questions
What is Nc State Veterans Home - Salisbury's rating?
Nc State Veterans Home - Salisbury has 4 out of 5 stars on the CMS overall star rating. The average for North Carolina nursing homes is 2.9 stars.
How many inspection citations did Nc State Veterans Home - Salisbury receive?
Its most recent standard health inspection found 12 citations, compared with a North Carolina average of 4.7. Every citation is listed on this page with its severity.
Does Nc State Veterans Home - Salisbury accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Nc State Veterans Home - Salisbury?
It is government - state. The ownership section on this page lists the owners and managers reported to CMS.
Where is Nc State Veterans Home - Salisbury and how do I contact it?
Nc State Veterans Home - Salisbury is at 1601 Brenner Ave., Building #10, Salisbury, NC 28145. Phone: (704) 638-4200.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.