nursing home in Fayetteville, NC

Carolina Rehab Center of Cumberland

4600 Cumberland Road, Fayetteville, NC 28306 · (910) 429-1690

★★★★★3
Average
CMS overall star rating
  • Health inspections★★★★★2
  • Staffing★★★★★2
  • Quality measures★★★★★5

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Carolina Rehab Center of Cumberland at a glance

Carolina Rehab Center of Cumberland is a 136-bed for-profit nursing home in Fayetteville, North Carolina (Cumberland County).

CMS gives it 3 out of 5 stars on its overall star rating, close to the North Carolina average of 2.9.

Residents receive about 3.8 hours of nursing care per day (0.6 of them from registered nurses), close to the state average of 3.9 hours.

Its most recent standard health inspection (July 2, 2025) found 2 health citations. The North Carolina average is 4.7.

Federal regulators fined it 5 times in the past three years, totaling $97,936.

Nursing staff turnover is 51.7% per year (state average 49%).

Facility details

Type
Nursing home
Ownership
For Profit - Corporation
Beds
136
Certified for
Medicare and Medicaid
Chain / affiliated entity
Lifeworks Rehab
Medicare-certified since
October 26, 2000
Resident/family council
Resident
County
Cumberland County
CMS Certification Number
345505

Ratings

MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)3 / 52.9 / 53 / 5Average
Health inspection rating ⓘ (higher is better)2 / 52.9 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)2 / 52.7 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)5 / 53.3 / 53.6 / 5Better
Long-stay quality rating (higher is better)5 / 53.4 / 53.8 / 5Better
Short-stay (rehab) quality rating (higher is better)4 / 53 / 53.3 / 5Better

Staffing

This facility3.78 hrsNorth Carolina average3.85 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.78 hrs3.85 hrs3.86 hrsAverage
Registered nurse hours per resident per day (higher is better)0.55 hrs0.62 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.14 hrs2.34 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)3.32 hrs3.42 hrs3.42 hrsAverage
Nursing staff turnover (yearly) (lower is better)51.7%49%45.8%Worse
Registered nurse turnover (yearly) (lower is better)70.8%45.6%42.9%Worse
Administrators who left in the past year (lower is better)111Worse

Inspections

This facility2North Carolina average5U.S. average9
Health citations in the most recent inspection: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)259Better
Citations from complaint investigations (latest cycle) (lower is better)123Better
Weighted health inspection score ⓘ (lower is better)6249.280.6Better

Penalties

This facility5North Carolina average1U.S. average1
Fines in the past 3 years: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)511Worse
Total fines in the past 3 years (lower is better)$97,936$36,617$30,972Worse
All federal penalties in the past 3 years (lower is better)511Worse

Size

MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Certified beds136105107
Average residents per day1318786
Occupancy96.3%83.6%80.9%

Long-stay residents

This facility0.9%North Carolina average3.5%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)0.9%3.5%3.2%Better
Long-stay residents with pressure ulcers (lower is better)3.3%5.5%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)2.5%14%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)1.3%2.3%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0%0.7%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)4%15.6%13.9%Better
Long-stay residents whose walking worsened (lower is better)4.6%18.3%14.1%Better
Long-stay residents who lose too much weight (lower is better)5.8%7.2%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)12.9%5.9%12.8%Average
Long-stay residents who were physically restrained (lower is better)0%0%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)13.2%21.3%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)24.8%20.7%19%Worse
Long-stay residents given a flu vaccine (higher is better)92.6%94.1%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)92%92%93.6%Average

Short-stay residents

This facility0.2%North Carolina average1.4%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0.2%1.4%1.6%Better
Short-stay residents given a flu vaccine (higher is better)71%78.1%79.8%Worse
Short-stay residents given a pneumonia vaccine (higher is better)82.7%80.6%82%Average

Inspection citations

State inspectors cited this home for 25 health deficiencies and 12 fire safety deficiencies in the inspection records CMS currently publishes. 7 citations involved actual harm, including 2 rated "immediate jeopardy".

