nursing home in Salisbury, NC

Trinity Oaks

820 Klumac Road, Salisbury, NC 28144 · (704) 637-3784

★★★★★5
Much above average
CMS overall star rating
  • Health inspections★★★★★4
  • Staffing★★★★★5
  • Quality measures★★★★★3
  • CMS high performer

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Trinity Oaks at a glance

Trinity Oaks is a 115-bed non-profit nursing home in Salisbury, North Carolina (Rowan County).

CMS gives it 5 out of 5 stars on its overall star rating, better than the North Carolina average of 2.9.

Residents receive about 4.3 hours of nursing care per day (0.8 of them from registered nurses), better than the state average of 3.9 hours.

Its most recent standard health inspection (April 2, 2026) found 0 health citations. The North Carolina average is 4.7.

It has not received a federal fine in the past three years.

Nursing staff turnover is 30.1% per year (state average 49%).

Facility details

Type
Nursing home
Ownership
Non Profit - Corporation
Beds
115
Certified for
Medicare and Medicaid
Chain / affiliated entity
Lutheran Services Carolinas
Medicare-certified since
April 1, 1976
Continuing care retirement community
Yes
Resident/family council
Resident
County
Rowan County
CMS Certification Number
345153

Ratings

MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)5 / 52.9 / 53 / 5Better
Health inspection rating ⓘ (higher is better)4 / 52.9 / 52.8 / 5Better
Staffing rating ⓘ (higher is better)5 / 52.7 / 52.9 / 5Better
Quality measures rating ⓘ (higher is better)3 / 53.3 / 53.6 / 5Worse
Long-stay quality rating (higher is better)3 / 53.4 / 53.8 / 5Worse
Short-stay (rehab) quality rating (higher is better)3 / 53 / 53.3 / 5Average

Staffing

This facility4.30 hrsNorth Carolina average3.85 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)4.30 hrs3.85 hrs3.86 hrsBetter
Registered nurse hours per resident per day (higher is better)0.83 hrs0.62 hrs0.69 hrsBetter
Nurse aide hours per resident per day (higher is better)2.93 hrs2.34 hrs2.32 hrsBetter
Weekend nurse staff hours per resident per day (higher is better)3.70 hrs3.42 hrs3.42 hrsBetter
Nursing staff turnover (yearly) (lower is better)30.1%49%45.8%Better
Registered nurse turnover (yearly) (lower is better)19%45.6%42.9%Better
Administrators who left in the past year (lower is better)011Better

Inspections

This facility0North Carolina average5U.S. average9
Health citations in the most recent inspection: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)059Better
Citations from complaint investigations (latest cycle) (lower is better)023Better
Weighted health inspection score ⓘ (lower is better)849.280.6Better

Penalties

This facility0North Carolina average1U.S. average1
Fines in the past 3 years: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$36,617$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Certified beds115105107
Average residents per day1088786
Occupancy94.1%83.6%80.9%

Long-stay residents

This facility4.3%North Carolina average3.5%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)4.3%3.5%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)6.4%5.5%4.6%Worse
Long-stay residents given antipsychotic medication (lower is better)3.4%14%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)2%2.3%1.6%Worse
Long-stay residents with a catheter left in the bladder (lower is better)0.2%0.7%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)25.5%15.6%13.9%Worse
Long-stay residents whose walking worsened (lower is better)30.7%18.3%14.1%Worse
Long-stay residents who lose too much weight (lower is better)8%7.2%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)0.8%5.9%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)17.2%21.3%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)29.9%20.7%19%Worse
Long-stay residents given a flu vaccine (higher is better)78.8%94.1%95.5%Worse
Long-stay residents given a pneumonia vaccine (higher is better)89.4%92%93.6%Average

Short-stay residents

This facility0%North Carolina average1.4%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0%1.4%1.6%Better
Short-stay residents given a flu vaccine (higher is better)87.5%78.1%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)80.1%80.6%82%Average

