nursing home in Burlington, NC
White Oak Manor - Burlington
323 Baldwin Road, Burlington, NC 27217 · (336) 229-5571
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★4
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
White Oak Manor - Burlington at a glance
White Oak Manor - Burlington is a 160-bed for-profit nursing home in Burlington, North Carolina (Alamance County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the North Carolina average of 2.9.
Residents receive about 4 hours of nursing care per day (0.5 of them from registered nurses), close to the state average of 3.9 hours.
Its most recent standard health inspection (November 18, 2025) found 3 health citations. The North Carolina average is 4.7.
Federal regulators fined it 2 times in the past three years, totaling $137,472.
Nursing staff turnover is 48.6% per year (state average 49%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 160
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- National Healthcare Corporation
- Medicare-certified since
- April 27, 1989
- Resident/family council
- Resident
- County
- Alamance County
- CMS Certification Number
- 345301
Ratings
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 2.9 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 2.9 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.7 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.3 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.4 / 5 | 3.8 / 5 | Better |
Staffing
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.97 hrs | 3.85 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.48 hrs | 0.62 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.31 hrs | 2.34 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.51 hrs | 3.42 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 48.6% | 49% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 36.4% | 45.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 3 | 5 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 153.3 | 49.2 | 80.6 | Worse |
Penalties
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $137,472 | $36,617 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 3 | 1 | 1 | Worse |
Size
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 160 | 105 | 107 | |
| Average residents per day | 115 | 87 | 86 | |
| Occupancy | 71.8% | 83.6% | 80.9% |
Long-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2% | 3.5% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 5.6% | 5.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 9.9% | 14% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 2% | 2.3% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1% | 0.7% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 11.2% | 15.6% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 9.6% | 18.3% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 7.4% | 7.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 1.3% | 5.9% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 15.6% | 21.3% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 13.8% | 20.7% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 92.4% | 94.1% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 90.3% | 92% | 93.6% | Average |
Short-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.3% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 74.8% | 78.1% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 89% | 80.6% | 82% | Better |
Inspection citations
State inspectors cited this home for 23 health deficiencies and 12 fire safety deficiencies in the inspection records CMS currently publishes. 6 citations involved actual harm, including 5 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| November 18, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected January 23, 2026 |
| November 18, 2025 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected January 23, 2026 |
| November 18, 2025 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected January 23, 2026 |
| November 18, 2025 Fire safety | Meet requirements for the installation and maintenance of electrical systems. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911 | D Potential harm, isolated | Corrected January 23, 2026 |
| November 18, 2025 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected December 1, 2025 |
| November 18, 2025 Standard | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected December 1, 2025 |
| November 18, 2025 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | C No harm, widespread | Corrected December 1, 2025 |
| March 31, 2025 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | K Immediate jeopardy, pattern | Corrected April 25, 2025 |