DateCitationSeverityStatus
January 21, 2026
Complaint
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Tag F0759
D
Potential harm, isolated
Corrected February 2, 2026
July 2, 2025
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected July 10, 2025
March 5, 2025
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
G
Actual harm, isolated
Corrected March 13, 2025
November 4, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
J
Immediate jeopardy, isolated
Corrected August 23, 2024
November 4, 2024
Complaint
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
D
Potential harm, isolated
Corrected November 5, 2024
November 4, 2024
Complaint
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Tag F0583
D
Potential harm, isolated
Corrected September 27, 2024
October 11, 2024
Complaint
Provide appropriate care/assistance for a resident with a prosthesis.
Quality of Life and Care Deficiencies · Tag F0696
E
Potential harm, pattern
Corrected November 4, 2024
October 11, 2024
Complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected November 4, 2024
August 21, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected August 13, 2024
May 3, 2024
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
D
Potential harm, isolated
Corrected August 15, 2024
May 3, 2024
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
D
Potential harm, isolated
Corrected August 15, 2024
May 3, 2024
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
D
Potential harm, isolated
Corrected August 15, 2024
May 3, 2024
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
D
Potential harm, isolated
Corrected August 15, 2024
May 3, 2024
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
D
Potential harm, isolated
Corrected August 15, 2024
May 3, 2024
Fire safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies · Tag K0521
D
Potential harm, isolated
Corrected August 15, 2024
May 3, 2024
Fire safety
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914
D
Potential harm, isolated
Corrected August 15, 2024
May 3, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
G
Actual harm, isolated
Corrected May 24, 2024
May 3, 2024
Complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · Tag F0867
G
Actual harm, isolated
Corrected May 24, 2024
May 3, 2024
Complaint
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies · Tag F0700
G
Actual harm, isolated
Corrected May 24, 2024
May 3, 2024
Standard
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Tag F0883
E
Potential harm, pattern
Corrected May 24, 2024
May 3, 2024
Standard
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
E
Potential harm, pattern
Corrected May 24, 2024
May 3, 2024
Complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
E
Potential harm, pattern
Corrected May 24, 2024
May 3, 2024
Complaint
Give the resident's representative the ability to exercise the resident's rights.
Resident Rights Deficiencies · Tag F0551
D
Potential harm, isolated
Corrected May 24, 2024
May 3, 2024
Complaint
Honor the resident's right to manage his or her financial affairs.
Resident Rights Deficiencies · Tag F0567
D
Potential harm, isolated
Corrected May 24, 2024
May 3, 2024
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected May 24, 2024
May 3, 2024
Complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected May 24, 2024
March 25, 2024
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
J
Immediate jeopardy, isolated
Corrected March 16, 2024
March 25, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
G
Actual harm, isolated
Corrected March 2, 2024
March 25, 2024
Complaint
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Quality of Life and Care Deficiencies · Tag F0744
D
Potential harm, isolated
Corrected March 16, 2024
March 25, 2024
Complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · Tag F0867
D
Potential harm, isolated
Corrected April 3, 2024
February 2, 2023
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected May 26, 2023
February 2, 2023
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
F
Potential harm, widespread
Corrected May 26, 2023
February 2, 2023
Fire safety
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Smoke Deficiencies · Tag K0352
F
Potential harm, widespread
Corrected May 26, 2023
February 2, 2023
Fire safety
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies · Tag K0341
D
Potential harm, isolated
Corrected May 26, 2023
February 2, 2023
Fire safety
Have restrictions on the use of portable space heaters.
Miscellaneous Deficiencies · Tag K0781
D
Potential harm, isolated
Corrected May 26, 2023
February 2, 2023
Standard
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Tag F0585
D
Potential harm, isolated
Corrected February 25, 2023
February 2, 2023
Standard
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Quality of Life and Care Deficiencies · Tag F0742
D
Potential harm, isolated
Corrected February 25, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 5 federal penalties in the past three years, including $97,936 in fines.