Inspection citations

State inspectors cited this home for 15 health deficiencies and 9 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
April 2, 2026
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
D
Potential harm, isolated
Corrected June 24, 2026
April 2, 2026
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
D
Potential harm, isolated
Corrected June 24, 2026
February 24, 2025
Fire safety
Use approved construction type or materials.
Construction Deficiencies · Tag K0161
D
Potential harm, isolated
Corrected April 7, 2025
February 24, 2025
Fire safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies · Tag K0372
D
Potential harm, isolated
Corrected April 7, 2025
February 24, 2025
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected March 6, 2025
February 24, 2025
Standard
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607
D
Potential harm, isolated
Corrected March 6, 2025
February 24, 2025
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected March 13, 2025
February 24, 2025
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected March 14, 2025
February 24, 2025
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
D
Potential harm, isolated
Corrected March 6, 2025
February 24, 2025
Standard
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected March 20, 2025
October 26, 2023
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected March 29, 2024
October 26, 2023
Fire safety
Use approved construction type or materials.
Construction Deficiencies · Tag K0161
E
Potential harm, pattern
Corrected March 29, 2024
October 26, 2023
Fire safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies · Tag K0222
E
Potential harm, pattern
Corrected March 29, 2024
October 26, 2023
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
D
Potential harm, isolated
Corrected March 29, 2024
October 26, 2023
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
D
Potential harm, isolated
Corrected March 29, 2024
October 26, 2023
Standard
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration Deficiencies · Tag F0851
F
Potential harm, widespread
Corrected November 17, 2023
October 26, 2023
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected November 17, 2023
October 26, 2023
Standard
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · Tag F0814
E
Potential harm, pattern
Corrected November 17, 2023
October 26, 2023
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected November 17, 2023
October 26, 2023
Standard
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · Tag F0693
D
Potential harm, isolated
Corrected November 17, 2023
October 26, 2023
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
D
Potential harm, isolated
Corrected November 17, 2023
October 26, 2023
Complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected November 17, 2023
October 26, 2023
Standard
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · Tag F0867
D
Potential harm, isolated
Corrected November 17, 2023
October 26, 2023
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected November 17, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
AMIN, CHETAN
Individual
adp of the snfNOT APPLICABLE10/01/2012
CORNELISON, TIM
Individual
adp of the snfNOT APPLICABLE06/02/2022
LSA MANAGEMENT, INC.
Organization
adp of the snfNOT APPLICABLE04/14/2025
LUTHERAN HOME AT TRINITY OAKS PROPERTY INC
Organization
adp of the snfNOT APPLICABLE04/25/2025
NICKERSON, KIRBY
Individual
adp of the snfNOT APPLICABLE10/01/2012
SMITH, KESHA
Individual
adp of the snfNOT APPLICABLE10/01/2012
SMITH, KESHA
Individual
corporate directorNOT APPLICABLE10/01/2012
MADDRY, KAREN
Individual
corporate officerNOT APPLICABLE04/01/1982
NICKERSON, KIRBY
Individual
corporate officerNOT APPLICABLE10/01/2012
GOINS, TED
Individual
managing control - governing bodyNOT APPLICABLE04/30/2007
HERMAN, RICHARD
Individual
managing control - governing bodyNOT APPLICABLE06/01/2022
MADDRY, KAREN
Individual
managing control - governing bodyNOT APPLICABLE10/01/2004
NELSON, DOUGLAS
Individual
managing control - governing bodyNOT APPLICABLE09/01/2022
AMIN, CHETAN
Individual
operational/managerial controlNOT APPLICABLE10/01/2012
CORNELISON, TIM
Individual
operational/managerial controlNOT APPLICABLE06/02/2022
GOINS, TED
Individual
operational/managerial controlNOT APPLICABLE04/30/2007
LSA MANAGEMENT, INC.
Organization
operational/managerial controlNOT APPLICABLE07/29/2004
LUTHERAN HOME AT TRINITY OAKS PROPERTY INC
Organization
operational/managerial controlNOT APPLICABLE07/29/2004
NICKERSON, KIRBY
Individual
operational/managerial controlNOT APPLICABLE10/01/2012
SMITH, KESHA
Individual
operational/managerial controlNOT APPLICABLE10/01/2012
GOINS, TED
Individual
trustee of the snfNOT APPLICABLE10/01/2004
HERMAN, RICHARD
Individual
trustee of the snfNOT APPLICABLE06/01/2021
LUTHERAN SERVICES FOR THE AGING, INC.
Organization
trustee of the snfNOT APPLICABLE07/29/2004
NELSON, DOUGLAS
Individual
trustee of the snfNOT APPLICABLE09/01/2022

Other nursing homes near Trinity Oaks

  1. Piedmont Health & Rehab Center

    610 West Fisher Street, Salisbury, NC 28145 · 1.8 mi

    For-profit · 58 beds · Part of Saber Healthcare Group

    ★★★★★2Below average
  2. Nc State Veterans Home - Salisbury

    1601 Brenner Ave., Building #10, Salisbury, NC 28145 · 2.3 mi

    Government · 99 beds

    ★★★★★4Above average
  3. Autumn Care of Salisbury

    1505 Bringle Ferry Road, Salisbury, NC 28146 · 2.4 mi

    For-profit · 97 beds · Part of Saber Healthcare Group

    ★★★★★4Above average
  4. Liberty Commons Nsg and Rehab Ctr of Rowan County

    4412 South Main Street, Salisbury, NC 28147 · 2.9 mi

    For-profit · 90 beds · Part of Liberty Senior Living

    ★★★★★3Average
  5. Meadowbrook Health & Rehabilitation

    635 Statesville Boulevard, Salisbury, NC 28144 · 3 mi

    For-profit · 185 beds

    ★★★★★1Much below average
  6. Compass Healthcare and Rehab Rowan, LLC

    1404 S Salisbury Avenue, Spencer, NC 28159 · 3.3 mi

    For-profit · 70 beds

    ★★★★★3Average

All nursing homes in Salisbury, NC · Compare side by side

Frequently asked questions

What is Trinity Oaks's rating?

Trinity Oaks has 5 out of 5 stars on the CMS overall star rating. The average for North Carolina nursing homes is 2.9 stars.

How many inspection citations did Trinity Oaks receive?

Its most recent standard health inspection found 0 citations, compared with a North Carolina average of 4.7. Every citation is listed on this page with its severity.

Does Trinity Oaks accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Trinity Oaks?

It is non profit - corporation and part of Lutheran Services Carolinas. The ownership section on this page lists the owners and managers reported to CMS.

Where is Trinity Oaks and how do I contact it?

Trinity Oaks is at 820 Klumac Road, Salisbury, NC 28144. Phone: (704) 637-3784.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.