| March 31, 2025 Complaint | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | K Immediate jeopardy, pattern | Corrected April 25, 2025 |
| March 31, 2025 Complaint | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Tag F0726 | K Immediate jeopardy, pattern | Corrected April 25, 2025 |
| March 31, 2025 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | K Immediate jeopardy, pattern | Corrected April 25, 2025 |
| March 31, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | J Immediate jeopardy, isolated | Corrected April 25, 2025 |
| March 31, 2025 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected April 25, 2025 |
| August 1, 2024 Fire safety | Properly install and monitor supervisory attachments on automatic sprinkler systems. Smoke Deficiencies · Tag K0352 | E Potential harm, pattern | Corrected October 4, 2024 |
| August 1, 2024 Fire safety | Meet other general requirements that are deficient. Egress Deficiencies · Tag K0300 | E Potential harm, pattern | Corrected October 4, 2024 |
| August 1, 2024 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | E Potential harm, pattern | Corrected October 4, 2024 |
| August 1, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | E Potential harm, pattern | Corrected October 4, 2024 |
| August 1, 2024 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | D Potential harm, isolated | Corrected October 4, 2024 |
| August 1, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | G Actual harm, isolated | Corrected August 26, 2024 |
| August 1, 2024 Complaint | Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0602 | E Potential harm, pattern | Corrected August 26, 2024 |
| August 1, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected August 26, 2024 |
| August 1, 2024 Complaint | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | E Potential harm, pattern | Corrected August 26, 2024 |
| August 1, 2024 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected August 26, 2024 |
| August 1, 2024 Standard | Provide medically-related social services to help each resident achieve the highest possible quality of life. Quality of Life and Care Deficiencies · Tag F0745 | D Potential harm, isolated | Corrected August 26, 2024 |
| August 1, 2024 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected August 26, 2024 |
| June 7, 2024 Complaint | Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. Nursing and Physician Services Deficiencies · Tag F0728 | D Potential harm, isolated | Corrected August 1, 2024 |
| June 23, 2023 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected August 15, 2023 |
| June 23, 2023 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected August 15, 2023 |
| June 23, 2023 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected August 15, 2023 |
| June 23, 2023 Standard | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services Deficiencies · Tag F0727 | F Potential harm, widespread | Corrected July 21, 2023 |
| June 23, 2023 Standard | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. Administration Deficiencies · Tag F0849 | D Potential harm, isolated | Corrected July 21, 2023 |
| June 23, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected July 21, 2023 |
| June 23, 2023 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected July 21, 2023 |
| June 23, 2023 Standard | Hire a qualified full-time social worker in a facility with more than 120 beds. Administration Deficiencies · Tag F0850 | B No harm, pattern | Corrected July 21, 2023 |
| June 23, 2023 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | B No harm, pattern | Corrected July 21, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 3 federal penalties in the past three years, including $137,472 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| March 31, 2025 | Payment Denial | 2 days from April 23, 2025 |
| March 31, 2025 | Fine | $109,668 |
| June 7, 2024 | Fine | $27,804 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| 360 MEDICAL STAFFING LLC Organization | adp of the snf | NOT APPLICABLE | 12/02/2024 |
| BLACKROCK INC Organization | adp of the snf | NOT APPLICABLE | 08/01/2024 |
| DIMENSIONAL FUND ADVISORS LP Organization | adp of the snf | NOT APPLICABLE | 08/01/2024 |
| DODSON, VICKI Individual | adp of the snf | NOT APPLICABLE | 08/01/2024 |
| FORSEY, GREGORY Individual | adp of the snf | NOT APPLICABLE | 08/01/2024 |
| KIDD, BRIAN Individual | adp of the snf | NOT APPLICABLE | 01/01/2017 |
| LUDLOW, MARY Individual | adp of the snf | NOT APPLICABLE | 08/01/2024 |
| MCDADE, NEWMAN Individual | adp of the snf | NOT APPLICABLE | 08/01/2024 |