DatePenaltyAmount / length
March 5, 2025Fine$15,015
October 11, 2024Fine$16,801
May 3, 2024Fine$49,319
March 25, 2024Fine$10,951
March 25, 2024Fine$5,850

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
CAROLINA CUMBERLAND HOLDINGS LLC
Organization
5% or greater direct ownership interest100%05/28/2021
CHARLES 1994 FAMILY GRANTOR TRUST
Organization
5% or greater indirect ownership interest—05/28/2021
CK 2008 FAMILY TRUST
Organization
5% or greater indirect ownership interest—05/28/2021
DRM SOUTH LLC
Organization
5% or greater indirect ownership interest—05/28/2021
EDWARD 1998 FAMILY GRANTOR TRUST
Organization
5% or greater indirect ownership interest—05/28/2021
LAUREN 2020 FAMILY GRANTOR TRUST
Organization
5% or greater indirect ownership interest—05/28/2021
LAUREN 2020 LLC
Organization
5% or greater indirect ownership interest—05/28/2021
LEPS 2003 FAMILY TRUST
Organization
5% or greater indirect ownership interest—05/28/2021
NORMAN 5571 FAMILY GRANTOR TRUST
Organization
5% or greater indirect ownership interest—05/28/2021
NORMAN 5571 & FAMILY LLC
Organization
5% or greater indirect ownership interest—05/28/2021
NORMAN 5571 LLC
Organization
5% or greater indirect ownership interest—05/28/2021
RL 2008 FAMILY TRUST
Organization
5% or greater indirect ownership interest—05/28/2021
ROBIN 2008 FAMILY GRANTOR TRUST
Organization
5% or greater indirect ownership interest—05/28/2021
ROBIN 2008 LLC
Organization
5% or greater indirect ownership interest—05/28/2021
SAUL 2012 FAMILY GRANTOR TRUST
Organization
5% or greater indirect ownership interest—05/28/2021
SPRINGROCK SOUTH LLC
Organization
5% or greater indirect ownership interest—05/28/2021
SUMMER SOUTH LLC
Organization
5% or greater indirect ownership interest—05/28/2021
RSBRM SOUTH MANAGER LLC
Organization
operational/managerial controlNOT APPLICABLE05/28/2021
MAHER, CINDY
Individual
w-2 managing employeeNOT APPLICABLE05/28/2021

Other nursing homes near Carolina Rehab Center of Cumberland

  1. The Carrolton of Fayetteville

    2461 Legion Road, Fayetteville, NC 28306 · 3.1 mi

    For-profit · 120 beds · Part of Carrolton Nursing Homes

    ★★★★★3Average
  2. Village Green Health and Rehabilitation

    1601 Purdue Drive, Fayetteville, NC 28304 · 3.2 mi

    For-profit · 170 beds · Part of Sanstone Health & Rehabilitation

    • CMS high performer
    ★★★★★5Much above average
  3. Autumn Care of Fayetteville

    1401 71st School Road, Fayetteville, NC 28314 · 3.7 mi

    For-profit · 90 beds · Part of Saber Healthcare Group

    ★★★★★5Much above average
  4. Haymount Rehabilitation & Nursing Center, INC.

    2346 Barrington Circle, Fayetteville, NC 28303 · 5 mi

    For-profit · 98 beds · Part of Century Care Management

    • CMS high performer
    ★★★★★5Much above average
  5. Highland House Rehabilitation and Healthcare

    1700 Pamalee Drive, Fayetteville, NC 28301 · 6.2 mi

    For-profit · 106 beds · Part of Liberty Senior Living

    ★★★★★2Below average
  6. Woodlands Nursing & Rehabilitation Center

    400 Pelt Drive, Fayetteville, NC 28301 · 6.2 mi

    For-profit · 80 beds · Part of Liberty Senior Living

    ★★★★★4Above average

All nursing homes in Fayetteville, NC · Compare side by side

Frequently asked questions

What is Carolina Rehab Center of Cumberland's rating?

Carolina Rehab Center of Cumberland has 3 out of 5 stars on the CMS overall star rating. The average for North Carolina nursing homes is 2.9 stars.

How many inspection citations did Carolina Rehab Center of Cumberland receive?

Its most recent standard health inspection found 2 citations, compared with a North Carolina average of 4.7. Every citation is listed on this page with its severity.

Does Carolina Rehab Center of Cumberland accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Carolina Rehab Center of Cumberland?

It is for profit - corporation and part of Lifeworks Rehab. The ownership section on this page lists the owners and managers reported to CMS.

Where is Carolina Rehab Center of Cumberland and how do I contact it?

Carolina Rehab Center of Cumberland is at 4600 Cumberland Road, Fayetteville, NC 28306. Phone: (910) 429-1690.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.