| MORGAN STANLEY Organization | adp of the snf | NOT APPLICABLE | 08/01/2024 |
| NATIONAL HEALTHCARE CORPORATION Organization | adp of the snf | NOT APPLICABLE | 08/01/2024 |
| NATIONAL HEALTH CORPORATION Organization | adp of the snf | NOT APPLICABLE | 08/01/2024 |
| NHC-OP LP Organization | adp of the snf | NOT APPLICABLE | 08/01/2024 |
| SIMPSON TAROKH, LEANN Individual | adp of the snf | NOT APPLICABLE | 07/15/2025 |
| VANGUARD GROUP INC Organization | adp of the snf | NOT APPLICABLE | 08/01/2024 |
| ABERNATHY, JAMES Individual | corporate director | NOT APPLICABLE | 08/26/2003 |
| ADAMS, ROBERT Individual | corporate director | NOT APPLICABLE | 01/13/1998 |
| HASSAN, EMIL Individual | corporate director | NOT APPLICABLE | 03/31/2004 |
| LAROCHE, RICHARD Individual | corporate director | NOT APPLICABLE | 01/13/1998 |
| PIERCEY, LISA Individual | corporate director | NOT APPLICABLE | 11/06/2025 |
| TRAIL, SANDRA Individual | corporate director | NOT APPLICABLE | 02/01/2022 |
| ABERNATHY, JAMES Individual | indirect ownership interest | NOT APPLICABLE | 08/01/2024 |
| ADAMS, ROBERT Individual | indirect ownership interest | NOT APPLICABLE | 08/01/2024 |
| ADAMS, WILLIAM Individual | indirect ownership interest | NOT APPLICABLE | 08/01/2024 |
| FLATT, BEN Individual | indirect ownership interest | NOT APPLICABLE | 08/01/2024 |
| FLATT, STEPHEN Individual | indirect ownership interest | NOT APPLICABLE | 08/01/2024 |
| HASSAN, EMIL Individual | indirect ownership interest | NOT APPLICABLE | 08/01/2024 |
| LAROCHE, RICHARD Individual | indirect ownership interest | NOT APPLICABLE | 01/13/1998 |
| MORGAN STANLEY INSTITUTIONAL ADVISORS LLC Organization | indirect ownership interest | NOT APPLICABLE | 11/08/2024 |
| NATIONAL HEALTHCARE CORPORATION Organization | indirect ownership interest | NOT APPLICABLE | 08/01/2024 |
| NHC/DELAWARE INC Organization | indirect ownership interest | NOT APPLICABLE | 08/01/2024 |
| TRAIL, SANDRA Individual | indirect ownership interest | NOT APPLICABLE | 08/01/2024 |
| FLATT, STEPHEN Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 08/04/2026 |
| DODSON, VICKI Individual | operational/managerial control | NOT APPLICABLE | 08/01/2024 |
| FLATT, STEPHEN Individual | operational/managerial control | NOT APPLICABLE | 08/01/2024 |
| FORSEY, GREGORY Individual | operational/managerial control | NOT APPLICABLE | 08/01/2024 |
| HEALTHPRO HERMITAGE LLC Organization | operational/managerial control | NOT APPLICABLE | 04/24/2017 |
| KIDD, BRIAN Individual | operational/managerial control | NOT APPLICABLE | 08/01/2024 |
| MCDADE, NEWMAN Individual | operational/managerial control | NOT APPLICABLE | 08/01/2024 |
| NATIONAL HEALTHCARE CORPORATION Organization | operational/managerial control | NOT APPLICABLE | 08/01/2024 |
| SIMPSON TAROKH, LEANN Individual | operational/managerial control | NOT APPLICABLE | 08/01/2024 |
Showing 40 of 41 records.
Other nursing homes near White Oak Manor - Burlington
Alamance Health Care Center
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- Abuse citation
★★★★★1Much below averagePeak Resources - Alamance, INC
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★★★★★3AverageEdgewood Place at the Village at Brookwood
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- CMS high performer
★★★★★5Much above averageLiberty Commons Nursing & Rehabilitation Center of
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★★★★★4Above averageTwin Lakes Community
3802 Wade Coble Drive, Burlington, NC 27215 · 6 mi
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- CMS high performer
★★★★★5Much above averageCompass Healthcare and Rehab Hawfields, INC.
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Frequently asked questions
What is White Oak Manor - Burlington's rating?
White Oak Manor - Burlington has 2 out of 5 stars on the CMS overall star rating. The average for North Carolina nursing homes is 2.9 stars.
How many inspection citations did White Oak Manor - Burlington receive?
Its most recent standard health inspection found 3 citations, compared with a North Carolina average of 4.7. Every citation is listed on this page with its severity.
Does White Oak Manor - Burlington accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns White Oak Manor - Burlington?
It is for profit - corporation and part of National Healthcare Corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is White Oak Manor - Burlington and how do I contact it?
White Oak Manor - Burlington is at 323 Baldwin Road, Burlington, NC 27217. Phone: (336) 229-5571.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.